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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21348 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21348 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Great,friendly staff,beautiful neighborhoods.We are glad we moved here,can’t wait until we have a lot of shopping facilities soon.

  • Cecile O.
  • Verified HomeBuyer
  • April 17, 2026
  • Summerville, SC

Great experience.We found out Lennar has the best value on the new homes.Keep up the good work

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not a happy first time buying

  • Anonymous
  • Verified HomeBuyer
  • April 17, 2026
  • Athens, AL

I am a single mom and was hoping buying my first home would be easy, but it was not. It came with several challenges. One, they told me the house would be cleaned before I moved in, and that never happened. Workers' footprints have stained parts of the floor. I had to call the warranty several times. The person who walked through the house never informed us of several things. Lennar homes are spec homes and go up very quickly. The contract manager was helpful, but once I closed on the house and he promised things, he could no longer help out, and I had to jump through hoops to get things ...

Lennar responded:
Thank you for your feedback. We are sorry to learn that your Home fell short of expectations. For any outstanding warrantable items that may require attention, please submit a warranty/service request through your Lennar Account. Doing so helps facilitate prompt handling and provides visibility into the status of your request. We appreciate your feedback and hope your home brings you comfort and enjoyment for years to come.

Sincerely,

Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Pressley Place

  • Daniel I.
  • Verified HomeBuyer
  • April 17, 2026
  • Henderson, NV

Excellent value, and spacious open Floor plan! I’m very pleased at the detail and responsiveness of the Lennar team !

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Over priced homes /cottages cheap workmanship lock of paint job

  • Reynaldo U.
  • Verified HomeBuyer
  • April 17, 2026
  • Jarrell, TX

Reynaldo u over priced home very cheap workmanship lock of paint job floors cracking tiles coming off one month after moving in poor land scape etc.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

Love it!

  • Joshua Keith C.
  • Verified HomeBuyer
  • April 17, 2026
  • Eagle Mountain, UT

We couldn’t be happier with this home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

experience with Lennar from buying to after owning a month

  • Alice H.
  • Verified HomeBuyer
  • April 16, 2026
  • Henderson, NV

Overall, my homebuying experience with Lennar was great. The entire process is very systematic; the portal for buying and underwriting made it easy to track progress every step of the way. Christina was especially wonderful and provided excellent help throughout the underwriting paperwork process. Additionally, the maintenance team has been fantastic. Since moving in, they have been incredibly fast and responsive in taking care of the minor issues I’ve needed fixed. The only significant issue I encountered—which almost led me to cancel my contract on the last day—was a lack of ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Lennar

  • Susan B.
  • Verified HomeBuyer
  • April 16, 2026
  • Deland, FL

I will never apply for a lennar home or affiliate again...bate and switch, bunch of liars.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Confusing

  • Billy L.
  • Verified HomeBuyer
  • April 16, 2026
  • San Antonio, FL

The sales representative was excellent. He always immediate addressed our concerns. I did find the closing process quite confusing. New information can being forwarded to my email without explanation. seemed to be a very confusing process with lack of overall direction.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 5

Mr

  • Prasadrao S.
  • Verified HomeBuyer
  • April 16, 2026
  • Monroe Township, NJ

Sales team is excellent and good communication John is very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Strong Sales Experience, But Serious Concerns With Oversight and Warranty

  • Katherine D.
  • Verified HomeBuyer
  • April 16, 2026
  • San Antonio, TX

We recently moved into our new home in Waterwheel–Coastline/Hilltop in San Antonio. The sales and closing process was generally organized, and communication during that phase was clear and supportive. However, there were serious issues that should not be overlooked. While we were still under contract, there was an attempt to release or offer the property to another buyer. This is not a minor misstep—it reflects a significant breakdown in internal coordination and created unnecessary stress during an already critical process. Post-closing, my experience with the warranty team has ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

The whole process was a nightmare

  • Marc M.
  • Verified HomeBuyer
  • April 16, 2026
  • Lowell, IN

From start to finish, it was a frustrating process. Underwriting was extremely poor asking for docs that should not have been needed, especially based on my time on my W2 job and my extremely high credit score. The workmanship was subpar. The roof was deemed poor and in need of being replaced by the home inspection done prior to close. Roof still hasn’t been replaced but there were MANY shingles that had to be replaced/secured due to heavy wind storms last month. I don’t even think they put padding under the carpet in the room in the front of the house (could be a dining or sitting room, ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Dream of a Florida Home comes through!

  • Gregory M.
  • Verified HomeBuyer
  • April 16, 2026
  • Lehigh Acres, FL

I am thrilled to share my recent experience of buying a new house from LENNAR, which was truly positive and exciting. From the moment I first stepped inside the home, I felt an immediate sense of comfort and belonging. The natural light, spacious rooms, and peaceful surroundings created an atmosphere I had always dreamed of. The process, though initially daunting, turned out to be smoother than expected thanks to the helpful team at LENNAR, especially my New Home Consultant, Roy. He is simply amazing and I now consider him a new friend! Every step, from viewing the house to finalizing ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Yahya

  • Yahya A.
  • Verified HomeBuyer
  • April 16, 2026
  • Georgetown, TX

Everything is perfect but some small things could be improved For example the parking space outside the garage is not large enough it’s difficult to park two cars

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Yard issues, roof drainage issues onto walkway

  • Jon C.
  • Verified HomeBuyer
  • April 16, 2026
  • Little River, SC

The yard overall is below average, numerous dead grass spots, grading on three sides is very uneven with depressions unusually deep and makes it hard to walk on due to how uneven it is, have seen the other Lennar neighborhood in Loris I was considering and was impressed with the yards there so was expecting same. The walkway from front door to driveway is not usable during heavy rain as tge roof water explodes off the roof in a few areas and douses the walkway. The interior is fine so far and the hvac, plumbing and electrical has all been good so far, the overall product for the cost ...

