Lennar Reviews

I had a great experience in purchasing my new home.

The best part of the whole experience was working with Lennars lender Lily *****. She was quick and responsive and she helped with everything. She helped with issues outside of her scope of practice and always came back with answers, someone to call, or just information. She made the homebuying experience a lot easier.

The builder did a great job going over the details of the property. Setting the expectation of the closing process and keeping me aware of next steps along the way.

Areas on the inside had to be redone twice. Wall in living room very poorly done along with walls in bathrooms. In addition, installation of the fence took way to long.

I was very satisfied with the purchase process and the incentives were great. But after closing there's a brick wall to scale for repairs. The claim is closed out without proper completion. I'm not satisfied with the process. Please understand that if I were a repair technician I would not have placed a request. Please don't expect me to paint a picture about something that is not my job. Just handle the request and schedule the service calls.

The biggest issue was with underwriting, no the rest of the experience. At the very last minute, underwriting kept asking for more and more documentation, ultimately delaying closing.

Horrible sales agent. I would not work Lennar Sales agent nor loan officer again. Sales agent was unprofessional, bad attitude, not sure how Lennar hired someone like that.

We didnt get out appliances delivered in the time that was appointed. So we had no washer and dryer or fridge. I do not recommend Lennor to anyone.

The process began with Mike who showed us a few Lennar locations and helped us decide on *****. He worked out the deal and shared the various steps. Lennar's closing team was amazing with the walk-throughs and we met Rob, our construction coordinator. After closing we love our new home. Everything is so well done. No noise, quality workmanship, and any concerns addressed quickly.

Sales and construction were on the same page, met me in the middle and always responded with an answer. Moving day was very fluid minus the computer glitch upon signing time

Moving cross country can be very stressful and Lennar made it easy and seamless! From the initial virtual walk thru, everyone was informative, communicative, and helpful! We love our new home!

The building process was great. The CN was extre Knowledgeable and cared about his homes he was assigned. I wish i could say the same about the mortgagee guy Ryan. He was very short in his response's did not give proper details when asked. He just wants to close the deal and get paid. He does not care to make the homeowner or person going through the process feel at ease. If we did this over again we would go elsewhere or request a different loan officer. Sales team was friendly and nice. They also just want the sale. They become extremely distant after you sign on the dotted line. Overall i give this experience a 3/5 stars. Allen the Construction Manager saved this process from being a one star review. He went above and beyond with our home and we are extremely grateful for that. That is all that matter at the end of it all. The warranty department claims team has been amazing as well. They are extremely responsive and want to help resolve issues that arise! Hopefully this review helps someone! I would not stir clear of lennar just hire a realtor and your own mortgage advisor. ... More

Landscaping was hot garbage. Concrete washouts all over property, including under grass causing part of it to almost die. Luckily I dug out the washout and put in dirt so the grass can flourish. Sprinkler system is settling, the grass is lumpy and uneven and looks awful. This is the entirety of my beef. Construction works also damaged my rain gutters and they still haven't been fixed.

We did two walkthroughs in the daytime so I never realized the outside light wasn't turning on. The stair rail just hanging on either side of a couple of screws- no anchor or studs.

I have several issues that are still affecting my home overall the home is absolutely gorgeous. There are two gaping holes by the under the counter lighting that I would like fixed there is blue tape that clearly the construction manager missed. Additionally I asked him to change the filters prior to me moving in because they were clearly caked in dust. He assured me that would be done and it was not. They also missed the installation of a tree and it took me escalating it to the regional vice president of construction in order to get that tree installed. That was after giving him an opportunity to get it installed for which he gave me an installation date and lacked follow up. I have a cracked concrete pad on my outside my house that had been repaired prior to my move in. It has since emerged again because it was poorly repaired. That too will need to be corrected but overall the home is absolutely gorgeous and I'm happy overall with the Lennar sales experience. The construction managers do need a kick in the right direction with their follow-up. Other than that I would say that your regional vice president was responsive and timely in getting my issue resolved. I have owned 2 brand new build homes. This by far is my favorite. Just prior to this I owned a ***** home. This simply far exceeds the level of quality that I had in my previous home in St. Johns FL. Based on this experience, I would buy another Lennar home in the future As long as the quality of work holds up and rightfully warranted items are repaired at my one year warranty. Given this is my third new build home I feel as though I understand which items are warrantable. I trust that those items at that time will be addressed in a timely and correct manner. ... More

