Lennar Reviews

Es una empresa responsable ,pero tienen que ponerle más ojo a las personal quienes arreglan los detallles al final porque son poco cuidadoso y ordinarios ,pero en cuanto a la calidad de los materiales excelentes.

We are happy to buy good quality construction at right price!

I had issues contacting the seller about anything at any point and responsiveness was not good on the financing side. Our closing date was pushed back without any reason and without any heads-up. Builder was great and we love the house.

Always use a private home inspector as they can find any little thing needs fixing .

This has been the worst experience of my life

Lennar made everything so easy. From touring models through financing, this was one of the most efficient and pleasant experiences ever. And the home and community are absolutely amazing. Highly recommend Lennar to help lay down your roots!

If you have nothing good to say.....say nothing......that says it all. I have nothing to say!

Working with the sales team was phenomenal. They were very informed, always accessible, and true professionals. When I moved in, the customer care point person was also fantastic -- professional, responsive, etc. However, I had a water lead, the HVAC wasn't working properly, and the network hub wasn't complete. All of this was fixed (thanks to the prompt action and consistent follow-up of the customer care person), but a new build shouldn't have had these issues.

Process was smooth but not to the expected range. No one handed over keys which is bad.

Excellent Customer service throughout the home buying process.

During my final walk- through inspection, I noted several items that needed taken care of and informed the Lennar builder representative of these requests (kitchen cabinets missing shelves, sloppy sheetrock mud and exterior paint already starting to peeling to name a few.) After being assured that these items would be corrected, I proceeded to sign my closing documents. After 7 weeks of moving into my new home, and several phone calls and messages being sent to the builder's office requesting service, I am still waiting for these items to be taken care of. In addition to this, I had the supply line under my sink break loose during the night flooding most of my home. Lennar did respond to this immediately and arranged for the plumbing company and a water removal/ remediation company to come that day. I'm hoping that Lennar will step up and take care of the damages that I incurred quicker than my recent experience with them has been. ... More

Did not receive mail keys until 2 months after closing. Customer service was horrible. Lazy individuals were responsible for the customer service aspect of this process

My wife and I have been incredibly impressed with the professionalism, responsiveness and true sense that Lennar cares about their buyers. From Shannon on the sales team to Nick in Customer Care, to the subcontractors coming by for minor warranty repairs, everyone has been wonderful to deal with. We are from Canada and have built 4 new homes there. No customer service experience we've had prior to this with a builder, compares to Lennar's amazing one. We feel we got great value and quality of construction. Where there was an issue we noticed, it was fixed promptly and professionally by contractors, with follow up from Nick in Customer Care. We are very satisfied and ecstatic we built our home with Lennar. ... More

To start, my 3rd party inspector found way too many issues for a brand new home. Now that it has been a month more and more issues pop up. I can barely get the warranty rep (Hunter) to even return my call after giving him 12 days to review the newest case I have submitted. I am currently not satisfied with my overall experience and Lennar could do better.

shoddy workmen ship, rushing to get things done, workers did not seem not to have any pride in their work.

I contacted My Lennar and put in the paperwork to have the problem corrected. After a virtual visit, they stated they would contact the contractor.The contractor said it would be about three weeks before we could have someone look at the problem. I said this could be expensive on my electric bill. A man came out and found the thermostat was wired incorrectly. He said the heat was trying to run with the a/c. This resulted in a 720.00 dollar electric bill for the month.

I regret buying from Lennar, worst customer experience of my life

Getting customer care to take care of issues is a hassle when it shouldn’t be. The HOA is not the best. The amenities are not usable due to HOA rules and not managing the budget properly. The country should be able to step in and do something. They building all these homes but then after you buy you find out that you can't use the gym u can use the pool except for certain days now. It's just not worth the amount you pay in dues.customer service can be improved all the way around from construction manager to customer care.

I am incredibly grateful for the assistance of Ryan, Frank, and others throughout my purchase journey. Although the road was not smooth, we were able to overcome all the obstacles and achieve our goals. I appreciate Lennar for everything. The customer service team especially Jose is always on point; they resolve all the issues raised before and after closure. I will buy from them again.

I would not recommend working with Lennar in any capacity. They do not care about the customer (especially if you are a woman) and the contracts are set up to cover themselves against a lack of customer service. They blame the customer and even told me 'nothing the sales agent sales is binding.' I will never buy a new home from Lennar again.

Make sure you get an independent inspection and all punch list items are completed before closing on the house. After market services are slow to get done. Look at paint and caulking for cleanup, painting is sloppy. Lennar Customer Care is a joke. They want to do virtual inspections, which does not tell the real issue.

The Lennar Sales Rep was friendly and very welcoming. When she learned I was a veteran she told me about a program for veterans where Lennar buys down your interest rate. It is a limited first come first served National program. Varies from year to year. The home she showed us met just about all of our desires for a home. Good lot size, trees in back of the house offering privacy. I first thought the house was out of my price range, but when I learned that my interest rate was lower than market, I was interested. Then I discovered the Refrigerator was included along with wood blinds, a garage door opener as well. Being tired I was still unsure, but then she told me Lennar would pay all closing cost. That was a God send for me and my wife as we needed to buy furniture. Lennar made it possible for my wife and I to own a better home than we ever expected. ... More

Lennar initially tried to sell the house 15k over price of the property advertised on THEIR website and did not honor that price. Furthermore, when the appraisal came back 15k under sale price they did not notify me and show me the appraisal even though that was part of the contract, I had to find out for myself a day before closing. I have been in the house for 6 weeks and still have warranty items open including a window that was not installed correctly with an inch gap at the top allowing water to come in. That being said, the construction manager is great; very friendly and very responsive. ... More

The home buyer process is great. The workmanship is not up to par. We just had to SAND and repaint the entire interior of the house. Scraping glue and tile mastic off the bath floors. I put in a request last week about the lawn, nothing but weeds, standing water problems in between the houses, erosion at the corner of the slab and no AC flow in the MBR closet. And, I haven’t had anyone contact me about those issues.

I am grateful for my home, buying experience was good. Few complaint with home but will do