Lennar Reviews

They keep giving us the run around ,we haven’t been able to open our garage since we bought the house. They keep telling us thier working on it it’s been two month.

Lennar did such a great job fitting us with the home that best fits our families needs and wants!

Many issues with appliances not working and minor detail flaws

From beginning to the end of my home building process, it was seamless and a wonderful experience. Special thank you to Audi, Adam, Mike, Craig, and Erik for all of their help.

We are mostly satisfied. We have some issues to be addressed. We are terribly disappointed in the poor quality of our deck. This will be noted for Lennar review in our 60 day report.

We are very happy with our last home purchase. Our salesperson Karl, our Customer Service rep Isaiah who is absolutely the best and Missy our home construction contact were very communicative, attentive and resolved problems. The quality of the home is ok, homes sat for a while awaiting inspection due to the heavy building in the area. It's a stick home and you have very little or no options, you get what you get that is on that plot. Great open design and very accomodating for 55 over. They have a tremendous amount of activities and clubs and can't wait for the amenity center to be built. In today's environment the homes are priced competitively and they give you a nice product but we have had better experiences with building up north. Overall, I would recommend Lennar over other builders. Happy buying. ... More

1. Door strike on front door is missing. 2. Baseboard trim gaping from the wall in many places. 3. Incorrect emergency contact number. 4. Stairwell had to be repainted 5 times (orange peel and runs) at our insistence 5. At final walk through windows we’re still grimy. 6. Ant infestation in house. 7. Furnace vent crooked above roofline. 8. Wood exposed around outside of former windows. 9. Concrete poured down valve box to fire hydrant.

We have had multiple major issues that should not have passed through the construction stage. We have multiple counter top issues, the wrong colored glass slider, and the new GE appliances are damaged and installed incorrectly and multiple bathroom vents leak during heavy rains. The warranty service manger is helping deal with the items, but as a construction professional myself it is disappointing that these items were deemed acceptable. When you pay for a new home you want the quality that is expected for what is payed. You will always have finishing issues and small items like drywall, flooring, etc. but the major issues that we have had to deal with should not be the allowed standard during construction. ... More

The quality of the work is good, except there are a few issues that I contacted but never got resolved.

Workmanship is lacking and not much info about smart devices

I felt like the buying process overall was fairly smooth, but I more so had issues with the quality of work and how many things needed to be fixed. For a new home, it was surprising how many initial issues we had. I felt like they rushed some of the work. For example, there were paint marks everywhere on the floors and door handles. Some of the materials felt cheap including our floor and the interior doors. I will give Lennar credit for coming to fix everything, but just surprised at the amount of issues for the amount we paid. Its an amazing neighborhood so can't complain about the area.

Worst experience I ever had buying a home. Most unprofessional, disorganized don't care attitude I have ever encountered. The only thing they are interested in is getting your earnest money, afterwards the worst customer service ever. I will never buy another home from these people. Difficult to get a response from, dealing with people in Arizona, Texas and Florida at the same time was a complete nightmare.

This has been awful. I have submitted a complaint to corporate already regarding the experience. We were lied to. Pressured. Lied to some more. Not given proper communication. Pretty positive we have retaliation from the sales and construction managers. No one has contacted us and we will be contacting the Better Business Bureau because of the lack of care.

I had lot of bad experiences with Lennar in the whole process

Sales and after sales support were very good. Cleanliness of the house was poor when received. Interior Logic Group pricing for upgrades were veeeeeery expensive. Options available for upgrades almost none existent.

My wife and I purchased a Lauderdale style home. The builders were responsive the sellers too. There were the inevitable things in the walk through. Most were addressed but many were not.

First day in the house someone (from the looks of things most likely one of the workers on site) stole all the arc fault breakers out of my panel. First day welsome to your new home. Afte approaching Lenar, I was given the "Sorry Charlie get lost" Not much of a warm welcome is it. I spent $1400 of my own money to replace all breakers and have an electrician come out on an emergency call sfter hours. I think Lenar could have done a little bit more....

