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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21159 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21159 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Project manger was very helpful.

  • Anonymous
  • Verified HomeBuyer
  • August 08, 2023
  • Austin, TX

Make sure you get an independent inspection and all punch list items are completed before closing on the house. After market services are slow to get done. Look at paint and caulking for cleanup, painting is sloppy. Lennar Customer Care is a joke. They want to do virtual inspections, which does not tell the real issue.

Lennar responded:
Good afternoon and thank you for sharing your feedback. We apologize for any negative experience you may have encountered. If there are any unresolved issues or if we can be of any help to you in the future, please do not hesitate to reach out to us at LennarCares@Lennar.com. We will gladly follow up with you. Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Excellent value for your money

  • Paul L.
  • Verified HomeBuyer
  • August 08, 2023
  • Conroe, TX

The Lennar Sales Rep was friendly and very welcoming. When she learned I was a veteran she told me about a program for veterans where Lennar buys down your interest rate. It is a limited first come first served National program. Varies from year to year. The home she showed us met just about all of our desires for a home. Good lot size, trees in back of the house offering privacy. I first thought the house was out of my price range, but when I learned that my interest rate was lower than market, I was interested. Then I discovered the Refrigerator was included along with wood blinds, a ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Overpriced and Unfinished

  • Marc B.
  • Verified HomeBuyer
  • August 08, 2023
  • Madison, AL

Lennar initially tried to sell the house 15k over price of the property advertised on THEIR website and did not honor that price. Furthermore, when the appraisal came back 15k under sale price they did not notify me and show me the appraisal even though that was part of the contract, I had to find out for myself a day before closing. I have been in the house for 6 weeks and still have warranty items open including a window that was not installed correctly with an inch gap at the top allowing water to come in. That being said, the construction manager is great; very friendly and very ...

Lennar responded:
Good afternoon Marc and thank you for your feedback. We apologize for the issues and miscommunication you faced during your purchasing process. However, we are delighted to hear that you were satisfied with the construction team. If there are any outstanding concerns or if we can be of any assistance in the future, please do not hesitate to get in touch with us at LennarCares@Lennar.com. We will gladly follow up with you. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Home

  • Robert H.
  • Verified HomeBuyer
  • August 08, 2023
  • Summerville, SC

The home buyer process is great. The workmanship is not up to par. We just had to SAND and repaint the entire interior of the house. Scraping glue and tile mastic off the bath floors. I put in a request last week about the lawn, nothing but weeds, standing water problems in between the houses, erosion at the corner of the slab and no AC flow in the MBR closet. And, I haven’t had anyone contact me about those issues.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 3

Am grateful

  • Miranda N.
  • Verified HomeBuyer
  • August 08, 2023
  • Katy, TX

I am grateful for my home, buying experience was good. Few complaint with home but will do

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

Good and Bad

  • Anonymous
  • Verified HomeBuyer
  • August 08, 2023
  • Meridianville, AL

The assistant foreman for our neighborhood (Michael) is wonderful he went above and beyond to make sure we were taken care of to the best of his ability. We closed with unresolved issues. That’s on us, however, we had no where to go since our home sold and closing was the same exact day that we were scheduled to close on our new Lennar home. That day was a nightmare. We signed a contract on a house that was 97% done and still almost didn’t close because they waited until the very last minute to do things. The grout in our wet areas are stained with red mud pretty bad. We let that go. The ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Horrible

  • Rebecca G.
  • Verified HomeBuyer
  • August 08, 2023
  • San Antonio, TX

Closed 6/22, it’s 8/8 and the construction trash can is still on my back porch. Learned a week after moving in that more than half the houses on my street are investor owned rentals. Worst mistake I’ve made in my life trusting Lennar.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Very smooth

  • Michael S.
  • Verified HomeBuyer
  • August 08, 2023
  • Ocala, FL

They took care of everything I needed in a short time

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

COMMUNITY FEE DOESN'T MEAN ANYTHING.

  • Anonymous
  • Verified HomeBuyer
  • August 08, 2023
  • Fresno, CA

OVERALL GOOD. COMMUNITY FEE DOESN'T MAKE ANY SENSE. I MOVED 2 MONTHS AGO. PARK IS NOT EVEN STARTED YET AND I AM PAYING COMUNITY FEE SINCE i MOVED IN ADVANCE FOR 6 MONTHS.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Not pleased at all!

  • Monica F.
  • Verified HomeBuyer
  • August 08, 2023
  • Davenport, FL

What was supposed to be the house of my dreams has been filled with problems and average workmanship. The house was finished three months early, this should have been my first sign. Small details like the exterior and interior paint, carpentry, and the crumbling of my garage top the list. I requested a delay in closing due to surgery but no one responded. Then on the day of the closing, two hours prior, we were informed that Lennar postponed the closing due to an issue with the loan officer.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Very Professional

  • Anonymous
  • Verified HomeBuyer
  • August 08, 2023
  • McKinney, TX

Very professional in their approach and they respond to queries faster than others.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Smooth

  • Azalea A.
  • Verified HomeBuyer
  • August 08, 2023
  • San Antonio, TX

Love the area clean and open and quiet

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Loved my experience

  • Christopher O.
  • Verified HomeBuyer
  • August 08, 2023
  • Katy, TX

I loved my experience with Lennar. The process was simple and easy. Great customer service and response time. 10/10. Highly recommend. We love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Frustrating

