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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21700 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21700 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Much of the exterior paint "touch up" is the wrong color. Looks bad.

  • Daniel P.
  • Verified HomeBuyer
  • February 06, 2024
  • Henderson, NV

Much of the exterior paint "touch up" is the wrong color. Looks bad.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 3

Helpful n responsive

  • Catherine O.
  • Verified HomeBuyer
  • February 06, 2024
  • Plumsted Township, NJ

Very easy to work with and dedicated to filling yr needs n requests.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Overall good

  • Allegra B.
  • Verified HomeBuyer
  • February 06, 2024
  • Thornton, CO

I thought the team overall did a good job. I am not super impressed with the construction process. They did everyhting so fast and somewhat sloppy. It all turned out okay, but slowing down and paying more attention to details should be emphasized to the trades. Especially drywall and carpet. More otions would be nice also.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Beautiful new home

  • Roxana A.
  • Verified HomeBuyer
  • February 06, 2024
  • Fresno, CA

Beautiful new cozy home!! Loving it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fast response to your questions

  • Judith B.
  • Verified HomeBuyer
  • February 06, 2024
  • San Antonio, FL

Ali was a great help for us to take the decision to buy in Mirada. Then, Kathie has helped us a lot with the follow up with the issue’s with the warranty.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Gary

  • Gary C.
  • Verified HomeBuyer
  • February 06, 2024
  • Molino, FL

Everyone that I have dealt with has been great. Thank you Lennar Team!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First New Home Purchase

  • Charlene H.
  • Verified HomeBuyer
  • February 06, 2024
  • Franklinton, NC

The whole team with Lennar made the homebuying process very easy and enjoyable. From the initial sales group, to the personal Concierge and the contractor, they were all amazing to talk to and work with through the entire process. We are so happy to be part of the new Maple Ridge Community and look forward to many years here!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No attention to detail below subpar experience.

  • Carlos L.
  • Verified HomeBuyer
  • February 06, 2024
  • Davenport, FL

Our first thought is, there was no attention to detail. Very poor quality and workmanship. It seemed to us that the general contractor did not do any walkthroughs. Prior to closing we did our own inspection, there was missing insulation (completely missing from the front of the house) and the electrical box was not grounded, two major issues, which we wouldn’t have known if it wasn’t because of our inspection. We noticed a lot of imperfections on our walls, floors, paint, dry wall and ceilings. They are putting these homes up “fast” and not ensuring quality at all. With that said, our closing ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Sparks new wonderful large home

  • R C.
  • Verified HomeBuyer
  • February 06, 2024
  • Sparks, NV

Great service and help to make the home buying experience very easy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Much better alternative to a pre-owned house!

  • James W.
  • Verified HomeBuyer
  • February 06, 2024
  • San Antonio, TX

Seriously! If you're looking to buy a house at the same price point, why not consider a new house. You don't have to worry about fixing or updating a house, just move in and get to know your new neighbors.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Easy buying & mortgage but overall workmanship& response low

  • Rosalind C.
  • Verified HomeBuyer
  • February 06, 2024
  • Milton, FL

The actual buying experience was easy. Our realtor , Rebecca was available every step of the way. She has still been trying to help with the issues that have been unresolved. We have had several people reach out with these problems but have yet to have one resolved. Unfortunately during walk through these were not identified because they were not obvious. Scratches on the floor that the workers did moving the appliances, piece of the tub missing in the lowest corner that was installed that way, nicks in the countertop, & now a dishwasher that is not working!! I was so impressed with the ...

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 2

Cheap building products used in construction exterior and interior

  • Anonymous
  • Verified HomeBuyer
  • February 06, 2024
  • Gettysburg, PA

Warranty is difficult to get action on

Total Score 5


Quality 2

Trustworthiness 2

Responsiveness 1

Overall thoughts

  • Jeffrey B.
  • Verified HomeBuyer
  • February 06, 2024
  • Chaska, MN

Love the home. We have run into a few small quality issues but Lennar customer care has been great and they have been responsive to address the issues we have encountered.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Location

  • Seong L.
  • Verified HomeBuyer
  • February 06, 2024
  • Westfield, IN

I like very much! Moved from out of state so need to be home and also at that time lennar promotion slightly out of perid. I,m lucky and also seller,s lucky! Thanks.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Great home buying experience

  • Anonymous
  • Verified HomeBuyer
  • February 06, 2024
  • Wake Forest, NC

Very responsive builders at the Rosedale subdivision.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

