Lennar Reviews

The staff were customer friendly, professional, and patient and answered my questions; I have no complaints, I like the floor plan, and the community is ideal for my daughter and grandchildren. I feel safe and secure, which is a plus for the community.

Travis, Shane and Emmanuel were extremely helpful.

Agent was not very good about getting back to my realtor on the purchase of the home. Had to contact her more than once. Even had to go to a supervisor to get updates. Issues with electrical after I moved in. But can say very prompt on coming to fix.

No happy with the way I was treated, I’m still waiting for the grass to be place and no one gives me an idea when it’s going to be installed

Trades just slap it up and hope they get away with poor work. The margin for this publicly traded company must be very good.

As a woman buying a house, I felt the salesmen were more comfortable communicating to the man. Have we not evolved. Women have jobs. They make $$$$. Lennar could work on this area. Be bold. Lead the way to treating all people as humans with $$$$$.

I am a first time homebuyer and would have liked more support from Lennar through the process. There were a few websites for different things and not much guidance as to where we needed to go for each thing. It was just search Lennar and figure it out. I would assume a lot of their customers are first time home buyers too so they should cater to their audience more. The house itself is definitely thrown together with no care from the workers side if anything was neat, level, etc. I have been able to upgrade things after moving in to make it more livable.

Items in the home were removed without my knowledge, and when I questioned it after purchasing, I was told that they were removed. No one follows up after money is transferred .

This is our second home, which was built by Lennar. We continue to have problems that have been outsourced for replacement or repair. The reports and updates we are getting reflect on Lennar as uncaring if we do not sign off on service tickets. Twice now a ticket has been closed without a completed repair. Where is the care in that?

Great modern touch and quality of fixtures throughout

Issues identified during walkthrough are still not all addressed almost two months after closing.

good material but very slopy workmanship. Have to schedule. Repair every week floor tiles were installed by a blind worker need I say more.

The property is great. They got most of the issues before we moved in. Only small things popped up.

Any issues they answer right away

All detail above in title

Buyer beware of what you are getting into with Lennar at Lorraine Lakes. Poor communication from Bobbi the sales agent, a terrible experience with Fernando the "construction manager" and deception from both individuals when it came to the closing issues on our new $700k+ home. It is our dream home in our dream neighborhood. But we never dreamed we would have such a poor experience buying a home this expensive. 6 weeks after closing, we are still awaiting resolution on issues that were identified at our walkthru and were supposed to have been fixed within 24 hours of closing. Our home is sloppily constructed. Evidence of poor workmanship is present in every room. The master shower floor is being scheduled for a complete removal and replacement after having been re-grouted 2x already post closing. Kitchen cabinets being ordered for replacement. Our cooktop is not permanently mounted and slides freely in its opening, scratching the quartz (and warranty refuses to address it). Our carpet in our closet was not completed for 3 weeks after closing. Broken tiles, whole sections not caulked. Just a nightmare of problems. Fernando built a poor version of a beautiful house, was arrogant and difficult to communicate with and chose to throw a hissy fit and stomp out of our only walkthru when we made our concerns known. The warranty team has been struggling to keep up with all our tickets. We have so many outstanding issues I have a hard time keeping them all straight. At least Heather in the warranty dept seems to care and answers the phone and emails about half the time. Once they have your money and you close, you lose all leverage. Beware. ... More

Paying 200k plus for a home, you'd think there would be more attention to detail from the builders. A lot of things I've found could have been addressed prior to me even seeing the location. Beautiful home, but a lot of finishing touches were lacking.

Poor quality workmanship throughout our entire house and poor communication and followup. We moved in almost 2 months ago and some issues still have not been fixed/worked on. Will never recommend a Lennar home to anyone.

I enjoyed working with Ralph on the mortgage loan side. He was very kind and helpful. I liked working with Kerri from the office side. I love that the ceilings are high both on the bottom floor and the top floor.

We are very happy with our home now, but the builders were very sloppy, and we had a lot of cleanup to take care of when we moved in to our place. The grounds in our subdivision are still cluttered with all kinds of construction trash. It is a shame that the company does not take more pride in what is left behind.

Lennar needs to improve the supervision on the third party company’s use to build their houses, since the standards are low to my point of view. They need a better QA team.

This house is nothing but issues from the beginning. I would never ever ask anyone to buy a home with Lennar again. Just bad communication with everything and cheap product.

There is a lack of pride in workmanship and construction of my home that shows in every level. i feel like i have been robbed. buying a new home is supposed to be a happy once in a life time experience, instead i am spending every day trying to have too many things replace or repaired. on a positive note, the warranty department is excellent and is working hard to rectify all issues.

The whole buying experience was horrible. Once I moved in I found so many issues with the house. The AC drain line was not connected so there was water damaged and the dryer vent pipe was not put it. They had to cut the walls and fix the water damage and it took a month to fix.

There were a lot more little things that need to be fixed/resolved in the house and there are items like light fixtures that were done the "easy" way not necessarily the right way.