Lennar Reviews

I feel that Lennar did many things cheaply and cut corners for instance, having a three car garage with two lightbulbs is ridiculous and only a couple of outlets. They use the bare minimum of insulation in the ceiling of the garage and stopped at where the bedrooms are over the garage. The thing that got me the most was I was told I had to seal the grout myself behind the stove and oven because they no longer seal grout? But on the other hand, there are many things that I do like that Lennar does such as the landscaping and the Irrigation system so I’m not gonna sit and complain about everything but the little things the cheapness bother me for instance there is no laundry room sink and if you want to paint anything, you either have to go outside to wash your paint trays or you have to do it in your kitchen sink ... More

Like the house also the attention the seller uses was very positive. Wishing there was a dining area. Not happy with the material that the builders used. Very low quality of paint and kitchen cabinets used. Would have been nice to have fence around each property for privacy.

Very good value and staff

Generally everything went well before we moved in. Well, there were issues along the way, but Lennar responded appropriately to them. Lennar told us the internet will be available by Fision provider the day of closing. We were happy about that. We thought if Fision does not work for us, we can change it to At&t right? No, WRONG. Now we have problem with Fision. Called HOA office. HOA office told us we can change it but still we have to pay for Fision too because Lennar has contract with them. What? That is the biggest betray from Lennar. How they can do this to people. This is America. America is America because consumers have options. Now we don't. (I do not know the term of the contract yet. But here I am asking Lennar do not do that again.) ... More

Our Lennar home is very spacious and has a wonderful floor plan. That’s what sold us on the home. Our salesperson was very welcoming and seemed to really care and helped us in our search. She told us what our Lennar home came with and even wrote it down in an email. However when the home was being built things were different. We were told that sprinklers would be installed. She actually wrote it in an email along with our appliance package and garage door opener. We didn’t get the sprinklers and we’re finally told we should’ve looked at the option package that we signed. There were so many emails sent by Lennar about the home and the process with messages that it had to be sent back immediately. I didn’t really care for everything being done online. We didn’t really feel like things were personal and we had questions that didn’t get answers. The actual finish work was quite disappointing. Things were done haphazardly and we had to insist that many items be reinstalled and fixed. There were also some design elements that made no sense whatsoever. The utility room had a space for a fridge next to the dryer. However there was no plug and we were told that Lennar stopped putting them in for that several years ago. Lights were not centered and only the master and the family room were wired separately for ceiling fans. That seemed a bit cheap. We couldn’t even put a light over our dining room table because it had two can lights at either end. We were also told that plugs could not be installed on the island due to new building codes. However homes across the street and around the corner have them. It makes me wonder about the honesty of the builders and their representatives. There were several other designs that just didn’t make sense. Our Lennar loan officer on the other hand was absolutely terrific! She was so helpful and responded quickly to my questions and issues that came up. All in all we are glad we went with Lennar but would be much more content if there were some design changes and communication had been better. Right now we’re dealing with a roof leak and some AC issues. We’ll see how their service team responds. Hopefully they’ll do the right thing! ... More

Started out with their broker lender an agent ended up, finding my own on the side to get a better deal even with the incentives they were offering. Personally, I am very pleased that I got a private Inspector because there was a lot of serious issues that were overlooked at the construction inspection. Still dealing with issues after moving on a list that I have for my 11 month inspection, including drywall, not being properly done baseboards with cracks wood frames with big gases, and then siding not properly placed and lifts, and a strong wind. Inside the downstairs floor there is literally drywall squares all over the ceiling that we didn’t notice until we put proper lighting inside the house. ... More

Great customer services with Mike

My overall experience was good, the process was really fast, Lennar seller was very kind and supported us to make the purchase possible. Regarding the house, we have detected just small details that need to be fixed, the appliances and material used are good quality.

I knew going in that there was no customization. That should be known up front as you cannot pay more to add or change something. The quality of the workmanship and materials is a little less than I expected for the price tag of over 400k as we've had a number of defect issues. The responsiveness of their quality team is excellent, though, and everything is being fixed promptly. They are way behind on getting things like lawns and sidewalks in. We closed about 6 weeks before having any landscaping whatsoever, so be ready for a bit of a wait there, and a large patch of the sod was put down already dead, so that's going to have to be fixed as well. ... More

The sales process was friendly and smooth, but the closer I got to closing I ran into issues with the dishonesty and unreliability of the quality assurance manager. Thus, issues with the workmanship of the house that needed to be completed prior to closing, didn't occur until afterwards and I then had to take extra measures and time to get them addressed. Now that I've officially moved in, I've run into a few quality of workmanship issues (HVAC, cheap paint, faulty electrical installation), but they've been pretty quick to address the issues through the warranty portal. Overall, I'm happy with the home, but they definitely built them fast and cut some corners. ... More

Overall it was easy to purchase this home. Would have preferred to be able to upgrade to a better appliance package. Also include items such as towel bars and curtain rods. Lennar mortgage was difficult to deal with.

