Lennar Reviews

Great customer services with Mike

My overall experience was good, the process was really fast, Lennar seller was very kind and supported us to make the purchase possible. Regarding the house, we have detected just small details that need to be fixed, the appliances and material used are good quality.

I knew going in that there was no customization. That should be known up front as you cannot pay more to add or change something. The quality of the workmanship and materials is a little less than I expected for the price tag of over 400k as we've had a number of defect issues. The responsiveness of their quality team is excellent, though, and everything is being fixed promptly. They are way behind on getting things like lawns and sidewalks in. We closed about 6 weeks before having any landscaping whatsoever, so be ready for a bit of a wait there, and a large patch of the sod was put down already dead, so that's going to have to be fixed as well. ... More

The sales process was friendly and smooth, but the closer I got to closing I ran into issues with the dishonesty and unreliability of the quality assurance manager. Thus, issues with the workmanship of the house that needed to be completed prior to closing, didn't occur until afterwards and I then had to take extra measures and time to get them addressed. Now that I've officially moved in, I've run into a few quality of workmanship issues (HVAC, cheap paint, faulty electrical installation), but they've been pretty quick to address the issues through the warranty portal. Overall, I'm happy with the home, but they definitely built them fast and cut some corners. ... More

Overall it was easy to purchase this home. Would have preferred to be able to upgrade to a better appliance package. Also include items such as towel bars and curtain rods. Lennar mortgage was difficult to deal with.

I did a remote closing and it went smoothly. However, some of the items that were supposed to be taken care of before the closing: General cleaning, Fire alarm chirping, cabinet hardware falling off, Tile floor stains and missing garage door openers were not addressed. I closed on 5/228 and started moving in a month later. As of this writing the fire alarm is the only item addresed

Overall this home is very well built. Good trades did the work. Floor plan is wonderful (Paris). Landscaping is really nice. Grass is thick and healthy. We are in exactly the type of lot we wanted with a pond and a generous back yard. It’s big my first new house so I know there are hiccups and expect to work through them to success. Finishes are average in Lennar homes. Quartz countertops are thin. The back half of two counters is not polished - it’s still rough. I’ve put in a request to repair. Joints are not tight in molding but have been caulked at my request. By final walk through minor things were well repaired. But…..it’s hard to get support through the app and though some support has been excellent the need to rely on a difficult website is disappointing. Manager and web interface help is great. Major disappointments: pavers in driveway and edge of walk way are collapsed and bricks crumbling with normal activity. Back screen door only closes half way and it was once fixed. Cabinets are cheap and door closures flimsy. Paint inside is watered down, flat and chalky. I understand the need to spray everything requires thinning the paint. But this is very thin. On the “good list”: Tile and floor work is excellent. Walls are square and even. Ceiling texture is great. We love the house and we have great neighbors. ... More

This is not my first time buying a house with a national builder. I feel the quality of the drywall work in my house was sub-par. Inside corners are not smooth and appear to be a rushed job. There is a giant crack in the ceiling from the middle of the living room to the island. I understand house move and shift but I am hoping this gets fixed at some point. There was also a large chunk of concrete missing from the front porch. This was fixed by just slapping some fill in it which does not look great. Also over time will probably chip out. The builder should have had the porch replaced. I am not a fan of the white trim and cabinets. The quality of the cabinets seem rather cheap considering the price point of the house. I also know that even if we would have done a "dirt sale" we still would not have had a different option in trim/cabinets. I don't understand why a towel ring was not provided in the main bath upstairs and in the owners suite. It would be nice to have those provided and installed as part of the overall package. It would also be useful to have a storage cabinet or larger vanity in the master bath. A ceiling fan would also be very useful in the laundry room as there is no air movement in there and it becomes very hot and stuff which will lead to mold done the road. The overall experience of buying the house went smoothly. Or builders team was knowledgeable and helpful and I understand that some of the items above our out of their control. ... More

Not exactly sure about the quality of workmanship. I found things that should have been done differently. Some paint, wood material that should have been changed out or turns another way. Flower beds are crowded. Way too many plants. Just odds and ends. Little things that add up. 90% are too small to call and have fixed. I did them myself

All folks from Lennar and Osbourne Trails were very helpful and courteous.

Overall purchasing experience was great. The whole Lennar team was very helpful and responsive to my concerns. Buyers should be vigilant hiring a qualified independent inspector and insist on being allowed enough time to address any issues before the final walk through. Finance and sales team were top notch. Quality of the home is good, but first time buyers need to understand the difference between a move in ready home and a home that needs upgrades from builder grade materials, paint, etc. The design of the house is nice and the yard is spacious. Buyers appreciate the home warranty as it is often necessary to address builder issues once they move in. ... More

Overall the experience was good, however the quality and attention to detail is lacking in some areas.

