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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21559 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21559 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Rough- not great

  • Pamela A.
  • Verified HomeBuyer
  • October 03, 2023
  • Fate, TX

I signed on my home, on that day I had a water leak and the front bath floor was flooded, my dishwasher fell out of the island and the whole ring thing is a mess that was never explained to me. You should note that six weeks later I still do not have a vanity or sink in that bathroom! I had little to no orientation and had no help finding out how to get assistance. You had NO trouble telling me how much money you needed and when you expected it!

Lennar responded:
Thank you Pamela for your feedback. We are sorry to hear it has taken so long to get the vanity replaced. Moving forward, please do not hesitate to contact us at LennarCares@Lennar.com, we will be happy to help. Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great Builder

  • Anonymous
  • Verified HomeBuyer
  • October 03, 2023
  • Charles Town, WV

I just purchased my first home through Lennar and I'm thoroughly impressed. We checked out a few builders in the area and Lennar was top notch. Since we moved in, we've had a few minor issues that Lennar fixed immediately. I'm impressed with how they setup a new home buyer for success. The only thing they are missing is a 'personal touch.' There are no flowers, welcome note or anything of the sort when you move in.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar follow up all my issues with care and concern.

  • Thomas S.
  • Verified HomeBuyer
  • October 03, 2023
  • Henderson, NV

Thanks for making my home ownership a grand success.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

What a time.

  • Kerese W.
  • Verified HomeBuyer
  • October 03, 2023
  • Apopka, FL

Just know that you have the best sales rep, Yvette and the best warranty/inspector Nicole. Lennar don't give you guys grace. You two did an amazing job.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

The title team was wonderful my lender Brendon was awesome

  • Theresa S.
  • Verified HomeBuyer
  • October 02, 2023
  • Bryans Road, MD

Make sure your 100% ready because there’s a lot of documents they need and it can make you frustrated but just know that all of this is a process & a journey to your new home @ Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very poor quality of work. House and landscaping

  • Keth F.
  • Verified HomeBuyer
  • October 01, 2023
  • Groveland, FL

After buying a perfect home from Lennar in 2007 I was really disappointed in the quality of work on on this new home. Really poor workmanship on house and landscaping

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 2

Overall, a good experience

  • Anonymous
  • Verified HomeBuyer
  • September 30, 2023
  • Morrison, CO

Overall, a good experience. Main recommendation for area of improvement is oversight / quality control from the contractors. Many, MANY of the warranty issues post-closing could have been addressed with just better quality assurance by Lennar during the build process. In particular the ground/concrete work and framing. Due to lack of quality assurance, many measurements are off from the renderings, including un-even floors and walls.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Home Buying process up to the present time.

  • Mercedita S.
  • Verified HomeBuyer
  • September 28, 2023
  • Menifee, CA

Home buying process at Lennar is worthy I did not expect that we will have our first home at Lennar Quartz Ranch Meadow walk Menifee. Lennar team made our dream house became possible. Especially the guidance and assistance that we received from Gail (Lennar agent) and Shawn (lender), They are very2 nice person and helpful from their heart. I give my 100 % trust to them and 100 % willing to refer to my friends and relatives in case they are interested in buying home at Lennar.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Philip

  • Philip S.
  • Verified HomeBuyer
  • September 28, 2023
  • Garner, NC

Everything so far has worked out for me here in my new home. The only problem my head was the amount that I had to come to closing had changed on me twice with being in contact with my son who also purchased a home in Charlotte from Lennar homes also bringing only $12,000 to the table at closing where I had to bring, I think it was 58,000 closing. I felt that I was paying way too much. It sound good from the beginning but I had to go in so far into the purchasing of this home. I could’ve backed out but Christy who worked with me? Who is my loan officer Coach me into the process of holding on ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Darryl L.
  • Verified HomeBuyer
  • September 28, 2023
  • Bulverde, TX

I had a great experience with Lennar and the customer service was quick to respond with anything needed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor communication and workmanship

  • Michael C.
  • Verified HomeBuyer
  • September 28, 2023
  • Columbia, TN

The workmanship was poor, drywall imperfections everywhere and gaps in trim. Pretty disappointed. I have also had very little communication from the sales and warannty team. I bought a home with David Weekley a year ago so I have a good baseline understanding of the process and Lennar's experience was far inferior to David Weekley's.

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 3

Lacks Quality

  • Elizabeth D.
  • Verified HomeBuyer
  • September 27, 2023
  • Land O' Lakes, FL

The company executives are only interested in how many homes they can close on. Quality of home is lacking.

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

The closing process.

  • James S.
  • Verified HomeBuyer
  • September 27, 2023
  • Henderson, NV

Everyone we dealt with up to the closing were outstanding.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Owner

  • Yung F.
  • Verified HomeBuyer
  • September 27, 2023
  • Irvine, CA

Please to buy this home,Lennar build good home

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

For a first time home buyer, it doesn't get any easier than Lennar!!

