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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 19381 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

19381 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

Dissatisfy with the workmanships.

  • Chih C.
  • Verified HomeBuyer
  • January 12, 2023
  • Tega Cay, SC

Have some exception items after closing on 11/23/22. As of today 1/12/23, still not completed. Even scheduled for work, yet never show up on time and causing us to wait at home.

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 3

John and Josh

  • Norma S.
  • Verified HomeBuyer
  • January 12, 2023
  • Zephyrhills, FL

We moved into our house and several things still needed fixing! From painting, fixing a door that wouldn’t close to cabinets that have major cracks in them, under bathroom cabinets that have not been sealed or painted, caulking around one of the toilets to the master shower drain being plugged with debris and wouldn’t drain at all. That took 3 times coming 1 to see what was wrong, the other two times to “snake the drain” before it finally worked. In a nutshell it looked they they just threw it together at the end! We’ve contacted the contractor and site manager numerous times. Some ...

Total Score 4


Quality 2

Trustworthiness 4

Value 4

Responsiveness 3

Investigatebefore deciding on the home.

  • Paul B.
  • Verified HomeBuyer
  • January 11, 2023
  • Junction City, OR

I recommend that the buyer actually visit the model they are considering. We didn't and were a little surprised about the size of the storage.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Sales great, builder is questionable

  • Anonymous
  • Verified HomeBuyer
  • January 11, 2023
  • Sandy, OR

You do get a lot with the new home. Fence, grass, bark, trees and shrubs. Good luck with getting timely responses and fixes to warranty issues. They could greatly improve in this area.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Ed

  • Edward C.
  • Verified HomeBuyer
  • January 11, 2023
  • Fort Myers, FL

Overall quality good. More punch list items than expected, most minor, however one is considerable, will require cutting up master shower tile floor to pitch draining correctly, pitch off more than an inch from one end to the other. In 2013. I also had a new home built by Lennar, quality and responsiveness was better. That experience in 2013 was what lead me to stay with Lennar. The current sale rep, Moe Lee is excellent and very responsive. The mortgage team was fantastic. The only area of concern was with the overall quality of the contractor workmanship. I am currently going through the ...

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

Expectations in some cases where to high

  • Carlos F.
  • Verified HomeBuyer
  • January 04, 2023
  • Daytona Beach, FL

Once the house was turned over to us, it was hard to get warranties done

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 1

Overall excellent experience. Could improve in Lennar Mortgage.

  • Deepak K.
  • Verified HomeBuyer
  • January 04, 2023
  • Monroe Township, NJ

Great job overall. Response could have been better by Lennar Mortgage. Would like to disc this further. Deepak

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Ross L

  • Ross L.
  • Verified HomeBuyer
  • January 04, 2023
  • Fuquay Varina, NC

My biggest issue is the fact that for over 400k the landscaping company fails to put landscaping material down before putting mulch down. I know the HOA wants all residents to pull weeds and maintain the flower beds. If landscape material is put down it helps weeds NOT TO GROW.

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 3

Still Working through issues.

  • Ralph G.
  • Verified HomeBuyer
  • January 04, 2023
  • Westfield, IN

Sales process was great, then color choices, tile, brick etc. became an issue. Forced to revert to other choices. Still trying to get little quality issues resolved in the warranty process. Slow to respond, some final inspection items still need to be corrected 2 months after closing. Not being negative, I just expect quicker, better service.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

The Park

  • Ryan S.
  • Verified HomeBuyer
  • January 02, 2023
  • Chanhassen, MN

Lennar team has been overall great to work with, especially the site Super Dan. The build quality of the house is good, but the fit and finish was lacking. Most issues I have with the house are cosmetic and involve pair and trim.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

My Lennar Home

  • Sabrina W.
  • Verified HomeBuyer
  • December 27, 2022
  • White Plains, MD

My experience with overall good, There was an issue at signing causing me to not go to closing on my closing day, which could have been rectified in a timely manner and it was not. The construction of the home was ok, there were issues that were quickly address and the team is friendly and on time.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 5

Decent experience

  • Matthew H.
  • Verified HomeBuyer
  • December 27, 2022
  • Graham, WA

Overall process was great with our lender and the overall walkthroughs and check ins.. they were very knowledgeable. My only gripe is that some of the issues we’ve found in the home that a worker cut corners and wasn’t found during inspection because they have a really great inspection process. We have a light in our pantry that turns on during the day when you don’t need it.. and doesn’t turn on at night when you do. We have a small wall that is not straight and and not level leading into the entrance to mother in law suite. Overall I feel the price we paid we should have gotten better ...

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Thanks to Mervyn, Jennifer, Jeff a n my agents.

