Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 17720 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Request repair
- Anonymous
- Verified HomeBuyer
- June 05, 2024
- Shafter, CA
Everytime request repair have go to online, take a while, tile crack can't get repair, blame homeowners.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Very pleased with the home, but not always with the process.
- Anonymous
- Verified HomeBuyer
- June 02, 2024
- Plainfield, IL
We are very pleased with almost everyone who was involved in the process - from a realty and sales perspective to the construction manager to the mortgage advisor. We were less happy with the pressure apparently from management involved in the determination of our ability to afford the home. This was never actually a concern, but they became worried, and it created stress that was both unnecessary and unwanted.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Some issues getting the title resoved. Mainly involved entering passcodes into system
- The L.
- Verified HomeBuyer
- May 24, 2024
- Oakdale, MN
Homebuying experience was good. No major issues.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Over all I am pleased there have been a couple issues.
- Michael F.
- Verified HomeBuyer
- May 23, 2024
- Fontana, CA
Over all I am pleased but there has been a couple issues.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Kacey was a joy to work with. So very helpful.
- Phillip S.
- Verified HomeBuyer
- May 17, 2024
- Conroe, TX
Major complaint was in the lawn. Sod was placed haphazardly. Very uneven and hazardous to walk on. High spots and low spots can cause ankle twists and tripping.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Home purchase
- Dawn W.
- Verified HomeBuyer
- May 17, 2024
- Raleigh, NC
Overall I have been pleased with my purchase. The couple of issues I’ve had since moving in were resolved quickly. Well all except the issue with the construction workers loud music on a daily basis. Other than that I’m very pleased with my new home.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Very happy with everything so far.
- Anonymous
- Verified HomeBuyer
- May 17, 2024
- Westfield, IN
Having a great response with the team that follow up and corrects any fault I have found. They are polite and concerned.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 5
The paint is everywhere, on our new wood flooring and new carpet.
- William N.
- Verified HomeBuyer
- May 08, 2024
- Rancho Mission Viejo, CA
Be sure to measure every room. Lennar did not provide measurements of any rooms on the floor plan and no measurements of the yard.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Quality of workmanship needs improvement.
- Irina P.
- Verified HomeBuyer
- May 08, 2024
- Spartanburg, SC
What initially caught my attention with Lennar is the extra details they put into the design of the home. I also enjoyed working with the staff who were very helpful and quick to respond. What I did not like is the quality of the builders work. After closing I walked into a home with dirty windows and dirty floors and paint splatters in multiple places. The outlets on some of our walls were spaced out at different heights. Also, the paint touch-ups were very visible and thankfully Lennar was quick to fix that. Another aspect I did not like is the quality of the grass they planted. Everyone in ...
Total Score 4
Quality 2
Trustworthiness 4
Value 4
Responsiveness 5
Overall buying experience was good.
- Gregory M.
- Verified HomeBuyer
- May 07, 2024
- Converse, TX
Build quality seems to be done as cheaply as possible. All interior items are builder grade or low end. Only one outside faucet is also example of cost cutting measures. One disappointment was the poor installation of the sod for the homes yard. Soil prep was poorly done and I have to keep removing rocks under the sod, causing it to lay unevenly. Cannot evaluate all aspects of build quality at this early date. Will see how everything holds up over time Lennar employees were friendly and helpful during the purchasing process. Projected closing and inspection dates were all met.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Would highly recommed Lennar
- Aaron M.
- Verified HomeBuyer
- April 27, 2024
- Caldwell, ID
Nice home for a good price.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Good at this time
- Anonymous
- Verified HomeBuyer
- April 24, 2024
- North Las Vegas, NV
Overall experience was not bad but of course things arise. Satisfied at this time. I appreciate the Lennar team trying their best to help when it is needed. Hopefully it will continue.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Meh
- Anonymous
- Verified HomeBuyer
- April 24, 2024
- Bartow, FL
It could've been better but I didn't receive the bifolds for three months.