  • Alyson K.
  • Verified HomeBuyer
  • August 08, 2023
  • Morrison, CO

Not good! We have so many issues and no help with what we were originally told.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

New home with Lennar

  • Adam K.
  • Verified HomeBuyer
  • August 08, 2023
  • Rogers, MN

There are always some items which are less than perfect that arise with a new build. Lennar fixed everything we identified during the walkthrough. The only major complaint I have is that the toilets are garbage. We’ve had an issue with all four of them and we’ve only lived here for 6 weeks. Already paid $900 for a plumber to install a new one and he indicated the plumbing vents may be capped which could cause issues with the pressure and reduce the effectiveness of each flush. Lennar’s plumber said that couldn’t be the cause and that was the end of it. Everything I’ve found online indicates ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

None

  • Paul J.
  • Verified HomeBuyer
  • August 08, 2023
  • Hemet, CA

Could be a lot better if the Customer Care personally inspect the actual situation of the issue instead of using the "Visual" check. This way the issue will be corrected immediately and effectively. "Visual Check" step creates more over head expenses and wasting time for Lennar Homes process.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Overall Good experience

  • Anonymous
  • Verified HomeBuyer
  • August 08, 2023
  • Baytown, TX

All mortgage documents are done online which makes it an easy process and accessible for future needs. However, dont expect a quick answer or one at all if you have any questions regarding your mortgage. I noticed a lot of finishing mistakes (nail pops, nail holes, no caulking, paint overspray) in the house that were pointed out during the walk through but never fixed. Overall good experience.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 2

Realtor and Lennar sales person

  • Lauren K.
  • Verified HomeBuyer
  • August 08, 2023
  • Clovis, CA

First of all this was my first purchase of a new home! I was very impressed with all that my townhome was equipped with, all up to date details! This was the first home my realtor had shown me and I feel in love with it! I am still learning of all the new items in my home, but I'm sure in time it'll be easier! Well built and the installation is gold! I never hear anyone , very few cars, but its so quiet! Loving my new community!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home buying process was smooth and easier but the Quality of homes are lesser than average

  • Dinesh R.
  • Verified HomeBuyer
  • August 08, 2023
  • Celina, TX

Home quality is very disappointing. The walls and door were not smoothened. It is very sharp, adults and kids get scratch and hurt when hitting the walls, doors and door holders. Flooring was not fully settled and humpy bumpy

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Lennar's makes your home buying experience fast and easy.

  • Gustavo C.
  • Verified HomeBuyer
  • August 08, 2023
  • Saint Cloud, FL

For us the buying experience was easy and fast. They have a great staff also that its always willing to help. Thanks to Melissa, Jorge and Lissette because they really care about their customers and truly want to help.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Here a month and my kitchen is already torn apart

  • Crystal T.
  • Verified HomeBuyer
  • August 08, 2023
  • San Antonio, TX

Dishwasher was leaking and Lennar couldn’t help because it was an appliance. Had to go through GE and their insurance company, very annoying situation when I have a brand new home.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

After closing pretty poor

  • Maria P.
  • Verified HomeBuyer
  • August 08, 2023
  • Naples, FL

Buying the home at Orange Blossom was relatively simple, but getting any kind of response or accountability after closing is a completely different issue. Punch out items remain outstanding months later & the home is full of blue tape. Damaged fittings and poorly finished features detract from the pleasure of buying this home. Never assigned a Customer Service contact point, I find dealing with Lennar frustrating & unsatisfactory.

Total Score 2


Quality 3

Trustworthiness 5

Responsiveness 1

Buena compra, lastima la mala experiencia.

  • Elkin V.
  • Verified HomeBuyer
  • August 08, 2023
  • Orlando, FL

El cierre se aplazó varias veces después de 3 aplazamientos debí cambiar de compañía (realizando las mismas funciones y el mismo cargo) además de volverme a aplazar me subieron el precio. El valor de las cuotas y el interés me lo dieron un día antes del cierre. CERO ATENCIÓN AL CLIENTE por parte del banco de LENNAR. La asesora (Graciela) nos atendió muy bien e hizo todo lo posible por ayudarnos además de la notaria cuando fuimos a firmar. Nuestro proceso duró más de 2 años, lo que hizo que tuviéramos que pagar más intereses, nos exigieron la mitad de la cuota inicial ya que nosotros ...

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 1

Lennar Mortgage

  • John R.
  • Verified HomeBuyer
  • August 08, 2023
  • Rancho Mission Viejo, CA

Lennar mortgage and their ability to buy back percentage points of interest is a only way I could have purchased a new condo.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 4

One issue after another! Poor communication!

  • Samantha M.
  • Verified HomeBuyer
  • August 08, 2023
  • San Antonio, TX

From day one it was a bait and switch with everything I was told and shown. The company has horrible communication with the buyer and buyers agent. The craftsmanship of the home is horrendous. My walk through brought to life all kinds of issues, some of which I was told were fixed and weren't! I've been in the home about a month and a half and already had Plumbing issues, HVAC issues, Lighting falling out the ceiling, floors are starting to get huge dips in them, the landscaping they did is a joke, garage door fell off track, 1 whole panel of the fence not attached to post. I Just ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

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