Lennar Reviews

The home buying process was great! Ashely was AMAZING!!! She was there for us throughout the entire process. As for the builder Lennar, they make BEAUTIFUL homes/layouts. However, because they're rushing to complete everything, they're half-assing important details. We've had MULTIPLE issues since before closing and well after closing. Issues from electrical to appliances to sod to plumbing, to name a few. I don't think it's Lennar's fault, however, they're not overseeing that these things are in proper working condition prior to closing. No one should have to close and then have to deal with these issues weeks or months after moving in. We literally have spent the first 4 weeks after closing trying to get things fixed. It's frustrating. And when an order is placed on their site, it either takes time for them to get back to you or you as the homeowner need to contact either the plumbing, electrical. appliancce companies. Not fair at all! And I'm STILL dealing with issues 8 weeks later! ... More

good experience to buy a house

Nice home design, but too many flaws in quality and workmanship. These are some of flaws; no space for laundry in laundry room, ethernet and TV cable connection on wrong side of the wall, door bell deflective, garage door don't close evenly, and no room for towel rack in the master bathroom due to shower door hits the rack. It took warranty staff to fix my garage door five times, and door bell twice still not fixed. Waiting for this coming Friday appointment.

Most of the materials were of good quality. The carpeting and padding was disappointing.

Very pleased with purchase process. Lennar staff was very responsive to my inquiries in general

The location is what made us buy with Lennar. Lennar does not let you choose which lot you would like, nor the interior they just tell you we have this for you take it or leave it. One thing that makes Lennar stand out are the employees they are very responsive and helpful (appreciate the team)

The end result is a beautiful home! My two issues: the sales agent, Julia was very arrogant and condescending! This is the 6th house I’ve purchased and not new at this! She demanded I select a lot that I didn’t want as “there are 10 other people waiting to purchase each model!” Also, when a model depicts an open bannister railing, I shouldn’t view my finished house and be told that there is a wall instead and that this was an option but you can’t have ANY options!! This was not explained-we we’re rushed and treated unprofessionally! Treating home buyers with courtesy and respect goes a long way and Lennar missed the mark on this one! ... More

Low quality building materials have presented numerous issues that could not be addressed until the home was lived in. I’m not confident in the longevity of the items used. Ease of closing and the responsive team are the only two reasons this isn’t a 1-2 star rating.

We are very happy with our place, however I am going to leave very honest feedback with the hopes that things are improved for our future neighbors! The appliances, materials, and equipment are all high end and good build quality, but the finish appeared sloppy and in our opinion did not meet the standard. Paint was slopped on doors, tiles, windows, light fixtures, light switches, appliances (Fridge, oven, microwave, etc.). The door jambs had plaster/paint all over them. It appeared very rushed. Our cabinets had a lot of nicks and scratches. The railings, baseboard/trim, and crown molding have paint imperfections (mostly dripping paint that dried in place, but very obvious) but also the corners don't fully connect and have gaps as if they weren't cut to proper length. We did 3 Re-Walk's to blue tape everything we could find and we still have stuff like hardened glue substance on our shower tile that I cannot scrape off (The builder tried). It needs some sort of chemical remover or something. The builder was responsive and tried to address everything. Construction: We totally understand that we bought a pre-construction home and the surrounding construction and street conditions don't bother us because we expected it. Its part of the process. However we were told we would never be blocked in and that the construction teams were notified not to block the entire street so we could still get in and out as needed. However, at times we were blocked in on almost a daily basis between 8:30-5:00. We typically have to go flag someone down, who often doesn't know who drives which vehicle so it takes upwards of 10 minutes to get multiple people to move vehicles around. And that's just to come back 30-45 minutes later to do the same exact thing because they blocked our garage again or the whole entrance to the street. In one instance we had a real medical emergency and we were EXTERMELY thankful and fortunate that my wife was not blocked in, but an example of why this is a little more than just an inconvenience. Trash: Its also been more than a month and we still have not had our trash picked up. I'm not sure how many times my wife has called, but enough that she feels uncomfortable calling again. We've been told multiple times that the team has been updated or notified that this street needs trash picked up, but it has yet to happen as of today. I hope this feedback is helpful for someone. I really do love this place but these are major concerns we have been dealing with since early July. I hope this feedback helps drive some sort of improvement that our future neighbors will be thankful for! ... More

Make sure you check EVERYTHING. We have had issues with gas from the stove the sprinklers and I’m noticing some craftsmanship flaws (vent cut outs too long so there’s are cuts not covered by the vents) and a space on the kitchen floor thats not level. First world problems so all in all a lovely home that I’m proud to own. Can’t wait until the HOA fees will be worth it (pool, parks etc)

Hoping they correct all defects. Only in home 2 mo . We will see if they correct all defects to model home and construction standards...

