Lennar Reviews

Once you close, your team (builder)do not respond to issues arising since moving in. You will be on your own. This is very bad business.

Cheap materials. Difficult to register LG appliances online. Electrical company doesn't know the address of our house. Had difficulty opening account.

The quality of the build is about what you would expect to find with any builder, meaning generally good construction, but like any construction there a few areas that are out of square.

Lily from Lennar Mortgage was absolutely wonderful. Jacob was also amazing. Unfortunately everyone else we dealt with made us feel rushed or unimportant. We love the house, which made up for our encounter or lack thereof. The home buying process was relatively smooth with a few to no issues.

When I met Kenneth for the final walk through he was amazing, very helpful. We even offered to help unload my moving truck if I needed help and gave me his personal number. After that absolutely no contact! I have texts from Oct 15 till today that he still can’t reply or call back. I needed some questions answered and he was nowhere to be found. It’s a beautiful home and everything put he does paint a pretty picture for you, after that you can forget about any help. You’re on your own trying to figure things out. Thank God for nice neighbors, I had to ask them for help.

First, the master bath counter was cracked. They came out to replace it but then they caused a leak under the sink. They came out again, and it was still leaking. Had to ask my plumbing friend to repair. Then they never explain that the water heater needs to be in a different mode during the wintertime. We took a cold shower because there wasn't enough hot water. We came back from our overseas vacation and the kids had a cough and cold but the heater didn't work. This is the time we are turning on the heater. We requested service and they didn't come out until the next day They couldn't figure out the issue and said we may need a new unit. In the meantime, we are using portable heaters and they draw too much electricity that it kept shutting off the circuit breaker. They have not given us an update on our unit. It is freezing in the house. So far I have lost trust in Villara heating and plumbing. During the walk-through thru they did not turn on the HVAC unit to test both heat and air conditioning. ... More

The reason we chose Lennar is the next gen home plan.There was a frequent turnover of who is responsible and what papers are needed that could make you give up. I feel that we have a new person every time we call, one would say we need this the other would say we don’t. My 1st home when I bought it was brand new,it was solid built, craftsmanship is good.floors were easy to clean. Our new house feels sloppy. It was not built with care.craftmanship is poor- lines on the wall crooked as well as cabinets,airvents facing the wall. Floors are are to clean.my laundry room is too small putting a stackable washer/dryer is hard,with circuit breaker shutting off. Home buyers work hard to have a home that is ready,welcoming especially with this price, you expect a little more- even a soap holder in the bathroom would be appreciated. ... More

From the pouring of the foundation to the framing of the walls to the walls being put in I was here. I was constantly asking for the walk-in shower that I needed and never got. It was a need. Necessary for my wellbeing.You were more concerned about the quota than the welfare of someone health.

Angela was super helpful as a salesperson

This was my first time going through this process. I worried about everything, was skeptical, I questioned everything about providing so much information and I was stressed. The Lennar representative guided me through all of the paperwork, which was a lot and Lennar dropped the price, which was a BLESSING! The lender representative made me feel better about the process. She was patient and answered my questions, reassuring me that the process is normal and not to worry. I received encouraging texts from my realtor, which also helped. My realtor was present at the final stage, “the signing”. One thing that bothered me was the large down payment I had to come up with. I was expecting some assistance as a first time homebuyer, but was told my interest rate would increase and I would need to raise my credit score. I wasn’t not prepared for that; but God made a way out of no way! As a first timer, I was not aware of so much such as Lennar did not give an option to choose the color of the house or flooring, they use “cheap feeling” door knobs, toilet paper holder, doors and screen doors. Shower rods, towel racks, window coverings were not provided; but I’m guessing that is so I can personalize my home. I was told they would include a washer and dryer but I’m not sure if I’m paying for it or was it really an extra incentive. After I moved in I received congratulatory texts and emails from EVERYONE involved in my experience! I’m getting settled in and learning to deal with the imperfections. Overall, I am happy (even though it may not sound like it) in my Lennar home. It’s not bad for my first house! ... More

