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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 19381 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

19381 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

walkthrough

  • Sagar D.
  • Verified HomeBuyer
  • March 31, 2020
  • Tampa, FL

All walkthroughs; initial and final needs to be better. At final walkthrough our home looked like it needed a lot of touchup that a 5 year old can see. Not sure why this was taken care of before we went so we could spend limited time we had on important issues. Aesthetically it just was ready. People who giving the walkthroughs especially for us the initial walkthrough here wasnt very good as the guy seemed like rushing us and gave us very litttle info on the home, eqiipment etc

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Not 100% satisfied!

  • Nixa L.
  • Verified HomeBuyer
  • March 31, 2020
  • Ruskin, FL

After moving in, in less than 2 weeks a couple of things in the house were deteriorating showing the poor workmanship and the cheap materials used to build the house. After moving in I opened a window due to the smell of cleaning supplies when opening the window all of the window seal came off. First time passing mop and a piece of the cabinet molding on the floor just came off without even touching it. The seal or caulking on the floor used to seal the cabinet totally cracked (all this after 2 weeks of moving in) On the master bathroom one of the sinks is fully loose, the seal or calking ...

Total Score 4


Quality 2

Trustworthiness 4

Value 4

Responsiveness 3

Could be better

  • Mauricio O.
  • Verified HomeBuyer
  • March 31, 2020
  • Miami Lakes, FL

Satori is a nice community, but Lenar was trying to save on things that really doesn’t worth, small details that you have to fix for yourself because their customer support doesn’t work. There are many walk away they brought to us broken from first day, electric lids not in place, the worst light poles I never see before, they don’t put soil below grass and never pick up construction sand, so if you want a nice grass you need to do it by yourself in your garden. Little details that cost you and your community extra money!

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

New purchase

  • Keyana B.
  • Verified HomeBuyer
  • March 31, 2020
  • Riverview, FL

Overall I had a good experience with lennar it was hassle free and everyone was very professional

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Lennar - I had a smooth and pleasant experience with Lennar during the

  • Shanita B.
  • Verified HomeBuyer
  • March 31, 2020
  • Gambrills, MD

I had a smooth and pleasant experience with Lennar during the home buying process. But what I will say is that after getting settled in, I was able to see the rushed job they did in constructing the property. There are uneven places in the dry wall, unfinished areas under the island, nail holes that were never covered, messiness around the light covers. There are many places where nails are coming out of the walls and sure, there is a settling period and other homes being built in the community. But when pointed out they didn't want to take responsibility or fix it at the 3 month ...

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Issues poorly addressed

  • Roberto M.
  • Verified HomeBuyer
  • March 27, 2020
  • Davenport, FL

I had a few issues in my new home that Lennar took months to get repaired. After the New Home Orientation, Lennar had a list of topics to be replaced/repaired, but I still had to open a ticket, follow-up multiple times, escalate to different people by e-mail, and the last problems were finally repaired after 3 to 4 months.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 2

It's The Little Details That Matter

  • Alan T.
  • Verified HomeBuyer
  • March 25, 2020
  • Gambrills, MD

For a home at this price point using builders best materials for little things like toilet seats (one which I've already had to replace in less that 6 months after purchase), light fixtures, etc. We expected at least a step up from the cheapest materials.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Satisfactory

  • Corrin S.
  • Verified HomeBuyer
  • March 25, 2020
  • Joliet, IL

There was a lot of issues the day we signed. It’s been five months and we’re still getting work done.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 3

Decent starter home

  • Tyler A.
  • Verified HomeBuyer
  • March 25, 2020
  • Forney, TX

Still have some issues with water in side yard after it rains. A sink hole in the front yard by side walk. Hole in garage that mice can get in the walls

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Nice townhome with tiny garage

  • Cynthia M.
  • Verified HomeBuyer
  • March 25, 2020
  • Raleigh, NC

The longer I am in my townhome (which I love), I'm realizing how ridiculously small the garage is. I drive a small Veloster, and I can barely fit it in with my two garbage cans. Most homes around me have their cars parked on their driveways or in the streets, because they won't fit in the garage. The other thing I would change, is that I think we should have more say in the bigger items, like appliances and HVAC systems. I would have preferred to pay a little more for better appliances.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Great value. Nicely appointed.

  • Drew M.
  • Verified HomeBuyer
  • March 25, 2020
  • Saint Augustine, FL

Love the floor plan and materials. Workmanship could be better (sloppy drywall, paint, and caulking; numerous electrical shortcomings). Slow to non-existent follow up by subs on punch list items and newly discovered issues. Still waiting after 4 months on about 10% of the items.

Total Score 4


Quality 3

Trustworthiness 4

Value 5

Responsiveness 2

Fabulous Home, Minor Details Overlooked

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2020
  • Riverview, FL

Recommend being aware of the minor details.

