Lennar Reviews

Great experience buying and getting settled!

Not very impressed with handoff and everything being done by barcode reader.

Maintenance people takes care of my building problems and appliances. Thank you and have a great day.

The home buying process was pretty smooth. Closing only took about 15 mins which was shocking. They were supposed to leave touch up paint but they didn’t. Other than that, I am pleased

This process was not consistent. The walk throughs that were promised throughout the process did not happen until the end. The communication was usually unresponsive on Lennar’s end from our key contacts and Katie S. was extremely unprofessional. I do want to say Henry, the building coordinator was very professional and easy to work with. Lastly I’ll say I understand there’s a time crunch in building these units but having our basement flood the day after closing was frustrating and unacceptable. The closing process was smooth and quick. Thank you.

Our home buying experience started off on the right track when Breland was still in charge. Shortly after we signed our first contract, Lennar took over and that’s when things hit the fan. Delays started happening, incorrect installations for upgraded materials we paid for, complete lies to try and scare us from fighting back, multiple project managers quitting like it’s a revolving door. Lennar isn’t a company I would ever build with again. We went into this process with an open mind and came out burned time and time again.

My loan and mortgage officer Anna and Deacon were completely unresponsive for days leading up to closing and terrible about returning emails, texts, and phone calls. Very frustrating process. Our salesperson Trent showed us online a home with wood flooring and when we asked for photos of the home he sent us two photos are night showing very little. When we saw the hole with tile flooring and were upset he just said "well it was in the contract."

Customer Care Employees leave a lot to be desired. Say a lot but do not do anything and you have to do the follow up. Just excuses is all they give you and very poor solution’s.

We were informed of our closing date. We were moving here from another state . We arrive a week in advance and on our 2nd day we were informed we needed more information to close. More financial info we tried and tried to obtain it but my husband had just retired and his statement wasn’t goi g to be able to be reviewed for approximately 2-3 weeks . 2 days before closing we were told we probably were not going to be able to even though we were led to believe we already had provided everything needed . Why would any company assign a closing date and drag people down and then say well … we need 1 more thing. We were writing letters making calls doing everything we could and stressed out. Our week was ruined we had planned to buy furniture ect and make it an exciting week but nope . So we almost went home early as they told us we would just get another date . Keep in mind it cost us 1600 to come when we came . Flying , rental car , hotel . Anyways long story short they tell us night before around 4 pm we can go to the closing the next morning . Not very smooth . No one was there to represent us as I was told someone should of been . The person who had been working with us over a year wasn’t there and did t even know we closed as I contacted her. No welcome from anyone . This was out 1st new home purchase. We have learned a lot . If you have an issue with anything sometimes they get right on it but other times you have to keep going back to submit issues . I actually like the house but I was exspecting a little more quality finishes . Who uses flat paint on walls as they can’t be washed very well. Oh well would I do it again ? Possibly but I’d def have my eyes wide open and not be so trusting. ... More

Sub standard materials after 1 year I see everything going to hoa. All new town homes and every building siding is falling off. Right not kidding. Road at end of street is caving in. Take a look at sawgrass and see. We’re still waiting for our refrigerator and dishwasher to be repairs for one month now.

Lennar made the buying experience very easy, we are happy with our new townhouse. The Lennar team was very quick at resolving any issues we had.

This has been a nightmare. I moved my whole life across country only to have non stop repairs, I have to fight for on a daily basis. The quality and workmanship is non existence. Cheap and shotty work. I have spent more money of my own to correct all my issues. I would not recommend this builder. You have to stay on everyone as warranty does not respond. I had to go hirer up and threaten social media just to get some repairs handled. All I do is cry anymore. I made a HUGE mistake buying a Lennar home.

My overall description of the house would be shoddy workmanship. I am regretting the purchase more each day. Getting repairs done is a long term nuisance and dealing with the HOA is a nightmare.

We worked remotely with the builder and a local realtor. The overall selling process was smooth. Our questions were answered in a timely manner. The workmanship and timeliness of addressing post-occupancy issues could be improved. Communication between the builder and the owner could also be better. There is still a bit of confusion as to who is responsible for what after the closing. Is it the builder or HOA?

Nice easy to close worth a good look

Leah was our sales rep and She was absolutely amazing! She always updated us with any new information and always answered any questions we had throughout the purchasing process. One of the negative things was that the closing kept getting delayed, but I understand its something that happens a lot in new construction and it’s something Leah warned us about. I would say that the main thing that I’m disappointed with is just getting items fixed in a timely manner with the builders warranty. Still waiting on several items that I submitted weeks ago. Overall it was a good purchasing experience but I will recommend they have a better system scheduling warranty issues after closing. ... More

Our team here at StJohns Lake was terrific. They were on top of any and all issues during construction though final walk and closing. Since closing we had 1 issue with lighting which was corrected quickly. We could not have asked for a better construction management group. Thank you

Lennar is very professional and build houses withe good quality

Not satisfied with warranty items that has not been fixed. I have no dishwasher due to damage when it was installed. I have no fireplace because pilot will not stay on after 10 minutes. Cabinet of trash can is very hard to open. Suppose to come and fix it three days after moved in but no one as of yet has showed up. Very upset! I did not buy this new house to have problems!!!!!!!

Deal with buyers more on. Personal level rather thru the internet. Did not like that

From closing to getting settled in has not been a good experience. On closing day painters were still touching up the paint. The cleaner was at my home mopping and left the floor so wet it looked like the top of a lake. Response to customer care has taken over a month to get items fixed. The appliances are cheap the workmanship in probably a 7 out of 10. Probably would not purchase another Lennar home.

Many defects found from day 1 with majority are related to flooring, finishing and garage concrete slope issues which are not identified and given an option to blue tape to us at the time of orientation. Customer service has mentioned that some of them are supposed to be identified before closing and are handled as per the warranty terms. I wish the construction quality is better.

The loan process was easy. Everyone was friendly and super helpful. Even after we have moved in our new home everyone still helps!

The homes are not built with very high quality materials and they haven't installed with care, if you miss something in your home orientation, it's probably not covered by warranty and it will be your responsibility. I had issues with carpet and floor installation and they are not covered by warranty and I have to hire some people to fix my brand new house carpet.

Overall well built. Parking one's vehicle backwards is important on steep driveways. The Bristol home plan with the stack-able washer and dryer only closet requires more than an 8 ft dryer duct hose, in order for the installer to be able to get out without disconnecting the tube from over stretch. House is cozy with great acoustics. One of the bath tubs had rust stains. Won't come out. In closing, I do appreciate V taking the time and effort in finding me a home quickly!