Lennar Reviews

Never received call backs when requested, i always had to do a follow ups in order to move forward. basically i did the Job of a Real state agent with 0 commissions.

Although I really like the design of the home that was built, I have lots of comments regarding the quality of the products that were used. The quality of the products used were sub-standard. For example, the air handler has the lowest quality rating and is extremely loud. The kitchen cabinets are not designed for maximum use. Many features missing such as shelves. We hear the noise of our neighbors above us and the floors vibrate when the walk. You could do better with the sound barriers. As a recommendation I would be willing to pay more for a higher quality of products and finishes. It feels like the price you set boxed you in the corner for giving a lower quality product. ... More

The entire homebuying processing was AWESOME! The entire TEAM from SALES to Closing was AWESOME

Our experience was very efficient, mainly because of the integrated Mortgage and Title services that all coordinated together. We’re only a month in, but overall quality and willingness to address issues pre-sale is great.

It’s definitely a life time experience. Everyone that was part of this experience was very helpful. Of course a bit stressful, but all worth it at the end.

I love my villa but very disappointed in the quality of work. To get things fixed takes forever I would say make sure you check every thing in your place before you sign on the dotted line.

Average new home experience. Upon sale very limited and poor follow-up experience having to chase up, and chase up on outstanding issues and concerns. At times, I felt my concerns were not taken seriously... concerns related to a brand new home experience for very, very poor customer care and follow up experience. Landscaping around the house when I moved in was deplorable and still today 5 weeks later is no better off. The utilities together with Lennar wish not to take ownership of very poor landscaping, that has been heavily torn up. This should be replaced, as I paid for a brand new home with brand new grass / sod and ready state landscaping. I am still dealing with Lennar to address these issues. ... More

I'm a 3rd time Lennar Home Buyer and a Licensed Real Estate Agent. And this was the worst experience ever. Terrible construction quality, cheap choice of material and workmanship, unacceptable warranty service. The walkthrough coordinators lied on my face at every stage, instead of fixing the issues identified during the first walkthrough, they simply took the markers off and signed the final walkthrough on my behalf in my absence!!!! I can't even say how many dry wall and paint issues. They left all the issues unaddressed and on the day of the closing they knowingly didn't say a word when ask if the home was ready to close. Not just that, they never cleaned the home, or power washed the garage as promised. Apart from this, the Master Shower is a mess, it is so small that my arms are hitting the wall or shower door while taking shower, as it was not built as per the design specifications and now when I raised a warranty ticket, they do not want to give any documentation in writing!!! I'm sorry to say, Lennar has become the worst Builder - Utterly dissatisfied and gutted. ... More

Very few hiccups but they were seen to on the spot so far. Staff great and very helpful.

Make sure everything is done before to close. Very poor walking through process. Builder pushing you to complete the closing process without finishing the home ready for delivery.

They were extremely friendly and promised the world until the documents were signed and we were under contract. We were lied to about what was available in the area. The person who we had for the lending portion was evasive and rude when we asked questions. I wouldn’t recommend them to anyone. They ruined the new buying experience and we had to dig deep to be happy after all the struggles. Luckily for us, our neighbors seem to be friendly so there is our silver lining.

Insulation wasn’t perfect, too many little holes I have to plug. The lawn wasn’t perfect, a lot of spiders, big ones too

The experience was very nice and smooth

No issues, except for the Mortgage company, worst I have ever dealt with

This was such an easy process. Of course I was prepared for almost any problem that could come up in the mortgage process. As far as the building process goes, it was smooth and my Lennar homebuying rep was in constant communication and responded quickly to our questions. I would highly recommend Lennar to my friends and family.

The home buying process was made easy to understand with the great team at lennar.

Buying the home was easy , I DID NOT expect to have SO MANY issues with a NEW home.

Very pleased and highly recommend neighborhood

Great experience and flexibility till closing. No response after closing and did not return calls multiple times

Our overall buying experience was great. Products is good quality but we expected few things could have been better in home. But I understand Lennar excluded them to save some money. We wished they are included like security and lights here and there to complete the experience. However, there are few people who made this process much smoother. Terri from sales and Esso from building manager team are really awesome and provided exceptional service. Even customer service team like Nina did great job in addressing any issues as soon as possible whenever we had any questions. Great team overall. ... More

its been 2 months since my closing, i have tried numerous times talking with paul lacy construction manager regarding the paint all over my driveway they haven't replaced them to this day , getting ready to hire my attourney

Some person has bad attitude while going to closing process.

Our experience was fine. Our sales rep started out really accessible and helpful but became impossible to reach as time went on and as he became tired of our outreach. The home is what it is, but we had no illusions. Most of it is fine, although we wish we had been able to make personalizations (would have been happy to have paid for them) for our new construction home… especially since it took longer to finish than initially planned. We’ve found a lot of places where the builder tried to save money and where subcontractors cut covers, but we expected that. We also have reason to believe that the subs left trash in the walls and urinated in the showers rather than use the portable bathrooms for the worksite. But I imagine that happens on most sites. Our construction manager was good, though, and stood by his word to correct things we identified. And the warranty team seems similarly stand-up so far. ... More

From being promised the wrong interest rate to having the closing date moved (not to mention several times) on the day of because of negligence from a laborer on sight. I would not recommend working with this specific San Antonio branch. The communication within Lennar was clearly poor and made the experience excruciating.

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