Lennar Reviews

Tom the salesman is a 5 star! He was responsive and very informative Easy to work with and followed up. David in the mortgage process is also a 5 star. Great to work with and made the process smooth and easy. Eric in Warranty is a 5 star plus. Did excellent follow through and kept us informed. Was very responsive. Won’t list his name but construction manager is a 1. If it was only him I dealt with I wouldn’t buy the house. No follow through, failed to deliver promises and non responsive. Overall I love the house and highly recommend Lennar homes. Great quality and well priced. I would buy another Lennar home ... More

Have not lived here long enough to critique response to builder issues

It’s a new house a lot of little things need repair we’ll see how they respond to them

We had a virtual closing which went fine and final walk through had to be done by a friend that lives in Florida as we closed between the two hurricanes and couldn’t get there. I was very disappointed with the amount of paint splattered on floors and caulking smeared on bathroom floors. It wasn’t as clean as the Lennar house I purchased in 2016. The garage floor should have been poured past the outside of garage door, instead the interlocking was brought into the garage where the ants are nesting in the sand and also left large gapping holes on either side of garage door. We have had ants in garage and also mice. ... More

The townhome's structure is nice & the layout ok...but, the things you don't give enough thought to make this a regrettable purchase. Stingy on closet size & garage space; "tier 1" appliances included with no negotiation as well as "tier 1" finishes (carpeting, mirrors, bathroom accessories, no switch driven outlets, closet setups) - when you spend well in excess of $500K I would have expected better. A lot of poor workmanship throughout which I have paid to fix...not to mention replacing all of the lower tier items included which have been upgraded (at great expense).

Lennar has cut out items that I have never seen before. Otherwise, it's a nice home for a reasonable price. Their service addressing issues after move in has been ver good.

Please make adjustments if the buyers want to make minor adjustments before the build.

Had a good experience with lennar and finance team

Kelvey was amazing to work with. Her made the buying process pleasant. After dealing with her the process went down. Ashlyn seemed like it was a bother to ask her a question. Real frustrating nail pops. Lennar will not cover nail pops due to settlement. The day we moved in we found several nail pops. Noah and his group fixed them but made us feel guilty for asking.

Life circumstances required a home purchase in a short time frame. I did not see or experience the building phase, it was finished the first time I saw it. Final walk-through revealed multiple issues if varying severity, but none critical (mostly fit/finish, but not all). Walk-thru to close was 1 week, not all fixes made, was told to submit warranty requests for unaddressed items. Frustration: repairs that have been made were made to the lowest possible quality to still qualify as 'repaired' instead of genuinely done well. Bright side: warranty coordinator and individual staff from vendors, etc who I've met have all been professional and helpful. ... More

Generally good. There was a lot of attention leading up to the purchase but after that not so much. The workmanship and attention to detail is ok. The team could do better with quality control. Lots of little details missed. For instance there are pencil marks on nearly every corner and on the floor where trim work meets. A drawer front in the kitchen was damaged and JD said he would replace it- that has been nearly 2 months ago, shower glass has flaws that should have been pickup by the build team and replaced. Again I feel it has been all about getting the house closed.

Buying with Lennar was fairly easy with the help of my realtor and new home consultant John, there's a couple term/fees that will be missed if you do not read contract word for word in its entirety. I would also suggest for future buyers especially first time homebuyers to be firm and not intimidated during your initial walk through because otherwise the agents will make you feel guilty for pointing out every deficiency whether small or big and simply try to brush issues off, also Id recommend Lennar hire better paint professionals that have attention to detail and not just paint the interior of these home as a rush job because it definitely shows, despite those negatives any issue that arose Emily D was very kind and understanding & attentive in making sure and following up on all items. Overall Id recommend Lennar. ... More

Builder grade, entry level finishes and materials. Garage is left unfinished. The unfinished basement is a plus.

Still new at the property. Discovered some minor issues. Tried to use the online portal to report them but, it doesn’t really work. The electrical issues reported to the contractor but still not fixed. It took them about 3 weeks to fix the broken fence.

