Lennar Reviews

As realtors and having brought 10 new clients to the community prior to our own purchase, my wife and I expected to have an advantage going into the new construction process with Lennar. No such luck. Having been assigned the worst construction manager we've met - a 25-year old who was brand new to the community, new to his trade crews and new to us - the experience was more challenging, more confrontational and upsetting than we could have ever imagined. We came to know Parker as Mr. No because his knee jerk reaction to every request for improvement was "no", or "It's not Lennar standard", leaving us disillusioned and unhappy. He had in no way mastered the craft nor did he take a proactive approach to the quality of his crews' work. Biggest issues - watered down paint applied single coat, trim, roof and siding. If not for the strong support from Lennar customer care before and especially after closing, our ratings would be lower. But I guess from the get-go there were some warning signs that Lennar wasn't too concerned with catering to every customer's needs, as we saw Sales reduce the prices of neighboring homes several times after after we went under contract. Lennar got them sold, but undercut our sense of value as well. ... More

The landscaping was not well done even after repeated requests. Also the drain leaked just 5 days after we moved in due to the negligence during construction.

Ryan sent us the right email at the right time. He processed our transaction seamlessly. We are happy with our new home…thanks, Lennar!

A handful of items were not complete at the time builder delivered the home, including the lanai being uninstalled. We brought up the issue a week before closing and nothing was done to address our concern. We were asked to close despite the home being incomplete at the time of delivery.

Sales and purchase were easy. Many of the Lennar systems don’t talk to each other so that was somewhat frustrating. After inspection and move in we found quite a few issues. Nothing that I feel confident that the warranty department would take seriously (house not sealed at roof - mice coming in). Been a Lennar home owner before, and Project Management and Quality Control is seriously lacking.

You can`t see your head in front of you at night and the houses don`t come with outside garage lights. The sprinkler system isn`t set to spray the grass in places. The yard itself isn`t level and lumpy all over. Brand new community with renters already. Mail box issues from day one. I`m not a fan at this point.

The experience was very easy and quick. The team was a great help with everything. all the way until closing. It was one of the best experiences I ever had.

There were some minor issues however they jumped on the issue and tried to resolve the issue and if it was not resolved they would come back consistently till it was resolved. The workmanship of the entire house was done very well and all the issues found with the blue tapes were all addressed. I would recommend these builders since they did an excellent job.

This is my second home with Lennar in the past 4 years. Closed in April, still have not been able to move into my home. Expenses have multiplied however no home. No one takes responsibility and no one held accountable. They force you to close on a home that is not completed with the high quality Lennar sells people on. Completely dissatisfied.

We purchased a new build Lennar home. Blue tape session went smoothly and all issues were addressed. Had an independent inspection check the home. A couple of issues were found and Lennar fixed them. Final walk through went well as well as the closing. Since moving in, any issue that we have submitted for repair has been taken care of in a satisfactory and timely manner.

The sales team at the office were very nice and great to work with!

Small issue quickly resolved

Overall experience with the purchase was not that bad actually was pretty good. There was lotta issues with equipment, including air-conditioning, washer, dryer, finishes and not working lights. It took a long time to get everything fixed although the air condition was pretty fast through Bayonet Plumbing, our air condition actually broke three times in one week. We had to get a new washer and because Lennar gives pretty basic appliances. We just had to upgrade to a front loader, which I think should be no-brainer to be included in the purchase as top loaders is just the stuff from the past. The plastic finishes on our appliances is very hideous. There is very little cost difference between stainless steel appliances and whichever garbage looking plastic that we got I also talk to fuel homeowners and the first thing they did is change their appliances because everyone thinks they’re just hideous. No one wants to have plastic looking appliances in their beautiful kitchen. The best experience we had was getting a mortgage with David. The process was just unbelievable and he was so fast and David was just on top of everything. He was just the best of the best. We can’t get rid of the smell of the paint from the house. ... More

