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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21348 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21348 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

All seemed good until the final steps in the process

  • Melissa D.
  • Verified HomeBuyer
  • March 25, 2026
  • San Antonio, TX

The process went well until the week we were doing walk through. From that point on, things were not done in a timely manner as promised, we had to move our walk through twice due to no communication about things not being completed. Issues on our 3rd party inspection that we were told would be fixed, were not. We found out after we moved into the property. As we have been in the house we have found issues such as caulking not complete, damaged floor boards, shower head cover not attached, unfinished edges on most finishes in home, and a missing vent cover that caused us to have a leak during ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Second Lennar Home

  • Mark A.
  • Verified HomeBuyer
  • March 25, 2026
  • Camas, WA

How did you feel about the entire process, from initial purchase to final move-in? How would you describe the quality and value of your new home? I would like to start with the professionalism of the onsite agent Melinda. From the first day we visited to every visit after that, she was highly professional and responsive. The builder team understood our concerns regarding the yard when we brought something up and came up with a wonderful solution that we are very happy with. During construction they had several scheduled meetings during different stages of construction to let us ...

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Overall experience lower than average

  • Erik M.
  • Verified HomeBuyer
  • March 25, 2026
  • Wimauma, FL

1. Purchasing process. We agreed to a price and began the process the next day they backed out and said oh well the price went up 30,000 sorry. This was after the agreement. A few weeks go by and they keep contacting me trying to get me to pay the higher price eventually after the market slowed they came back down to the original price but told me i had to close before end of day (it was 5pm we were up until midnight) 2. During the inspection dates were not communicated and the home was not ready for walkthrough, 3. During the inspection numerous thing were noted. AC return unit ...

Lennar responded:
Good morning Erik, Thank you for taking the time to share your experience. We’re sorry to hear that the quality of your home has not met your expectations. We appreciate your feedback, as it helps us continue to evaluate and improve our processes. Our team remains available to support you as you settle into your home and community. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 2

Home on Shenandoah Lane

  • Donna S.
  • Verified HomeBuyer
  • March 25, 2026
  • White Plains, MD

Disappointed with Lennar construction of a home. The house I signed the contract on was not built according to my original specs. No communication on changes. In addition for a 55+ Community there should be standard entrance hand rails, more showers instead of bath tubs (safety purposes), and grab bars.

Lennar responded:
Good morning Donna, We appreciate you bringing this to our attention. We’re sorry to hear that you are not pleased with the quality and specs of your home. Our team is dedicated to working toward a better homeowner experience and earning back your trust. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 2

Great house and great support

  • Benjamin R.
  • Verified HomeBuyer
  • March 25, 2026
  • Knightdale, NC

Great house and great experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar is the best...

  • Victoria B.
  • Verified HomeBuyer
  • March 25, 2026
  • Ocala, FL

Very easy to work with all the Lennar representatives. The few changes we requested were completed in a very timely manner. A very pleasant experience and would recommend working with Lennar directly.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Willowgreen, Babcock Ranch

  • Christoph H.
  • Verified HomeBuyer
  • March 25, 2026
  • Punta Gorda, FL

The whole process from initial purchase to the day we moved in has been nothing but great!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Unnecessarily difficult

  • Marissa D.
  • Verified HomeBuyer
  • March 25, 2026
  • Clarksville, TN

I’m in the military and my wife was going to be closing by herself. Just like every other time, I made a power of attorney authorizing my wife to conduct all legal matters. It took multiple explanations that my wife would be closing in the house and I would’ve unavailable and Lennar acted like that wasn’t possible. Even wanted a written explanation why I wouldn’t be available. That information is not only unnecessary due to having a POA but confidential due to military operations. On the day of closing Lennar never even showed up and missed the time they put out for the closing. Upon finally ...

Lennar responded:
Thank you Marissa for your feedback. We regret that your experience was not as positive as it should have been and apologize for any frustration caused. We are committed to ongoing improvements in our processes and truly value insights like yours as we work to better serve our homeowners. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 4

Adriana

  • Adriana P.
  • Verified HomeBuyer
  • March 25, 2026
  • New Braunfels, TX

Overall, my experience with Lennar has been extremely disappointing. As a homeowner, I trusted that I was purchasing a safe, well-built property. Instead, I am dealing with serious safety hazards, potential structural/plumbing issues, and a lack of accountability from the builder.

Lennar responded:
Thank you Adriana for taking the time to share your experience. We’re sorry to hear that the quality of your home has not met your expectations. Your feedback is valuable and helps us continue to evaluate and improve our processes.

If there are any warrantable items that still need to be reviewed, please reach out to us by emailing CorporateCustomerCare@Lennar.com
with the details of your concern so we can assist you. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Never purchased house, salesperson was horrible

  • Heather D.
  • Verified HomeBuyer
  • March 25, 2026
  • Summerville, SC

Did not purchase home, salesperson was horrible. Whole experience was a nightmare

Lennar responded:
Good morning Heather, we appreciate you sharing your feedback with us. We’re sorry to hear that your experience did not meet expectations. Our team is always looking for ways to improve, and your input helps us enhance the Homebuying journey for our customers. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

FastAndEasy

  • Pedro M.
  • Verified HomeBuyer
  • March 25, 2026
  • Ave Maria, FL

Rod was super helpful and caring. He went the extra mile to reassure us that things would get done quickly and safely. We feel like we made a great investment! Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

terrible

  • Steven B.
  • Verified HomeBuyer
  • March 25, 2026
  • Las Vegas, NV

Terrible financial office no experience

Lennar responded:
Good morning Steven. We appreciate you bringing this to our attention. We’re sorry to hear about your experience and understand how this could be disappointing. Please know we are actively working on improving our processes, and your feedback plays an important role in that effort. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Questionable warranty but not too bad otherwise.

