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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 20643 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

20643 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

Overselling but they earned the trust and respect

  • Barbara J.
  • Verified HomeBuyer
  • March 04, 2020
  • Venice, FL

This is my first home purchase ever, so consider me a novice in home buying despite my research done ahead of time. They do earn your trust but in the beginning, it is so full of selling you this and that, false promises, etc. For example, my salesperson promised me a sound proof door considering that was a deal breaker to buy one of the last remaining houses in the community. 6 months later, still no door and learned that this should not have been made. I hate having to out work orders in only because I know the house is settling and it may require to have the contractors come out more ...

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Lennar - There are a lot of chips in our tiles and our home is not square

  • Jamison N.
  • Verified HomeBuyer
  • March 04, 2020
  • Fresno, CA

There are a lot of chips in our tiles and our home is not square in most places. However, Gabriel and his team have been incredible in responding to our issues. Also, we purchased our solar (instead of taking the PPA). The solar company you use is awful, and I would recommend not buying from your company because the issues we have had. It is estimated that we lost a months mortgage payment to their lack of diligence, and inept ability to communicate where their customers. I honestly have told people to go to other builders due to your choice of solar company. Other than that, I love our home.

Total Score 4


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

Quality end result with some poor attention to detail

  • JAMES T.
  • Verified HomeBuyer
  • March 04, 2020
  • Saint Johns, FL

The house we bought overall is excellent and, especially with the lot size, is a great price. There were definitely some issues that required us to call out techs multiple times after we moved in.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Great Service

  • Timothy H.
  • Verified HomeBuyer
  • March 04, 2020
  • Thornton, CO

All of the people involved from Lennar were easy to work with.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Lennar - Good experience.

  • Erik M.
  • Verified HomeBuyer
  • March 04, 2020
  • Lakeville, MN

Good experience.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Lennar - Lennar has been great to respond to our limited issues.

  • Brandon G.
  • Verified HomeBuyer
  • March 04, 2020
  • Arvada, CO

Lennar has been great to respond to our limited issues. Wish the quality of paint and finish was higher.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Lennar - Good homes

  • Wilfredo M.
  • Verified HomeBuyer
  • March 04, 2020
  • Riverview, FL

Good homes

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

So much more!

  • Tom C.
  • Verified HomeBuyer
  • March 02, 2020
  • Upland, CA

I love our Lennar home! You get so much more for your dollar because they include so many extras. The technology included is state of the art.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

The model exceeded my expectations

  • Anonymous
  • Verified HomeBuyer
  • February 29, 2020
  • Homestead, FL

Rare to find a 3/3 model with a bedroom and full bathroom downstairs. The built was a few months as I bought during pre-construction.The house was completed right on time.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Very Good Experience

  • Denis F.
  • Verified HomeBuyer
  • February 28, 2020
  • Goose Creek, SC

Very pleased overall. The selection and construction process were smooth. The communication with the sales consultant and construction manager was excellent. We were even able to meet with them additionally beyond the scheduled times. Any concerns and questions were answered promptly. The only items that required any follow up were minor issues related to the subcontractors not ensuring their details were completed before moving to the next job site. This required multiple service requests to correct the issues.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Lennar - Great builder.

  • Ibrahim M.
  • Verified HomeBuyer
  • February 27, 2020
  • Murfreesboro, TN

Great builder. Sales representative is amazing.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Lennar - Overall we were happy but I wouldn’t say everything was perfect.

  • Erin K.
  • Verified HomeBuyer
  • February 26, 2020
  • Elk Grove, CA

Overall we were happy but I wouldn’t say everything was perfect.

Lennar responded:
Hi Erin, thank you for sharing your feedback with us. Please email us at corporatecustomercare@lennar.com with any concerns, so we can research and follow-up for you. – Lennar Customer Care

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

New house

  • Sue C.
  • Verified HomeBuyer
  • February 26, 2020
  • Rosenberg, TX

Very modern house with all the bells and whistles!

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Good experience

  • Bill W.
  • Verified HomeBuyer
  • February 26, 2020
  • Roseville, CA

Very simple process. Answers and time line straight forward

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Too much time to fix issues.

  • Conrado M.
  • Verified HomeBuyer
  • February 26, 2020
  • Naples, FL

Charging too much for any add days.

Lennar responded:
Hi Conrado, thank you for your comments. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

So far so good

  • Anonymous
  • Verified HomeBuyer
  • February 26, 2020
  • Loxahatchee, FL

Overall a fairly painless process. Could have been better communicating closing dates / times and last minute changes. Sales rep was somewhat out of the loop and did not keep me well informed. Post close typical builder issues that have been addressed with the warranty.

Lennar responded:
Thank you for sharing your feedback with us. We are sorry about the communication issues you had with the sales team. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Lennar - Apart from minor issues everything else is good

  • Niranjan J.
  • Verified HomeBuyer
  • February 26, 2020
  • Lakeville, MN

Apart from minor issues everything else is good

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Review

  • Dennis S.
  • Verified HomeBuyer
  • February 26, 2020
  • Cave Creek, AZ

Good quality and great customer service

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Lennar Builders Sparks

  • Donna T.
  • Verified HomeBuyer
  • February 26, 2020
  • Elk Grove, CA

We bought a Model from Lennar. Everything in the Model were purchased in the home buying. Only wished more time was given during the walk thru (2 hours) to discuss items in the Model requiring fix or touch-up. The only statement we were given was we bought the Model in an "AS IS CONDITION". We were sadden that Lennar sells a new home in an As Is Condition. Inasmuch, we were still excited to live in a Smart Home. Wished the builder would have provided additional Smart Devices instead of receiving just the minimum to get the home started.

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

Overall solid

  • Shawn B.
  • Verified HomeBuyer
  • February 26, 2020
  • Bargersville, IN

The value of Lennar is great. We have had a few issues which have been resolved quickly. The sales team is great. Viet was very helpful and kept us updated throughout the process of our build w pics.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Lennar - I guess you get what you pay for.

  • Lominy P.
  • Verified HomeBuyer
  • February 26, 2020
  • Wimauma, FL

I guess you get what you pay for.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Pleased

  • Susan M.
  • Verified HomeBuyer
  • February 26, 2020
  • Buckeye, AZ

Lennar is the home for anyone who is happy with the exact model presented. During the purchasing process some inquiries or requests were received with a 'No' Sorry. Lennar also put a limit on a reward card presented at the time we closed on the purchased, when ready to use Lennar had pulled the funds back, so missed out. Be careful of any promotions or giveaways. The Construction Manager has been wonderful and quick to respond on some mirror issues.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great value for the price paid!

  • Luis M.
  • Verified HomeBuyer
  • February 26, 2020
  • Alva, FL

My home included a lot of stuff that in other communities are expensive upgrades. Very happy with my new home.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Lennar - We love our Lennar home!

  • Tiffany C.
  • Verified HomeBuyer
  • February 26, 2020
  • Camas, WA

We love our Lennar home!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Lennar - Would change a few things, however, overall pretty good.

  • Andrew T.
  • Verified HomeBuyer
  • February 26, 2020
  • Litchfield Park, AZ

Would change a few things, however, overall pretty good.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

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