Lennar Reviews

First time buying a home, wish I knew what to look for before signing off, lesson learned.

Had a lot of issues from the morning we were closing until 3 months after we closed. The crew that did the grass left a bunch of wet concrete in the yard after rolling the sod down. They came and rolled after we closed. Now it’s either big chunks of concrete in our front and backyard or dig it up and have to fill with soil and new sod ourselves. Our breaker box in the garage was wired wrong and we couldn’t even use our dryer until an electrician finally made it out. The corners of drywall is already cracking. Door frames are coming undone. The floor molding is coming apart. Dealing with a lot of stuff that we shouldn’t have to deal with 3 months into a brand new home. ... More

Overall good buying experience for us.

Nice layout however finishes are low end and workmanship was marginal

I have been here for less than 4 months, having cracks in ceiling and trash being found under the sod, sprinkler system has had several issuses.

Happy to be in a new home..Quality could be better

The office people are all very pleasant, very helpful. The quality of work done on my house is poor. The sloppiness of the painters, lack of caulk, paint on the floor, chunks on the light switches, grit all over the tub, shower doesn't drain. My windows and walls and door frame is crooked. Some flooring has already been replaced as well. I've had issues with the water, electric and gas, just to name a few. I've had new homes built in the past, all I had were nail pops after a year....I've had all these issues within a months time. I'm working with a pleasant girl in the office, and she has been helping me make appointments and getting people out to repair the issues, which is frustrating. It took 5 people and 3 hours to flag the visual issues on my first walk through. I love the size and layout of my home, it's just sad that it's not a happy, joyful experience that I expected in moving into my new home. ... More

Lots of issues with drywall and paint.

Coming from Wisconsin the bathrooms are normally close enough that you don’t need to waste water by running in down the drain for 30 second to get hot water. Also the change of design of not having a land line option in the house is a bit disappointing as when the next emergency (earthquake or fire) in the area, we know cell phone will not work. I also don’t understand why we have no option for electric appliances when there are solar panels on the roof. These items make me question the architect that designed the buildings.

Very sad new homeowner. When I saw all the pictures of this property there was a tremendous amount of shrubs and trees blocking the property behind me and I was told it was a nice farm house, when I arrived at property after signing all paper work from out of state the house behind me has a gas station that is right in view of my house and a working business with large semi trucks? I pay $370 per month association? wow what a major disappointment and what about resale? I think I am not in a very good position. I feel like I was deceived by Lennar

Repairs need to be done

The customer service process and the orientation process is poor. I was not fully oriented to the property and a customer service rep was never identified until several weeks later. Also, Lennar is slow to fix basic issues when brought to their attention. I still have not received certain materials that I should have been given at the Orientation/Walk-through.

While I appreciate the efforts of the folks we've worked with directly, there is so little quality oversight. They are building these as quickly, and as cheaply, as possible. There is an apparent lack of quality in virtually every element of the construction. A month in and we have massive cracks in the drywall, drainage issues, paint issues, door issues, electrical issues, HVAC issues...

Defects started to show after 1 week and they say that is what they have to work with - there is nothing they could do - the fire sprinkler cover fell - it still is off - so there is a hole in my ceiling - the patio door lock destroys the wood frame - the tankless hot water has no hot water - my list can go on and on - I would love to have given a great review - but right now It really is bad

You don’t get what you pay for.

Quality of work in building home was poor, seems certain trades are about quantity not quality when it came to building home.

We had months of delays relating to windows. Not an issue caused by Lennar. After move in multiple issues to get fixed and I have currently been without water in my kitchen for over a week. Island countertop had to be replaced and I still have no water. Very displeased. All other issues taken care of better than this. Taylor was great to work with, but the subcontractors are horrible.

Aaron saw to it that my dead sod was replaced. Jamon did good to get a plumber to fix some things BUT, my front door does not close correctly and they said they would replace it. No communication from Jamon and no action so far in over 6 weeks. Contacted Jamon again a week later. He apologized…but still no action on my door. Please be honest, timely and forthright and don’t just shine people. It’s insulting.

My sales consultant was Awesome! I would recommend anyone to Herbert; however the builders did a poor job with building the home, molding is cracked everywhere, my stairs still creek after they told me that they would fixed my stairs during the walk through. On top of that the paint job is horrible for some of the paint is left on metal pieces throughout the house. I paid for a quality home and expected just that. I shouldn’t have these many gaps between the mold and my walls in the home. On top of that, the Customer Service Rep is really busy but hard to get a hold of. The heat doesn’t rise to my upstairs which is very difficult and I had to purchase a personal heater for me and my sons room. Did I mention the first month in my home the oven and microwave range went out three times and they were suppose to change my circuit breaker but that never happened. Wouldn’t recommend. The only thing great about this experience was the professionalism of Mr. Law. That’s it! ... More

Aaron has been amazing through the entire process of home buying & continues to be now that we are homeowners. He’s super responsive, knowledgeable, & Kind.

Sales And Mortgage Teams we’re extremely helpful.

Sales experience good. But Warranty issues not resolved and promises not kept.

Builders warranty sucks because basically there is no warranty on the sod they laid down I put in a work order and it took 2 1/2 months of me hounding my warranty guy and he even came out and looked and agreed with me that they screwed up but his boss was a jerk and won’t pay to have it fixed

Overall, the buying experience was not bad but quality of the materials for the amount we paid should be at a higher standard. And a better finishing. Thank you.

Overall, it's a smooth purchase process, with great online interface. However, the materials used and electrical appliances quality are horrible. Paint, fridge, water heater, AC heater, Wifi switch, all require repair No matching paint for fix up The fridge has damaged connector and wont dispense filter water The water heater switch was not connected The AC air heater has a loose cable and wasn't fixed for over 2 weeks. Not actively fixing the issue with Wifi switch.