Lennar Reviews

From the beginning Shannon D. has been extremely helpful making the home purchase process very easy. After the closing, she continues to help us when issues arise depending on the situation. In addition, Cody B. has been invaluable as far as being on site every day. He also goes above and beyond helping us out on any issue that is planned or unplanned. I will say though that quality of craftsmanship leaves a lot to be desired.

I wish the experience I started with at the model homes with Brandon lasted with the construction team. The buying experience was great, the construction team has a lot of work to do. When I moved in the house was so dirty, items were still not finished and 6 weeks later still not finished. Quality of carpet is so bad.....just leave it as wood and let the home owner install their own. The amount of settlement and the horrible condition of the cement work is a joke. You really need to pay a real company to start installing your walkways, porches and driveways. In the long run you would actually save money. ... More

We preferred a Lennar home, but did not have a very good experience.

Of course you don’t want last names.. everyone would give the same negative review for the same pitiful construction manager Aaron. There’s not point going on about my experience with Lennar, no one above cares to fix their problems. I just hope EVERYONE I share my experience with turns away from Lennar and saves themselves the headaches! Listen to your friends when they tell you stay away from a Lennar home!!!

Isaiah always gets back to me ASAP!!

The experience was not too bad but there were things we wish were clearer at the time we decided to sign in to buy the townhouse. Initially, the post we saw on Zillow said 100 HOA which we thought it was great. But after signing in we learned that it was going to be 220 HOA plus $99 CDD which was not in the post we saw. And after we purchased we found out the HOA was $270 instead so it's something a little disappointing because we could've been told from the beginning. The townhouse also was supposed to be done by February or March but it took them around 2 more months to get it built and delivered to us. We had to use special financing in order to qualify and also we got incentives for the purchase but all those numbers were pretty confusing and we still don't understand were the incentives went and how the 11k extra that had to be paid for the special financing worked to help. We're very happy with our new home and I believe somehow the incentives helped us but I would rate everything around 3.5 for not being clear enough with us to understand the numbers the way it should be. ... More

Excelente personal and fast closing process

Not sure how this company can clear any letter of occupancy. The house is still incomplete. They FORCE you to close before the home is complete so they can hit their end of the quarter quota.

Every process of the closing process went smoothly even though I did it virtually. From the reading of the documents, signing and notarizing it was a pleasant and smooth process. Thank you Lennar!

After the walk through nothing has been repaired. We also have not been able to complete the warranty process. Call numbers and no one will return calls. Make sure everything is done before you close or you will be extremely disappointed

After I moved in took long for grass to be put on the yard and had to many issues on the walls you could see screws and pilling house started shifting just stuff that should not happen on a new home that cost and paid a lot of money

I’ve bought three homes so far in my life and this was absolutely the worst experience. We were out of town buyers not able to walk the home in person. Lennar’s website advertised all of these features like being able to heat and cool your home from your phone, the house would come with “Everything Included” which meant a refrigerator, washer, dryer, and a security system. When my father did the final walkthrough of the house he informed us that none of this was included. When I sent the advertisement to Lennar, everyone up and down their chain of command knew that they messed up, but didn’t want to fork over the $10k or so it would’ve cost to make it right. They kept stating that I was getting what was in my contract. The contract didn’t clarify whether any of that was included or not. Their advertising was clear as day saying it was included for this community specifically. After battling back and forth with nearly everyone in their company, they ended up changing their website so none of those features were shown as included. Somehow they think I was wrong, even though they had to change their website? It’s insane. As a veteran, they treated me like trash. This situation cost me so much money and I was extremely disheartened. I would’ve gone to another home builder in the area with the exact same features, but at a lower price, if I would’ve known what I know now. Lennar has been taking advantage of their false advertising since this community opened. Now that we’ve moved in, they let debris from their construction flow through the streets without a care. They have dead grass on all of their homes for sale making our community look like trash. Then they wonder why they can’t sell them. There’s simply a lack of integrity throughout the company and the almighty dollar is what matters the most to them. Values mean nothing to these people. I would never recommend a Lennar house to anyone. ... More

I believe some of the basic reviews were missed by review team. Even after identifying several issues during the walkthrough, some of them had not been fixed appropriate. Otherwise, entire sales process was fantastic.

