Lennar Reviews

Sales experience was good, but usually is. The quality control was lacking, the yard retains water well past 48 hrs, the water heater is insufficient for a family of 4 and needed a mixing value.

My homebuying experience with Lennar was average overall, with both positives and areas that need improvement. Kayla and James were professional, supportive, and genuinely helpful throughout the process. They were responsive when contacted and did their best to assist and provide updates when possible. However, the overall experience was impacted by communication gaps, particularly around construction timelines and coordination between teams. There were delays that required me to proactively reach out to multiple contacts to get clarity, rather than receiving timely, proactive updates. This made planning difficult and added unnecessary stress, especially as timelines shifted close to closing. The quality of workmanship and materials met expectations but did not stand out, and responsiveness to issues was inconsistent depending on the department involved. While the home was ultimately delivered and the transaction completed, the process would have benefited from better transparency, clearer communication, and stronger coordination across Lennar teams. Future buyers should stay actively engaged, ask questions early, and plan for potential delays. With improved communication and consistency, the overall experience could be much stronger. ... More

I wish I had been informed from the beginning about what an FHA loan truly entails. I was under the impression that I would be able to close quickly, but the process involved significantly more steps than expected, which became cumbersome and frustrating. My advice to first-time homebuyers is to bring your own realtor. The realtor assigned to me by Lennar Hyatt was not helpful and did not provide the level of support I was led to expect. He was not present when I picked up my keys, despite stating he would be available from start to finish. I do want to acknowledge that my loan agents were excellent. They worked hard to support me throughout the process, and I truly appreciated their effort and commitment. ... More

Too many people involved in the process, and there was some lack of accountability

1. Did not like revealing that we need to cough up 20% way before closing instead of just usuall deposit and closing was delayed multiple times. Cost us major financial hardship due to the 20% insistance. 2. Hushed up fist and final inspection, They did not address legit yard issues as they know we have paid 20% down. Barriers to 3rd party inspection. House unclean not even builder level clean. Multiple closing dates and workers still doing bath tile works hours before closing. Rescheduled to hour before closing and cleaners doing cleaning while we had a hush hush inspection. TOTALLY unsatisfied Overall: Sales: V GOOD Mortgage: They dont care as we are locked in. We have to be proactive to handle our interests and they will respond w bare bones info. Overall OK Delivery of home: WORST Quality of home: OK Post Sales Support: Between GOOD & V. GOOD so far, but still have an year to go so crossing fingers ... More

Our experience with Lennar was okay overall, but there were some major gaps that were surprising for a company of this size. One of the biggest frustrations was not knowing what our home would look like during the building process. We weren’t shown exterior colors, finishes, or interior design details ahead of time. We literally had to drive by the house while it was being built to see what was happening. In 2025, I would expect 3D models, renderings, or at least photos of similar homes to help buyers visualize their investment. For a company as large as Lennar, this should be standard. We also didn’t know what the interior finishes would be until much later, which made the process feel uncertain and stressful. When you’re spending $400,000+ on a home, transparency matters. Another disappointment was the quality of the appliances. For the price point, they were underwhelming and honestly felt cheap. It comes across as Lennar cutting corners and getting greedy, which is frustrating for buyers making such a major purchase. That said, the local team we worked with was great. Everyone we personally interacted with was kind, responsive, and easy to work with. The only exception was the neighborhood “seller.” We never met him in person, and he never showed us what our home would look like, which added to the lack of communication. Overall, we like our home and had a decent experience, but Lennar really needs to improve transparency, communication, and quality for the price they charge. With better tools and customer support, this could have been a much better experience. ... More

Overall, the experience was okay, but far from smooth. I can’t imagine having gone through this process without a realtor representing our interests. The loan process was extremely stressful and felt disorganized, with poor communication between departments and, at times, an overwhelming and frustrating experience. On the positive side, the title process was excellent and the only part that went seamlessly. Our sales representative, Kim, was truly wonderful. When we discovered we had been sold the wrong lot—a very difficult and disappointing situation—her efforts to help and advocate made a significant difference. Without her involvement, we likely would have canceled the contract. Unfortunately, we were disappointed by Lennar’s lack of accountability and willingness to help resolve the issue. We never received an apology, and it felt as though the company’s priorities were more focused on its own interests rather than the buyer’s experience. That said, we are happy with our home. In today’s market, Lennar does offer affordable pricing, which can be a real opportunity for buyers looking to enter the market and secure a starter home. My biggest takeaway: having a realtor who truly represents your interests is essential for navigating the process and protecting your peace of mind. ... More

The appliances had issues and it took a few weeks to get sorted out, twice the contractor was a no show no call, I had to live out of a cooler for 2 week because the refrigerator didn't work, the workmanship was very poor, just to name a few items the kitchen wall socket is slanted , tile in several rooms have bad cuts , corners could've been measured better for a cleaner look

This was a hit and missed experience for me. By this I mean some pleasant and not so pleasant. My house was already built and ready for sale some features were okay and others were not my choice but I accept them anyway. Overall it was a fast paste experience and lots of knowledge gained.

