Lennar Reviews

Please have someone from customer service contact us, we have been struggling with fixing the open items. We have had our replacement cabinets on order for 4 plus months. We have a leaky faucet that has been reported 5 times or more. Need an important person to contact us. Our out side electrical panel needs replaced. All items reported since original report.

The purchase of my home from Lennar on the beginning was great. Lennar’s agent Tina was very helpful and a pleasure to work with. She was very knowledgeable about the home and what was included. Dealing with the construction ma abet Matt was also great during the building process. We were delayed in closing and he kept us informed on the delays. I have now been in the house for four months with things still left from the original walk through on closing the response time in getting things repaired is unacceptable there is no communication between the department and us and one point contractors just showed up to the house at 8am. They have tried repairing the stucco on the house 3 times and still looks horrible. I realize this is not Lennar’s teams but they need to hold their contractors responsible. Almost all repairs done since closing have been horrible quality and look worse then original. ... More

The workmanship was lacking a lot. Flooring tiles uneven throughout. Dry wall was not even and to many of the screws were not covered. Garage floor was not troweled properly.

I still have open issues, its small repair stuff but never got addressed.

Too many problems in the home and long wait period to get them fixed.

The buying experience was ok. However a lot of issues were found at the hike. Felt maybe the built was rushed. Had I known about issues of moving to Arden (new builds) address not uploaded, mails, having to call to have things fixed at the house. Internet issues. I would have gone somewhere else. Not happy. But making it work. My warranty for everything needs to be extended seriously.

I am delighted to share our experience. Quality is non-existent. Paint is so watered down it comes off on your hands and clothes. Every outlet cover is painted onto the wall. The floor tiles have never been cleaned. Electric kept popping the breakers. Response was there isn't anything wrong, you should plug your Keurig in elsewhere. In a house built for 2025? None sense. (We have had the breakers replaced and that circuit is fine, now.) After closing there has been little or no effort by Lennar. The service request system is cumbersome and almost useless. There are no drawers in either bathroom also no towel bars. Half shelves in the lower kitchen cabinets. Several tiles need to be replaced. Grout drippings are all over, door hinge screws missing, every door bottom looks like they have been dropped, scratches in the very low-quality stainless sink. Roof tiles flapping in the wind. Scratches on the "granite" counters. The list goes on. Stucco around the doorbell, the entryway door lock’s finish is coming off, caulking around the base of the entryway door has come off, window frame on the front bedroom is loose. Paint dribbles everywhere. The pantry shelves have huge blobs where paint has dripped into blobs about the size of a quarter on every shelf. Shall I go on? ... More

Walls not plumb and square. Flooring not square. Exterior walls bowded and sidding severely rippled. Soffit trim rippled nor square. Foundation wall pour is rough and one area whete the form had slipped out causing uneven wall. Garage floor, concrete chips are poping put.

The experience with purchasing was not bad, however after moving in the heat was not working on the ground floor and it took them 5days to fix. My standard sedan cannot fit in the garage, what’s the purpose of a garage if it can’t fit a standard sedan?

I just bought a house in Georgetown TX from lennar. They promised internet that I have yet to receive. The floors are cheap and you can clean it enough, glue comes out on the floors. Inside cheap materials on countertops, cabinets. Not happy with lennar

I have never seen such a poor constructed home in my life. I spent a lot of money and didn’t even have towel racks. What house doesn’t come with basics. I have walls not to code. My backyard is full of boulders and nails and all kinds of stuff. The workers just threw whatever was dropped or wasted and covered it up with dirt. I have kids and though I have raked and raked trying to get all this mess up so any of us don’t step on nails but it’s a struggle. They are all great thru the buying process and then you realize what a mess .

