Lennar Reviews

House was very dirty and the things I found one my first walk thou wasn't done on my move in day. Plus we had to wait for Daryll to arrive and I was told to be on time. I am still waiting for items to be fixed.

Bought my 2nd townhome with Lennar in wake forest, NC area. All I can say Lennar delivers on time. However their finish quality has gone down significantly, they don’t pay much attention to detail before final walkthrough, even you note the issues it required multiple follow for the same issue. Sales process and customization almost to NIL. They kind of operate in zone of take it or leave it. So unless you are looking for an investment property you kind of avoid even for large single family home. Where color, design, floors, carpets, cabinets are predesigned by Lennar to max 2-3 combined packages for the community. Essentially they keep their profit and cost controlled through standardization. You end up living in house exactly same as all you community neighbors are living. You won’t miss your home if you sleep over in your Neighbours house LOL! Their customer service is prompt in response. It’s another matter they go by exactly as written in contract. Not even minor deviations. ... More

Our experience was awesome especially our salesman Steve

I love the home and overall community. There are sone items from the builder stand point that I think should be handled differently. First, I have noticed multiple homes being sold to corporate rental companies at much lower prices which affects my homes price. Secondly, I have found the landscaping to be very cheap and not planted all that well. Since moving in I have had multiple dead shrubs and my grass is dying while other lots are flourishing. The grass is flourishing without water. I water my trees, bushes and grass twice a day but still dying.

I love my lennar home! There is some issues moving in due to the communication and wasn't even informed about the next step of moving to the new property which is quite disappointing but overall it's a great place to live!

I do wish during the walk-through we were given a list of things to remember and do when moving into the house. When we are doing the walk-through, and we are being told all these things we need to remember, let’s be serious we are barely going to remember every single detail that’s being told to us all at once. A list of to do items & need to know items is very important and I wish that was provided. There is also things around the condo that needed to be done prior to escrow closing unfortunately some of those items were not done but I was told it would be done after closing however, I am still waiting for them to be done and I have no idea what I need to do to make sure it gets done. There’s lots of little things that are not done properly I would say, if that’s the correct word like paint splatter on my floors, paint splatter on my balcony door frame, multiple little things like that. For the price I paid and for it being a new condo, I would expect it to be nicely done. I do also wish the master room closet was bigger, I feel like the guest room closet is bigger. ... More

The overall “buying experience” was quick and easy, but the problems began as we neared our closing date. We purchased our home remotely, so we did not have the luxury of being on-site during the construction process. As the closing date neared, we soon realized the finish quality was extremely poor (after flying down for our walk-thru). It was clear the trim was installed before the tile floors, so it left 1/4” gaps in some places. The mitre cuts looked as if they were made by a “do-it-yourselfer”. And everything was resolved “the Lennar way” with tubes and tubes of white caulking. The outside pavers were poorly installed, and interior closets were framed wrong. After agreeing to postpone our closing, many of the issues were left unresolved. We eventually closed, but only because we were told it all met “Lennar’s Quality.” It has been about 6-weeks since we closed, and we’re now dealing with the warranty team. I give the highest regards to this team, as they are going out of their way to make things right. Kudos to Lennar’s commitment to satisfaction through their home-warranty care, but in the end many of these problems should have been resolved prior to closing. We are now wasting “our time” reporting issues, waiting for contractors to do inspections, and having to be home when all of this work is being done. In the end, we would definitely buy from Lennar again. Their overall value is good, and their commitment to making things right (via the warranty) have eased many of our concerns. I would encourage anyone buying remotely to stay on top of the building process, as we trusted our construction manger to handle this part for us. Never again! ... More

We have worked with some good people. The response to a few of our concerns was faster than expected.

Lots of unfinsh work they didn't clean the house screen door pulls hard the none shower tub has a shower spicit could of been better.

