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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21159 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21159 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Mrs

  • Nancy P.
  • Verified HomeBuyer
  • February 14, 2023
  • Fayetteville, GA

House was not clean and details with trim not great. I have a crooked window and walls that are not straight over spray paint on all the floors and windows.

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 3

Ok

  • Anonymous
  • Verified HomeBuyer
  • February 14, 2023
  • Baytown, TX

Make sure you double check everything on your final walk through. Builders don’t care about craftsmanship.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 4

Sri

  • Anonymous
  • Verified HomeBuyer
  • February 14, 2023
  • McKinney, TX

Exceptional experience . Very helpful during the process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Waterstone

  • Florence A.
  • Verified HomeBuyer
  • February 14, 2023
  • Aurora, CO

Great experience, great staff and love the house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I am very disappointed

  • Nesib R.
  • Verified HomeBuyer
  • February 14, 2023
  • Lakeland, FL

The worst company to deal with I would never recommend anyone to buy from Lennar Lennar is garbage worst ones

Lennar responded:
Hi Nesib, thank you for your review. We are sorry to hear about your experience. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Sales and Mortgage divisions nightmares

  • Cynthia D.
  • Verified HomeBuyer
  • February 14, 2023
  • Baytown, TX

Our sales agent lied about mortgage rate multiple times and then lied she never stated she had given us such a quote. I, the presence of my real estate agent, had repeated the quote several times back to her prior to shaking hands on the deal. She even had called a supervisor regarding our offer in front of us. She then stated it had been approved. When we had the contract a few hours later we were shocked to find the rate a point higher. When we called the mortgage agent she clarified it was to we 0.76 point higher, but still not the rate of 4.99%. No one could explain the reason for the ...

Lennar responded:
Good morning Cynthia, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 1

Diana

  • John D.
  • Verified HomeBuyer
  • February 14, 2023
  • Las Vegas, NV

From New Home Consultant to loan, title, warranty, everyone has been professional, friendly, and commutative. A great experience. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

the house is very beautiful

  • Anonymous
  • Verified HomeBuyer
  • February 14, 2023
  • Danville, IN

I have not had much issues.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Che

  • Che L.
  • Verified HomeBuyer
  • February 14, 2023
  • Chula Vista, CA

Efficient, professional, fair, and quality! Thanks for making my first home buying experience a smooth and pleasant process!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar experience

  • Virginia H.
  • Verified HomeBuyer
  • February 14, 2023
  • White Plains, MD

I have to admit that the entire experience buying this home was absolutely flawless. Everyone was extremely cooperative and very punctual in assisting with my problems. I would definitely recommend all my family and friends to purchase their home through Lennar.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar Cameron Woods Ocean Isle Beach North Carolina

  • Anonymous
  • Verified HomeBuyer
  • February 14, 2023
  • Ocean Isle Beach, NC

Our experience during the purchase process was excellent. For the most part, the pinch list process went well, however there are a few things lagging. It remains to be seen how quickly they will be resolved

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Outstanding

  • Michael D.
  • Verified HomeBuyer
  • February 14, 2023
  • Las Vegas, NV

Lennar did not miss a beat through every step of our home building experience. They have been quick to respond with every aspect of the buying a home beginning with sales, loan, building and now with the after care. We have been very impressed and highly recommend the Lennar building team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Ian A.
  • Verified HomeBuyer
  • February 14, 2023
  • Bulverde, TX

We got everything done súper faster and with great quality.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Fair acquisition, good area, should include more of basic needed.

  • Anonymous
  • Verified HomeBuyer
  • February 14, 2023
  • Converse, TX

Decente house, need extra if you wanted cozy but overall its a good purchase

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Horrible!

  • Nabor P.
  • Verified HomeBuyer
  • February 14, 2023
  • Wesley Chapel, FL

Worst experience ever, they don’t even deserve one star. Stay away from Lennar DO NOT buy a house from this builder

Lennar responded:
Hi Nabor, thank you for your review, we are sorry to hear you had a bad experience. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

100 year old home

  • Anonymous
  • Verified HomeBuyer
  • February 14, 2023
  • Cedar Lake, IN

Workmanship of the floors, walls, bathroom is bad. Multiple issues left unresolved . Floors creak and squeak like a 100 year old home

Lennar responded:
Hi, thank you for your review, we appreciate your feedback. We are sorry to hear there are multiple issues left unresolved. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Poor Communication and No Accountability

  • LaTonya A.
  • Verified HomeBuyer
  • February 14, 2023
  • White Plains, MD

There us no consistency within the Lennar teams which takes away from the process. The follow-up is poor, the workmanship is sloppy and everyone blames the last person when there are mistakes. During the walkthrough, I pointed out areas of concern that were not addressed when I moved in. The house was spot cleaned, ie. Dirty windows, paint on the floors and windows, paint on the railings and carpet, debris from the sanding left along the trim of the walls, and on the flooring.While the carp we ts were vacuumed and the house smelled fresh, it was not cleaned properly. I made contact ...