Let me start with, we love our home and the neighborhood. Our buying experience was mediocre at best from the time they started building our house. Lennar was not and still is not as customer oriented as I would have expected. We felt we had to "fight" for everything we asked for. Prior to the house even getting started, we wanted to purchase the paint ourselves and have it painted, they refused. We did not want carpet, they finally accepted. On our pre-walk through, we identified so many defects in the house. The entire island had to be taken out and redone, the floors had to be fixed, the painting was awful, in fact when my painter came in after the closing, he touched up paint that he said was done "as if a child had painted". His words. There was paint on the floors and just splashed a round. We had been told blinds would be hung and they weren't on closing day. This almost caused us to walk out on the closing. I would have expected the craftsmanship to be far better than what we saw. I have now been in the house for 60 days and have talked with other new buyers and unfortunately, they have the same complaints. In fact, the unfortunate person who is the supervisor, doesn't even like to drive in the neighborhood. As I said, we love our home but due to everything we have experienced and what we are hearing from other buyers, we are going through our home with a fine tooth comb to ensure everything is good. ... More

So far I have had no issues.

My daughter and son in law chose this home for me as an investment property, The preliminary and final walk throughs were done via video meeting and conducted by a very professional man who anticipated and satisfied all my questions. Very please with the new property.

Few items that were not working when I moved: 1) Water heater: I lived without hot water for 10 days. Water heater has been replaced. 2) Air conditioning: One of the A/C was not working. Tech came in and replaced the parts and good now. 3) Cracked basement: Even though new construction, basement has a 7 feet cracked before I moved. 4) Water leaking: When they started sprinkle, water leaked from pipe and still leaking. means Lennar used very cheap material. 5) Siding wood already started peeling and curved. 6) Already started peeling the paint several areas. 7) 3 areas windows glass are going to replace b/c of poor quality and not meet basic requirements. My final conclusion: Used cheaper material, so don't recommend buying Lennar house to my family and friends. ... More

price of home good Workmanship needs help-someone needs to check up on work qualityThay installed cook top with no outlet to plug into.and more issues

Highly recommend having a home inspector. After moving in there are little issues left and right that I don't feel like I should be finding in a new build. Sod that is not placed properly, floor buckling, uneven walls, uneven floors etc. After paying 400k + for a house I should not feel like i've been cheated in a way. Not sure if I recommend Lennar.

the financial piece was very easy and straightforward. the 3 hour walk through the week before closing is extremely helpful and was a good opportunity to address those little lingering issues like fixtures not matching or small imperfections in paint/trim. it was also very informative by showing all the features of the home and how they work or how to reset them for yourself. Overall I'm very happy with my home and the experience with Lennar

I FEEL THE WORKMENSHIP WAS POOR , APPLIANCES BUILDER MODELS NO WARRANTY , AND THIS SMART HOUSE IS TERRIABLE ,I SERIOUSLY WOULD NOT HAVE PURCHSED THE HOME IF I HAD NONE IT,

The positive was the on-site construction manager (Will) who was communicative and responsive. The Lennar mortgage process (Robert) was straightforward and managed the process well. Be aware that the advertised “Everything’s Included” is not accurate. Not included: basic blinds, refrigerator, washer/dryer, unfinished garage, mirror in powder room, and no irrigation system or plan for the lawn. Our community also has an unfinished wall that is grotesque and an eyesore evident to the entire town. Internet cables located in the walls are a bust and shoddily placed. Ours didn’t work and a cable now dangles on the outside of the house and runs up to the attic. So far, the warranty representative (John) has been attentive, but the cable wiring outcome remains. Some features of the home are designed well: iron ballisters on staircase and nice vinyl plank floors; and some are poor such as the double door in the master bathroom which will need a general contractor to reconstruct. The sales department is uncommunicative and unable to answer basic questions about the home. Our sales representative lacked any knowledge of the physical features and could not tell us anything about the community or the home. After a certain point and leading up to and through closing, we never heard from her again. ... More

To say we are disappointed is an understatement. The craftsmanship and quality of work are subpar to say the least. External doors installed incorrectly, closet doors damaged or not even installed, bed and bath doors hung wrong. The drywall and paint were just slapped up with no attention to detail. Windows installed, but don't actually lock. The QC team marked things to be fixed, but they never were, nor was the house/floors cleaned prior to us closing. If we could give them 0 out of 5, we would.

Great quality and customer service. Lenar home is comfortable and real good for value I paid.

Purchasing the house was straight forward. Fortunately my team is very experienced with financing properties across the US as Lennar’s representative was not. My team made it much easier. That said the follow up gentleman who manages the repairs and questions (et cetera) is PHENOMENAL! I reeealy want to say his name as he needs a promotion.