The difficulty to get things done and the lack of communication

My mail n key has not been provided was told the association has it called association they said lennar has it. I haven't been able to pay for association due to the association not having my address correct bcus lennar screwed up, my address is not even reflecting in Google maps, my daughter hasn't been able to have a school bus again it goes back to address being incorrect and almost 3 months from closing no ***** documents with correct address.

Love the neighborhood and we have had no issues with the home.

Our realtor, Nickole S. , was amazing. 🤩 We had to pay large sums of money for basic things like towel racks, ceiling fan cut out in upstairs bedrooms and recessed legging in upstairs bedrooms and downstairs front room. All paint is matte finish which scuffs easily. No opportunities to upgrade lighting, gas line etc. prior to building. Wondering if there is padding under our carpet? Also wondering if there is any insulation between garage ceiling and front bedroom on the second floor. Most 55 + communities include grab bars in the showers and tub. We had to purchase and install ourselves. ... More

Month into living in new home and punch list not even spoken about. I've vm for and will be talking to sales agent. Lennars reputation is better than

Honestly the experience would have been so much better if the salesperson for this area Ben, had been more friendly, polite, and customer oriented. He is VERY rude and unknowledgeable. If we had a question he usually did not know and he had zero desire to figure it out it took numerous times asking. He has a my way or the highway mentality which is not ***** when you as a customer are dealing with literally the largest purchase of YOUR life- not his. Furthermore I'm sure you're aware we had issues with the lack of standards for cleaning. I am also not a fan of paying almost half a million dollars for a house- and the company itself couldn't even use good interior paint, you guys used flat white paint that shouldn't even be considered a base coat AND EVERYTHING STICKS TO. Honestly we love the house for the floor plan but there were numerous times I wanted to walk away because of the companies experience and lack of customer service skills. Truly I hate that part of our loan somehow paid Ben because he is undeserving of whatever commission he received ... More

Between the parts of the escrow documents that had nothing to do with the property and the lack of disclosures concerning the responsibilities of the homeowner to "finish" the construction of the property disappointment is the best term to describe the whole process.

I have a serious issue regarding glued floor in kitchen area and told to wait 90 days to see if issue resolves itself!

I have read a lot of the reviews and for the ones that gave Lennar a 5 star, I am a little skeptical. Unfortunately, my experience in the last 3 months after closing has been a nightmare. This may take a while so if your pressed for time you may want to move on!!! First, you are lennars best buddy until you sign the closing docs, then, you are on your own. you have to fight for everything that is going to go wrong on a poorly built home going to the lowest bid contractor with workers that are not craftsman. On you first walk through, hire your own inspector, do not use theirs, I don't care how much money they promise you. You will spend 10 times that fixing all the things that my inspector pointed out. Also don't let them tell you that they will fix it after closing, they wont. They are overwhelmed with so many problems in the neighborhood that it is impossible for the guys that made the problem to get back and do it correctly. Also they have been paid and anything that they do on warrentee they are not getting paid for. I have been very disappointed in Lennars customer dis service. I have gone up the ranks from agent to director and have received the same absurd excuses as to why the issues with my "NEW" home are not covered. At first the home value looks great, but after being here for 3 months now I realize that the extra's like trying to get my lawn to drain properly and not become a mud pit after every rain to paying an hoa that does noting about the common areas is just another money grab. Thank God I am pretty handy and will be able to address the bare bones interior construction my self. Bottom line, i was looking at another house of the same size with a different builder but I thought it was too expensive. I realize now that I was penny wise and pound foolish. Do your self a favor and do your homework here. ... More

Everyone I worked with was pleasant and knowledgeable. A few minor quality issues popped up in the first week or two of ownership but they were rectified quickly. Good experience overall.