Lennar Reviews

Follow up fixes/repairs well organized and with few exceptions fixed all item.

The entire staff was wonderful. The only thing that I had a problem with was the Mortgage company. I was ask to present multiple documents multiple times by different agents.

The staff is great. The quality of work by the contractors on the finish work (paint, baseboards, alignments, etc) was not up to par!

For some minor issues, the General Contractor has been extremely responsive and quick to resolve. There are options that should be offered to decrease the cost of adding after the home is built. The six design items we wish that could have been completed during the build. 1. Insulated garage 2. laundry room sink 3. return line for tankless hot water. 4 Gas line to back yard for barbecue 5. power line to back yard for hot tub 6. outdoor water faucet accessible from front side of house. These are all items that are typically constructed behind the walls and require extra labor to remove and replace wallboard to add after home completion. Considering these new smart homes require a lot of technological savvy, it would be nice to have instruction manuals and additional training time allotted to take advantage of the features. It would have also been nice to know that the Amazon employee was going to set up the main control panel in the laundry room. We bought a couple items that comcast installers recommended that fortunately we were able to return when the Amazon employee informed us they were not necessary. Regarding quality, a couple key issues we requested resolution on... was to fix a significantly visible bow in the wall of the main family room, as well as a significant bow on the garage wall. There were other walls that could have been a bit more straight, but we decided not to be nit-picky. The sheetrockers should be more attentive to detail. ... More

The quality of homes are great but of course there is always some details that need to take care and the person in charge is not good like the person we have before (Jose)

Very nice home the problem my family had was after they were done building they left a slope of dirt and an uneven backyard so we have to pay to get the whole backyard leveled they failed to say that we wouldn’t have a backyard and that it’s an additional $3,000 to level it that is the cheapest we have found. So just keep that in mind.

Took a while and some personnel changes to get everything done, but it is all great now..

Cheap materials. Difficult to register LG appliances online. Electrical company doesn't know the address of our house. Had difficulty opening account.

The quality of the build is about what you would expect to find with any builder, meaning generally good construction, but like any construction there a few areas that are out of square.

Lily from Lennar Mortgage was absolutely wonderful. Jacob was also amazing. Unfortunately everyone else we dealt with made us feel rushed or unimportant. We love the house, which made up for our encounter or lack thereof. The home buying process was relatively smooth with a few to no issues.

When I met Kenneth for the final walk through he was amazing, very helpful. We even offered to help unload my moving truck if I needed help and gave me his personal number. After that absolutely no contact! I have texts from Oct 15 till today that he still can’t reply or call back. I needed some questions answered and he was nowhere to be found. It’s a beautiful home and everything put he does paint a pretty picture for you, after that you can forget about any help. You’re on your own trying to figure things out. Thank God for nice neighbors, I had to ask them for help.

First, the master bath counter was cracked. They came out to replace it but then they caused a leak under the sink. They came out again, and it was still leaking. Had to ask my plumbing friend to repair. Then they never explain that the water heater needs to be in a different mode during the wintertime. We took a cold shower because there wasn't enough hot water. We came back from our overseas vacation and the kids had a cough and cold but the heater didn't work. This is the time we are turning on the heater. We requested service and they didn't come out until the next day They couldn't figure out the issue and said we may need a new unit. In the meantime, we are using portable heaters and they draw too much electricity that it kept shutting off the circuit breaker. They have not given us an update on our unit. It is freezing in the house. So far I have lost trust in Villara heating and plumbing. During the walk-through thru they did not turn on the HVAC unit to test both heat and air conditioning. ... More

The reason we chose Lennar is the next gen home plan.There was a frequent turnover of who is responsible and what papers are needed that could make you give up. I feel that we have a new person every time we call, one would say we need this the other would say we don’t. My 1st home when I bought it was brand new,it was solid built, craftsmanship is good.floors were easy to clean. Our new house feels sloppy. It was not built with care.craftmanship is poor- lines on the wall crooked as well as cabinets,airvents facing the wall. Floors are are to clean.my laundry room is too small putting a stackable washer/dryer is hard,with circuit breaker shutting off. Home buyers work hard to have a home that is ready,welcoming especially with this price, you expect a little more- even a soap holder in the bathroom would be appreciated. ... More

From the pouring of the foundation to the framing of the walls to the walls being put in I was here. I was constantly asking for the walk-in shower that I needed and never got. It was a need. Necessary for my wellbeing.You were more concerned about the quota than the welfare of someone health.

