Lennar Reviews

I am sorry but this house was put together way too quick where the quality of the work was less than professional. To have my Construction Supervisor ignore my realtor and myself with question speaks volumes after the closing. I have had great luck with the warranty representative helping me remedy the issues I have encountered in the house along with workers who are part of the repairs. I have been here over a month and still getting my list of issues taken care of.

This is my 3rd new construction home and my experience with Lennar has opportunities for improvement related to craftsmanship and responsiveness . We had carpet tacks all over beyond any experience we had before and the response we received is that is normal which is not. The sliding door in the kitchen was missing the lock. The lock was not there at alll and two months in the air conditioner is not working when is hot and the feedback is that an appointment is set for two weeks later to have someone to just check. This is not the experience I was looking to have specially when this is my 3rd new construction home and I had good experiences before. I suggest that the team look at the suppliers they selected because we went with Lennar based on recommendation and so far we are disappointed. ... More

We were excited to move into our new home only to find several issues needing to be resolved. Although there has been response to issues there did not see to be a sense of urgency. It seemed to be more of a "we have more homes to build so we'll get to you". Recommend Lennar hire more help to oversee construction as it is happening and not subject homeowners to seek "after close" resolutions to issues that should have been corrected before closing. These are $500k plus properties and should be afforded better attention to detail.

Communication is key, we had some and then we didn’t. Although the process of providing paperwork was painful, it got done. As a veteran, there should be more support on the process on getting you tax exemptions submitted. After purchase, I want to commend Travis who has made the post sale awesome. Always ready to help resolve issues that come up. You should do something for him. A raise,or promotion?

We had a great consultant when we were serious about look that showed all the options and was very upfront about everything from the beginning and did a great job at keeping us posted as it was built. Overall price for a brand new house…. It’s great. You can tell that they are mass produced for some of the rushed jobs and less than average quality on some things, but that’s gonna happen with mass produced homes. With a good final walkthrough and private inspection, they will take care of the touch ups and things noted. There have been a few minor things since we moved in. Some of them have been handled quick and some we have no idea where they are at with coming to fix it. They don’t seal the granite and grout so be prepared to do some finishing on that. Appliances are decent, mid level appliances. Overall for what you get with the brand new house and the warranties, it’s a great deal and totally worth it. Would do it again. Just be prepared to thoroughly inspect, and be persistent if there is something not right or needs fixing. Need to advocate for self but Lennar has been pleasant to work with. ... More

They keep giving us the run around ,we haven’t been able to open our garage since we bought the house. They keep telling us thier working on it it’s been two month.

Lennar did such a great job fitting us with the home that best fits our families needs and wants!

Many issues with appliances not working and minor detail flaws

From beginning to the end of my home building process, it was seamless and a wonderful experience. Special thank you to Audi, Adam, Mike, Craig, and Erik for all of their help.

We are mostly satisfied. We have some issues to be addressed. We are terribly disappointed in the poor quality of our deck. This will be noted for Lennar review in our 60 day report.

We are very happy with our last home purchase. Our salesperson Karl, our Customer Service rep Isaiah who is absolutely the best and Missy our home construction contact were very communicative, attentive and resolved problems. The quality of the home is ok, homes sat for a while awaiting inspection due to the heavy building in the area. It's a stick home and you have very little or no options, you get what you get that is on that plot. Great open design and very accomodating for 55 over. They have a tremendous amount of activities and clubs and can't wait for the amenity center to be built. In today's environment the homes are priced competitively and they give you a nice product but we have had better experiences with building up north. Overall, I would recommend Lennar over other builders. Happy buying. ... More

1. Door strike on front door is missing. 2. Baseboard trim gaping from the wall in many places. 3. Incorrect emergency contact number. 4. Stairwell had to be repainted 5 times (orange peel and runs) at our insistence 5. At final walk through windows we’re still grimy. 6. Ant infestation in house. 7. Furnace vent crooked above roofline. 8. Wood exposed around outside of former windows. 9. Concrete poured down valve box to fire hydrant.

We have had multiple major issues that should not have passed through the construction stage. We have multiple counter top issues, the wrong colored glass slider, and the new GE appliances are damaged and installed incorrectly and multiple bathroom vents leak during heavy rains. The warranty service manger is helping deal with the items, but as a construction professional myself it is disappointing that these items were deemed acceptable. When you pay for a new home you want the quality that is expected for what is payed. You will always have finishing issues and small items like drywall, flooring, etc. but the major issues that we have had to deal with should not be the allowed standard during construction. ... More

The quality of the work is good, except there are a few issues that I contacted but never got resolved.

Workmanship is lacking and not much info about smart devices

I felt like the buying process overall was fairly smooth, but I more so had issues with the quality of work and how many things needed to be fixed. For a new home, it was surprising how many initial issues we had. I felt like they rushed some of the work. For example, there were paint marks everywhere on the floors and door handles. Some of the materials felt cheap including our floor and the interior doors. I will give Lennar credit for coming to fix everything, but just surprised at the amount of issues for the amount we paid. Its an amazing neighborhood so can't complain about the area.

Worst experience I ever had buying a home. Most unprofessional, disorganized don't care attitude I have ever encountered. The only thing they are interested in is getting your earnest money, afterwards the worst customer service ever. I will never buy another home from these people. Difficult to get a response from, dealing with people in Arizona, Texas and Florida at the same time was a complete nightmare.

This has been awful. I have submitted a complaint to corporate already regarding the experience. We were lied to. Pressured. Lied to some more. Not given proper communication. Pretty positive we have retaliation from the sales and construction managers. No one has contacted us and we will be contacting the Better Business Bureau because of the lack of care.

I had lot of bad experiences with Lennar in the whole process

Sales and after sales support were very good. Cleanliness of the house was poor when received. Interior Logic Group pricing for upgrades were veeeeeery expensive. Options available for upgrades almost none existent.

My wife and I purchased a Lauderdale style home. The builders were responsive the sellers too. There were the inevitable things in the walk through. Most were addressed but many were not.

First day in the house someone (from the looks of things most likely one of the workers on site) stole all the arc fault breakers out of my panel. First day welsome to your new home. Afte approaching Lenar, I was given the "Sorry Charlie get lost" Not much of a warm welcome is it. I spent $1400 of my own money to replace all breakers and have an electrician come out on an emergency call sfter hours. I think Lenar could have done a little bit more....

Chance encounter turns into a lifetime change. At discount tires, replacing a tire that was flat. Only to to find out it wasn’t flat at all, rim was cracked. Discount already threw away 2 perfectly fine tires. Didn’t want to buy two rims to match, needed to buy all four. A gentleman named Jeff, who was in the lobby, overheard the ordeal and offered to give me 4 new tires and rims from his old car, for free! Sounded too good to be true. But indeed it was. After gifting me the rims and tires, we exchanged pleasantries and found we had alot of life similarities , and he asked if I ever needed help with anything else in life, don’t hesitate to call. Also, if I were trying to get a home, he could help. Gave me his number, met up, found out he worked for Lennar, and two months later, he helped my wife and I purchase our first home. Tears of joy all around. Off a chance encounter! Throughout the entire process, his wife and his team worked diligently to help us, along with Ryan and his team as well. They are so calm and patient, and ensured us every step of the way that this was meant to be, and they would help you with the new chapter of your lives, becoming homeowners! Kristin closed the deal with making us feel like we are apart of the family her warm introduction and tour of our new home. I could not have written a better script for this process, nor assembled a better group of individuals to make my family and I feel part of the Lennar family. ... More

It was fast and easy. The communication between seller, lender and buyers is very efficient and get a response right away.

Thanks for all you have a great team