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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 20289 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

20289 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

Decent experience

  • Matthew H.
  • Verified HomeBuyer
  • December 27, 2022
  • Graham, WA

Overall process was great with our lender and the overall walkthroughs and check ins.. they were very knowledgeable. My only gripe is that some of the issues we’ve found in the home that a worker cut corners and wasn’t found during inspection because they have a really great inspection process. We have a light in our pantry that turns on during the day when you don’t need it.. and doesn’t turn on at night when you do. We have a small wall that is not straight and and not level leading into the entrance to mother in law suite. Overall I feel the price we paid we should have gotten better ...

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Thanks to Mervyn, Jennifer, Jeff a n my agents.

  • Laverne M.
  • Verified HomeBuyer
  • December 27, 2022
  • Fayetteville, GA

My overall experience was good. The loan officers worked very well with me. The sellers were ok. There were issues that had to be escalated. The end result was great. Kudos to the builders and management team for caring.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Back Yard Mud Pit

  • Ezell M.
  • Verified HomeBuyer
  • December 27, 2022
  • Crandall, TX

We called out that there was water accumulation in the back yard that was not dissipating prior to purchase. It was listed as an exception to close. The water did dissipate some but not completely. This is a huge inconvenience as we have dogs and every time they go outside, when they return, the dogs muddy up the floor. During closing and after closing the Lennar Rep did make contact. We turned off the water sprinklers a week after we purchased house and the mud/water has remained, to this day. I will be contacting the rep after the holidays to see about getting this remediated. In ...

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Social Worker

  • Roosevelt C.
  • Verified HomeBuyer
  • December 27, 2022
  • North Las Vegas, NV

The buying experience was easy

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 4

No final walk-through

  • Geri J.
  • Verified HomeBuyer
  • December 22, 2022
  • Ave Maria, FL

We closed on our home in November at the National in Ave Maria. Our final walk-through was scheduled with Stephen virtually as we are from out of Country and couldn't be in town on the closing date. We lost connection part way through the call so had decided via a phone conversation that we would do the walk-through in person after the closing when we were going to be in town. Almost 2 months later and still no walk-thru. We left multiple messages for Stephen that were left unanswered. We were told by our sales representative that he was coming by on a specific date and he was a no-show. ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 1

The construction is not so great

  • Naga B.
  • Verified HomeBuyer
  • December 20, 2022
  • Durham, NC

The materials used in home are cheap and the construction is not so good. This is the townhome. We always hear neighbor tv sounds and also when they walk in their home, we will hear bang bang noise.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

excellent support during construction once I closed there is no support or dates when the open issues are going to be resolved I am not sure to whom to talk to which makes me really disappointed.

  • Mihai K.
  • Verified HomeBuyer
  • December 20, 2022
  • Naples, FL

excellent support during construction and regular updates once closed no support. Sorry but that's how I feel.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 1

Plumbing and electrical problems in the first month

  • Tricia H.
  • Verified HomeBuyer
  • December 13, 2022
  • Fontana, CA

It took days to get a virtual meeting just to explain the problem and then weeks before anyone responded to fix the garbage disposal. The furnace didn't work and it took over a week to get anyone here to fix it. It was in the 30s at night and we were freezing. Don't like the delay for the virtual response. Better for Lennar, not me. Other small problems also took a very long time to get attention.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Good to first time home buyers.

  • Garrett K.
  • Verified HomeBuyer
  • December 08, 2022
  • San Antonio, TX

Bought my first home with Lennar. Every think went very smoothly and I would highly recommend getting your own inspection done on the home. There were a lot of problems with the roof. The house was everything we asked for and it cost me almost no money for closing costs. Only thing is they forgot to do a final inspection. I was notified once I moved in that they will need to enter my home and take pictures to do the final inspection. We were unable to schedule a date due to me being out side the state at the time so no final inspection for me ?!?!. Also mail boxes take a while get put in we ...

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 5

Auburn Estates home in Cicero, In.

  • Anonymous
  • Verified HomeBuyer
  • December 06, 2022
  • Cicero, IN

Location of home and floor plan well liked and met our needs. Quality and workmanship was disappointing and expected better. The people at Lennar were responsive and worked to address a few issues encountered and made things right. We had higher standards than the contractors used for some of the work performed, but do understand supply and resource shortages played a major role into some of the problems. All builders are experiencing this problem. Overall, we like the home and satisfied with resolutions.

