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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21348 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21348 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Transaction went smoothly for the purchase

  • Judy F.
  • Verified HomeBuyer
  • April 29, 2026
  • Boiling Springs, SC

Some things were a little different than in the model home which wasn’t expected especially the paint! Did not like the flat white paint throughout the home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Beautiful and comfortable houses

  • Edith T.
  • Verified HomeBuyer
  • April 29, 2026
  • Angier, NC

Upon entering a Lennar home, you discover the work of a company whose priority is to satisfy the refined tastes and best interests of the family. Their homes are spacious, the interior layout has been meticulously designed to ensure that every area feels comfortable, the site planning for each residence provides the necessary space for privacy, the materials used in kitchens and bathrooms are of high quality, and every finishing detail has been carefully considered. This is a company that spares neither expense nor resources. It is difficult to find flaws in their homes; on the contrary, you ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The Process

  • Larcenia B.
  • Verified HomeBuyer
  • April 29, 2026
  • Daytona Beach, FL

The process from the start to finish was seamless.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very kind Lennar people

  • Kiook Kevin P.
  • Verified HomeBuyer
  • April 28, 2026
  • Ontario, CA

I found several problems after I moved. My service requests have been handled very well within warm environment. Thank you so much,

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Happy, beautiful,excellent,great area, good neighborhood

  • Maria Delourdes V.
  • Verified HomeBuyer
  • April 28, 2026
  • League City, TX

I’m feeling very happy, is beautiful home, the quality is excellent,the experience for building them is excellent,the community is great area and good neighborhood and great people.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good experience

  • Ashley B.
  • Verified HomeBuyer
  • April 28, 2026
  • Liberty Lake, WA

The quality and value of this new home is really nice.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

10/10 Recommend

  • Clarissa H.
  • Verified HomeBuyer
  • April 28, 2026
  • Woodburn, OR

Such an easy and smooth process!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar cuts corners and has no follow through

  • Brian P.
  • Verified HomeBuyer
  • April 28, 2026
  • Summerville, SC

We were sold a home that was supposed to be completed to the model standards and the home we received was sloppily completed. We have go e back and forth with Lennar to fix our backyard which was not leveled or graded appropriately. The walk through was a joke. The attention to detail is not there and they rush to complete the houses. Paint splatter on floors. Caulking sloppily completed, paint on carpets, electrical fan boxes sticking out more than 1/4 to 1/2” shower rain head not secured by not ceiling and floor can go on and on.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Rough experience with Lender and team

  • Anonymous
  • Verified HomeBuyer
  • April 28, 2026
  • San Marcos, CA

While the build quality of the home is excellent, the customer service was disappointing. Communication was poor throughout the process, with a noticeable lack of updates or follow-up. Furthermore, HOA fees spiked by 20% without notice just one month after closing.

Lennar responded:
Thank you for sharing your feedback. We appreciate hearing the positive aspects of your experience and are sorry that other areas did not meet your expectations. Your comments help us improve our processes moving forward.

Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 5

Trustworthiness 1

Responsiveness 1

Great experience overall

  • Olivia M.
  • Verified HomeBuyer
  • April 28, 2026
  • Fortville, IN

We had a great home buying experience from start to finish

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Excellent Service

  • Anonymous
  • Verified HomeBuyer
  • April 28, 2026
  • New Braunfels, TX

A very client focus oriented service. Thank you to give me an easy process in my first experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Rep!

  • George M. S.
  • Verified HomeBuyer
  • April 28, 2026
  • North Fort Myers, FL

My representative, Kyle was wonderful. If I didn't have him to help, support and guide me I don't think I would have stayed and bought a house from Lennar.

Total Score 3


Quality 4

Trustworthiness 5

Responsiveness 4

Many issues still resolving since purchasing

  • Babette M.
  • Verified HomeBuyer
  • April 28, 2026
  • Ave Maria, FL

We were originally told that our closing date was mid March 2026. Sales Mgr moved it up to end of Feb. My husband was recovering from a neck fusion surgery and was not going to be able to be cleared for travel until first week of march. Lennar pushed us anyway stating that they would keep our deposit and could cancel. While we understand the contract terms, this left a very bad taste with us. At final walk through there was paint and caulking debris throughout the house on the floor. We were told at that time that the floor would be acid washed before we closed. It was not. They ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Thank you for building an exceptional home for us!

  • Pradip M.
  • Verified HomeBuyer
  • April 28, 2026
  • Monroe Township, NJ

We are delighted to share our heartfelt appreciation for the exceptional home you have built for us. From the very beginning, the entire experience has been nothing short of outstanding, and the final result has truly exceeded our expectations. Thanks!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing

  • Cinthia Grissel A.
  • Verified HomeBuyer
  • April 27, 2026
  • Phoenix, AZ

The commutation was great! They answered and explained every question I had. Everyone was so helpful and the homes are beautiful!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good home, not good quality in critical areas, denial of issues

  • Michael G.
  • Verified HomeBuyer
  • April 27, 2026
  • Bend, OR

Overall our home was good- many areas seemed rushed and involved little to no quality assurance. We had to drive very critical mistakes in our home which was a safety concern. Other issues were denied and later found were not installed correctly. Really would have been a great buy or experience, but when issues found denial was the only response or no communication. Just identify the issue and make the fix - but still working with QA and resolution team - was very dissapointed.

