Lennar Reviews

From day one we came to the Lennar community we met Carima, the sales person from the minute we start talking to her , very nice everybody from the salesperson to escrow they even handle the loanin,here we are living in the new house thank you Lennar team I will recommend you to anyone looking to buy.

My wife and I came to the house to check on the progress just after the QA walkthrough. There was blue tape all over the outside of the house. We assumed this was the findings, and thought that by the walkthrough time it would be handled. Then the walkthrough day came. Everything we saw with blue tape on the outside of the house was not addressed, and we needed more tape to address it. Then we get inside the house, and the cleaning inside was not good, paint overspray, and drops on places it shouldn't be, a door was broken, and the garage floor was terrible (all kinds of gouges in the floor). Our person who walked us through told us that "no" we can't do that or "I will see if that can be addressed". REALLY! When the report came out of what was to be fixed, it did not include everything we spoke of. So, I uploaded photos and descriptions of what was not corrected or addressed, about 40 items, all of which should have been taken care of during the QA walkthrough. When we came back to check the progress, they changed the lock so we could not get into the house. I had to tell them that I was not signing anymore paperwork or sending any more money until the list I sent was fixed. Long story short, anyone buying a house needs to have a thorough walk through completed before signing papers, as after they are signed, they don't fix some of the list, or miss many items reported. ... More

I thought the process was a bit bureaucratic. Too many people doing too many things and not clear who my lawyer needed to connect with. Once you found the right person it seemed fine but I wish it would have been a little clearer and there was more engaging. I don't regret the experience but I wished it was a little more collegial

Don't commit until you see the final product

The house is great for the price. It came with all the appliances including the fridge and washer and dryer. Is great community, quiet.

There is a lack of communication between the numerous different people you have to deal with when buying a home. They all have different assignments but it’s like they don’t communicate between each other. Some do but some don’t. You have to abide by there schedule and process when purchasing but then repairs and cleaning weren’t done by the time we closed. Some cleaning still never got done so we had to do that ourselves. The paint they use is so cheap that when you bump into a wall with a cardboard box it chips or scuffs and the whole interior of the house is covered in this paint. It’s VERY frustrating. After a few weeks and a lot of rain you can tell white paint on the outside trim is thinning out and can see the darker coloring bleed through. The second story floor creaks every where because they use staples and nails instead of screws, but they say that’s not covered under warranty. Just saying that quality paint and the use screws on the floor instead of nails shouldn’t be corners they cut, I mean it can’t be that much more expensive in the big picture. ... More

Overall experience went well and process was relatively smooth.

The houses and the prices are good, but the service is not great. I wish homebuying process was a bit easier and less stressful. They dont respond when you need them or if you have questions. Their lack of communication and responsiveness makes the experience hard and frustrating

Like place,like people. Kerrie my realtor ,other people help us also

Nope - you sent me this survey and we never closed on a new home

Awesome experience love this community and we everything about it .

Experience was very good. They gave whatever they promised and the quality of the house is very good along with the entire process from finding the home to closing the escrow was easy and understandable process.

I had a good experience with Lennar representatives I highly recommend this experience with Lennar company

My overall experience with my Lennar purchase in Land O Lakes, Florida has been excellent! After 40 years working in and around the home building industry in the Maryland/Virginia area I have been truly impressed with the home buying experience. From the initial contact with Stephanie in the sales department, to Jon at Lennar Lending, and to the final punch out and closing of my new home this has been great! I have to admit that Lennar runs this entire process like a well-oiled machine, that I would recommend to any of my friends.

The Lennar experience was great! I am very happy with my purchase and new home!

Our experience has been great thus far. Our salesperson was good but once we decided to buy, things really started to move. Loan process was good as was move-in process. Some minor issues but they have been addressed. My one concern is the lawn. We began watering as soon as we moved in but the lawn may have suffered in the interim before could begin watering it. Large patches are dead.

Our home is nice. We have put alot of effort into making it a really nice home. Neighbor hood is nice. The sales staff and the after purchase staff have been great.

While most of our concerns were addressed prior to closing. After moving in the customer care has been slow or nonexistent. Promised information was never provided.

The homes are presented wonderfully. However, after living here for a month, we noticed the Chatmanship is mediocre. The AC vents are loud, various portions of the house that are tucked away are missing paint, plumbing is mislabeled, electrical breaker keeps tripping, among other things.

The only thing that kept me going with the home buying is my amazing realtor. Lennar’s team was awful in communicating within themselves throughout the entire process. The day I was closing I had to call them and ask them if we were ever going to have a final walk through which they stated “I signed to skip it”. I asked to send me a copy of this supposed document to which they responded they were misinformed and that I could do final walkthrough 30 minutes before closing! Obviously it was rushed as we had a 25 minute drive to closing which we later regretted as we saw things that needed to get fixed before the closing. ... More

Over all good but dates kept changing and overall the yard was suspect. The house is great.

We originally had our own realtor, but were told he wouldn’t get paid because he wasn’t with us during our first tour, so we were basically forced to work with Leah instead. The entire experience felt rushed from start to finish. Anytime we had questions about the house, Leah always seemed annoyed or inconvenienced. The house itself also feels very cheaply made and poorly thought out in a lot of ways. The hardwood floors already feel uneven and bumpy in certain spots, the counters scratch incredibly easily even though we’ve been very careful, and a lot of the design choices just don’t make sense. For example, the master bedroom doesn’t even have a door to the bathroom area, so the room constantly feels cold. The shower shelves are mounted so high that children can barely reach them. Even the bathroom lights are on motion sensors that shut off while you’re still in the shower. The “smart home” setup sounds nice on paper, but in reality it’s frustrating because everything uses different brands and separate apps that don’t communicate with each other. Instead of one smooth system, you end up juggling multiple apps just to manage basic features of the house. Another disappointing part was the lack of guidance after buying the home. There was no clear welcome packet explaining what to do next, how to set up utilities like water and electricity, or how all the smart home features worked. Instead, you’re left digging through countless emails trying to piece everything together, which becomes overwhelming fast. A simple welcome binder with instructions, contacts, and setup guides for all the home features would have made a huge difference. But honestly, the worst part was the buying experience itself. Buying a home is supposed to feel exciting and memorable. Instead, Leah was nowhere to be found. No congratulations call, no welcome package, not even there when we received the keys. All we got was a generic congratulations email, and the keys were handed to us in a Ziploc bag. It’s frustrating because if our original realtor had been allowed to represent us, he would’ve actually guided us through the process and made the experience feel special instead of transactional. To anyone considering buying a Lennar home: do not walk into that first tour without your own realtor present. ... More

The whole online process was quick and easy

We had a very smooth experience with Lennar from start to finish. The process felt easy and stress-free. I also did a home inspection, and Lennar quickly fixed the small items that were found. The only suggestion I would give is to improve some of the finishing details. Overall, a great and seamless experience.

My home had a few problems but all so for has been addressed