We are mostly happy with our new home. We have been disappointed in some of the low quality of the final workmanship of the home. Doors that have huge gaps on the sides or rub against the frame. Poor job of caulking. Stains on the countertops. Baseboards that are not tight. Walls that are not square. All things that we were not able to notice at the time of the final walkthrough. Things that as you live in a home, you find over a period of time. Generally speaking though, we are overall pleased with what we got.

Buying the home was the easiest process. Everyone was so attentive and kind. Trying to get ahold of anyone now to go over things or answer questions is impossible.

Builder need to provide new buyers with accurate and updated contact information with a full guide on how to obtain utilities services

The above Processes went very well and supportive. Coming from out of state Lennar made it flow well. Thanks!

My construction manager Matty, did a good job with our walk through and touching up / repairing anything. Replaced my grass after an army worm infestation, the only criticism I have is that some the remains sod after replacing the dead patches; there were still some sod patches that had partially dead grass.

I recently retired from 50+ years in the California homebuilding industry, and our new home is in Arizona where I am not nearly as familiar with the minimum building codes here. With that said, my opinions are perhaps tainted based on my experience and expectations. To begin with, the builfing code requirements here appear to be less than those minimum standards in So. CA. We purchased this home because we love the floorplan (Trilliam Next-Gen) and the value. The workmanship in most all of the installations is above average quality for what I have seen over the decades, so they obviously have good supervision and controll over their subcontractors. The specifications overall are mostly of basic or minimal quality, but in general we are happy with our purchase. One complaint I have is that this builder (and many other production builders in the area) are using thicker post-tension slab foundations (which is fine), but they do NOT provide any perimeter footings, thus making it easier for stormwater to penetrate under the foundation. I have built dozens and dozens of post tension foundations, and in CA there are always deepened footings (at least 18" below the bottom of the slab) poured monolithically beneath the footings, which also helps to avoid moisture from getting beneath the foundation. Also, they do not include gutters, downspouts, or area drain systems. Therefore it is not surprising to find youtubers sharing about movement in their new homes, as these ommissions are conducive to allowing for expansion and contraction of the soil and differential settlement. For this reason I strongly recommend that buyers consider alternatives in completing their hardscape and landscape, as to avoid future problems. At the very least I will be installing gutters, downspouts, and a 4" area drain system around the perimeter of our new home, and this should alleviate some of those concerns for potential problems. On the positive side, our construction manager has been EXCELLENT, a seasoned professional himself, and anxious to take care of any concerns or direct me as to how to resolve issues. In fact, all of the empolyees I have met have been great. My only suggestion is that you (the buyer) do not rush into buying until you have first explored all conditions, as there can be surprises once you review the CC&R's. Above all concerns, your first concern should be to carefully read and study the Purchase agreement and CC&R's in their entirety, as eacch development has their own issues, and once you accept your purchase agreement it is too late to change your mind. Also, in reading the numerous different hundreds of pages of closing documents there can be contradictions between them, such as the fact that your deposit is actually Non-Refundable, while it states in the initial documents that your deposit is refundable. So if you change your mind on your home location after your contingency period (as we did), Lennar will allow you to make that change, but they will not consider providing a refund if you cancel beyond your contingency period. All things considered, I would definitely buy another Lennar home, especially given the excellent service that most of their employees have provided us every step of the way. ... More

John,Daniel and James were all very responsive and attentive to any issues that we had.

Simple design considerations e.g. location of HVAC outlet, not having enough space to put toilet paper holder in guest bathroom, etc. needs to be addressed in upcoming homes

It would be nice for the sells person to be in contact more during the transaction. It seemed like once the initial paperwork was signed we had to initiate any contact. Overall experience was good. Workmanship and quality is good. There's room for improvement in all areas but no major complaints yet.

First home. Priced where I needed it. They’re quick to respond for work orders, but depending on what you need will depend on how condescending some of the vendors you have to use or field people are with concerns. Quite a few things were ignored on final walk through and still problematic and/or will be within the next year. Almost died from a gas leak the plumber blamed rhe HVAC and builder for and in the same breath said it was my fault for calling the gas company instead of them. For the most part, you get what you paid for.

I FELT RUSHED FOR THERE STUFF AND MY QUESTIONS COULD WAIT SOME FOR DAYS.