Total Score 4
Quality 5
Trustworthiness 4
Value 3
Responsiveness 3
Lennar Home Buying Process
- Anonymous
- Verified HomeBuyer
- April 24, 2024
- Toano, VA
The builder was nice, but I don't think there was much care/effort in the punch list items. The actual buying process and loan process was very frustrating. If we hadn't gotten closing costs covered by going with Lennar for the financing, we would have absolutely gone with another lender. We didn't have clear answers on anything throughout the process. We love our home, but the process even through closing was very scattered and unorganized.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Good
- Anonymous
- Verified HomeBuyer
- April 24, 2024
- Essex, MD
Overall good from Lennar. Materials used could be higher quality
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Issues in house soon as moved in
- Stella V.
- Verified HomeBuyer
- April 22, 2024
- Seguin, TX
Make sure you look every
Total Score 4
Quality 2
Trustworthiness 4
Value 2
Responsiveness 4
Positive customer experience counts!
- Cornelio L.
- Verified HomeBuyer
- April 22, 2024
- Henderson, NV
The workmanship takes a hit when contractors are forced to complete a home for delivery, which creates build issues that the customer has to deal with after the fact.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Glad there is a warranty
- Kimignon T.
- Verified HomeBuyer
- April 21, 2024
- Dallas, TX
We have now been in our home for 2 months. So glad we have a year warranty and boy have I been having to place warranty requests! Todays request really makes me sad because there is water leaking from the washroom wall and we had to use the emergency water shut off. Fortunately they get back with requests quickly. Unfortunately this one sounds major
Total Score 4
Quality 2
Trustworthiness 3
Value 3
Responsiveness 5
Buyers Availability
- Ashley P.
- Verified HomeBuyer
- April 20, 2024
- Baytown, TX
Lennar realtor rep did not accurately provide available homes, prices, and timelines.
Total Score 4
Quality 4
Trustworthiness 2
Value 4
Responsiveness 3
It was good experience.
- Sujoy K.
- Verified HomeBuyer
- April 18, 2024
- Baytown, TX
Representative are very helpful.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
Overall good as of now but I think quality wise we have to compromise
- Nagendra N.
- Verified HomeBuyer
- April 18, 2024
- Exton, PA
Overall good as of now but I think quality wise we have to compromise
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
Sweet and sour
- Carlos L.
- Verified HomeBuyer
- April 17, 2024
- Ocala, FL
We bought our house on a specific lot because we fall in love with the model and the yard space, and the only notice prior buying was that in the corner side we couldn’t placed nothing heavy(pool, boat, truck) because of utility easements, but we were going to be able to place the fence up to 1 to 2 feet from the sidewalk. After closing, come to find out that because of the easements, we are losing 10 ft from the sidewalk on a side that has over 75 ft long (thats yard that cannot be fenced and kids won’t be able to enjoy) yet we have to maintain it. Did a walkthrough with Corry, he open a ...
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Love my new Lennar Home
- Rhonda M.
- Verified HomeBuyer
- April 17, 2024
- Belfair, WA
This the 3rd brand new home I've purchased and by far the easiest one. That being said, I'm not sure what my 'concierge' was for? They were supposed to coordinate the process, but that didn't happen. I was always two steps ahead of them and they had an unprofessional and condescending attitude each time we spoke and never followed up with me on the list of questions. I kind of feel the same way about my loan officer with Lennar Mortgage. I never spoke to them once during the entire process. A few emails and I think one text message! Now the sales person, Sarah was awesome and made my life ...
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Lennar New Construction Review
- John C.
- Verified HomeBuyer
- April 17, 2024
- Punta Gorda, FL
Sales process, mortgage process, and closing timeline were all a good experience. Final delivery of home was rushed, and several loose ends. Probably needed another 2 weeks to fix the final details in the home before walk thru and closing. Took me approximately 1 month to work thru all the fixes required and still fine tuning the details that were left incomplete or needed attention. Final end result will be very nice. Ticketing system and warranty on the work are very good.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
LEARN CUSTOMERS NEEDS
- Anonymous
- Verified HomeBuyer
- April 17, 2024
- Hockley, TX
Salesperson said maybe on incentives,sales manager no communication wouldn't return calls.Fencing in yard 6 inches above ground-they answer was they don't fix that. LOVE the home! But room for improvement on builderrs side
Total Score 4
Quality 5
Trustworthiness 2
Value 5
Responsiveness 1
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