DJ

  • Anonymous
  • Verified HomeBuyer
  • February 06, 2024
  • Forney, TX

I really love my home...but there are a few issues I need to have addressed. I have so much paperwork I can't even begin to find phone numbers to reach out to the proper channels. I love the fact that I have a warranty on my home and that I can reach out to fix some issues I'm having.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Good

  • Krishna L.
  • Verified HomeBuyer
  • February 06, 2024
  • Mooresville, NC

Good response and nice work

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Dishonest sales practices

  • Anonymous
  • Verified HomeBuyer
  • February 06, 2024
  • Franklinton, NC

When we first met RJ, the sales rep, in November, he told us that the prices had been reduced considerably because Lennar needed to sell all of their inventory by the end of December 2023, in order to be able to build new homes in Franklinton. He lead me to believe that the prices would go back up in the new year and that these prices were almost “too good to be true.” This caused “the fear of missing out” within me, so I was compelled to sell my home on Opendoor (the only way Lennar accepts contingencies), for a $30-40K loss. That would have been fine if the Lennar homes truly had been cut ...

Lennar responded:
Hi there, we are glad that you are enjoying your new home but we are saddened to hear about your negative homebuying process that caused you to dislike our company, We will be reaching out to the appropriate team to help address this issue. If you need anything else with your new Lennar home, please do not hesitate to reach out to us. -Lenna Customer Care

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 5

Lennar In South Carolina Is Awesome

  • Tere H.
  • Verified HomeBuyer
  • February 06, 2024
  • Summerville, SC

We are happy with our new home. You definitely will get awesome customer service here in Low Country with Lennar Homes. Come check them out in Summers Corner In Summerville SC

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar

  • Waunetha W.
  • Verified HomeBuyer
  • February 06, 2024
  • Summerville, SC

It was a great experience they made it so easy throughout the whole process. Even the builder was very detailed, I would recommend my whole family and friends to Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not the best first home buying experience

  • Crystal A.
  • Verified HomeBuyer
  • February 06, 2024
  • Milton, FL

Major delays from the start, then rushing to closing. Home was NOT ready during final walk through. Was promised at closing issues would be resolved before closing was over, but 6 hours after closing we still had workers in our home. Concrete was cracked upon move in, lights hanging out of ceiling, walls not painted, appliance parts missing, bowed walls, etc. Over all the structure/bones of the home are great; however the finishes are extremely poor quality. Getting a hold of people about issues has been nearly impossible. The build/buying process was a disaster, at least coming from ...

Lennar responded:
Hi Crystal, we apologize about your homebuying experience not going well, especially as a first time homebuyer. Our team will share these concerns with Lennar leaders to address. Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Closing. Final cleanup and follow up

  • Timothy C.
  • Verified HomeBuyer
  • February 06, 2024
  • Conway, SC

Most of this rating is related to with after the blue tape walk through, Cody and Brian were very responsive but very little was corrected by the fixing team, especially final cleaning. We had to send a detailed list to Cody of issues after we had closed. Including not being able to lock the front door. Hopefully this rating will cause some one to contact us in order to lay everything out. We are still waiting confirmation, since 22 Decembers closing, that all had been corrected. Since we are still overseas, Our realtor has graciously been our agent there working with your team.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Good Experience

  • Robert B.
  • Verified HomeBuyer
  • February 06, 2024
  • Azle, TX

Id recommend them to a friend, in fact I have already and they are in the process of buying as well.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointing

  • Anonymous
  • Verified HomeBuyer
  • February 06, 2024
  • Henderson, NV

This is the strangest homebuying experience I’ve ever had. Admittedly, I’ve never purchased a brand new home before, but I’ve never had so much miscommunication/misrepresentation(?) in a business deal before. While every person that I have worked with at Lennar has been nice and (seemingly) helpful, I constantly got incorrect information and made decisions based on that incorrect information. The right hand doesn’t know what the left hand is doing - as they say. Particularly problematic were the people in the mortgage department but the issue is across-the-board. I don’t plan on ever ...

Lennar responded:
Hi there, we are glad to hear that you love where you moved but we are truly sorry that the communication was not the best part of the process. We will be letting our division know about your concerns in regards to communication so we can improve. Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 3

Awful experience after close

  • Samantha P.
  • Verified HomeBuyer
  • February 06, 2024
  • Ave Maria, FL

We just closed on our condo , we have so many issues from the poor general contractors hired they don’t care and it shows! I worked for a large builder and we would never deliver products like this to our client’s! I would have never purchased a Lennar property knowing this now! So sad we are still waiting on issues to be resolved

Total Score 4


Quality 1

Trustworthiness 1

Responsiveness 1

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