We had a couple of minir issues that we let our point person know and they were fixed fairly quickly

Neighborhood, floor plan, and home finishes drew us to the home. Dissatisfied with quality and energy efficiency.

Overall ok experance. Communication was biggest problem make your realtor keeps you informed of all aspects of the buying and building process.

Don't get me wrong. We are enjoying our new home; however, we are finding things that we missed. I've notified those who asked to be notified, and I've been acknowledged, but nobody's come to look at the issues. We measured the room sizes for furniture placement and found the 4th bedroom is smaller than the house plan drawing. It's 15 sq. ft. less than what's shown on that house drawing.

No matter how thorough you are on your new home final inspection, you just don’t catch everything until you lived in the home for awhile. Kudos to Lennar for establishing the Customer Care Center to address the “nits” you discover later on.

Overall good experience …..there are parts I would most certainly change and now that I moved in I am getting more information then was shared with me. Still waiting for repairs to be made

The easiest/best part was interaction with the construction manager Justin. He communicated if there were delays or issues that arose.

Great floorplan and upgrades. Drywall, paint, and details around the house have been quite shoddy. The electrical breaker for the dryer outlet was never installed! How did that even pass inspection??

Mass produced homes Not bad considering responded to most issues quickly.

The overall experience was pretty good. There was a lack of response and “weekly” updates as it got closer to my house being finished, the expectations set in the beginning were that updates would be more frequent the closer we got to the finish line. The first walk thru was very thorough. Some issues found in the second walk thru(siding falling off my house), fridge not being level, took over a month to get fixed and it took submitting several tickets to the customer service department. The customer care rep I have now is very responsive and after I got in touch with the siding company, they had my issue fixed in a couple of days. Overall, I love my house. A few things I would change are the paint and carpet. Everything that touches the wall makes a mark and the carpet is starting to come up in the doorways. The pool in the community is still not finished(I started this journey in august 2021) and looks like it will be great for about 10 children when it is completed next summer. It is quite small, not what the advertisements brag about when you first pull in. ... More

Our sales agent, Julie L. and walk through guide, Jamie, were terrific. They responded to our questions and concerns pretty quickly, considering how busy they got. The construction material for walls, standard tiles, and standard floors are Ok. I was surprised but not shocked to find they use 1/4 inch drywall. But so far, we don't hear our neighbors, so the insulation is decent. However, the Lennar escrow company is a huge pain. They were slow to provide requested standard docs (like disclosures or insurance policies) to our lender -- our loan officer had to ask (emails & phone calls) at least 5 times over the course of 2-3 weeks. But the escrow company wanted loan docs in 1 (one) day when we were still in the process of getting paperwork signed and/or submitted. Admittedly, the underwriters needed at least 1 day to respond. LENNAR'S ESCROW COMPANY gets tons of complaints -- especially by buyers who use their own mortgage lenders! So keep that in mind. Post-closing: We found problems with the dryer and oven. Lennar told us to deal with GE ourselves for the dryer, but did send electricians to fix the oven light. ... More

Purchased our brand new Lennar home 2 months ago. Our new home is beautiful & exactly what we were hoping for until….. After being in the home for a week we noticed the A/C was having issues keeping The house cool. After several warranty calls/visits the issue is still not resolved. Hoping we will come to some kind of resolution soon.

Lennar wants everything to be done right away as far as paperwork during the escrow process but when they are the ones that need to send or sign a document they can be slow. Our closing date was postpones several weeks because Lennar and our lender too took forever to respond. The worst came after move in though. Two days after moving in our guest bedroom flooded. They were quick to send a plumber but........it's been 2 months and our guest bedroom is still not done. And they are not even nice about it. I mean I like to be understanding and not push people but there are people that just don't appreciate your patience you know. With all that said I would like to mention Robert, our home rep, who is and has been amazing. He has done above and beyond his duties to help us. ... More

James F Was a great help though the process.