Lennar Reviews

Our home buying experience was not stressful. We did a complete walk through a couple of weeks before closing and then a final check the morning before we closed. Any items that needed to be addressed after closing were handled in a very timely manner.

Very professional, knowledgeable and trustworthy. They explain everything in detail

Our sales rep Matt was very instrumental in our decision to be part of the community. He was very accommodating and tried his best to answer all our questions and concerns. As first time home buyers there is always this anxiety of a huge purchase and the process involved. Matt worked with us to ensure the process was smooth and less stressful. We are happy with our home and hopefully will be a part of the community for a long time.

I love the fact that EVERYTHING was included.

new home owner in copper stone

Good home for first home owners

I'll say the sales member for Lennar was probably the best employee Lennar has. He was always returning calls and finding solutions for us if we had an issue. On the other hand, the builder was not. The builder/CM was always giving some excuse and or promising something and not coming through. We have since closing, realized how much he missed in the building process as well as didn't do something he said he would before close. Have heard rumors that he's just average in terms of CM and was not the best one on this development. I can certainly attest to that at this point.

The first time I came out to meet the Sales agent "Cindy" to find out about the possibility of becoming a homeowner. My entire process, from initial purchase to final move-in my experience with all including the builder was great, he listen if I had any concerns which were not many. I love the quality and value of my new home. If I had to mention anything I would say I would have like if the builder gave little more patio/porch in the backyard. However; The Lennar -Team and every one made me me feel at ease. They provided exceptional customer service. I do not remember everyone I had contact with, but the Lennar staff-Team members, are a awesome group of people. Logan, believe he was the loan officer made me feel comfortable the first time I spoke with him, as he walked me through the process from start to finish, which took away our feeling of stress or being overly anxious. As of now I am enjoying my Lennar home, and I highly recommend all the Lennar team.. ... More

Reasonable home but numerous areas where cost cutting over quality is obvious. Flooring in particular is awful. Supposedly engineered wood, but the "wood" veneer is extremely thin and fragile, with nicks and scratches evident and no way to repair them easily. Finish on floor is truly terrible. Appliances work but are entry level units in a place that is not entry level price. Insufficient sound absorption material under the "wood" floors allows us to hear the upstairs residents walking around, moving chairs and even talking loudly. More padding beneath the floors would not be expensive and make a huge difference. AC unit is minimal efficiency (12 SEER) and intake is VERY noisy. ... More

The actual home buying was super easy and pleasant! The home itself is cheaply built and the neighborhood is definitely not as described.

Lennar worked with buyerin providing best experience in home purchase and building.

the quality of work was very bad what you see on the model home was not what you get without saying one word about it, i do not recommend this builder to anyone

I am very disappointed in the quality of the kitchen cabinets. Not enough space and set too high.

Zach in sales office is a rockstar!!! Little disappointed that Lennar wanted me to close on the house without a shower enclosure and lanai cage- they have not been to responsive to post closing issues either. Zach rocks!!

The home was dirty when I moved in. It took me forever to unpack because I had to clean before I started unpacking and clean as I went along. The baseboards were filthy. The paint job was really sloppy. I’m still cleaning up paint spills and splatters off the vinyl plank flooring. Also having to touch up paint on the walls and baseboards. Communication skills were poor not only with customers, but amongst yourselves.

I can't say enough to express my gratitude for Laura, Ashley, Lisa, and Hannah. There were LOTS of questions and handholding that was always met with a quick response and kindness. They went over and above my father and I appreciate it!!

My home buying experience with Lennar was great absolutely zero issues or complaints & I love my new area ..but for the price these homes are currently being sold for the flooring is very sub par unless you love a lot of carpet & I've seen better quality bath tubs in an apartment

Fantastic experience until signing of purchase agreement. Communication from Lennar new home sales consultant was primarily limited, ambiguous and reactive throughout the building phases. Issues prior to closing left incomplete with no follow up. Construction issues discussed on closing day remain outstanding after two months. Warranty service items are not readily available for homeowners to view once submitted. Warranty service items slow to be resolved.

The process from the start was awesome. Our home advisor helped us negotiate when our realtor didn't. She thought we should go in at full price. The Lender was slower than molasses, but the title company was quick and efficient. Overall, I would buy another, larger Lennar home in my near future.

The home buying process was quick and easy for us. Everything was done via the app and the closing was done over zoom. We love the house!

Response has been very good. However when the insulation contractor added more insulation to the attic their hose damaged the paint on our gutters. This morning someone came by to fix the paint and spilled the paint can on our driveway. I don’t know if they can clean it up. It is a very large area with black paint. Not happy about this.

I feel may be they were bias with me, may be on purpose because I asked for things they had on contract but were not delivering and were finding excuses, some homeowner says they got lots of thing as add on to their house, but I got nothing. well construction manager was so rude that he does not want to fix visible dent on garage floor, then paint issues and even had provided wrong paint code and when I did touch up with that paint code it does not match the wall paint they had painted, exact paint is not available within 40 miles of Garner NC, and they don't give sample to homeowner for touch ups. finance team will lure you by saying they give 5k or 10k towards closing cost if you finance with them, but actually they just want to get that money back to their own finance company account in the name of buying point. as the lower rate is already available outside but due to that 5k or 10k offer you get in their trap. there is no escalation process, like I literally have to google to find some contacts to escalate the matter and the horrible part is that nobody called or talked to understand all the concern. must say there are other builders doing really great as I had seen some other friends getting best in class house as well as service from entire team. Lennar does not care to even talk to customer, at-least for me they were not. other homeowner in my same community says they took care of all the issues and gave them extra appliances and fixed few things on curtsey but for me they discriminated and were bias . ... More

My wife and I are very happy with our new home. We would definitely recommend lennar for anyone considering buying a home.

Start to finish the process was very easy and professional. House is built very well

Customer service was fantastic from everyone except the construction landscaping person ( Eric). He said he had corrected everything pointed out during the walk through but then when we would go check it wasn't. He is the only person who we were very disappointed with. He did that more than once. He said it was done and it wasn't.