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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21559 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21559 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar is a builder who delivers!

  • Shawna P.
  • Verified HomeBuyer
  • February 13, 2024
  • Winchester, VA

This is my second home that I have built with Lennar. The houses they build are built well and to code. This house will last me the rest of my life and will be past down to my children. The experience of being able to see my house being built from the ground up was an amazing experience and the crews who built it know their jobs and do it well. I would highly recommend Lennar to anyone and everyone. Every contact that I had through the process from Lennar rep, to the job foreman to the crew were wonderful to work with. They were responsive and professional and always looked after my ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent experience

  • Robert W.
  • Verified HomeBuyer
  • February 13, 2024
  • Fort Myers, FL

From the showing of the home to the completion of the buying experience, everything was smooth. We were in a crunch for time and we were able to agree on a great price and close in 2 weeks. Afterward, some minor items have arisen and been addressed quickly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Southshore Bay Villa

  • Marek M.
  • Verified HomeBuyer
  • February 13, 2024
  • Wimauma, FL

Very pleased with the entire experience. Dina was always very helpful. Impressed with the overall quality of the unit and the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My home buying with Lennar

  • Akkina M.
  • Verified HomeBuyer
  • February 13, 2024
  • Raleigh, NC

Good experience overall! The team has been great…

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Will not recommend lennar

  • Saira A.
  • Verified HomeBuyer
  • February 13, 2024
  • Davenport, FL

Have had the worst experience buying a home from Lennar. They do not live up to their expencacy. Its all about.meeting the nubers for them. They dont care or are concern with pleasing their clients.

Lennar responded:
Hi Saira, we are sorry to hear that you had a negative experience with purchasing your home with us. We are going to share this feedback with the leadership team to help improve. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Terrible follow through on whole process

  • Anonymous
  • Verified HomeBuyer
  • February 13, 2024
  • Seguin, TX

Zero communication. Lack of care in blue tape walkthroughs, unprofessional staff (ESPECIALLY at the Lennar regional level), shoddy craftsmanship. I can especially observe this watching all of the other houses get built around me in Guadalupe Heights in Seguin. Trash getting blown all around, builders trying to steal packages off my front porch, dirt and debris in the road. I will always tell people to avoid Lennar at all costs. Cutting corners should be Lennar’s slogan.

Lennar responded:
Hi, thank you for taking the time to write this review. We are sorry to hear about the issues you have experienced with your own home, as well as the ongoing construction in Guadalupe Heights. The Customer Care team will follow-up with the local leadership to make them aware of these concerns.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Construction manager was awesome

  • Anonymous
  • Verified HomeBuyer
  • February 13, 2024
  • Wake Forest, NC

Not happy with all the investors that bought here and turned them into rentals. Did not buy a place to live in a rental community, would have bought somewhere else.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Experience was really bad

  • Anonymous
  • Verified HomeBuyer
  • February 13, 2024
  • Winter Haven, FL

Lennar tried to close our home when house wasn't ready. We did Walk through 2 times but items didn't fix. Lennar pushed us to close the house and said they will charge us for each day if we push the closing date later. Finance team wasn't knowledgeble enough and they made a mistake on cash to close amount.

Lennar responded:
We apologize about the mistakes that you experienced during your homebuying experience with us. We are going to share this feedback with our team to help improve experiences going forward. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great homebuying experience!

  • Daniel W.
  • Verified HomeBuyer
  • February 13, 2024
  • Azle, TX

The process from first look to final move-in was seamless. The salesperson, was very attentive to our needs and made reasonable recommendations. The quality of our new is outstanding, what was optional features in most of the other homes we looked at were standard features for Lennar. The builders team from sales, financial to final inspection was over and beyond out expectations. Heather was very attentive to what we were looking for and even helped us get more value for our money. Chesera was very efficient, and quick to respond to all of our questions and concerns through during the ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent experience with the purchase process. Highly recommended.

  • Francisco C.
  • Verified HomeBuyer
  • February 13, 2024
  • Wimauma, FL

Excellent experience with the purchase process. The process was smooth and the representatives were knowledgeable and involved during the entire process to a successful purchase.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Easy Purchasing Process

  • Jeffery J.
  • Verified HomeBuyer
  • February 13, 2024
  • Caldwell, ID

Purchasing our new Lennar home went smooth and the communication between Nate@Idahorooted.com and the Lennar sales representative was fantastic. Cristina (our Lennar Home rep.) has also been great when following up on a couple punch list items.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Just okay

  • Kenneth J.
  • Verified HomeBuyer
  • February 13, 2024
  • California, MD

The house is beautiful, no complaints on the looks. My negative is the lennar title company, the representative was in a poor mood and was trying to rush me out from buying my biggest purchase in my life. It’s unfortunate that you have to use their title company or you lose the incentive, so the company knows there is no competition or any incentive of hiring nice people to work there, just left a bad taste in my mouth since that is essentially the last person you interact with.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

