Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21704 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Kcj
- KeJing C.
- Verified HomeBuyer
- June 13, 2023
- Medina, MN
I am very enjoy my new house, everything is good, thank you lennar team
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Evadney
- Evadney K.
- Verified HomeBuyer
- June 13, 2023
- Leesburg, FL
My LENNAR representative was very helpful and pleasant throughout the process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Our purchasing Experience of our Lennar Home!
- Klaus E.
- Verified HomeBuyer
- June 13, 2023
- Minden, NV
We were impressed with the professional and friendly way of taking us through the different homes available and the cost of them. We made a quick decision and bought. Along the way Angela helped us and kept us updated on the status. We are living in our home now and all the different people involved up to the closing and beyond have been equally professional and helpful. We are impressed and thus far completely satisfied.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
So far, so good!
- Kebra K.
- Verified HomeBuyer
- June 13, 2023
- Katy, TX
Overall we are happy with the purchase of our Lennar Home. I’ve noticed there are minor things that are somewhat of an annoyance when it comes to the quality of work performed- not square walls, minor imperfections throughout the home. Watching the houses go up around us in the neighborhood it makes sense because it’s happening so quickly. However, all issues are very minor and we are truly happy with our purchase. No regrets here and would recommend Lennar to friends and family!
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
It was not a positive experience.
- Anonymous
- Verified HomeBuyer
- June 13, 2023
- Henderson, NV
There was a lack of communication between the company, buyer and agent. Often times requests needed to be sent several times. Two areas we marked in our initial and final walk throughs are still not corrected.
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 1
terrible services as a communications
- Brigette B.
- Verified HomeBuyer
- June 13, 2023
- Henderson, NV
alot miss communications with everyone , terrible regret buying at this locations
Lennar responded:
Good morning Brigette, We are sorry to hear you regret buying at this location. If you would like us to review any outstanding items, please send a message to us at LennarCares@lennar.com. Thank you.
Total Score 1
Quality 2
Trustworthiness 2
Responsiveness 2
Bad to respond to emergencies
- Segunda N.
- Verified HomeBuyer
- June 13, 2023
- Zephyrhills, FL
Is the worse experience I had, water was coming inside the house when raining through the windows I reported to everyone and my husband had to fixed almost a month and nobody has follow up this issue. The house was with the tapes pending things to be fixed and dirty at the time of the walking through before closing. I am still waiting….BAD.
Lennar responded:
We are sorry to hear about your experience. If you would like us to review any outstanding items, please send a message to us at LennarCares@lennar.com with the details of your concerns, so we can review and follow up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Good valve for the price point.
- Nem C.
- Verified HomeBuyer
- June 13, 2023
- Elizabeth, CO
Overall, the house is very nice! Only gripe is with their in-house lending, took two loan officers to review my loan and their underwriting is very strict, if you have a second home. Other than that, so far so good. Minor warranty issues after closing, but they are handling it, maybe a little slow though.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 3
No smart home
- Narinder G.
- Verified HomeBuyer
- June 13, 2023
- Clovis, CA
I was told that i am getting a smart home from the beginning till the completion of the deal. However in the end, i found out that my house was not a smart home and lacked many smart item. When I complained, few items were added but few still left out.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 3
Lennar homes, great. Lennar mortgage, awful.
- Coty L.
- Verified HomeBuyer
- June 13, 2023
- Commerce City, CO
Was very unhappy with lack of communication from Lennar Mortgage. Would take days/week to get a response. Now that my loan has been sold to another management company. I have the mortgage reporting twice on my credit report.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 3
Poor closing experience
- Saskia R.
- Verified HomeBuyer
- June 13, 2023
- Summerville, SC
My husband and I had been sharing our concerns to the building team and even the Lennar Realtor . Closing date several items were still not complete and the house was not even power washed. the upstairs porch was dirty. Until now they kept saying they are coming to address this issues and had not been here yet. We closed in April
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Lennar Mortgage was a hassle
- Anonymous
- Verified HomeBuyer
- June 13, 2023
- Forney, TX
The whole financial department of Lennar was absolutely horrible, very unorganized, changing fees last minute and adding in costs at closing to where I was almost not able to close.
Total Score 3
Quality 5
Trustworthiness 5
Responsiveness 3
Very positive building experience!
- Peggy D.
- Verified HomeBuyer
- June 13, 2023
- Lakeville, MN
We are pleased with the quality of our new home. The process was smooth and ahead of schedule. We were kept informed of progress throughout the build. The construction manager, Eric, is superb! Very detail-oriented and responsive. All the build teams did high quality work. Definitely recommend!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Experience
- Michael P.
