Lennar Reviews

We're very happy with the house - our realtor thought they did a pretty good job cleaning it up before we moved in. The concern is more with the outside. The grass is a problem. The builder never picked up their workers cigarettes, and garbage, our entire yard is filled with rocks that were never removed, and the front is filled with rocks that Lennar's snow removal service piled into my front yard. It seems like the sales people said things just to sell the house such as the property behind the house would be landscaped, the plants that they planted would be maintained by their landscape service, drainage for the standing water issues in the street and yards, etc. I'm not sure how much of it was fabricated vs. Lennar changing what they wanted to do after all the houses were sold. It has now been left up to the homeowners to fight for these things to be completed. No one wants to be calling the township, soil commision, etc. constantly for intervention, but it's clear Lennar is not going to finish the job of their own accord. ... More

I am VERY disappointed in the time it takes to get warranty claims taken care of, some we have been waiting weeks for. That is not much of customer service!

We had a great experience with the staff working in our community. Unforgivably those in management including Dustin (VP of Reno) and Dave (construction manager) only care about the bottom line and not people.

The Motgage process was easy and mostly stress free. Having standard options and knowing the price upfront with no add one is great.

Overall a good experience. Some details left behind, we are fixing it since are not major. The grass in the back isdamaged and still no replacement after two months. The value is in line with the product received. I'll buy again from Lennar, but will avoid these mid range properties.

We love our new home. Have had a few issues, but hopefully they will be resolved soon. Quick to respond, still waiting for them to be resolved.

I am dissatisfied with how we received the exterior of our home. We were promised a finished product and the sod was laid down poorly the driveway was never power washed the exterior we did receive the touch up paint around the house. We had to request the windows to be cleaned. I didn’t have a wow factor when I turned the key to enter my home for the first time. The floors were sticky dust was on the rails baseboards, doors and the floors

I think the process was great despite the delays, but that was to be expected mid pandemic. The quality of workmanship is very poor though. As we live here longer we see clear errors of workmanship whether it be low quality materials, lack of care, or inexperience by the workers. There are scuffs on trim painted over, bulges in Sheetrock, we have tons of nail pops (that we were told are not covered under warranty), caulking is splitting in multiple places (again, not covered under warranty). Other than these noticeable cosmetic mistakes and issues (that won’t be fixed because it’s not “covered”) the process was nice, the managers have been very nice as well. ... More

From the naked eye the home is gorgeous, once living here for almost a month I see tons of missed details that I can tell they sped up through in the finishing process. Holes in the closest walls where they were supposed to go over and paint, paint on the rear door because they were not being considerate with covering the doors, paint on the hardwood due to not being considerate of covering the floors.

Very good value for price. Follow up slow and poor

The buying process was very easy. Everyone very friendly. The seller was awesome! The only down fall is make sure you get everything in writing. When i say that i mean any extra things they say they will do, such as, cutting existing trees, cleaning the sidewalk or driveway of paint splatter or pieces of cement left. When my grass was laid my fence was damaged and never replaced.

As of right now the only thing I’m not happy with is the matting under the carpet it doesn’t feel even under your feet. And when I’m there full time in July I’m going to issue a repair or replace ticket. But other than that I love the home.

We love the house but not used to doing all paperwork on the computer

They have professional works. Well done!

This is my second Lennar home, first home in Texas. I was expecting more, my buying experience was better in CA.

Lennar makes a good product, it pretty much sells itself. I would like to have more color options with cabinets, flooring, tile and backsplash. I would like more consistency on the mortgage side. When Katrina went on maternity leave we had to deal with 2 other persons that did not return calls or respond to emails and they were not as knowledgeable. It would have been nice if they were more personable as well. This is a large purchase and you want someone that is comforting and make you feel like it’s gonna be ok. Also more access to the home while being built. We were displaced while awaiting the build and were highly anticipating the completion. I know for safety reasons customers are not allowed to go in during certain stages w/o a guide but it makes it harder when you can’t see the progression at least. ... More

Builder raised costs by every phase.

High-quality homes available at resort-like Bonita National in Bonita Springs, Florida. This residential community boasts a wonderful location and beautiful homes constructed by a builder (Lennar) with a stellar reputation.

Insulation issues in bathrooms on the 3d floor, defective windows installation.

The whole process went smoothly and I was always updated on the progress.

Overall good experience! Nice community.

It is a real shame that inside such a good construction and a really nice community, Lennar does not assist as much as they should with some issues you may have with the house. Eventhough most of the items in the (smart home) that they set up are fairly new, the wifi repeater is a 3rd gen when currently they are out with 8th gen. Does not preform as they advertised. Everything else has been really nice.

The process was very rewarding, still have a few small issues that need to be addressed.

Be sure and double check the paint job

They have a good system in place to address concerns if you have them after moving in. However, it would have been nice to have a very clearly defined sheet on what is covered under warranty and until when and what is not. Also, what the HOA is responsible for and what Lennar is responsible for. We are in a position now of considering getting a water softener. We have had dry skin and film on our shower door after only a handful of showers. It might have been nice if someone explained to us that the water in Westfield is not great and is very hard. This is an expense that we were not banking on. We are from Illinois and have never had these problems with our water. ... More