Lennar Reviews

You have to double check to make sure issues are fixed properly to make sure things are working even thought they said everything is fixed…

The team was excellent selling the home. Being a track home builder, the materials quality was. 3/5. The price indicates that. Solving issues is a problem going thru them……there is a lot of deflecting involved so I tend to take care of things myself by spending more money. Great activities, clubhouse and social director planning events. There is ton to do if you want. I’m happy with the space layout inside my house but the workmanship is just ok…..I’m used to custom homes and this is my first track builder purchase.

Don't believe everything that is told to you when buying a house.

We moved into a Lennar home in March 2021. The house is nice and we love the layout. It has plenty of room for our kids and whatnot. However, since we moved in we have found all sort of issues. There was a cracked (missing 1/4 )electrical faceplate underneath the stovetop range, and there were trash from wires, saw dusk, gas line caps, etc. We had 7 windows screen that was missing tabs or ripped. One window was installed crooked, 6 windows are scratched. It took the contractor about two weeks to come out just to assess the windows. They haven't follow up, and no calls or anything for almost a month now. I don't why they even installed the screens if they were ripped or missing parts. We also have doors that are crooked and the contractor came out and took care all but one. He said nothing can be done unless they removed the framing, which is a big job. I'll just live with it. The master sink is crooked, broken/cracked support underneath the bathrooms cabinets. Master bad mirror had a defect, shower door had a big scratch, master closet light wasn't attached, and the hot/cold master sink pipes were switched. Before we event parked our cars in the garage, it looked like someone had work on their cars in it. We see oil stains everywhere, and a long cracked in the cement from the garage door to the back wall. They can't do anything unless the crack is 1/4 in size. By that time my warranty would have expired. Our dishwasher wasn't install correctly. The installer forgot to install the feet (the whole unit was just sitting on the floor), and the seals all around. We couldn't figure out why steams was come out like crazy. GE tech came out and installed it correctly the way is should have. He said DON'T USE THE STEAM FUNCTION if you don't want the steam to condensed and water droplets on your floor. What?! Why even have that function then? This isn't really a Lennar issue, but they did use GE so I'm guessing it reflects on them as well. The buying experience is goo, but not great. I don't know about other builders, Lennar's QA or lack thereof needs to be address, or hire new contractors. My advise to new home buyers, check everything before you move in to your new home. Check underneath the stove, cabinets, sinks, drawers, hot/cold fixtures, check your counter top and island for chips. Good luck to would be new home buyers. ... More

If you are buying a home from Lennar, just know that there might be better options and more expensive. I like the house, the only thing right now is that we’ve asked to come and repair a couple of issues and we haven’t gotten a response back… it’s been about two months since we put the request and nothing.

I have struggled to get the "Exceptions/Punch List" worked on after closing. It is push and nag but still nothing. I am working on escalating now to see if I can get anyone at Lennar to respond and get the list of things completed.

Make sure you get a great inspection and let them fix all the issues before closing

Good price. Good features. Good floor plans. Poor warranty service after move in. Still have a window that won’t lock after 4 months along with other issues. Poor workmanship.

Buying experience was good. Workmanship is poor. Still waiting for items to get fixed, some from the punch list before closing.

Lots of corners cut during the building process. The individuals that I’ve dealt with have been good just a craftsmanship wasn’t

The buying process was fantastic. Working with Lennar mortgage and salesperson was a great experience. However the process was rushed and the build reflects that. On the final walkthrough I did not see a completed house and had to go on faith the remaining items (gutters, weep holes, flooring) would all be addressed having to sign just a few hours later. It took 3 months to completely address the original exception list from the final walkthrough. Additional issues have come up with the response the house is “settling in” and we should wait the rest of the year before reporting. Being a late buyer into the community has left us feeling forgotten and undervalued as Lennar moves to their next development. I wish I could say my experience is unique however my neighbors express the same issues. The community and location is fantastic. The sales team and financial services were awesome. The build quality, maintenance/service and attention to detail is horrible ... More

Builder grade: put in decent brushed nickel faucets, but the cheapest looking chrome towel bars you've ever seen. Builder grade: terrible quality carpet. Builder grade: worst white/gray/pink undertone paint on ceilings, walls, doors, and trim...looks like a concrete basement. There was a huge error in the living room ceiling that they didn't mention, but we noticed it. It took several tries to correct and fix the texture. The Electrolux appliances are subpar. Our Electrolux dishwasher had to be replaced once and the door replaced again, it was almost two months before we had a usable dishwasher. We're still trying to get help with our Ruckus Wireless Connection that is malfunctioning. We hate the tankless water heater; the water in the mater bedroom takes several minutes to heat up both in the shower and at the sink. So, basically, I'm always washing my hands in ice cold water. Be prepared for builder grade and multiple issues. ... More

People are great and helpful but the time line they are given to build is causing a quantity over quality situation putting unnecessary pressure on the workers that are doing the work

we had some question for the contractor , emailed twice but no response.

Interested in selling but lennar buil quality is poor

We have built with Lennar before. The 1st build was a great experience without any craftsmanship issues. This time, we were not satisfied with the workmanship, and we are still experiencing HVAC issues that have yet to be resolved.

These are slap together homes contracted with the lowest bid subcontractors. They do NOT care about quality. They want you to believe you are their priority. Once you sign. Goodluck with any warranty repair. Their contract states they have 60 days and we have been waiting double.

Overall a great sales experience. After we purchased, warranty issue after issue. The roof had 15 cracks from poor workmanship.....still no warranty resolution. Many neighbors shared the same experience with the roof.

The sales team is second to none. Responsive, customer oriented, etc. The construction and warranty team are not cut from the same cloth. Not my job, not covered, hustle to get us to sign off on shoddy work. The sales team went above and beyond to make things right.

We love the space, and location the agent was great the guys that we have worked with are super helpful....but cheap paint, cheap fixtures, the granite turns dark green to black has chips in it. Faucets spit, toilets don’t flush properly, paintwork on trim peeling.

In all honesty the town homes are beautiful but the craftsmanship and attention and caring of details were terrible, they don’t complete the house 100% more like 93% I shouldn’t have to ask them to fill in cracks or fix screen doors etc.

I am still having issues with my Townhouse.

Our sales rep Vivian was excellent. She was informative of the process and responsive with any and all questions. Jamal our managing rep however was the polar opposite. It started with no showing me on my initial walk through and having someone arrive an hr late to cover for him. Final touch requests weren't completed or done haphazardly (paint, etc.). I still have a broken rack installed in my linen closet I requested to be changed out in early December still sitting broken. In talking with my new neighbors, they have had similar follow up experiences. Pretty underwhelming.

During original walkthrough we asked for things to be fixed. We waited 3 months for one thing to be fixed. The paint was still over the face plates that we removed. There is still a light switch no one can tell us what it operates. The front door is still has a wide crack that we are trying to find a way to repair it. Lastly we questioned why it takes so long for the hot water to heat in the kitchen sink and the master bedroom. It would of been nice if there s things were taken care of before or even slightly after we moved in.

Sheetrock, trim, paint sub par, but the unit was cheap so I expected that. I am happy with my purchase, but the quality could have been better. I have not had an issue so I do not know the responsiveness. Sales team was great to work with, but the construction quality was poor.