Chance encounter turns into a lifetime change. At discount tires, replacing a tire that was flat. Only to to find out it wasn’t flat at all, rim was cracked. Discount already threw away 2 perfectly fine tires. Didn’t want to buy two rims to match, needed to buy all four. A gentleman named Jeff, who was in the lobby, overheard the ordeal and offered to give me 4 new tires and rims from his old car, for free! Sounded too good to be true. But indeed it was. After gifting me the rims and tires, we exchanged pleasantries and found we had alot of life similarities , and he asked if I ever needed help with anything else in life, don’t hesitate to call. Also, if I were trying to get a home, he could help. Gave me his number, met up, found out he worked for Lennar, and two months later, he helped my wife and I purchase our first home. Tears of joy all around. Off a chance encounter! Throughout the entire process, his wife and his team worked diligently to help us, along with Ryan and his team as well. They are so calm and patient, and ensured us every step of the way that this was meant to be, and they would help you with the new chapter of your lives, becoming homeowners! Kristin closed the deal with making us feel like we are apart of the family her warm introduction and tour of our new home. I could not have written a better script for this process, nor assembled a better group of individuals to make my family and I feel part of the Lennar family. ... More

It was fast and easy. The communication between seller, lender and buyers is very efficient and get a response right away.

Thanks for all you have a great team

Hi Team - We purchased a Cerasi Plan and have verified with multiple trials that the garages are not suitable for owners with large mid-sized SUVs, Full size SUVs and Trucks. The root cause of this is the cosmetic divider which creates a two door garage instead of a single one door garage. We have verified the experience with multiple owners of the same plan and all have the same feedback. - Elton

Lennar made the purchase process smooth and hassle free. Great customer service.

First of all we are so happy we found this hidden gem in Hill Country. We drive into the community at the recommendation of a realtor from Johnson Ranch. We met Debby at the models. Debby took us out to look at some homes that were being built. We found one with an amazing view out back. Not only did we get the home for a fair price, they paid all closing costs and paid down the interest rate. Although some of the craft mens ship was a little concern, all issues were resolved prior to move in. We could t be happier here. We love all of our new neighbors and our community here. The amenities are great with the pools, gym, basketball and parks. Thank you for making our home our new slice of Heaven! ... More

We bought our Lennar home recently, we did the blue tape walk through yet most of what we taped off was never taken care of. We were told that the paint on our windows would be gone as well and that we would get the extra screens we were missing which didn’t happen until recently paint still there and the screens don’t fit. We have had some issues with the way our laundry closet was set up by the builders we put in a ticket and the plumber who came out flat out said he wouldn’t take care of it even though it was their company that messed it up. We also had some flooring lift up and two kids came in with gorilla glue and “fixed” the flooring… a few issues have been fixed but for the most part it’s been a joke none the less. I’m thankful for our home and the price we paid just dissatisfied with the way Lennar handles things. ... More

The quality of home is one of the worst new builds I have ever seen. Lvp floors are not level all over the house and feel extremely hollow because they are floating floors. They make noises with every step and are really loud. Drywall is bowed all over the place, baseboards are also bowed all over the place, counter top island is also crooked and not straight, paint job is terrible and sticking and peeling everywhere, paint and drywallis cracking in every window, the paint is not smooth and feels like sandpaper, touch up paint is a completely different color being used in the house when they "fixed" items during closing. Carpet seams showing (which we were lied to saying it was not a seam, however further inspection shows it is a seam), also drywall seams showing, exhaust vents leak when raining, hvac shakes the whole entire house, noises all over the home. Walls are extremely thin with no noise dampening and water can be heard draining throughout the house. Subfloor feels like its not nailed to anything. Worst part is, these are all supposedly "normal" and within standards. I have yet to see a part of the house that looks normal. Quality control seems to be lacking and the responsive to issues is also almost non-existent. The worst part about the home would be the bowed walls and crooked baseboards and the floors as they are extremely un-level, and feels like youre walking on lumps with every step. The warranty system for the home is also one of the worst as alot of fixes are one-time fixes for the year. If you have issues with the home the moment you move in, you will have to deal with the issues until the one year comes up. ... More