Our settlement was awful. Unorganized, was not a smooth transaction. We got to closing on Wednesday before Thanksgiving and they told us we may not get our keys till Monday. We had to sit and wait for paper work to be finished. We came from out of state for settlement. They would not be flexible with time at all.

ALWAYS FELT LIKE I WAS BUGGING PEOPLE IF I HAD A QUESTION ABOUT ANYTHING. REAL ESTATE AGENT FROM LENNAR WOULD NEVER ANSWER A PHONE CALL AND USUALLY WOULD TEXT BACK HOURS LATER OR THE NEXT DAY. ESCROW WISE NICK D WAS AMAZING.

Communication was a big problem with lenders Lennar could have given more basic upgrades in the home like garage door opener, ceiling fans, coat closet, towel bars in bathrooms, back patio and over hang on back door. These are basic upgrades for any home. Now I'm having to purchase these items myself at an extra cost.

The overall experience was very stressful. The timelines kept being pushed back. The communication was poor as far as updates on the progress of the home. I showed up for an appointment and no one was there. The basic builder grade quality is not the quality I’m used to.

Closing process very rushed once sales agreement was signed. Walk through inspection prior to closing was rushed several items regarding construction of the home were not complete. Final closing fees were excessive.

Terrible sales staff. Frustrating trying to get response. We bought because we wanted the home but process was terrible. Be prepared for frustration, changing prices, pressure to make deposit without firm pricing.

I am very disappointed in the fact that we addressed some issues around the house annd the yard and we were told they would be taken care of, but they were not. It is sad to buy a new construction home and to have things not taken care of. This was not what we expected.

Several things wrong with home. Process to get things resolved is ridiculous.

The mortgage salesman was not professional and very pushy. I would not recommend using Lennar Mortgage. The building site superintendent was great to work with. If it wasn't for him, I would not have went through with the purchase.

We got a beautiful home for a good price. However, Lennar left the place filthy. We never expected to have to deep clean before moving into our new home. We asked repeatedly about having the home cleaned and we’re actually told it had been cleaned. perhaps Lennar has a different standard on what clean is.There was construction dust everywhere on every surface. An unbelievable about bugs all over the counters and an incredible amount of paint on the floor that had to be scraped off on our hands and knees. Lennar also has not responded to requests to replace a door handle on our siding glass door. We spoke with the construction manager Leesa more than once about replacing a door handle on our sliding glass door that has a huge chip out of it. She repeatedly told us it was on order. Not sure where they’re ordering from but we have not heard anything back about it despite our repeated inquiries. I hate to think what a struggle It will be to get any warranty work completed. I guess time will tell how responsive or unresponsive they will be. ... More

Average experience, nothing to brag about. Construction manager is very helpful and responsive.

They installed a leaking dishwasher TWICE. The repair person they sent out no called/ no showed THRICE!

We purchased a home this past year and it was easy.......at first. There were too many things that were off putting. Joanna (sales) couldn't remember who me and my husband were almost every time we spoke. This made it seem impersonal. Cole (loan officer) did his job, and he backed up his word on ensuring we purchased a home with good terms. The closing process got rushed from a month to 21-days which stressed us out. We found out that this was due to Lennar's fiscal year ending November 30th. So, in the end, Joanna got the builder to give more credits and Cole kept to his word. The misinformation and difficult communication at times was an extra unnecessary stress, but at the end if the day, we got our home and at a good price. ... More

The process was quick, everyone was nice & helpful until you get the keys in hand then I felt a little lost in the process & felt a bit abandoned. Apparently, the builder did not submit documents for the foundation fee & I was contacted by Lennar title that I owed an addition $254 but then never got an invoice or email or statement. The walk through was as expected however there is no way anyone will remember everything that is told to them during the walk through, it is too much information all at once, it would be nice if I had an itemization or a quick synopsis of what was discussed during the walk through. Also in general there is a lot of document signing without much explanation. Also, after closing maybe have a list of what the homeowner needs to do regarding property taxes & switching owner's name, I had to figure out how to navigate that on my own. And it has been very difficult to find out much about the HOA, when the fees are due, what I am allowed or not allowed to do, etc even though I have reached out via email & phone numerous times. Bottom line follow through with homebuyers through every step of the process including making sure they know how the process works to switch ownership for the property taxes, maybe label where the ahut off valves are, give written directions on how to turn things of or shut things down, the name of or type of AC filter is needed, etc.... A quick reference sheet with everything in one place would be extremely helpful. ... More

Had a number of issues involving keys. Found out after over two weeks they had given me the wrong mailbox key and my back door key didn’t work. Also had a footprint in the concrete right in front of the front door. Though these issues eventually got fixed, I would’ve thought these would definitely have been done before before the walk-through.

My financing/underwriting experience was a nightmare. I am still waiting on an item identified during the final inspection to be corrected. That said, your loan officer and salesperson provided outstanding customer service.