It was very difficult working with Michelle to be honest. This is our second home and there is no comparison with how great tri point was with purchasing and any issues we have had. There are some things that we went through with Brian during the walk through who was great, however when michelle handled our second walk through she was very dismissive and inattentive to our concerns. Anyway we addressed was a straight no without looking further to the issues. Our dishwasher was broken inside- the parts are unattached, the whole dishwasher can be removed it was never properly assembled and when we addressed this her response was we have to reach out to GE as it was not brought forward during our walk through- how would we know to run the dishwasher during our walk through Also other concerns and issues we have had it seems like the other representatives like Corina and Brian at least attempted but Michelle was just very frustrating rude and inattentive to deal with which did not make our experience pleasant. ... More

Drywall and paint were absolutely horrible throughout the home. If builder rep would have walked the home prior to 1st walk with homeowner and address these issues then maybe this would have been a better home buying experience. Closing was moved up to morning with 2nd walk scheduled in afternoon after close. Many issues from 1st walk not fixed. After 2nd walk issues were turned over to Warranty division where I worked with Jude to get my list of items fixed. I got tired of being told some of the paint items were “homeowner maintenance” issues. Same items not fixed from 1st walk, HAHA…..homeowner maintenance issues. A warrning to future Lennar buyers, delay your closing u til every single item on your inspection and all items from both walks are repaired. DO NOT TAKE THEIR WORD that these will be addressed. Delay the closing and upper level Lennar folks will put pressure to get things repaired. Right now, there is ZERO accountability at the neighborhood level. NONE ... More

Warranty and repair issues are poor, lack of communication

LENNAR HOMES CHEAP BUILDER MATERIAL quality Company

The house is so expensive and the materials used on the home is very low grade quality. I put a nail on the wall, it just moves without any resistance because there was no wood on the walls. I later discovered the walls are made of cartoons instead of wood. It's a very bad experience I have had. Everything is just falling off just 3 weeks of being in the home.

Material are cheap...we need call to repair some items

We just closed on our condo , we have so many issues from the poor general contractors hired they don’t care and it shows! I worked for a large builder and we would never deliver products like this to our client’s! I would have never purchased a Lennar property knowing this now! So sad we are still waiting on issues to be resolved

There was a glass breakage issue. Bathroom tiles had cracks.

Unfortunately I have to say that I’m extremely disappointed with the quality of the construction in general of my Townhome. I was very excited to get a Lennar home due to reputation in the Texas market ( I moved from Texas ) thinking I was getting a well made home. During my walk through I was surprised of how many issues the house had , holes in the wall , unfinished paint every where, doors that needed to be sanded and painted, windows frames that needed to be finished, grout on the tile not cleaned, areas in the bathrooms where the tile need grout to seal the tile, a half wall in the master bathroom completely crooked, carpet completely loose in the second floor, I can go on and one with all the details that still need to be repair . During my final walk through I told the construction manager how disappointed I was that most of the issues that I asked to be fixed still were not fixed, the response that I got was “ well this is not one of the most expensive of Lennar homes line “ …,, waooo I was speechless with that statement. Now Im dealing with the Waranty , which is been a nightmare, and still dealing with the horrible customer service from a rude person that communicate through text messages only and acting like he’s doing us a favor. He’s not respectful of our time and wants to schedule things any time . We’re busy professionals in our house , and the repairs need to be accommodating our schedule not the other way around. If I knew I have to go through this nightmare I would not buy a Lennar house. ... More

I am very disappointed, with quality house.. the floors leaking glue… don’t have wiring to my lanai light… cable running through my garden.. I spent already 10,000 just to make that little bit better.. my front door has quarter inch opening on the bottom.. wind and dust go through it make loud noise… Any those issues.. I discuss with manager …. Nobody care .. I talk to neighbors they have same problem if not worst.

Once you pay, they no longer prioritize your concerns.

So much problems with the house.

The sales process went well. Good communication etc. on the other hand, Lennar support after closure is terrible. They do not promptly respond to issues nor take accountability of damages that you observe when you start living the house. I am still waiting for responses to several service requests. My impression is that they do not want to fix the issues.

It’s definitely quantity not quality home! They are thrown together!