Total Score 4


Quality 2

Trustworthiness 4

Value 4

Responsiveness 5

Rich and Jennifer

  • The F.
  • Verified HomeBuyer
  • December 06, 2022
  • Sparks, NV

Jennifer was fantastic. Always there to help us. She advocated on our behalf more than once. We had a terrible experience with the dishwasher. It never worked properly and had to finally 6 weeks later be replaced. I felt Rich did not help as much as he should have. I did not want to blow up before I got the result I needed. Customer Care was not very helpful

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

Meh

  • Tara L.
  • Verified HomeBuyer
  • December 06, 2022
  • Canby, OR

I guess the house is nice. A bit overpriced for the quality of the workmanship. Responsiveness post closing has been very lackluster.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 1

Fit and finish

  • Paul A.
  • Verified HomeBuyer
  • December 03, 2022
  • Myrtle Beach, SC

Love the design of the home. But the fit and finish is not the best . The molding work is not good the finish painting is not the best. Seems rushed. Someone should do better in over seeing the finish work..

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Juan

  • Juan N.
  • Verified HomeBuyer
  • November 29, 2022
  • Brighton, CO

The buying process went very well, everything went very smoothly and everyone was helpful.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

Love my neighbors but disappointed in the builder.

  • Anonymous
  • Verified HomeBuyer
  • November 29, 2022
  • Foley, AL

Disappointed with the corners cut, like using non-sealing grout on all the tile in the master barhroom and using weak shelving in the closets and pantry. I am still waiting on my shower door in the master bathroom after almost 2 months. Also do not know where my window screens are. Additionally have a large gap under the front door and damage to the guest bath tub.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Good

  • Elvir B.
  • Verified HomeBuyer
  • November 29, 2022
  • Fishers, IN

Leannar mortgage was great made everything easy everything went smooth. Quantity vs quality for sure lots of mistakes

Total Score 4


Quality 2

Trustworthiness 4

Value 2

Responsiveness 4

Linda

  • Linda R.
  • Verified HomeBuyer
  • November 29, 2022
  • Lakewood, CO

I purchased a Lennar Patio home at Green Gables three years ago. The place was delivered in pristine condition at acceptance on closing day. This time I did not experience the same thing. The place was very dirty paint and other debris everywhere and I felt pressure to close that day.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Maximina

  • Maximina T.
  • Verified HomeBuyer
  • November 23, 2022
  • Henderson, NV

Very accommodating in the process of buying the house

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

On-time delivery, responsive sales, not-so-great quality of finish

  • Rajdeep G.
  • Verified HomeBuyer
  • November 22, 2022
  • San Diego, CA

Delivery was spot on time, despite challenging circumstances, sales team was responsive and supportive, home move-in experience was good... only problem is with the quality of the finish... looks like poor supervision leading to too many issues post handover. Also, ticket resolutions is painfully slow.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Sales rep review

  • Carlos M.
  • Verified HomeBuyer
  • November 22, 2022
  • Shafter, CA

Lack of communication. Short on customer service.

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Just ok.

  • Stephen F.
  • Verified HomeBuyer
  • November 22, 2022
  • Myrtle Beach, SC

We had some issues with chipped cabinets. Not the best quality. So far they have been good with resolving. Didn’t find inside up to My standard in cleaning. Our garage floor was not clean. Some neighbors the cleaning staff hosed down. Not ours. Little disappointed with all the garbage, cans , bottles all around from construction. Construction should have pails to throw their garbage in instead of throwing on ground. Great neighbors took the initiative to clean out pond. It should have been done by cleaning staff.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 5

Lennar Homes

  • Daniel L.
  • Verified HomeBuyer
  • November 22, 2022
  • Durham, NC

My wife and I appreciate the Lennar community of Fendol Farms with its design and layout. We had a wonderful purchasing experience with the selling agent Matt and Lender Kaiser. Overall, we are please with the home; however, we are disappointed (and still disappointed) with certain aspects of construction that to this date have not been addressed. These issues were brought up at Orientation; at the Walk-Through; after closing; and with the Warranty Department. Had these issues been addressed in a timely fashion, the overall homebuying experience would had been great.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Recent Lennar Purchase

  • Phyllis M.
  • Verified HomeBuyer
  • November 22, 2022
  • Land O' Lakes, FL

The home has a nice floor plan and amenities. However, several customer care items remain incomplete. Customer Care contact is slow to respond.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Overall good but with some final finishing were hurried

  • Anonymous
  • Verified HomeBuyer
  • November 17, 2022
  • Huntersville, NC

Overall good but with some final finishing were hurried

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 2

ryan

  • Michael B.
  • Verified HomeBuyer
  • November 15, 2022
  • Indian Wells, CA

Ryan onsite superintendant has been great/responsive& very helpful.. You have a gem in this guy

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

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