Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 19381 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Many defects
- Jose V.
- Verified HomeBuyer
- February 26, 2020
- Auburn, GA
House has many defects, they keep coming. Hopefully they won’t be more sticking out!!!
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
New home build
- Anonymous
- Verified HomeBuyer
- February 26, 2020
- Charlotte, NC
Lennar responds quickly to any issues, however their resolution process is poor. These are not high quality homes, however they are priced appropriately for the product quality.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
Good easy process
- Wendy G.
- Verified HomeBuyer
- February 26, 2020
- Riverview, FL
Buying a home with Lennar was a good experience. Anessa the Lennar rep is what truly made it worthwhile. Other than that I have not had any issues so far except for not enough coats of paint on the wall and having to kill bugs inside the house due to them leaving windows open etc while building the houses.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Expect a solid structure, but poor finish details.
- Anonymous
- Verified HomeBuyer
- December 01, 2019
- Homestead, FL
The construction guys do a great job at laying the block, setting in the roof and handling most of the structural components. However, the outsourced painters, finishing trimmers, tilers and carpet guys are awful. Expect paint in the carpet and windows (the paint to basically be white chalk which comes off the wall when cleaning), the tiles to be irregular in height and to have missing grout (or just black mastic coming through the light tan grout). I won't even talk about how terrible the sod is installed in the yard. With all that said, these new constructions are great value for the ...
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Could use improvement
- Anonymous
- Verified HomeBuyer
- November 30, 2019
- Bulverde, TX
As a new home buyer, while under construction I would like to select certain things, like flooring preferences/colors, etc. With these homes you cannot make any changes.
Lennar responded:
Thank you for sharing your feedback about the "Everything’s Included®" concept. We appreciate your comments and will make sure to share them with the team in San Antonio. We hope you enjoy your beautiful new home for years to come! – Lennar Customer Care
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Naples new home
- David P.
- Verified HomeBuyer
- November 28, 2019
- Naples, FL
The sales part of the home buying went well. Excellent support by sales (Paul). The closing and walkthrough didn't go so well. House was not ready at walkthrough. Communication could have been better but go through it. Construction manager was professional and built a friendship.
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 4
Excellent floor plan, plus Everything is Included quality appliances and more. Solar was included.
- Adam Z.
- Verified HomeBuyer
- November 28, 2019
- Winter Garden, FL
As if this moment in time , house is six months old, Lennar has been very responsive to our concerns. I have owned Lennar homes in the past, as long as you hire a home inspector at pre drywall and for the final walkthrough, Lennar has been cooperative in making any necessary repairs.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Unit 14 still has out standing issues
- Robert G.
- Verified HomeBuyer
- November 28, 2019
- Estero, FL
4 months after move in we still have unresolved issue. The warranty agent apparently has difficulty getting results from some sub contractors
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Somewhat satisfied
- John L.
- Verified HomeBuyer
- November 28, 2019
- Fort Myers, FL
Make sure everything promised is completed. Warranty work should be submitted asap
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
Skye Series 2019
- Anonymous
- Verified HomeBuyer
- November 25, 2019
- Shafter, CA
Should have a higher quality in the workmanship however these communities are built fast so this was not a huge surprise. Nail pops throughout the house and cracks in most window frames. Given the aesthetic issues we are overall pleased with the purchase of the home. Financed through lenses lender which made the process seamless.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Satisfaction good
- Annie B.
- Verified HomeBuyer
- November 24, 2019
- Apopka, FL
I believe all patios should have the screen offered/given unless refused by Tenants
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Happy overall but they missed many items before closing
- Anonymous
- Verified HomeBuyer
- November 24, 2019
- Woodstock, GA
Love our house but Lennar could have done much better with quality control. Didn’t even have a garage door night before closing. Chased for months to close items documented prior to closing.
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 4
A little above average
- Anonymous
- Verified HomeBuyer
- November 23, 2019
- Lake Wylie, SC
The home is above average in construction but there are a number of things that need to be fixed. The construction appears to have been rushed and a number of items still need to be done even though it has been a few months since closing. Trees that were promised to be replaced by the agent haven't been replaced. We were told it was too hot to replace them this past summer, but no effort has been made to replace them since summer. Always get things in writing, even though I didn't do thst.
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Lennar - Alyssa was awesome and always kept us in the loop with what was
- Jackson B.
- Verified HomeBuyer
- November 21, 2019
- Fort Worth, TX
Alyssa was awesome and always kept us in the loop with what was going on. In terms of workmanship we have already replaced a lot of things in the house due to being or cheaper quality when we bought it but overall was a good experience.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Thoughts about Lennar
- Paul M.
