Lennar Reviews

Buying a new home is stressful, but this went pretty smoothly. A few hiccups, but they were tended to quickly.

After all the walk through s and living in the home a few months I know see how some stuff is not like we thought. Handles on cabinet in quest bathroom not put on straight, bottom of cabinet scuffed up with white paint. Glue on tile. Overall we love the home but when buying a expensive home it should be really nice. Little things like this show how this home was thrown together as fast as possible.

My experience wasn’t the best, I think it’s because I bought the last home. They are not present in the neighborhood so it’s hard to get things fixed.

The overall process was great I just wish more options were available to wrap into the house (i.e fence, gutters, other flooring options) versus having to do them afterwards. You spend so much buying and then more afterwards. The community thebuilt is very nice.

Good value home and great community. A few more issues with the building process than I'd like but overall very good.

The experience overall was good. We were disappointed with the quality of some items (the stair railings were slapped together out of necessity and a 5th grader must have painted them), but the flooring was installed with great care it would seem. The appliances are average but the amount of canned lights you get is amazing! I love me a brightly lit home. :-) I would buy from this builder again, but I would also be more vocal during the construction process. The warranty process is easy, but signing off on exactly what they completed is very covert. 5 stars overall would have been so easy to obtain, but I guess profit will always be king. ... More

Great buying experience. Lennar kept us informed of any changes or situations. The builders drywalled over one of my bathroom windows when they were building the house, lennar was quick to fix it after we put a work order in. Very pleased with the house and Lennar

Keep you updated on the property and building status

Brad and Kyle great support

Builders stood behind their work. Corrected any issues immediately.

great layout with great water view

Overall adequate but not exceptional construction work.

The lennar warranty for appliances has been really hard to work with.

Very happy and satisfied buyer. From the day one the sales team, construction manager and everyone were so helpful, can't ask for more. The quality of certain electrical items and workmanship could be better but overall quite happy.

Love my new home, wish the front yard landscaping (front walkway) did not have such steep drop off. Considering going to extra expense to add short retaining wall for safety.

Warranty responsiveness has been excellent. Vendors providing the service not so much. Continue to find minor construction related flaws and submit my request for service.

House has been great and any issues we find they are quickly fixed right away. The only issue I have is the placement of of lighting fixtures throughout the house. The lights were placed lined up and centered in many places and makes my OCD a hard time.

Great experience during the process. Everyone was helpful and accommodating as we were moving from out of state and had limited windows to see homes and ask questions

The buying process was great, very helpful staff, Rebecca is very knowledgeable and helpful, willing to take that extra step! Site management and their to new home owners could use some work. Follow up on issues can be slow or non existent and you feel like you’re a bother. A little TLC from the site manager would go a long way Also suggest with all the new building you have someone doing area clean up of trash at least occasionally. It’s really a mess with building materials and workers trash, food wrappers, water bottles.,,

I love kelly and lennar sales and their managers. They are the best in assisting customers. I had good deals for my last 3 houses. But Lennar mortgage is not customer friendly.

My experience with Lennar was a bit difficult because the person helping me was not bilingual. But those who processed my loan the communicated very well in Spanish except the real estate in Lennar . I’m happy with my new home and I hope I can enjoy it without not problems. Guillermo

This purchase experience is Lennar's second chance at earning our business. The sales experience on our first experience in Elburn, IL caused us to walk away. This second experience was better and enough to get our business. The home we chose has the space to suit our needs. The lot is good. We were able to choose some finishes, but the outside finishes were finalized, or so we thought. We were told that the brick was backordered, and what we were shown was more of a contrast between the siding that what we actually received on the build. When we were asked about the brick that was backordered, we were not given a choice and were told by the sales person that ("We will like what they choose anyway"). This irritated both of us. If we are asked for a choice, then that choice should be respected and delivered. The house was completed on time. The orientation was great. The guy did the orientation is stationed at the neighborhood in Hinckley. He did a great job. On closing day, the manager in charge of the neighborhood where we bought did a great job as well and has been responsive. The advice of both of them has been valuable. We appreciate it. The closing process irritated us. It took us 90 minutes to drive to the title company for a 30 minute closing. This was a waste of our valuable time when closings can be completed virtually. We cannot rate the responsiveness of issues as we have not had any yet (knock on wood). I did receive a threatening letter from Lennar regarding our mortgage in the mail. When I called, I was sent the threatening letter because there was a mistake in closing that affected the home warranty on the house. This angered me as we did not deserve the threatening letter in the first place. The woman who answered the phone attached to the number I was directed to call did not want to hear my dissatisfaction to the threatening letter sent to me because a mistake was made during the closing and quickly ended the call. As far as the house goes, so far so good. I wish the HVAC had a humidifier on it. I wish the windows came with blinds. The house is comfortable, and the space is packaged well. We are looking forward to getting our yard so we are not surrounded by mud. ... More

My experience buying from Lennar was mostly good. The team that assisted me was friendly and quite quick with the process. The house is spacious and beautiful, and it includes appliances such as air conditioning, a stove with an oven, a refrigerator, a dishwasher, a microwave, a water purifier, and an irrigation system for the outdoor plants. The construction materials feel cheap, although they look beautiful. Finally, my experience with Lennar's title company was quite bad. Overall, their service was good and friendly, but they made many mistakes and didn't prepare the documents as both parties had agreed from the beginning. My recommendation is that if you buy from Lennar, choose a different title company. These were the pros and cons I had in my specific experience; other people may have a different experience. ... More

I have had a very difficult time me window treatments the windows are all out of square. I had to return $5000. dollars worth of custom cut window treatments to Lowe’s due to the windows being out of square, and yes Lowe’s did do the measurements for the blinds. I am meeting with 2 more blind businesses this week, hopefully they can get the blinds made and installed. The back porch ceiling shakes so badly in the wind it sounds like it going to tear away and the outside vent on the stove hood flaps so loud in the wind. I called the project manager about all of these issues and he said everything was installed per the manufacturer plans and the issues are “normal”. Also I think the garage should have been finished in the price of the house. The DR Horton house I live in now had a finished garage, and window treatments installed in the building phase. The street behind the garage is not wide enough. If the across neighbors are parked in their driveway and we can’t use part of their driveway to get into ours we run over the grass. The Sod has issues all around the house, sunken places, spots that are bare. It is embarrassing for me to have these issues in a $500k dollar home. How can all of this be normal? The truth is that it is bad design and poor craftsmanship. I don’t live in the house, it’s a rental investment property and I’m frankly very concerned about complaints that may come and according to the project manager there’s nothing that can be done. The positives are that the home is beautiful and I love the porches. ... More

From the start, the builder was great to our requests. But I don’t know why there is a concierge! She did nothing really to help. The salesperson was okay and a little helpful. Some of the items we were promised did not happen as far as getting the home ready just prior to closing. Everything pretty much is online; not very personal. Like I said, the best person was the contractor in charge.