Lennar Reviews

Poor quality material, I requested a paper copy of the HOA bylaws, I was told by the HOA that LENNAR Title should provide that to me. Traci ignored all my calls regarding that. When I purchased my home from first Texas the HOA package was given to me on the day of closing. Money ain’t everything, no one cares about customer satisfaction

They use cheap carpet, cheap drywall, and when you purchase a brand new build, you expect things to work. I have had to call and set up a plethora of appointments to fix things that weren't working or were installed incorrectly. Don't do it! The one good thing is the customer service for fixing the issues is actually really great.

It's difficult to get the house u want if u have a house to sell Also there is entirely too much paperwork. The prices on ur homes changed almost daily, eventually pricing me out of the home I really wanted. Have been very attentive to issues needing repair

I like my house and I'm happy with my purchase but it did come with some frustrations. First, just because the documentation says that something is included doesn't mean that it's included. I didn't get several smart home items that were supposed to be included but were not. I was told that the documentation was out of date. Second, the fit and finish of the house was rough. I used an entire roll of blue tape during my inspection. Third, whoever designed the HVAC system needs to be fired. A single unit for a three level house!?? My second story is never cool. Finally, Lennar mortgage commutation after closing is terrible. I was contacted by my new lending institution 2 weeks prior to Lennar sending out any notification that loan had been transferred. ... More

What a great experience we had with purchasing our home through Lennar! Denis and the whole team was amazing.

I love the process and may buy again when there is good deal

customer service responded quickly to the few things that needed corrected after the purchase.

Was in a hurry to close due to wife having hip replacement surgery . So did not do a thorough inspection did not use a real estate agent two mistakes I will not repeat . Overall quality seems good just poor trim and finishing work .

I will enjoy my retirement in this beautiful place. Thank you.

I thought people were unfriendly and at times dishonest. They submitted a form with a forged signature to the title company. The buying process was very rigid and not flexible. You are better off buying from a private property then dealing with lennar

The whole experience was great

It was hard to get a home through Lennar especially if you are elderly and moving from another state like Louisiana. If you don’t have a job or money enough that can show that you can afford it. You might be disappointed unless you can find a good realtor who can help you through the process. Otherwise good luck.

Lennar is a good builder

Over all a good buying experience. This is our 3 condo we’ve purchased, but 1st through Lennar. We’ve heard horror stories from other buyers and that has not been our experience. We’d put a ticket in for a problem and it was addressed quickly with the warranty department and solved with the corresponding trade within a week or two. But apparently this varies from unit to unit,as our neighbor next door and above us, told of multiple problems with their units. We’re beyond grateful ours was a favorable outcome.

It's a great home. I love everything about it. I have been disappointed with the amount of service requests I have had to put in - this is a new build, I would have thought these minor details would have been taken care of.

Michelle , on site rep, and mortgage loan officer are professional and responsive.

Lennar was extremely responsive and made the first time home buying process so easy.

Salesperson was helpful. I am still waiting on the completion of my condo for repairs etc. I closed on 5/23/2023 & as of 07/11/2023 everything is not done

I believe anytime there is a problem, lennar will make it right.

Sales person was great and responsive. Quality of work was poor, responsiveness from construction team was poor. After closing for over 6 weeks we have not had sod on our yard. We financed through Lennar and they later sold the loan to a different company. Shortly after the loan was sold, my wife and I both experienced identity theft, where we both had letters stating that credit cards were applied for by us that we were not aware of. We are very careful with not sharing private information and have not applied for credit cards in over 5 years. Some credit cards were approved and had thousands of dollars charged to the cards that we did not open. ... More

The overall quality for the price paid was very disappointing. The AC unit was not set up correctly and leaked in our ceiling, the trim was not straight on almost all walls, paint was splattered on our new floors and stained. The floors have nail pops and bumps, and the walls have many pops and cracks already. I would not purchase another Lennar home unfortunately. Great customer service but poor quality home.

The builders of our home didn’t really take pride in their work. Door latches do not engage properly, outside siding nails created problems both for cable installation, and with water heater pipes. Lennar is short staffed so getting issues fixed or repaired before closing was problematic

We purchased our Lennar home in May, and when we did our final walk through a number of items were still not finished or were finished with poor workmanship. We were assured the items would be finished before our celebratory walk and they weren’t. I have found over 90 items that need to be addressed, some as serious as bad wiring, no electrical throughout the home, broken appliances, water heater not properly installed and the list unfortunately goes on and on. The house was left filthy after the build (debris left in the home, drywall dust on everything, dead bugs etc). We were once again assured at the final walk through that our home would be deep cleaned to address our concerns. Of course nothing was done. We asked several times and we’re told it would be addressed but instead we had to hire and pay a cleaning company to have it move in ready clean. When we tried to be reimbursed we were denied. We didn’t expect to have to pay hundreds of dollars to do their job for them. This is not our first new build but this is our first time dealing with this level of issues straight out the gate. We are not impressed with our experience with Lennars customer service/work order maintenance. Be prepared to spend your first year in your home addressing an insane amount of “finishes” issues. They flew through putting these houses up and missed numerous big and little details to the build. I’ve already reported 20 issues and we’ve lived in our home 1 week!!! Lennar needs to step their game up! ... More

Buying with Lennar Homes was a great experience. James was helpful the whole experience. And then Wyatt was very good walking me thru the walk thru for the closing. And Susan was very helpful in over seeing details that needed to be fixed after I moved in to my Villa! Lennar Homes is a great place to Live! Come see them today!

. I feel very satisfied with their material used and price we paid is very satisfactory Looking forward to enjoy our new beautiful town home Thanks