  • Donald J.
  • Verified HomeBuyer
  • September 27, 2023
  • Lehigh Acres, FL

From Erick to Joe to Mike To Megan to Nick, everyone was friendly, honest, helpful and knowledgeable. They made the stressful experience of finding, financing and closing on our first home an exciting and rewarding experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Quality is very basic for the price paid!

  • Anonymous
  • Verified HomeBuyer
  • September 27, 2023
  • Garner, NC

Beware of the quality of work done! Lennar just contract everything to third parties. Quality depends on the mercy of third party contractors workmanship. When you leisurely inspect yourself you will find several issues/problems. I would avoid Lennar given a chance!

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Overall very low quality home

  • Sonal J.
  • Verified HomeBuyer
  • September 27, 2023
  • Lafayette, CO

The quality of the home is very poor compared to my last home which was built by Richmond. There are cracks in the garage and basement. The appliance quality is not good. One of the windows in the closet is overlaid with drywall. I didn't even know that window existed. I would strongly suggest Lennar not make money off customers by making them pay/lease for the solar systems. I had a bigger solar system in my old home and I paid for half the price that Lennar/Sunnova is charging us. Please, please don't profit from us in the name of the environment. We will bet better solar panels at half ...

Total Score 4


Quality 1

Trustworthiness 2

Responsiveness 4

worth every penny we are happy

  • David P.
  • Verified HomeBuyer
  • September 27, 2023
  • Mount Juliet, TN

overall things went well we are pleased with our experience

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Richard

  • Richard V.
  • Verified HomeBuyer
  • September 27, 2023
  • Punta Gorda, FL

They do what they promised any issues was resolved in a timely manner

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Issues were not completely addressed after signing the papers

  • Krishna M.
  • Verified HomeBuyer
  • September 27, 2023
  • Raleigh, NC

We've a bunch of issues found after and before closing date. They were not addressed completely and getting them fixed is nightmare. Worst experience with both the properties that bought from lennar at garner & raleigh. Felt like never do business with this builder again!

Lennar responded:
Good afternoon Roja, we are sorry to hear you have had a bunch of issues before and after closing. If you would like to share details of your concerns with us, please do not hesitate to contact us at LennarCares@Lennar.com, We will follow up with you once we have received your information and have determined the appropriate team to handle your request. -- Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Disappointed from start to finish

  • Chad R.
  • Verified HomeBuyer
  • September 27, 2023
  • Mount Dora, FL

My friend/real estate agent owned and sold many Lennar homes, so we had a first hand view into the process going into it. From start to finish communication was very poor and even worse within the Lennar team. Each individual we worked with was pretty good, but collectively it was a total mess. There are too many examples to give and I’ve already given Lennar so much of my time that I feel like I should be an employee. I’m convinced that our closing would not have happened when scheduled (Lennar cancelled 3 closings prior, last minute without warning - so yes we had already moved out of our ...

Lennar responded:
Good afternoon Chad, thank you for sharing your experience. We apologize for the poor communication you experienced. You mention there are still outstanding issues, please send us an email at LennarCares@Lennar.com with details of your concerns so that we can follow up with you. --Lennar Customer Care.

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 2

these houses are rushed, cheap materials

  • Anonymous
  • Verified HomeBuyer
  • September 27, 2023
  • Zephyrhills, FL

they are pushing these houses out so fast that a lot of things aren’t finished by closing and the final product is rushed. workers don’t take pride in their work and very sloppy. glue on floors, paint on tile and granite. Paint not even finished in some areas. no pride taken in their work and appears they are hiring people who don’t really know how to built. pieces being cut to small and still using those pieces. my cabinets have dents in them, like they had been dropped and still used. cracks in floor before moving in. door knobs don’t work right. sockets and lights put on crooked and not ...

Lennar responded:
Good afternoon, We appreciate your feedback and apologize for any inconvenience. If there are any outstanding issues that you would like to share with us, please do not hesitate to contact us at LennarCares@Lennar.com. Please include your name and home address, We will follow up with you once we have received your information and have determined the appropriate team to handle your request.

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 4

Shady craftsmanship

  • Anonymous
  • Verified HomeBuyer
  • September 26, 2023
  • Ontario, CA

After first home inspection managed to find dozens of flows, while during second home inspections, only few items has been fixed while other ones are still pending month after move in. On top of that other issues starting popping up due to craftsmanship and bad material. Very disappointed with complete process.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Lied to us about what you see is what you get

  • Todd F.
  • Verified HomeBuyer
  • September 26, 2023
  • Caldwell, ID

Decent value for the money . Read your contract you don't get all what you see in there show houses. Lucky I'm not a lawyer there would probably be a class action suit.

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 4

Ms.

  • Julia L.
  • Verified HomeBuyer
  • September 26, 2023
  • Henderson, NV

Found a discrepancy square footage for Model C between what was posted in the model home (1511 sq ft) vs the Tax Star (1549 sq ft). Messaged the sales department, received no answer.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 4

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