Lennar responded:
Good morning Michael,

Thank you for your feedback. We regret that your experience fell short of expectations. For any remaining service-related concerns, please continue submitting your warranty/service requests through your Lennar Account so it can be properly documented and reviewed.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Poor communication

  • Anonymous
  • Verified HomeBuyer
  • April 27, 2026
  • Punta Gorda, FL

After contract signing, communication with Lennar was non responsive. It would take numerous call, voicemails, and texts to get a response back. Plus we were promised regular updates from the Lennar throughout construction, which we never received. Lastly, you cannot believe what you are told during contract signing. We were told our house would not be starting construction for 8 months and it would not be ready for another 18 months. After signing, the house began construction less the 2 months later and was done a year early. Best part, the only way we found out construction started was ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Very helpful Salesperson

  • Elmer M. Solis And Jeanne L. Solis As T.
  • Verified HomeBuyer
  • April 26, 2026
  • San Diego, CA

Our Salesperson (Katie) was our advocate from the start and worked with us through every step. We felt fully supported throughout the whole process.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Sales person was the ONLY one, helpful

  • Erma Lopez C.
  • Verified HomeBuyer
  • April 25, 2026
  • Grandview, TX

I ended up closing 2 days early, so I'm thinking that is the reason for not cleaning the house I bought. my furniture and household goods were in the garage for 5 weeks after that waiting for their contractors to go clean the floors where they tract the adhesive from the vinyl flooring. it was a mess all Lennar did was send a heavy set guy to take pictures of the floor, 2 weeks in a row. I finally hired a 73 year old gentleman from my church . On his hands and knees with wet rags and dawn dish soap he cleaned up most of it. I saw he was tired so gratefully I paid him $290.00 My other ...

Total Score 5


Quality 4

Trustworthiness 3

Responsiveness 1

Not your typical salespeople, James and Christian are different

  • Remy N.
  • Verified HomeBuyer
  • April 25, 2026
  • Phoenix, AZ

In a world where everyone is trying to sell you something, James and Christian stand out. They didn't just show me a home, they walked me through the entire journey with honesty, respect, and patience. You can feel they actually care. If you're on the fence, just talk to them once. You won't go wrong with them.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Buying experience went very well

  • Barbara M.
  • Verified HomeBuyer
  • April 25, 2026
  • Sequim, WA

Our buying experience with Lennar went very well. We had visited the area but we were still living out-of-state. Our purchase in Sequim was handled all on-line. The communications were excellent especially with Lennar Title. The sale of our home in AZ closed the same day as the purchase of our new home in Sequim. The process went very smoothly. Our new home orientation had to be conducted on-line since we had not relocated yet. The new home coordinator on site in Sequim did an excellent job and she was, and continues to be, available if we have additional questions or need more ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Not a smooth process, too many contacts and this created confusion

  • Alicia B.
  • Verified HomeBuyer
  • April 24, 2026
  • Middletown, DE

Not the most transparent process, advertise competitive rate, yet with acceptable credit score plus incentive dollars, rate advertised was NOT secured.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Blessed either way.

  • Carveila L.
  • Verified HomeBuyer
  • April 24, 2026
  • Elgin, TX

Awesome overall, but we were not happy with the closing experience. The couple before us had all the ladies at the door waiting, cheering them on with excitement. When it was our turn, she simply said, “You’ll get your copies by email,” and walked out. We were left wondering if we were done, so we just walked out expecting the same celebration, but got nothing. It did not make our day feel special. Other than that, we had a great experience and we love our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Homebuying experience is not like what it used to be

  • Gloria Ahn B.
  • Verified HomeBuyer
  • April 23, 2026
  • San Diego, CA

I bought my third Lennar home and while I am overall pleased with how this homebuilder approaches building (ie. love the all inclusive simple pricing), quality of homeowner support and buying process has definitely gone down. There is not much personal relationship or customer service and more like a mass factory with a lot of their workers overextended. I miss the one individual that you can call & the mariad of home warrenties, manuals and personal support that used to be the purchasing experience. I get that we have apps and can download instructions, etc. but this is one of the largest ...

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

GS

  • Preet S.
  • Verified HomeBuyer
  • April 23, 2026
  • Sacramento, CA

Overall good and smooth experience. Only bummer is that we have not yet been able to get the mailbox keys from the post office, it’s been almost two months now. This information was not disclosed to us when we were purchasing the house that we have to get the mailbox keys on our own and that the builder is not responsible for that.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

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