Lennar Reviews

Communication and updates before the closing date.

The home is of good quality, however I think the 10 month punch-list will be long (protruding nails, settlement cracks, etc.). The home was delayed by 3 months, with no real explanation as to why. Other homes signed after ours were completed first, very aggravating. The laminate flooring is very poor quality and is easy to scratch. Overall we do love our house, but wish we had better quality in some of the workmanship and materials.

The offer process was extremely stressful & drove the home prices above where they should be. They did not honor the people who were on the waitlist for several months, waiting for their homes.

Customer care is good, they solve the issues but not as fast as it must be, the workmanship is terrible and the materials are scarce.

The sales staff was very attentive and respectful.

Too bad you folks are so busy trying to close sales, because it does take away from buyer attention & needs. It must be nice to pre -sell your entire inventory. It shows that You are building homes of good value!

Overall, I had a good experience with Lennar for their D.C.-area division. I've seen horrible things for them in other parts of the country but I can't complain too much. I came into my development during the close out phase so things were already rolling in terms of what they were willing to do. Sales agent was great and responsive. The construction side was also strong with customer service. No home is perfect particularly modern homes. I would encourage anyone with any builder to carefully pay attention during the final walkthroughs and make sure they fix everything that needs to be fixed before you close. I'm overall satisfied with my home and Lennar for my community. ... More

LENNAR is very responsive during whole process

I love my home, and I have learned a valuable lesson. Lennar does not follow through on the process

We were really involved with the building of our house from Day 1. We checked the construction progress everyday. We took a lot of pictures every step of the way and let the Building Manager know when we had issues. You're the buyer, take control!

Please help us with customer service. It's taking weeks and months to get things fixed. PLEASE HELP???!!!

With the limited choices the builder provides when selecting your home, you would expect minimal issues at Move in. This is not the case. Doors are not hung straight. Appliances are junk, but you are not allowed to upgrade. Paver entrances & driveways are splattered with paint, with no follow-up to pressure clean them for you. While I could go on, if the Builder had a Process of Inspecting a Home and correcting obvious issues prior to Closing, they would earn 5 stars from their Buyers.

Customer service post purchase is worst

Im sorry but the materials used are the cheapest materials...

The home was delivered on time

Good value compared to what else is out there. Surprisingly poor workmanship in certain areas. Some issues are taking a long time to resolve. Closing could have been better with funds owed due with wire transfer difference

Friendly and professional but be prepared for many issues with finished quality and timely response to address issues…especially with the numerous small contractors they use to complete homes…

Overall, the experience was relatively easy. Like all home buying, it is an extensive process, but it was as easy as I think it could be. The concerns that we had were all addressed.

builder's management is good, but home quality is not good all many window area crack, some roof tile is broken and gutter leaking at corner et.

Anna, the sales agent, was very helpful.

Buying home experience was great. Once we moved in found so many little things that need to be fixed. They are building too fast and cut corners.

Better than other builders people I know have used.

I believe overall my experience was satisfactory However there were a lot of Issues with the house that indicate the home was rushed when built

A nice over all experience. A bit disappointing on quality of materials and hardware. Quality of workmanship could be improved.

Experience was okay. When I moved into the home I started noticing the workmanship of the home. I just felt like they rushed to finish the house