The purchase was smooth and closing was wonderful. The house is beautifully designed but workmanship of tiles and crown molding could be better and more professional done. There appears no quality inspection to the work so many outlets has no power, the water stays in the shower seat instead of running off, granite joints not finished or missing seals, crown molding should be done in one continuous piece or the finish look as one piece. We didn’t have a dryer to use for a month after repotting the problem. Plumber came said it is GE problem and finally the connection was done in 15 minutes and it could be done before closing. Finally, I am still waiting for the keys to my front door and hoping I will get the right key one day. ... More

When our old house sold in 24 hours and the buyers wanted a 14 day close we thought we would be homeless. I got on the Lennar site and found a home that was move in ready and met our needs I clicked buy now. I received a call shortly there after that the home was sold but there was another one on the same street, that fit our needs even better. The sales agent Ashley guided us through the contract and worked with us by phone and email. We closed in under 30 days, everything was easy and well communicated. Although quick it was a very smooth transition to our new home.

I contacted My Lennar and put in the paperwork to have the problem corrected. After a virtual visit, they stated they would contact the contractor.The contractor said it would be about three weeks before we could have someone look at the problem. I said this could be expensive on my electric bill. A man came out and found the thermostat was wired incorrectly. He said the heat was trying to run with the a/c. This resulted in a 720.00 dollar electric bill for the month.

The purchasing of the home went relatively smooth. The home itself is what we expected as far as quality goes. We were a little disappointed that they were not flexible at all on anything we wanted to change no matter how minor it was. We were very happy dealing with Devon during Construction, but the warranty has been very nonresponsive and get no call backs. Who knows when things will get fixed.

We found a great home on the best lot. We like the home and the quality of the build. We also used Lennar Mortgage and Lennar Title and did not find them to be a cohesive team. There was more confusion between the different Lennar companies than there should have been. We found that each person involved either was great or terrible. We know Lennar is a large company but each individual you work with represent the company as a whole. Overall we had a good experience with the builder and are happy with our new home.

Promises made and not delivered. Been in home for almost 7 weeks and lawn is still not in. It appears that Lennar is focusing on the unsold homes to make them look pretty for sale. If it's already sold, they take their sweet time.

1st and second walkthrough before closing consisted of the customer/buyer performing quality control of drywall texture and paint. Both were a complete waste of time. Lennar should be able to do their own paint QC long before closing. Painters have no idea what an edger is when painting near a ceiling. Painters and stucco workers have no concept of using a drop cloth to protect floor or pavers bellow. Drywall and paint all over wall switches. Carpet glue and grout all over ceramic tile. Drywall plaster and sanded dust all over window blinds. Sod delivered to lot and sat on pallets for over a week to dry in the sun, then laid down as dead grass, later to be replaced with more dry dead sod. ... More

The only responsive person is sales and post closing department. Cannot say much about the rest, not responsive to my concern. It took 4 tries to get mortgage closing documents. we moved in 5/30/23, still did not get deed of our property as of today 7/17/23!

I expected better quality inside and outside. Also the cleaning...they left something in the carpet, some on the cabinets... I found piece of iron under grass... very dangerous if you are barefoot.

Everyone from Lennar was very nice. All the way from the mortgage to Move-in day. I just have an issues with the sub-contractors.

The process was very long and tedious. If it were not for Christina Z and Jonathon C, guiding me through the process I may have not gone through with the purchase. If you are looking for a Lennar home, you would be extremely lucky to have Christina Z, she is outstanding.

sales agent and customer service are great! Quality of workmanship is poor. Found too many issues during walk through and most are not fixed before closing. Now a few months after closing and many issues are still not addressed.

This is a builder that does not pay attention to detail.

Went there 3 times before I found a sales representative willing to make the purchase happen.

I would suggest you do not go to settlement unless all items are pending are complete. We had a heard time geting very minor things completed when we were told they will be complete on closing day! It will be nice to install bathroom door and leave space where mats can fit in. All doors are made so close to floor , you cannot use bathroom mats which is a safety hazard!

We are glad we purchased this home. The overall quality for the price point of the home was what we expected. We would have liked to be able to pick some finishes and made minor adjustments but were denied. We wanted an outlet in the floor of the living area and told no as an example. On final closing the home had not been cleaned and a long list of final touch up things were not done. Even after closing and being assured a cleaning crew was on the way, it still wasn't cleaned. The plumbing backed up on day two and after paying for the sewer company to tear up our newly sodded yard they found a brick in pipe and no clean out valve between the house and the street. Lastly, they didn't put any thing that was ready to connected electronically. This included the thermostat, the garage door opener, the front door lock, etc. I had to replace or add all these things so I could control my home from my phone. ... More