- Verified HomeBuyer
- November 19, 2019
- Queen Creek, AZ
I feel that a lot of things are overlooked. Simple things. The quality control of the different parts of the building process is far from good. I know good help is hard to find. There are things I believe you should change. The stainless sink in the kitchen are passé. There are many options besides stainless and porcelain. The tile work seems substandard. I like my house, but I think you need to get into current times.
Total Score 4
Quality 3
Trustworthiness 5
Value 3
Responsiveness 4
Responsiveness
- Patrick M.
- Verified HomeBuyer
- November 14, 2019
- Raleigh, NC
I put a Warranty request 2 weeks ago NO response!
Lennar responded:
Hi Patrick, thank you for taking time to leave a review. I apologize for the the delay in responsiveness regarding your recent service request. Could you please email us at corporatecustomercare@lennar.com with your address and contact information? I would like to follow up on your outstanding items. Thank you. - Lennar Customer Care
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 2
Just Ok
- Vivian P.
- Verified HomeBuyer
- October 04, 2019
- Haslet, TX
Nothing special. I’m still having small issues that have to be addressed. I hope nothing gets bad after my one year warranty ends. I like everything included and the upgrade option when I decide to sell. Other homes I looked at didn’t include nearly as much for the price.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
There were so many little things that was over looked.
- Kawana M.
- Verified HomeBuyer
- October 03, 2019
- Charlotte, NC
Come to visit your build constantly
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 5
Overall happy but frustrated with our delayed move in date
- James G.
- Verified HomeBuyer
- October 02, 2019
- Vero Beach, FL
Overall we are very happy with our home, neighborhood and our neighbors. We did have however about 14 Issues with our home after we moved in. Most were addressed and we now have only one open issue. Our biggest complaint was the continued delay on the completion date. When we signed the P&S we were told the house would be ready in February, it then was March then April then we finally closed in May. We were never told about the delays unless we asked. . So we were there every week to ask. We had sold our home in February and had to rent a condo in town for about 77 days which cost us ...
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 4
Our Home
- Jerry V.
- Verified HomeBuyer
- October 01, 2019
- Venice, FL
*The sod that surrounds our home is not good quality - more like one would find in a field. *No gutters in rear of house - water comes off the roof like a waterfalls, causing a hole in the lawn and mud and water splashed into the lanai. *All the covers are either missing or broken that covers lawn watering (a request has been submitted some time ago to have this addressed and it still hasn’t been). *A request had been submitted some time ago to provide support to a planted tree in front, and this has never been addressed to date!
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Smooth
- Jeremy M.
- Verified HomeBuyer
- October 01, 2019
- Cross Roads, TX
Me and my wife had what felt like a very smooth purchase. They were flexible with us on getting paperwork done. They also had everything setup and the in house lending was great. The only thing I would say is we are starting to notice some issues come up around the house and it's not many at all. Since we are first time home owners we could be digging a little too deep at things but, we are going to bring them up on our first year inspection. The house is beautiful though and the co.munity seems nice and we love our house.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - Rob, Brenda, & Robin.
- Johnathon M.
- Verified HomeBuyer
- October 01, 2019
- Dickinson, TX
Rob, Brenda, & Robin....have ALL been excellent in helping throughout the purchase & transitioning into my new LENNAR home. They’ve always been very professional & courteous with me & my requests. For the most part, Rob has been very expedient in handling fixes as well. I have been truly grateful - for the way he stepped up in one specific instance with my yard when I 1st moved in. I have a few issues I’m currntly trying to be patient on getting corrected - but I have full confidence that - those too, will be handled with the same professionalism. John McLain 3117 Zachary Bay Lane
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Lennar - All in all I am happy with our home.
- Christopher P.
- Verified HomeBuyer
- October 01, 2019
- Saint Michael, MN
All in all I am happy with our home. The only issue I have had is with our lawn. We had the sod move on our hill and I wasn't happy with their assessment. It still has a big gap and nothing has been done other then I should bag the grass when I mow.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Beautiful Home, Issues with Workmanship
- Danielle W.
- Verified HomeBuyer
- September 25, 2019
- Corcoran, MN
We had a leak in our house during the first rainstorm due to a broken fan on the roof. Lennar quickly fixed the fan, but we had to escalate our grievances to get the interior damage fixed. It took 4 months and 3 contractors. I think they are expanding too fast and can't maintain the quality of customer care once they have sold you your home. We love our house, but I dread anytime I need to seek help fixing a construction issue, including a leaking exterior door.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
repair issues
- Arlene E.
- Verified HomeBuyer
- September 24, 2019
- Mount Pleasant, SC
unfortunately not all the holes needed to hang the hurricane shutters were not drilled. wirering for "smart house" didn't match what AT&T require wirering for microwave oven was not connected concrete mix used in garage and front porch crumbles easily
Total Score 4
Quality 3
Trustworthiness 5
Value 2
Responsiveness 3
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