I did a remote closing and it went smoothly. However, some of the items that were supposed to be taken care of before the closing: General cleaning, Fire alarm chirping, cabinet hardware falling off, Tile floor stains and missing garage door openers were not addressed. I closed on 5/228 and started moving in a month later. As of this writing the fire alarm is the only item addresed

Overall this home is very well built. Good trades did the work. Floor plan is wonderful (Paris). Landscaping is really nice. Grass is thick and healthy. We are in exactly the type of lot we wanted with a pond and a generous back yard. It’s big my first new house so I know there are hiccups and expect to work through them to success. Finishes are average in Lennar homes. Quartz countertops are thin. The back half of two counters is not polished - it’s still rough. I’ve put in a request to repair. Joints are not tight in molding but have been caulked at my request. By final walk through minor things were well repaired. But…..it’s hard to get support through the app and though some support has been excellent the need to rely on a difficult website is disappointing. Manager and web interface help is great. Major disappointments: pavers in driveway and edge of walk way are collapsed and bricks crumbling with normal activity. Back screen door only closes half way and it was once fixed. Cabinets are cheap and door closures flimsy. Paint inside is watered down, flat and chalky. I understand the need to spray everything requires thinning the paint. But this is very thin. On the “good list”: Tile and floor work is excellent. Walls are square and even. Ceiling texture is great. We love the house and we have great neighbors. ... More

This is not my first time buying a house with a national builder. I feel the quality of the drywall work in my house was sub-par. Inside corners are not smooth and appear to be a rushed job. There is a giant crack in the ceiling from the middle of the living room to the island. I understand house move and shift but I am hoping this gets fixed at some point. There was also a large chunk of concrete missing from the front porch. This was fixed by just slapping some fill in it which does not look great. Also over time will probably chip out. The builder should have had the porch replaced. I am not a fan of the white trim and cabinets. The quality of the cabinets seem rather cheap considering the price point of the house. I also know that even if we would have done a "dirt sale" we still would not have had a different option in trim/cabinets. I don't understand why a towel ring was not provided in the main bath upstairs and in the owners suite. It would be nice to have those provided and installed as part of the overall package. It would also be useful to have a storage cabinet or larger vanity in the master bath. A ceiling fan would also be very useful in the laundry room as there is no air movement in there and it becomes very hot and stuff which will lead to mold done the road. The overall experience of buying the house went smoothly. Or builders team was knowledgeable and helpful and I understand that some of the items above our out of their control. ... More

Not exactly sure about the quality of workmanship. I found things that should have been done differently. Some paint, wood material that should have been changed out or turns another way. Flower beds are crowded. Way too many plants. Just odds and ends. Little things that add up. 90% are too small to call and have fixed. I did them myself

All folks from Lennar and Osbourne Trails were very helpful and courteous.

Overall purchasing experience was great. The whole Lennar team was very helpful and responsive to my concerns. Buyers should be vigilant hiring a qualified independent inspector and insist on being allowed enough time to address any issues before the final walk through. Finance and sales team were top notch. Quality of the home is good, but first time buyers need to understand the difference between a move in ready home and a home that needs upgrades from builder grade materials, paint, etc. The design of the house is nice and the yard is spacious. Buyers appreciate the home warranty as it is often necessary to address builder issues once they move in. ... More

Overall the experience was good, however the quality and attention to detail is lacking in some areas.

The house was built too fast a lot of stuff on the house that needed to be fix but the warranty is good and the workers responded quick to fix the issues on the house in repairs. Nice new neighbor hood.

The buying process was fairly smooth. I have had issues with the AC since moving in. It is working for the first time in 5 weeks.

I recently purchased a house, and overall, it was a smooth process that I would recommend to others. While it wasn't 100% perfect, the experience was certainly positive and aligned with my expectations. From the beginning, the communication with my real estate agent was clear and timely. They guided me through each step, ensuring I understood what to expect at every stage. The paperwork was straightforward, and I appreciated the transparency regarding costs. There were minor hiccups along the way, like a slight problem with getting a later appointment for the walkthroughs date and a few unexpected repairs that popped up during the inspection. However, these issues were handled professionally, and I felt supported throughout the resolution process. In the end, I got exactly what I paid for—a lovely second home that meets my needs and feels like a great investment. I’m pleased with the outcome and grateful for the overall experience. If you're considering buying a house, I’d say go for it; just be prepared for a few bumps along the way! ... More

The overall experience with Lennar was good, especially from the beginning with sales. The sales team was great, straightforward and professional. The Lennar mortgage team was also great to work with but I will say they treated someone else I know who purchased a first home in the beginner series with less concern and value thank they did us with a higher priced home. They should be no less important. As far as the home itself goes, I believe it might be lacking in quality materials and workmanship. Corners seem to have been cut to save money. We have only been in our house a month and a half and already have had two significant warranty issues - one due to poor workmanship and it took 4 visits and 3 weeks to correct. Communication on that was terrible as Lennar couldn’t seem to figure out which sub should address and correct the problem. The second issue seems to be a manufacturer defect and possibly low quality materials but it poses a safety hazard to my family and needs to be corrected ASAP. So far, I am still waiting. I am also coming from a house that was very solidly built with a high degree of workmanship and high quality materials so it’s hard not to compare. I do love the floor plan we chose with Lennar. It could not be more perfect . I do hope my home will prove itself to be of good quality over the years and I hope Lennar proves themselves to be a quality builder in the long run. ... More

Buying experience was not like any I have expienced before. Communication was horrible. Loan requirements were ridiculous. Took forever to get loan approved and then rushed to close and got keys before home was entirely complete. Still working on the solar to complete process. Streets in front still have construction wear and damage and markings because I got a model home location so streets look old. Was not happy that quality of work is not a guarantee to upgrade shower heads and design of bathroom door in master bedroom is so difficult to close as it’s maybe an inch from toilet and no help with a fix. It was nice to have a new home but all the issues is not worth it for the high cost of the home ... More

We did the walk through and put blue tape. Looks like some of the tape was taken off with no repair done and some of the touch up (especially painting) was made worse by the sloppy work.

The homes are beautiful and the buying experience was really great. But after we moved in we found that there was a lot of attention to detail and uncompleted work. Good thing is that Lennar does react quickly to issues. I bought new instead of old home because I didn't want to deal with these types of issues.