  • David W.
  • Verified HomeBuyer
  • March 25, 2026
  • Seguin, TX

It's a nice house for the price and large back yard which we love. The buying was pretty easy for the most part. But it was difficult at times to get answers to some our questions if at all. And the warranty has issues as our yard was damaged in a rain storm due to poor quality work. So the whole warranty thing is quite questionable. But we do like the house itself overall.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Process was quick

  • Henry P.
  • Verified HomeBuyer
  • March 24, 2026
  • Davenport, FL

It was a good experience and fast process of getting the houses everyone was nice in the process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Seamless and easy process

  • Jeremy S.
  • Verified HomeBuyer
  • March 24, 2026
  • Shakopee, MN

Stacy helped us find the perfect home! The entire Lennar team we worked with were fantastic! The only thing that could be better is the times they have for the Celebration walk through. It was only Monday through Friday and no later than 3pm. People who work cannot do 3 hours there and a week later take time off to close and then time to move in…

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent Experience

  • Cynthia V.
  • Verified HomeBuyer
  • March 24, 2026
  • San Tan Valley, AZ

I had a realtor, however the sales people at Lennar were excellent, especially Sarah. I looked at Wales Ranch initially. They had the model I wanted but not the lot. I told Sarah my wants. Two weeks later she calls and tells me she think she has what I want at Bella Vista Farms. The division had not been released and would be soon. It checked ALL the boxes!! The home buying,Title and mortgage people were great as well. Randy who does the walk through was also great! I highly recommend.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2026
  • Crosby, TX

Great houses for the price. The only downside is it seems like the house was rushed to be built, therefore; it had small issues once I moved in, but for the price I can’t complain. All the issues were resolved very quick, great customer service.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Lenar is A+. Love my home.

  • Helen M.
  • Verified HomeBuyer
  • March 24, 2026
  • Green Cove Springs, FL

I am so pleased with my home. What a great experience!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Surprised

  • Maria B.
  • Verified HomeBuyer
  • March 24, 2026
  • Rosharon, TX

Surprised, I got approved.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

If I had it to do all over again would have chosen DR Horton

  • Jennifer B.
  • Verified HomeBuyer
  • March 24, 2026
  • Marion, TX

The only positive thing I have to say about my experience is Evelyn on the loan side. She was extremely helpful in helping me! She literally did multiple jobs, because others were not. Multiple things went wrong through the whole process. First time buying a home and it’s been nonstop headache. I haven’t even made my first mortgage payment and my fence fell and Lennar refuses to fix it. Been w/out waste service and was getting the run around and come to find out, you have to have it set up w/ HOA. Which nobody told me, I learned that from the county office after not having trash service for ...

Lennar responded:
Good morning Jennifer, we appreciate you sharing your experience with us. We’re sorry to hear that not all aspects met your expectations, but we’re glad to hear Evelyn provided excellent service throughout your loan processing journey. Thank you for recognizing her efforts. We are committed to continuous improvement, and your feedback helps guide us in delivering a better experience. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Overall, very good and efficient.

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2026
  • El Dorado Hills, CA

All the builders and staff were very polite and helpful until after closing. There's not much follow-up regarding taking care of the house and yard. We did get a copy of the Architectual Guidelines, but it would be nice if there was a group meeting of new owners to follow up with questions.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Buying a home with Lennar

  • Michael S.
  • Verified HomeBuyer
  • March 24, 2026
  • Henderson, NV

Great home buying experience. Smooth and easy. Never had an issue. Staff was friendly and supportive

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My first home purchase -

  • Jason C.
  • Verified HomeBuyer
  • March 24, 2026
  • Lexington, SC

Lennar is a good company that good work! Going through the information process and getting approved was not easy for but helped me get approved for the home we wanted. They stayed in constant contact with me every step of the way. The home is beautiful and everything we were looking for. They walked us through the new build and showed us how everything worked and even had all our warranty information posted in the house for easy access. I would definitely recommend Lennar to anyone looking to buy a new home!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Kevin

  • Kevin F.
  • Verified HomeBuyer
  • March 24, 2026
  • Ellendale, DE

After shopping around I decided on Lennar Homes. I can honestly say that my experience was awsome. From the beginning to settlement Lennar homes was the right decision. Even approaching two months after moving in my new home Lennarvhas been their.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Questionable workmanship

  • Diane P.
  • Verified HomeBuyer
  • March 24, 2026
  • Monroe Township, NJ

Garage door hit by workman, repaired door, only problem the metal frame was also hit and door does not close properly. Electrical had to be replaced because wires touching metal screws. In attic you can see outside to siding. I would expect for the price of the home to have better workmanship.

Lennar responded:
Thank you for letting us know about your experience. We regret that your home’s workmanship did not meet your expectations. Your comments are valuable and help us make improvements.

Should there be any warrantable issues that still need review, please reach out to CorporateCustomerCare@Lennar.com
with the details so we can support you. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 2

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