I love my house

  • John H.
  • Verified HomeBuyer
  • February 13, 2024
  • Williston, FL

My first home buying experience. While everything mostly went smoothly, I would have appreciated a little more flexibility. I had told the salesperson from day one I would be out of state by the time the closing date came, and absolutely intractable for 3 days difference - over the holidays at that. That being said, they have been responsive to any issues that have cropped up from internet, to occasional plumbing things. Overall, I am still very happy with my house. :)

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Mrs

  • Anonymous
  • Verified HomeBuyer
  • February 13, 2024
  • Land O' Lakes, FL

Several things still need to be rectified..mortgage sold to fly by night company that screwed up my checking acct

Lennar responded:
Hi there, we appreciate your feedback on how we can do better. If there is anything else you need, please feel free to reach out to us. -Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 1

average to below average construction

  • Anonymous
  • Verified HomeBuyer
  • February 13, 2024
  • Apex, NC

As a previous lennar home owner we know lenanr is very average in construction quality and materials. Finishing doesn’t look great, we can clearly see rifts in the baseboard, squeaky noises from the floors. Just that the location of this site is good and that’s the only reason we bought this property.otherwise nothing to be proud about. Lot size is a joke just 0.13 acres. The pace at which the house was built gave us a hint that the construction quality is questionable and true to that our doubts were proven correct.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 3

Do not recommend

  • Anonymous
  • Verified HomeBuyer
  • February 13, 2024
  • Camden, SC

Houses are ok but the buying process with the builder and their relator is terrible. At a minimum if you want one of their homes get your own relatpr don't use theirs.

Lennar responded:
Hello there, we apologize to hear that you had a negative experience during the homebuying process. If you need anything else with your Lennar home, please reach out. -Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

buys

  • liliana g.
  • Verified HomeBuyer
  • February 13, 2024
  • Edgewater, FL

The communication with Lenar and especially with the saleswoman was terribly bad, no one gave us an answer to our questions, the communication was a disaster, in addition to the delivery many novelties and low quality products.

Lennar responded:
Hi Liliana, thank you for writing this review and letting us know that the communication was not as you expected. We will be letting our team know to address this. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

None

  • Ravindranauth J.
  • Verified HomeBuyer
  • February 13, 2024
  • Groveland, FL

Poor subcontractors choice Lack of supervision of work done by subcontractors Quality of materials poor Mass produced homes to maximize progits

Lennar responded:
Hi Ravindranauth, we appreciate your review and feedback in regards to the construction of your Lennar home. We will make sure that our construction team hears about this to improve this. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 4

Great Experience in General

  • Ted F.
  • Verified HomeBuyer
  • February 13, 2024
  • Kissimmee, FL

We had a great experience with our salesperson. He was always there for us through the process. Not a great experience with Lennar Mortgage. Lennar has been great with taking care of post move in issues. We have a great home at a great price. I recommend Lennar.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Poor financing

  • Fidel V.
  • Verified HomeBuyer
  • February 13, 2024
  • Princeton, TX

Everything was great price, house exempt when it came to financing they guy that was helping me out never answer the phone only when he needed something, long process and for him to just say you are not approved. I try to call him back never respond back.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 1

HORRIBLE BUILDER, HORRIBLE HOME DO NOT BUY FROM THEM

  • Debbie F.
  • Verified HomeBuyer
  • February 13, 2024
  • Orlando, FL

I was extremely disappointed with my whole Lennar home buying experience. My NHC Steven was horrible. I would constantly reach out for updates/status of my home multiple times before I would receive a response. It was always the same answer no change this is post COVID times and it takes a lot longer to get things done. My previous property manager from a rental I was living at told me to get a new NHC because Steven was horrible, and I should have listened to them. Lennar title. Same exact thing. Constant requests ignored and I was 2 days out from closing and still did not have a closing ...

Lennar responded:
Hi Debbie, we appreciate your feedback and review. On behalf of all of the different teams here at Lennar, we would like to apologize. We are deeply saddened by your sub-par experience as well as all of the ither inconsistencies that you mentioned. We are going to be informing our division leaders about this review so this can be addressed.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

I love the house

  • Lewys C.
  • Verified HomeBuyer
  • February 13, 2024
  • Princeton, TX

Everything was fast and perfect new home in almost 3 months

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Alfredo

  • Alfredo C.
  • Verified HomeBuyer
  • February 13, 2024
  • Fort Pierce, FL

Great experience in buying a home from this builder

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Phil

  • Phlip R.
  • Verified HomeBuyer
  • February 13, 2024
  • Edgewater, FL

I love my new house great neighborhood.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Good help at closing but not so much after that

  • John A.
  • Verified HomeBuyer
  • February 13, 2024
  • Post Falls, ID

Have not gotten a respose from John the "customer care" rep after 3 business days. We own a concrete company and know how far communication can go.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 1

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