Lennar Reviews

Home buying experience was good in regards to mortgage. But we had/have lots of issues after we moved in and is still pending.

We decided to purchase a townhome in market commons community because it provided most of the things we were looking for, close to the beach, a sense of community,access to stores and businesses within walking or driving distance. After a year of exploring when we finally decided on belle harbor community there were only a few lots for townhomes left for sale. We were only able to get a unit close to Rt 17 and we were concerned with traffic noise, we are adjusting to the noise and wish lennar had provided more of a setback and more trees and and plantings between our unit and the road. Gregg who was our sales person worked hard to get us the unit and lot that we wanted. Once work started on our unit we received updates frequently. As the work on the unit was close to finished Miguel took over as manager and our whole experience changed as Miguel was in constant communication with us. We hired an outside consultant, Brad did a complete walkthrough of unit and provide a through list of all items that needed to be fixed.Miguel worked closely with Brad and us to see that all deficiencies were corrected, some of them minor and some major items as well. Miguel has continued to follow through with corrections even after closing and to date all issues have been taken care of. Kristen was our mortgage officer and was professional,personable and worked hard to get us the best rate, she continually stayed on to top of issues and helped us through the process. I believe her hard work is what allowed our closing to be timely and efficient. In summation our experience with lennar has been positive and we are having fun moving into our new townhome. ... More

There were a lot of materials that were installed in my new home that weren’t properly covered up or cared for as other trades came through the home to finish other items. My brand new floors have been worked on 3+ times already and are still wrong. Paint was everywhere: on the floors, on my brand new upgraded counter tops, and all over my driveway. So many things have needed to be fixed that the first month in my new home I had a contractor visit practically every other day. It’s hard to believe I’m paying almost half a million dollars to have floors with permanent paint and glue residue all over them, not to forget that they are also not level in some areas, among other things. As a first time homebuyer, this experience was very stressful. Really not sure I’ll be doing a new build again after this. This is not to say I don’t love my new home and the awesome appliances and what not, but the overall experience with the lender and the workmanship was not satisfactory to be fully honest. I am a realtor and have worked with several lenders before, and this wasn’t the best. ... More

Quick, accurate and thorough response to all issues and questions. Care and concern for all potential homebuyers. Completely accommodating to those who have problems with a manufacturer or any of the trades. Lennar has become a trusted brand and serious competitor in the home building industry.

Our home buying process started from out of state, everything went fairly smooth at the start, and when we were local were even able to switch lots. After that construction updates were few and far between, with a delay in close date, which I understand is the nature of the beast. We found it odd there wasn't technically a blue tape walk, although we used our orientation to do that with the customer service person. Once we got to closing that was smooth, however the construction manager and customer service rep for Lennar told us to compile our list of things that needed attention within the first 30 days and get it to them so they could knock out everything at once. At 30 days we've found a bunch of bigger issues that need help and just a ton of little stuff that I fear will never get the attention. We were told we need to submit everything through the warranty portal. Well, if that was the case I wish I was doing it as it came up because now it's going to be quite a task getting it all in at once. Additionally the issues at closing still haven't been addressed so it leaves us little hope for the small things. Ultimately, did they build a strong house - yes, and we're grateful. However the workmanship is very poor in the house and would definitely advise a loved one to be cautious of that if considering Lennar in the future. ... More

Cheryl was a wonderful agent to work with and kept the flow of information with updates current and made the purchasing experience easy. The Lennar staff tries their best to respond in a timely fashion however some of their suppliers are not as responsive.

House was built even before planned date and meet our expectations.

I would definitely like to appreciate the builder to assist me to get an end unit town home which was initially an interior unit that we booked. My only concern is the mortage rate of interest which is exorbitantly high for me now 6.375. The overall quality of the town home is good. Kitchen appliances, Kitchen Marble quality, Toilet parts, hoses would have been slightly better. There are things that could have been slightly better in comparison with the price I have paid for. However I am overall happy with whatever we got. This is a bit of an early stage for me to comment on the other areas now but I believe I would get complete cooperation and support as and when needed. ... More

Like all quickly built homes... lots of little things need to be fixed/replace already. Nothing serious---all minor issues.

Unfortunately congress butchered all value in this country.

This is our second time purchasing a new home and I have to say this process was a little more difficult. The lack of communication was the biggest issue for me. We were giving three different completion dates. And now that we are all moved in there are still things that need to be fixed inside the home. Everyday we're finding something that was not complete. I will say these are beautiful homes but you can tell they cut corners on certain things in the home. For instances there are no real towel racks in either of the bathrooms. The shower door does not close all the way. Our refrigerator didn't even have a filter. And you can pretty much tell these homes are rushed in the building process. But again, I can truly say the homes are beautiful but the process was not. ... More

The loan team were diligent and always very willing to help us as well as Jen the sales representative Who answered our calls and questions in a timely manner.

Disappointed after traveling all night from out of state Supposedly the house was move in ready. When we arrived at 430 AM …..the house we walked into was filthy! Slept in the garage… in the car. Brought it to the project manager’s attention and he had a cleaning crew come in that morning.

Sales Agent Debbie was GREAT! But be shrewd in purchasing! During the purchase process I asked if they would reduce purchase price due to rising interest rates. I was told that they don't do that. HOWEVER, after I purchased the house I found out they sold the same model of house on a larger corner lot for about $30k less than my price. I also saw on their website that they are selling the same model in a future build for almost $60k less then they charged me.

Title people were amazing

For the most part things are ok. Small issues have been addressed. However we’ve been here almost 2 months and still not been able to have 30 review. Have reached out and not heard back

Pay close attention during your walkthrough. We found many issues including: damaged cabinets, broken tiles, poor paint work, etc. Don’t ask for any deviations from there plan as they are generally not very flexible. Warranty team has been very helpful.

I commend Lennar for their quick responses to issues I’ve come across. That being said, I am disappointed in the workmanship. This is my second Lennar purchase in three years. First one was great; this one disappoints.

Have some exception items after closing on 11/23/22. As of today 1/12/23, still not completed. Even scheduled for work, yet never show up on time and causing us to wait at home.

We moved into our house and several things still needed fixing! From painting, fixing a door that wouldn’t close to cabinets that have major cracks in them, under bathroom cabinets that have not been sealed or painted, caulking around one of the toilets to the master shower drain being plugged with debris and wouldn’t drain at all. That took 3 times coming 1 to see what was wrong, the other two times to “snake the drain” before it finally worked. In a nutshell it looked they they just threw it together at the end! We’ve contacted the contractor and site manager numerous times. Some things have been resolved but the cabinets won’t be replaced until March! This is so unacceptable! ... More

I recommend that the buyer actually visit the model they are considering. We didn't and were a little surprised about the size of the storage.

You do get a lot with the new home. Fence, grass, bark, trees and shrubs. Good luck with getting timely responses and fixes to warranty issues. They could greatly improve in this area.

Overall quality good. More punch list items than expected, most minor, however one is considerable, will require cutting up master shower tile floor to pitch draining correctly, pitch off more than an inch from one end to the other. In 2013. I also had a new home built by Lennar, quality and responsiveness was better. That experience in 2013 was what lead me to stay with Lennar. The current sale rep, Moe Lee is excellent and very responsive. The mortgage team was fantastic. The only area of concern was with the overall quality of the contractor workmanship. I am currently going through the warranty process, if this goes flawlessly, it will make the quality issue more of an inconvenience as opposed to a major issue. ... More

Once the house was turned over to us, it was hard to get warranties done

Great job overall. Response could have been better by Lennar Mortgage. Would like to disc this further. Deepak