The house was not completed on the date it was first offered. Other houses next to us were started after ours and completed before ours while ours stood vacant without any workers for days. The quality of numerous items is subpar. The paint is very low quality and the attention to detail is very low. Not the quality of a professional painter. We moved in only to find the plumbing blocked up by the cleaning crews cloths. Had to have a plumber come and unplug the entire plumbing system after it backed up and no one responded until the next day! Seems that these houses are put together as quickly as possible without the use of quality professionals but the use of low cost low ability immigrants. Several of the appliances had to be secured further after we moved in as they were not completely installed before closing. These houses will be nice but it will take the fixing of numerous items. For the price we pay I feel these items all should be done and done with quality professionals not cheap laborers. ... More

While in general the home construction quality is satisfactory, there a few items which could be attended to. 1. Better shower heads in both bathrooms 2. Master Bathroom size could be increased by making the "walk-in" closet a bit smaller. 3. Screen doors at front and rear could be an added cost option. 4. Also, buyers should have option for hard flooring in place of carpeting in some rooms, with added cost. 5. Lack of door bell is annoying

Samantha really provided great Support in getting Mortgage. Whenever i had any question or clariifcation, she is really a go to Person, She always picks the phone and responds promptly.

sales process was easy, people were good. Did get response and fix on one issue I didn’t like - but honestly cannot believe they build houses with light switches random distances from the doors. Some literally touching the door frame, some 2 feet away.

I had a good overall experience with Lennar and the Condo with one minor issue and one major issue that I never received a satisfactory response. Respectfully Bob T.

Heidi, the salesperson, is excellent to work with. She has guided very well. Kiwan, the construction engineer, is amazing; he provides great customer service.

purchase went smoothly, appliances are all GE but of lower quality, room switches are not dimmer friendly

I closed in early October 2025, and after numerous requests I still haven’t received my closing documents. I need the documents. Ridiculous !!!!

Vanessa was awesome. Couldn’t ask for any better. Dennis was great. Everybody was great besides the loan the loan service people very bad never been treated like that before. condescending narcissistic talk down to me all the time told me to shut up once I almost told him to kiss my butt, but I stuck it out. I’m not gonna say his name. I’m sure you know he is. There’s been a lot of complaints. I’m guarantee it and I know somebody is not using me anymore because of it so he will lose his money for being so condescending and narcissistic and talking down to people all the time third time buying a house which would be my last enjoy the home. ... More

Month of delays in completion and last minute or no communication about delays. Some responsiveness to issues and attempts to rectify, but promises were broken.

My purchase experience was great. However, there have been way too many issues upon moving in. Customer service has been excellent at addressing the problems, but I just wouldn't expect to still have issues after 6 weeks.

Overall, my experience purchasing a new home was mixed but ultimately satisfactory given the value. The price point for a 2,000-square-foot home was very reasonable, so I recognize that some of the finishing details may not match higher-end builds. That said, I would have appreciated a bit more attention to detail during construction. The process itself had some challenges — I had to re-sign multiple PSAs due to missing or incorrect information, and communication between the mortgage and title teams wasn’t always consistent. While the teams were responsive when questions came up, document requests often came at the last minute, creating some unnecessary stress. In addition, closing dates shifted a few times, seemingly to accommodate internal schedules. After moving in, I’ve noticed a handful of small finishing issues — drywall cracks, caulking gaps, minor wall and door alignment, and some concrete work that could be cleaner. These are fairly typical for a new build, but they do add up. On the positive side, the customer care team has been very responsive, and I’m confident they’ll continue addressing items as they come up. I also appreciate the convenience of having everything handled “in-house,” even though that still involves several different teams. Overall, the home offers great value for the cost, and with some improved coordination and attention to detail, the experience could be even better. ... More

There are scuff marks on the floor The shelves s as are too high There isn’t double locks on the front and back doors

The process was stressful because 1 month is not enough to buy the house. The people are kind. The fix was good. I hope that by the end of the year doing great. SS

Home buying experience went smoothly. Jaqueline was very responsive to our questions and concerns. Dave was very responsive with remedying 'punch list' items. We still have issues with our sod though and am awaiting a resolution. As a lifelong plumbing engineer I am particularly sensitive to the quality of plumbing fixtures and feel that the installed fixtures could have been of higher quality. An issue that I find annoying is the amount of time it takes hot water to get to the faucets. (35 seconds for the kitchen faucet). Other than these issues we are very happy with our new home.