The house was built too fast a lot of stuff on the house that needed to be fix but the warranty is good and the workers responded quick to fix the issues on the house in repairs. Nice new neighbor hood.

The buying process was fairly smooth. I have had issues with the AC since moving in. It is working for the first time in 5 weeks.

I recently purchased a house, and overall, it was a smooth process that I would recommend to others. While it wasn't 100% perfect, the experience was certainly positive and aligned with my expectations. From the beginning, the communication with my real estate agent was clear and timely. They guided me through each step, ensuring I understood what to expect at every stage. The paperwork was straightforward, and I appreciated the transparency regarding costs. There were minor hiccups along the way, like a slight problem with getting a later appointment for the walkthroughs date and a few unexpected repairs that popped up during the inspection. However, these issues were handled professionally, and I felt supported throughout the resolution process. In the end, I got exactly what I paid for—a lovely second home that meets my needs and feels like a great investment. I’m pleased with the outcome and grateful for the overall experience. If you're considering buying a house, I’d say go for it; just be prepared for a few bumps along the way! ... More

The overall experience with Lennar was good, especially from the beginning with sales. The sales team was great, straightforward and professional. The Lennar mortgage team was also great to work with but I will say they treated someone else I know who purchased a first home in the beginner series with less concern and value thank they did us with a higher priced home. They should be no less important. As far as the home itself goes, I believe it might be lacking in quality materials and workmanship. Corners seem to have been cut to save money. We have only been in our house a month and a half and already have had two significant warranty issues - one due to poor workmanship and it took 4 visits and 3 weeks to correct. Communication on that was terrible as Lennar couldn’t seem to figure out which sub should address and correct the problem. The second issue seems to be a manufacturer defect and possibly low quality materials but it poses a safety hazard to my family and needs to be corrected ASAP. So far, I am still waiting. I am also coming from a house that was very solidly built with a high degree of workmanship and high quality materials so it’s hard not to compare. I do love the floor plan we chose with Lennar. It could not be more perfect . I do hope my home will prove itself to be of good quality over the years and I hope Lennar proves themselves to be a quality builder in the long run. ... More

Buying experience was not like any I have expienced before. Communication was horrible. Loan requirements were ridiculous. Took forever to get loan approved and then rushed to close and got keys before home was entirely complete. Still working on the solar to complete process. Streets in front still have construction wear and damage and markings because I got a model home location so streets look old. Was not happy that quality of work is not a guarantee to upgrade shower heads and design of bathroom door in master bedroom is so difficult to close as it’s maybe an inch from toilet and no help with a fix. It was nice to have a new home but all the issues is not worth it for the high cost of the home ... More

We did the walk through and put blue tape. Looks like some of the tape was taken off with no repair done and some of the touch up (especially painting) was made worse by the sloppy work.

The homes are beautiful and the buying experience was really great. But after we moved in we found that there was a lot of attention to detail and uncompleted work. Good thing is that Lennar does react quickly to issues. I bought new instead of old home because I didn't want to deal with these types of issues.

Having been a Realtor in Florida and purchased well over 20 homes, I found the buying process to be cumbersome. Closing documents exceeded 250 pages, WOW. The number of pages I am accustomed to for a closing had been 20-30. I guess Lennar is doing their part for full employment in the areas they sell homes. Aside from all of the paperwork I have been very pleased with Lennar's follow through and workmanship in the building process.

Lenar is in it to turn over homes…it’s lost in the name. The workers who do as little as possible, the nails left after clean up, I’ll go so far as no integrity in workmanship… we paid for “luxury”. There is nothing luxurious about these homes especially the finished product. Location is wonderful…integrity is lost with these homes at closing

The money at least we can have floors that can be washed meaning to be able to use water

Having all options for building, financing, insurance, etc. all in-house makes the buying process less stressful. Overall, I am pleased with my purchase and the Lennar team in general.

Buying process and moving in was smooth Unfortunately a week or two upon moving the dishwasher started leaking which cause a lot of damage on the surrounding cabinets and flooring. Lennar team was quick to assess the situation and provide solutions. However the new parts needed takes time to arrive so we dont have a kitchen for more than two weeks now. Hopefully once parts arrive it will be seamless process moving forward.

I really like my new house. Great quality home