Lennar responded:
Good morning LaTonya and thank you for this detailed review. We are sorry for the poor experience you have faced with your new home. If there are still any issues that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Experience

  • Kingston H.
  • Verified HomeBuyer
  • February 14, 2023
  • Woodbury, MN

I’ve had great experiences working with the Lennar team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A Great Experience from Start to Finish

  • Brian R.
  • Verified HomeBuyer
  • February 14, 2023
  • Winchester, CA

Everything from the final stages of the purchase/build experience with Robyn, to Finance with Stephanie to on going maintenance with David- has been absolute perfection. Customer Service is quick to respond to issues and have them addressed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar

  • Jose R.
  • Verified HomeBuyer
  • February 14, 2023
  • Davenport, FL

Everything ok with Lennar thanks !!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Low quality materials and craftsmanship

  • Anonymous
  • Verified HomeBuyer
  • February 14, 2023
  • Wake Forest, NC

Problems every square inch of the house and yard.

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 3

CM and Sales are going to let Lennar down

  • Madhukar T.
  • Verified HomeBuyer
  • February 14, 2023
  • Fuquay Varina, NC

I bought my 1st house in 2018 and that was from Lennar Construction. We liked a lot and that quality of construction and service made us to go again with Lennar for my 2nd house too. From the the beginning till closing, started facing issues both from Sales and Construction Manager (CM) and they were very arrogant in not responding in addressing our concerns/clarifications. CM gave us false promises and made us hurry during final walkthrough and promised in addressing few concerns but never responded later. Not only me, but even my neighbors are also victims in facing the similar issues. And ...

Lennar responded:
Hello Madhukar and thank you for taking the time to write this review. We want to apologize for the frustrations you have experienced with the quality of your new home and the lack of communication with some of our teams. If there is anything outstanding in which we could provide some follow-up, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Very poor experience, don't recommend to anyone !!!

  • Yuliya G.
  • Verified HomeBuyer
  • February 14, 2023
  • Tega Cay, SC

It was my worst experience buiding a home . Quality is extremely poor, standards are very low for the premium price that was paid. Most of the workers don't speak English and try to do a quick very poor job . Would not recommend them to anyone

Lennar responded:
Hi Yuliya, thank you for your feedback. We are sorry to hear about your experience. If there are any outstanding items that we can help you follow up, please send a message to us at corporatecustomercare@lennar.com with the details of your concerns, so we can review.– Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 3

Responsiveness 4

Every thing they are telling warranty

  • Anonymous
  • Verified HomeBuyer
  • February 14, 2023
  • McKinney, TX

Maintance person is not helpfull they say every thing is warranty , construction manager Bill is zero helpfull, they gave my home with lot of patches in walkway they say everything is warranty and my attic door is also not working properly they say no warranty we brought a new brand home but its like second hand home. Please ask some one to call i can explain and show all the issues

Lennar responded:
Hello and thank you for your review, we appreciate your feedback. We want to apologize for the frustrations you have experienced with the quality and customer care for your new. home. Please send us a note at Lennarcares@lennar.com if you would like us to provide some follow up on any outstanding issues. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Glen & Allen

  • Barry R.
  • Verified HomeBuyer
  • February 14, 2023
  • Punta Gorda, FL

All of my neighbors are experiencing the same process - Lennar rushes the process to close on the sale of the home, so they can collect their funds, but then is not there with a team to address the open punchlist items post close. I have about 20 items that need addressed - from no shelves in our pantry to significant issues. The 2 significant items: 1) I have an irrigation issue that consumed 87k gallons of water in 30 days (thats not a typo). My system continued to average 3k gallons of water a day after the first 30 days. My yard was totally saturated, and my grass was dead. No one ...

Lennar responded:
Hello Barry and thank you for writing this review. We want to apologize for the frustrations you have experienced with the quality and communication of your new home. If there is anything outstanding in which we could provide some follow-up, please send us a note at Lennarcares@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

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