- Verified HomeBuyer
- June 13, 2023
- Leesburg, FL
Every step of the process we were informed. No guess work involved. Lennar always communicated and was very responsive to our concerns.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great experience!
- COELHO L.
- Verified HomeBuyer
- June 13, 2023
- Davenport, FL
My family and I are very much pleased with the experience with Lennar.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Mr
- Okwi A.
- Verified HomeBuyer
- June 13, 2023
- Fort Worth, TX
I remain satisfied and grateful for the new home feel, warmth and joy. Community is nice and feels safe. What more can I ask for for the price? Thank you.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Bill
- William B.
- Verified HomeBuyer
- June 13, 2023
- Johns Island, SC
The first home we were purchasing there was a mistake on the paperwork and they wouldn’t do anything about it. So we lost the house and they were nice enough to transfer our money to the new home but they failed to tell us that the property was not level and only that it was a little larger and that they would not do anything about it. Then when we had the first walk through we told them about some items and they told us they would have them fixed by the time the final inspection was complete but they lied about it and told us they had them fixed and or replaced but they lied to us again. ...
Total Score 4
Quality 3
Trustworthiness 1
Responsiveness 2
Excellent buying experience
- Prabhat S.
- Verified HomeBuyer
- June 13, 2023
- Princeton, TX
Delays were with justifiable reasons and sales manager kept us posted with video clips showing progress that as exciting
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Not a pleasant experience!
- Charlotte H.
- Verified HomeBuyer
- June 13, 2023
- Punta Gorda, FL
Aside from Arthur R., our salesperson, who was wonderful to work with, the rest of the process of acquiring our veranda was not a pleasant experience. Shotty workmanship, rushing to get us closed when the condo was far from being ready, lack of communication, no followup with items needing attention, and more than anything, the mortgage process was so frustrating! even getting the closing paperwork by mail was a problem. Having been in real estate, buying and selling new homes as well as resale properties for more than 35 years, and helping folks with their mortgages, we must say that this ...
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 2
Fixed issues but too many issues for a brand new home
- Anonymous
- Verified HomeBuyer
- June 13, 2023
- Myrtle Beach, SC
I love my new home. The sales agent was very responsive to calls and helpful when an issue came up. However the building site managers during our build were not responsive,did not stay in contact as promised,did not address issues that were brought up and promised to be fixed.This was an issue since we were buying from out of state.Finally LeRoy Pratt stepped in and immediately addressed all of our concerns. Thank God. Now we close. 1st week in our house the air conditioner breaks, the 1 st week the toilet doesn’t work, few weeks later the sprinklers are leaking all over. Most issues were ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Have been dealing with issues since i purchased house from lennar
- Himanshu K.
- Verified HomeBuyer
- June 13, 2023
- Durham, NC
I have been dealing with issues in house build since i purchased the house. Water has been sitting in water meter for weeks, no solution has been provided under warranty only workaround has been given. Finding missing electrical outlets. Bad grading done, improper landscaping. cheap quality porch door. Finding cracks in dry wall close to electrical outlet which tried to hide by paint.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
Very good experience with Zach and team
- David B.
- Verified HomeBuyer
- June 13, 2023
- Elgin, IL
Zach and Kris have been wonderful to work with in our first new build home. Any issues are quickly resolved.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My home had 2 cracked tubs that they patched instead of replacing. My sod died within a month after purchase. The warranty guy told me too bad it is not covered under warranty
- Glenn B.
- Verified HomeBuyer
- June 13, 2023
- Cantonment, FL
Once you close they pretty much ignore you. My sod died within a month and they told me it was my fault for not watering it. They did not cover sod.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
This is NOT quality work.
- Brianna N.
- Verified HomeBuyer
- June 13, 2023
- Bastrop, TX
I just bought my first home in 2023 and after a lot of work combing through the market, I finally came across homes quickly selling in an ideal area! I had heard good reviews for Lennar and decided to give it a chance. Immediately in the walk thru I noticed quite a few things that needed to be fixed. I noticed a few cabinets needed to be replaced, one was loose, the doors all had some damage to the paint from being closed while wet, the carpet was stained with muddy boot prints, and there were marks on the flooring. I was told these things had been completed but was never offered an ...
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 1
Information about what comes with house.
- Charles M.
- Verified HomeBuyer
- June 13, 2023
- Myrtle Beach, SC
There was misinformation given to me,house and property.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
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