The people involved in the buying were very helpful in each step of the process. The house is very nice andwell built.

Overall experience is just "ok". If I had the option, I would have chosen a different builder. Complete mess, from the Lennar mortgage (waited 3 hrs during the closing) to home automation (water shut off, door bell video), which was described as a key differentiation from other builders but then wasn't on my home, and when I queried Lennar policy, they said they no longer supply automatic water shut off.

After a six month delay we are in. The excitement when we first signed contract was quickly diluted by the time we moved in. A lot of having to do things twice. Example, air conditioning vent was damaged yet they installed anyway. We pointed out Bathroom window installed crooked yet they continued to sheet rock and tile only to have to remove the tile and sheet rock to fix the window. We found busted roof tiles, our house had walls and trusses up. On both sides of our house lots were still dirt, yet those two houses were completed and sold before ours. Our construction manager was let go yet nobody told us so projected stood still for almost three weeks. The next construction manager made things happen. Understand most items have been taken care of, but other items were letting go. Moving in our brand new home was just another day and not the euphoric event we thought it would be… ... More

Poor quality of workmanship. Slow responsiveness and warranty items are Closed out before completed

We were shown a model home and told of all the things the home included such as blinds, two garage door openers, Wi-Fi mesh system, ring alarm, and pre-wired for electric car charger among other things. As an electric car owner this was a selling point. We were told before we signed paperwork that it had switched to quartz and not granite countertops. Which was fine. But we were not told of all the things our home now didn’t include. When we toured our finished home and realized our home was missing all the items. All we got was oops and that they didn’t know what was actually included or not included despite having a new model home that was built with the “missing” items. Our home was actually installed with a couple of the items such as a water shut off and 2nd garage door. But were both removed before sale and wires left hanging where the 2nd garage door opener was. They left the controls though so I’m not sure removing it did any good. As a public safety worker who works graveyard I had to last minute scramble to get blinds for the bedroom and bathroom. Also as a commuter I had to immediately get someone in to install a car charger. So far we have spent thousands of dollars to bring our home to the place that we thought we were getting. I am dreading what this first year will bring in the home. Lennar and the real estate person completely ruined our new home buying experience. Stay away! ... More

From the loan experience with seniors to not notifyng home owners that the layout of interior has changed, to many issues on the finish work of the interior. I wanted to let lennar to be aware of these problems so others can have a better experience. The build was rushed to close. Jesse from lennar southshorebay medley is doing a great job he truly cares about helping and has made our experience much better

Fairly easy process buying and financing thru Lennar Mortgage. The home came with a family of mice in the attic and the outside is spider city but an annual pest control plan has kept the inside pest free. The home has had a few issues with with plumbing and electrical but Lennar has come back out to fix them within a few days as they arise. The insulation and HVAC is really good, house stays cool easily and the electric bills have been around $120/ month in the hot summer.

Horrible, unorganized, RUDE, sloppy, poor craftmenshio

Sub work was poor for painting and finishing. Our saving grace was Alan. He cleaned up the issues for us. Lennar title was difficult to work with. Would go with a back on the loan.

Started off with a leak before closing and it’s been 2 months after we closed and it’s still not fully rectified. It takes numerous follow ups on our part to get anything moving. The warranty team has been the only competent people during this process and I do thank Stephanie and Shaun. Neighbors next door smoke detector goes off at least once a week for hours showcasing the material in the homes isn’t great quality. HOA is impossible to get ahold of and annoyed when you do reach out with questions. Homes seem rushed and once it’s thrown together it’s pretty obvious the areas they just completely missed or completed incorrectly. ... More

Very helpful & response timing about anything was great! I ask a lot of questions so it was nice 10/10 recommend

Relo from NY- did the purchase out of state and it was incredibly successfully swiftly accomplished. Lennar is absolutely great to work with - from sales to project manager to warranty! Exceeded my expectations- and continue to be present and available 24/7 for my needs.