Lennar responded:
Thank you for your feedback. We are sorry to learn that your experience fell short of expectations. For any outstanding warrantable items that may require attention, please submit a warranty/service request through your Lennar Account. Doing so helps facilitate prompt handling and provides visibility into the status of your request. We appreciate your feedback and hope your home brings you comfort and enjoyment for years to come.

Sincerely,

Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Very amazing

  • Roshell Veronica J.
  • Verified HomeBuyer
  • April 16, 2026
  • Cedar Hill, TX

Well from my loan officer to my underwriting Crissy and desola very supportive and helpful and understanding and I just want to say they rock I will recommend any one and all to come enjoy and experience the love and comfort that they give amazing outstanding thank you all ..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Chuck

  • Charles M.
  • Verified HomeBuyer
  • April 16, 2026
  • Laurel Hill, FL

The electronic processing of financial documents was so cumbersome and hostile I cancelled the purchase contract Mar 1, a few days after signing it. Also, someone in the purchase process leaked my personal information to mortgage lenders and I immediately began receiving financial offers for a mortgage. Currently, 2.5 months after cancelling the contract I have not received a refund of the down payment nor a reply to my inquiry on the status of the refund. May 1 will be the 90 mark, the outside date Lennar stated the down payment would be refunded. Would you ever consider doing business with ...

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

bad experience

  • Sudeepa P.
  • Verified HomeBuyer
  • April 16, 2026
  • Lakeville, MN

floor keepd coming off wiring is bad poor quality

Lennar responded:
Good morning ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

overall, I think a good value is provided.

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2026
  • Lehigh Acres, FL

I think that there are a lot of little things that could be done to make the experience better for the customer without adding cost.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

I liked the remote closing

  • Larry J.
  • Verified HomeBuyer
  • April 15, 2026
  • Crosby, TX

Good price and Carlos was a big help in Sweetgrass

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Awesome experience!

  • Randolph M.
  • Verified HomeBuyer
  • April 15, 2026
  • Crosby, TX

My wife and I are retired and this is our first new home. Joss was an amazing realtor with Lennar and started our new home experience. We were excited and "blown away" with the expediency of the entire experience. Within a month and a half we were living in our new home! Everyone at Lennar is top notch, professional and pleasant to work with. If you or a family member are looking for a new home, by all means, see a Lennar representative and prepare for YOUR great experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our last home

  • Anthony W.
  • Verified HomeBuyer
  • April 15, 2026
  • Pooler, GA

We love our home and community so far. We feel like we are at an all inclusive resort most days.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Took Too Long to Get Our Earnest Money Returned

  • Donald L.
  • Verified HomeBuyer
  • April 15, 2026
  • Aubrey, TX

The experience was fine until our mortgage fell through. It took almost three months to get our $3000 Earnest Money returned. That was entirely unacceptable.

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 1

After we moved in, Andrew has been great at responding and taking care of problems.

  • Linda Sue L.
  • Verified HomeBuyer
  • April 15, 2026
  • Phoenix, AZ

In a nutshell Lennar is only interested in collecting your money. That includes the sales persons. Not one of the departments knows what the other is doing. There is no coordination with each department. One person promises something and the other doesn’t know anything about it. The walls of the home are paper thin. We have a pile of sand in front of our house that we have to drive over to leave the house. That sand is because our neighbor is installing pavers. But the sand is in our driveway!!! I would never recommend Lennar to anyone I have respect for.

Lennar responded:
Good morning Linda,

Thank you for sharing your feedback. We are sorry to hear that your homebuying experience did not meet your expectations. We appreciate your recognition of Andrew and his efforts in responding and addressing concerns. Moving forward, we hope to provide a more positive homeowner experience.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 2

Great home and experience

  • Hammad A.
  • Verified HomeBuyer
  • April 15, 2026
  • Crosby, TX

It was nice working with Lennar on purchasing my first new home in the state of Texas. As I’m moving from Virginia, all teams involved including the loan officer and realtor were all helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

What a GREAT experience

  • Darnisha B.
  • Verified HomeBuyer
  • April 15, 2026
  • Saint Augustine, FL

Our home buying experience was truly a memorable and rewarding journey. From start to finish, the process was handled with professionalism, clear communication, and genuine care. Every question we had was answered promptly, and we always felt informed and supported along the way. What stood out the most was the attention to detail and the willingness to go the extra mile to make sure everything went smoothly. Buying a home can be stressful, but the entire experience felt organized and reassuring because we knew we were in good hands. We are incredibly grateful for the guidance and ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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