  • Laverne M.
  • Verified HomeBuyer
  • December 27, 2022
  • Fayetteville, GA

My overall experience was good. The loan officers worked very well with me. The sellers were ok. There were issues that had to be escalated. The end result was great. Kudos to the builders and management team for caring.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Back Yard Mud Pit

  • Ezell M.
  • Verified HomeBuyer
  • December 27, 2022
  • Crandall, TX

We called out that there was water accumulation in the back yard that was not dissipating prior to purchase. It was listed as an exception to close. The water did dissipate some but not completely. This is a huge inconvenience as we have dogs and every time they go outside, when they return, the dogs muddy up the floor. During closing and after closing the Lennar Rep did make contact. We turned off the water sprinklers a week after we purchased house and the mud/water has remained, to this day. I will be contacting the rep after the holidays to see about getting this remediated. In ...

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Social Worker

  • Roosevelt C.
  • Verified HomeBuyer
  • December 27, 2022
  • North Las Vegas, NV

The buying experience was easy

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 4

No final walk-through

  • Geri J.
  • Verified HomeBuyer
  • December 22, 2022
  • Ave Maria, FL

We closed on our home in November at the National in Ave Maria. Our final walk-through was scheduled with Stephen virtually as we are from out of Country and couldn't be in town on the closing date. We lost connection part way through the call so had decided via a phone conversation that we would do the walk-through in person after the closing when we were going to be in town. Almost 2 months later and still no walk-thru. We left multiple messages for Stephen that were left unanswered. We were told by our sales representative that he was coming by on a specific date and he was a no-show. ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 1

The construction is not so great

  • Naga B.
  • Verified HomeBuyer
  • December 20, 2022
  • Durham, NC

The materials used in home are cheap and the construction is not so good. This is the townhome. We always hear neighbor tv sounds and also when they walk in their home, we will hear bang bang noise.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

excellent support during construction once I closed there is no support or dates when the open issues are going to be resolved I am not sure to whom to talk to which makes me really disappointed.

  • Mihai K.
  • Verified HomeBuyer
  • December 20, 2022
  • Naples, FL

excellent support during construction and regular updates once closed no support. Sorry but that's how I feel.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 1

Plumbing and electrical problems in the first month

  • Tricia H.
  • Verified HomeBuyer
  • December 13, 2022
  • Fontana, CA

It took days to get a virtual meeting just to explain the problem and then weeks before anyone responded to fix the garbage disposal. The furnace didn't work and it took over a week to get anyone here to fix it. It was in the 30s at night and we were freezing. Don't like the delay for the virtual response. Better for Lennar, not me. Other small problems also took a very long time to get attention.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Good to first time home buyers.

  • Garrett K.
  • Verified HomeBuyer
  • December 08, 2022
  • San Antonio, TX

Bought my first home with Lennar. Every think went very smoothly and I would highly recommend getting your own inspection done on the home. There were a lot of problems with the roof. The house was everything we asked for and it cost me almost no money for closing costs. Only thing is they forgot to do a final inspection. I was notified once I moved in that they will need to enter my home and take pictures to do the final inspection. We were unable to schedule a date due to me being out side the state at the time so no final inspection for me ?!?!. Also mail boxes take a while get put in we ...

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 5

Auburn Estates home in Cicero, In.

  • Anonymous
  • Verified HomeBuyer
  • December 06, 2022
  • Cicero, IN

Location of home and floor plan well liked and met our needs. Quality and workmanship was disappointing and expected better. The people at Lennar were responsive and worked to address a few issues encountered and made things right. We had higher standards than the contractors used for some of the work performed, but do understand supply and resource shortages played a major role into some of the problems. All builders are experiencing this problem. Overall, we like the home and satisfied with resolutions.

Total Score 4


Quality 2

Trustworthiness 4

Value 4

Responsiveness 5

Rich and Jennifer

  • The F.
  • Verified HomeBuyer
  • December 06, 2022
  • Sparks, NV

Jennifer was fantastic. Always there to help us. She advocated on our behalf more than once. We had a terrible experience with the dishwasher. It never worked properly and had to finally 6 weeks later be replaced. I felt Rich did not help as much as he should have. I did not want to blow up before I got the result I needed. Customer Care was not very helpful

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

Meh

  • Tara L.
  • Verified HomeBuyer
  • December 06, 2022
  • Canby, OR

I guess the house is nice. A bit overpriced for the quality of the workmanship. Responsiveness post closing has been very lackluster.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 1

Fit and finish

  • Paul A.
  • Verified HomeBuyer
  • December 03, 2022
  • Myrtle Beach, SC

Love the design of the home. But the fit and finish is not the best . The molding work is not good the finish painting is not the best. Seems rushed. Someone should do better in over seeing the finish work..

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Juan

  • Juan N.
  • Verified HomeBuyer
  • November 29, 2022
  • Brighton, CO

The buying process went very well, everything went very smoothly and everyone was helpful.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

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