Lennar Reviews

Customer service for issues are not good.

You are made fully aware of process. Great communication.

Roseanne is awesome. However, I urgent homeowners to check out their appliances. My frig is still not operational it it has been 4 months!

All the design and quality of furnishings with trims is great, they also gave special attention to the backyard and put very detailed work in the fences etc,

This is perfect for a part-time home.

The quality of the overall work could have been better. There were things during the building process that I caught that shouldn’t have been my job to catch. Also the sod was horrible, they had to redo it and it still is a mess. Sales Rep Gina was amazing and customer service Heather has been amazing! Overall still happy with my home but I feel as though Lennar needs to focus on quality over quantity as I feel they have gotten away from that.

We moved in winter 2021- our grass is terrible and Lennar does not warranty the lawn. My dishwasher didn't work. I have already had service on my dishwasher and stove and have only been in the house 3 months. They put cheap light fixtures in. We have replaced all the fixtures in the house (or should I say the boob lights). You can see sheet rock lines on the ceilings. The back siding was not finished - but Lennar did come back out to fix. I personally don't think I would by a lennar home in the future.

The sales department was amazing. The mortgage department is lacking at best.

A little unhappy with quality of drywall install and sod could have been layed more evenly.

The buying process went well and I love the home but construction discrepancies to be repaired after move in are still outstanding 4 months later

We found the the Application then the Mortgage Application very difficult to complete especially using Docu Sign! We had just completed renewing another Mortgage at Hall Financial and UWM and it seemed very simple. Maybe there is something to be learned here

Not the best materials or workmanship. Stairs and 2nd floor creaks in several places. Too many places for the builder to fix without ripping out entire carpeting.

do a VERY good job of inspecting your home before closing. Get your list of problems in as soon as possible, it take Lennar's contractors along time to get to your problems. Lennar need to change the door on the laundry room so when the washer walks in front of the door it does not block the door from opening.

Great experience with loan officer

Lennar had nice homes but they go cheap on a number of items IE hollow doors and no shower doors. There were a number of quality issues and they are more interested in building the next house vs fixing the problems in existing homes

Cheaped out on paint quality and carpet quality. Besides that, excellent job.

Lack of attention to the quality of work performed by the vendors/sub-contractors. Poor cabinet installation, poor floor installation. Mediocre painters, paint on floor had to be cleaned off. Move-in cleaning crew didn't clean well.

I love my house. As for quality of workmanship I gave it a 4 because If you look closely to the finishing of the paint (walls) they are not of high quality, a lot of areas are uneven and also the quality of paint. They easily scratch. They are very delicate that you always have to watch everything that touches the wall because it will turn black or create black lines. I also gave a 3 for responsiveness to issues because I am not happy with their response to the issue I raised to them.

We have asked multiple times for help fixing our yard and have been ignored constantly. When we closed on our home we were told that if our yard needed to be re-sodded then they would take care of it since it was January when they laid it initially. Since then, we have asked for help and have not heard from anyone. They told my husband that the task was “too labor intensive” for them to do, so my husband ripped out the old sod himself to help speed up the process. When he did this he found concrete, drywall, metal stakes and so much more underneath our sod preventing it from growing that was carelessly left by the builders. Now we are asking for new sod to be laid and can’t seem to get help from anyone. ... More

so far we have Replaced carpet in Master bedroom seam open at sections Two visits they ordered the wrong carpet color the first visit for repairs Close off 1 to 2 inch opening on all steps on the lower stair case and re-carpet Need to fix Soffit vent on South side of house When deck was installed outer facing of exhaust smashed not able to replace without removing deck Replace all drain plugs in sinks which were discolored from chemicals Replace all toilet seats because of scratches caused by using toilet seat as a work bench Garage floor uneven will have to cut in 2 feet and the full width to level out so garage door will close and seal properly. all of this not to mention Tile cleaning alignment of tiles on walk in shower and white residue on floor in kitchen and living room areas... ... More

Response to the punch list was/is much to long.

overall was experience was...I would recommend new home owners to purchase a Lennar home

Love my floor plan and the space. Quality was an issue due to the amount of houses being built at the same time. More attention could have been paid to details. Paint Job and quality of paint I would rate a 2

We moved in on January 23,2021 and on the 24th we had a major flood in the main bathroom. The water when under the sink and out into the hallway and hallway closet and underneath the wall into the living room. We immediately notified Robin, she came out and looked at the damage and said she would replace everything that was water damaged. That was January 25, 2021. As of today May 25, 2021 nothing and I mean nothing has been done. The baseboards moved away from the wall and I am worried about mold in the walls. I would like to have this fixed ASAP..

Our experience with Lennar has been mostly positive. From the start we liked our salesperson, who was helpful, honest and explained the process along the way and made us feel very comfortable. Then we started working with Lennar Mortgage, and had a very bad experience.. The building process went smoothly and we were very pleased with the home initially, and for the most part we still are. A builder once told us "There are a lot of parts in a house" and we know everything isn't going to work as it should, and warranty issues are going to need to be corrected. Initially that was being done, but with about 15 things....mostly small ticket items...on our warranty list, Lennar has been dragging their feet here lately. As more homes are completed, and our addition is only 1/4 built out, we fear that warranty issues are going to get less and less attention as newer owners have multiple warranty issues. And we're tired of hearing everything blamed on Covid 19....we're coming out of the pandemic and while supply chain issues still exist, they aren't as problematic as they were in 2020. ... More