Angela was super helpful as a salesperson

This was my first time going through this process. I worried about everything, was skeptical, I questioned everything about providing so much information and I was stressed. The Lennar representative guided me through all of the paperwork, which was a lot and Lennar dropped the price, which was a BLESSING! The lender representative made me feel better about the process. She was patient and answered my questions, reassuring me that the process is normal and not to worry. I received encouraging texts from my realtor, which also helped. My realtor was present at the final stage, “the signing”. One thing that bothered me was the large down payment I had to come up with. I was expecting some assistance as a first time homebuyer, but was told my interest rate would increase and I would need to raise my credit score. I wasn’t not prepared for that; but God made a way out of no way! As a first timer, I was not aware of so much such as Lennar did not give an option to choose the color of the house or flooring, they use “cheap feeling” door knobs, toilet paper holder, doors and screen doors. Shower rods, towel racks, window coverings were not provided; but I’m guessing that is so I can personalize my home. I was told they would include a washer and dryer but I’m not sure if I’m paying for it or was it really an extra incentive. After I moved in I received congratulatory texts and emails from EVERYONE involved in my experience! I’m getting settled in and learning to deal with the imperfections. Overall, I am happy (even though it may not sound like it) in my Lennar home. It’s not bad for my first house! ... More

The house was not completed on the date it was first offered. Other houses next to us were started after ours and completed before ours while ours stood vacant without any workers for days. The quality of numerous items is subpar. The paint is very low quality and the attention to detail is very low. Not the quality of a professional painter. We moved in only to find the plumbing blocked up by the cleaning crews cloths. Had to have a plumber come and unplug the entire plumbing system after it backed up and no one responded until the next day! Seems that these houses are put together as quickly as possible without the use of quality professionals but the use of low cost low ability immigrants. Several of the appliances had to be secured further after we moved in as they were not completely installed before closing. These houses will be nice but it will take the fixing of numerous items. For the price we pay I feel these items all should be done and done with quality professionals not cheap laborers. ... More

While in general the home construction quality is satisfactory, there a few items which could be attended to. 1. Better shower heads in both bathrooms 2. Master Bathroom size could be increased by making the "walk-in" closet a bit smaller. 3. Screen doors at front and rear could be an added cost option. 4. Also, buyers should have option for hard flooring in place of carpeting in some rooms, with added cost. 5. Lack of door bell is annoying

Samantha really provided great Support in getting Mortgage. Whenever i had any question or clariifcation, she is really a go to Person, She always picks the phone and responds promptly.

sales process was easy, people were good. Did get response and fix on one issue I didn’t like - but honestly cannot believe they build houses with light switches random distances from the doors. Some literally touching the door frame, some 2 feet away.

I had a good overall experience with Lennar and the Condo with one minor issue and one major issue that I never received a satisfactory response. Respectfully Bob T.

Heidi, the salesperson, is excellent to work with. She has guided very well. Kiwan, the construction engineer, is amazing; he provides great customer service.

purchase went smoothly, appliances are all GE but of lower quality, room switches are not dimmer friendly

I closed in early October 2025, and after numerous requests I still haven’t received my closing documents. I need the documents. Ridiculous !!!!

Vanessa was awesome. Couldn’t ask for any better. Dennis was great. Everybody was great besides the loan the loan service people very bad never been treated like that before. condescending narcissistic talk down to me all the time told me to shut up once I almost told him to kiss my butt, but I stuck it out. I’m not gonna say his name. I’m sure you know he is. There’s been a lot of complaints. I’m guarantee it and I know somebody is not using me anymore because of it so he will lose his money for being so condescending and narcissistic and talking down to people all the time third time buying a house which would be my last enjoy the home. ... More