Total Score 4


Quality 3

Trustworthiness 4

Value 5

Responsiveness 3

My experience with lennar

  • Chard R.
  • Verified HomeBuyer
  • March 24, 2020
  • Moreno Valley, CA

Sales rep heather not trust worthy her service was not professional On a scale from one to 1 to 10 I Will give her a 2 Beside the bad customer service from my sales rep Everyone one else was very good

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Mostly well done. Several annoying items in the Review below

  • John C.
  • Verified HomeBuyer
  • March 24, 2020
  • Wimauma, FL

No basis to star rate last 2, so we provided a non-committal 3 stars each What does Trustworthiness mean in this context? And fortunately, we haven't had to judge that. But, I really don't know what you're looking for in the last two. We're basically happy with the house and the community. Annoying items: 1.No ceiling lights in bedrooms and living/dining rooms Lennar rep (mostly very nice and helpful) said some want lights, others, ceiling fans. Our solution: ask the new owners before finalizing. What a thought!?! 2. Ditto for kitchen faucet. No flexible hose spray nozzle. I don't think I've ...

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Lennar - Great quality and floor plan.

  • Shawn A.
  • Verified HomeBuyer
  • March 24, 2020
  • Winter Garden, FL

Great quality and floor plan. Overall, we are very happy with our purchase, however, the buying and closing processes were not easy. It took several months to resolve issues that were identified at the pre-closing walk-through.

Total Score 4


Quality 5

Trustworthiness 3

Value 5

Responsiveness 1

Good value

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2020
  • Calimesa, CA

Compared with other builders, Lennar gives so much amenities/equipment as standard not as add on and we have made research 8month before we bought the house. which is a great value. However, during the final walk and the first 90 days, we found quite a bit of issues with quality workmanship, some are small and some are majors. Most issues were addressed but the more we pay attention to details the more we have issues with workmanships. For example, ceiling on the second floor was uneven toward the wall and we found out when we painted the wall ; secondly, numerous cracking on wall ...

Total Score 4


Quality 3

Trustworthiness 4

Value 5

Responsiveness 3

The quality of the homes was average compared to the price. My biggest issue with my home is that the bestroom is too small for $330K a house.

  • Amadu B.
  • Verified HomeBuyer
  • March 24, 2020
  • Blaine, MN

Lennar is one of the best builders around the Twin Cities. I had a wonderful experience working with the sales manger Sarah. She does all she can to answer all my question in a timely manner.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 5

finish work

  • Brad S.
  • Verified HomeBuyer
  • March 24, 2020
  • Dayton, NV

Poor quality of finish work and materials. Carpet seams show and nap goes in opposite direction. Tack strip nails come up through carpet( don't walk bare foot). Cabinet quality very poor and counters had 1/2" gaps at cabinets. Repairs were just cover-up, not repair.

Total Score 4


Quality 2

Trustworthiness 3

Value 4

Responsiveness 3

Workmanship

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2020
  • Hutto, TX

Before signing off on the last walk thru sheet make sure ALL of the issues have been completed, we've had issues that have still not been completed. Make sure your drainage in the backyard is correct, When it rains I get a huge puddle in the middle of my backyard, water comes from underneath both neighbors fences, so I will be replacing my fence in about a year. Thanks. Something as simple as painting the PVC pipe in the front so that it matches the house still had not been done and its been 5 months.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

Nice home - however some glitches in home

  • Robert E.
  • Verified HomeBuyer
  • March 24, 2020
  • Fishers, IN

This is a nice home - there were some “ glitches in home . The service / tech guy seems somewhat distance in fixing or repairing things around house . He showed little or no enthusiasm when he’s over our house . I believe there should be choices who we can pick to come out fix / repair homes - not just this fellow .

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Lennar - Wish they wouldn’t take so long fixing things, so i won’t be

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2020
  • Dickinson, TX

Wish they wouldn’t take so long fixing things, so i won’t be a bother

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Concerns

  • Shelby B.
  • Verified HomeBuyer
  • March 24, 2020
  • Calimesa, CA

We understand that Don is a busy man and he has gone above and beyond to ensure any issues we have had with the home that they are addressed. We have however had a work order placed for 4 months now for stains appearing in our granite as well as electrical concerns with a few of our outlets blowing the circuit breaker. The electrician has called us and has not been very willing to work around our Work schedule and the granite has not been replaced as we have been told there are other additional processes that need to be done to eliminate the stain before the granite is replaced. This stain ...

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Some Good, Some Bad

  • Elizabeth E.
  • Verified HomeBuyer
  • March 24, 2020
  • Charlotte, NC

Building process went great with my builder, Clayton. After closing follow up has been difficult. Current construction in the neighborhood has trench my yard over and over, blocked my driveway on multiple occasions and I have had two flat tires driving through the neighborhood. My advice is to not buy when the neighborhood is still in process. The builder does not respect the already losed homeowners.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

My new home

  • Jeffrey D.
  • Verified HomeBuyer
  • March 24, 2020
  • Lancaster, SC

We love the community we’re in. Overall, the home is solid, but quality of some materials could be improved. Dry wall and trim work need more attention to detail. The one area of disappointment for us was flooring options. Only three choices to choose from and one of those was carpet (no way). Lennar offers what they offer and anything you want to add or make changes to is on you with after market costs.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Lacking promised amenities

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2020
  • Riverview, FL

It was our understanding when making the decision on buying in this neighborhood, that there was going tp be a dog park and playground put in. I can't get answers on the timeline for thus and the one person who responded was the previous construction manager who said here doesn't think they're doing it anymore. The buying process itself was great but a couple months later we are missing out on what was a huge selling point for us on this neighborhood...

Total Score 4


Quality 4

Trustworthiness 2

Value 3

Responsiveness 4

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