Lennar Reviews

Looking to maximize profit for stockholders, Lennar overlooked the homebuyer by selecting mostly average quality (at best) features throughout, i.e., kitchen and bath cabinets, baseboards, door moldings, closet shelving, etc. Top that by not painting the garage or by selling upgraded "luxury" kitchens which don't even have a refrigerator and you have Lennar at its best. Heavy use of sheetrock mud, paint and caulking attempts to hide many of the workmanship flaws. It cannot be overstated, inspect EVERYTHING for operation and flaws prior to the developer's walkthrough and give them the list. Once closed, it's more difficult to get things done and they have other priorities. After two months, I still have "blue tape" places where work needs to be done and Lennar's representatives said the items would be addressed. ... More

The home buying experience went well and was easy. The quality isn't exactly what we expected. There are dents, dings, flaws, and stains throughout. The carpet was placed in the home much too early in the process and was handed over to us with clay stains throughout. Two toilets were covered in urine from the construction workers, and the primary shower was not clean. The house just felt dirty when we moved in. That was disappointing. There hasn't been any follow up with anyone on the team either since escrow closed. This isn't the experience we expected from Lennar. We're hopeful the flaws are only cosmetic. The neighborhood seems great and we love all the trees and green spaces. ... More

Random things in the house were found to not work or not be installed correctly. Electrical outlets not working is very annoying.

We had our home built and we only had 1 package choice in options, color of carpeting, tile and floor planking. The windows, HVAC and appliances are on the low end of quality. Clean up was terrible. We spent a minimum of 20 hours scraping paint off the floor and trim.

Craftsmanship was not of the same quality of the first Lennar home we purchases. The process felt rushed with our walk through taking place before house was finished. There were numerous finishing issues including places where spackling needs to be redone and painting was not complete.

Everything was good with the building experience, the communication, time lines. but there are a lot of Quality issues, workmanship and materials used. Simple things like Sodding, Attic Access, Fence, Plumbing, Tiles, Flooring ... every where the quality speaks ... Never i will again buy a Lennar Home

Less than pleased with Lennar completing items. Punch list was not completed until 2 months after move in. Carpet in main bedroom was stained and is still not replaced. Garage floor was not cured properly and still sticky. Still waiting word on when they will redo. I put requests in but still have not heard anything.

We have been very impressed with Lennar's response to work orders for customer care issues. The vendors they send out are prompt and efficient. We have been completely satisfied and would recommend anyone to use Lennar Customer Care

We loved the sales team. Mortgage was a headache. A lot of the supplies are cheaply made and constructed “to spec” but they’re not done the right way. Like the electric box. It’s approved by village inspectors but not done the best way. The windows and wall’s allow for a lot of noise from the outside

Over all we are very happy with Lennar, The only thing is there are some issues in our home which were reported and it got fixed latter,

We must have looked at least 13 house ,new and used, to find what we wanted as far as roomy, large yard and we picked one at Lennar Silos community . Even though they are not high standard quality built homes we loved the floor plan. We are happy with our selection.

Very focused on new builds but a bit slow to address issues pointed out prior to settlement. Follow up and communication on outstanding issues could be better.

Almost everything was great. I did have a bad experience when a problem developed due to negligence from a contractor and Lennar was slow to help. I am very happy with my new home.

Promised work to be done to the house takes way too long. It’s been almost 2 months and still not all complete. Warranty claim process also lacks priority. When submitting claims on portal, virtual appointment takes a full week and the actual work to be done another few weeks after that. Sometimes the guys say they show up and they don’t show up. Overall, Lennar builds good quality homes. As long as those warranty and promised work gets completed, I have no other complaints besides how long it’s been taking.

Smart features and good floor plans. Good sales team and finance team. lennar portal is very user friendly. There are places where they have cut the corners.

Too many things not done or done shabby plus we were suppose to close in October ,and closed January 31th it cost us $12000 to rent a place to stay.Now who's going to pay us that money

Beautiful homes, but be sure you are THOROUGH on your "Celebration" (HA!)walk-through. Once you sign on that dotted line, they are on to the next. Sure, you will get a call to be ensure nobody else goes through what you did, but they do nothing to resolve your own issues. So I'm warning others here too.

The people who work for Lennar were great. All were very helpful and very responsive. I’m not sure the corporation was as great. Not long after we signed our contract the price for identical unsold homes was reduced. We came to an agreement and they supplemented our purchase with other perks. However, shortly after that the price was reduced again. In the end we paid $13,000 more for our home at closing than the price the same homes were being sold for on that date. Hard not to feel like we were taken.

Home building process and updates are on point. How ever if you raise any issues with them make sure you follow up constantly and ask them to call you for inspections. They build towards a time deadline towards the end so you might end up with lot of cosmetic issue. make sure you take an experience person for home walk through.

Had a leak 2 weeks in and dom handled it in a timely manner.

Have to argue with construction managers, they will agree with the issue but reluctance to fix even structural issues also some of them I left as I am not able to continue my argument. After closing customer care will not accept those issues .

First time home buyer. Did not realize everything I would have to look out for. If I had thought to check some of these things probably would not have purchased this home. No faucet in the back yard to water my grass. I feel this should be mandatory, but what do I know? All the toe kicks in the kitchen are hanging on for dear life they will all fall off eventually. Had a minor gas leak that I did not report for a few weeks because I was told the faint fas smell near the meter was NORMAL, yes Im the idiot for believing that, this I do realize. Im sure there's more that I can't remember.

Some of the items were missing post closing which were part of plan. When I raised request each team is pointing to others. No one communicated that these items were not part of the house I purchased, but as per them it’s a known issue for some houses.

The employees are great. Kind and helpful. Debra made the purchase experience easy and Josh was very attentive regarding quality issues. Unfortunately, the subs and contractors are NOT GOOD. Our electric was poorly done and the quality of the garage door is unspeakable. We have had cascades of water pouring down the inside and the vendor says it’s NOT covered. Additionally, if we caulk the windows it voids whatever warrantee there it! Very disappointed.

Nice home only would have preferred to add custom touches.