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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21560 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21560 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Review of a Lennar home.

  • Anonymous
  • Verified HomeBuyer
  • November 15, 2022
  • Williamsburg, VA

Quality of home appears excellent at this point.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

easy to work with

  • Sandeep K.
  • Verified HomeBuyer
  • November 15, 2022
  • Fuquay Varina, NC

enjoying my new home :)

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Outstanding

  • George G.
  • Verified HomeBuyer
  • November 15, 2022
  • Henderson, NV

This is my 2nd Lennar home and the process was just like the 1st one, outstanding.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Purchased a Model- No contact with the builder

  • Anonymous
  • Verified HomeBuyer
  • November 15, 2022
  • North Las Vegas, NV

The Mortgage and Loan Dept were amazing and an easy process, thank you for this. After purchasing the model though. Different story, we have had many issues in the home, no one responds because it is the Model, and you buy "as is". You reach out and no response. Windows are not opening properly, Curtain rods have fallen out of the wall and dinged up the walls where they were hung and fell into. Doors dont close properly. There is a foul odor that we cannot figure out where it is coming from, many other issues that contradict the "buy a model, you get the best of the best" If this is the ...

Total Score 4


Quality 3

Trustworthiness 2

Responsiveness 1

Rose

  • Rose E.
  • Verified HomeBuyer
  • November 15, 2022
  • Durham, NC

Working with Matt Lovelace was excellent. And it was a pleasure working with Cason and Steven. I highly recommend them.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Moving to Chula Vista in November

  • Anonymous
  • Verified HomeBuyer
  • November 15, 2022
  • Chula Vista, CA

Great sales team to deal with.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Great home buying team to work with.

  • Tamela O.
  • Verified HomeBuyer
  • November 15, 2022
  • Bonney Lake, WA

Seamless experience with no regrets

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Miguel

  • Miguel V.
  • Verified HomeBuyer
  • November 15, 2022
  • Angleton, TX

The house is beautiful and we are creating a sweet home, thank you so much for all support.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The worst I ever had.

  • Anonymous
  • Verified HomeBuyer
  • November 15, 2022
  • Myrtle Beach, SC

It is the worst I had experienced. They mis-represent items. They are not very responsive, When I have an issue, they won't get back to me until I kept calling or I will need the RE agent to contact them before they will get back to me. The closing process was terrible. The workmanship and the material are horrible. I will never ever buy a house from them again.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

Bad experience

  • Wilfredo B.
  • Verified HomeBuyer
  • November 15, 2022
  • Sultan, WA

Very Bad experience

Total Score 4


Quality 1

Trustworthiness 1

Responsiveness 1

worse home buying experience ever

  • Gary Y.
  • Verified HomeBuyer
  • November 15, 2022
  • San Diego, CA

The quality is SO bad, will not buying ftom Lennar anymore

Lennar responded:
Hello Gary and Thank you for your feedback. We are sorry to hear about your experience. If you would like us to review any outstanding items, please send a message to us at corporatecustomercare@lennar.com. Thank you.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Poor workmanship

  • ROBERT B.
  • Verified HomeBuyer
  • November 15, 2022
  • Haslet, TX

Poor workmanship, warranty terrible

Lennar responded:
Hello Robert and thank you for your review, we are sorry to hear this. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Mary

  • Mary M.
  • Verified HomeBuyer
  • November 15, 2022
  • Pendleton, IN

Very spacious and well built homes. My visitors always recommend the house and says they have never seen such a house. Good job lennar and trustbuilders.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

it is all good and smooth

  • Feng Z.
  • Verified HomeBuyer
  • November 15, 2022
  • Myrtle Beach, SC

fairly smooth experience, walk through fix promptly

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

He was attentive, however limited in what he could do

  • Thomas M.
  • Verified HomeBuyer
  • November 15, 2022
  • Durham, NC

Visit the lot, ensure you attend all inspections, ask about out of state concerns

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Betty

  • BETTY B.
  • Verified HomeBuyer
  • November 15, 2022
  • Myrtle Beach, SC

I had a great experience with Lennar. The house was ready when they said it would be.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Decent

  • Justin M.
  • Verified HomeBuyer
  • November 15, 2022
  • Princeton, TX

They have good and bad. I dealt with some great people in sales like Mike and hated finance past Christian that is. The mortgage process was good but also a headache for sure. But we are all in all happy. Great community with great families, events and great times

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Overall good- a few issues

  • Anonymous
  • Verified HomeBuyer
  • November 15, 2022
  • Taylors, SC

There have been several minor issues that have been resolved quickly. We paid too much for the house because the housing market was crazy when we signed our contract and we were on a waitlist for a while. Now there are several houses for sale right around us. Timing is everything in the housing market. The biggest complaint I have is standing water in our yard after the house next door was completed and water runs down into our yard and pools. The water doesn’t stay long enough for Lennar to consider it a warranty issue with the grading though, so I guess we will have to live with it and ...

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 5

It was a good experience with builder.

  • Samuel R.
  • Verified HomeBuyer
  • November 15, 2022
  • Seguin, TX

Sales agent was outstanding. He helped us a lot!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The builder was very easy to work with.

  • Geralynn M.
  • Verified HomeBuyer
  • November 15, 2022
  • Thornton, CO

The process went smoothly and our home was delivered on time. Love the house and the neighborhood.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good experiences with Lennar team

  • Peter W.
  • Verified HomeBuyer
  • November 15, 2022
  • Harbeson, DE

would definitely buy it again

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Hands Down the Best

  • Jerry D.
  • Verified HomeBuyer
  • November 15, 2022
  • Sparks, NV

What an amazing team. Jennifer and Julie were instrumental in getting our home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Nice sales team but construction quality needs improvement

  • Anonymous
  • Verified HomeBuyer
  • November 15, 2022
  • Gaithersburg, MD

Materials were decent for this price point, but the quality of workmanship was sloppy in many places - unfortunately common in mass-produced homes in this area. There were quite a few things I had to fix on my own after moving in. The builder, warranty team, and trade partners are very slow to respond to issues. The only issue that was addressed in a timely manner was a gas leak due to the stove not being installed properly. Even then, it was a pain to reach a customer care rep and the plumbing company rep. Sales team was friendly and knowledgeable. Lennar Title rep was unresponsive and ...

Lennar responded:
Hi and thank you for your comments. We are sorry to hear about your experience. If there are any issues we can help address, please send a message to us at corporatecustomercare@lennar.com. – Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

NIGHTMARE

  • LaShonda G.
  • Verified HomeBuyer
  • November 15, 2022
  • Rosharon, TX

This has been the worst experience of my life. I honestly would not encourage, suggest, or promote anyone I like, know or trust to purchase a Lennar home. The quality is subpar, the responsiveness to issues is next to never as far as the repair persons actually showing up. There is no flexibility with scheduling, I had to keep taking off work trying to get things repaired in a BRAND NEW HOUSE. NIGHTMARE.....RUN! I gave 1 stars to submit the review

Lennar responded:
Hi LaShonda, thank you for sharing your comments about your new home purchase. We are sorry for the difficulties you've described. Please send a message with details about any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar Waterwheel Home Purchase 9/30/22

  • Jamie W.
  • Verified HomeBuyer
  • November 15, 2022
  • San Antonio, TX

We faced some challenges right off the bat with our first pick home getting sold, literally as we were signing our salesforce documents, however in the long run we got a much nicer house with better amenities for roughly $200 more a month. After that things went pretty smoothly right up until we had to start dealing with Lennar Finance. It was extremely frustrating having to upload the SAME requested documents MUTLIPLE times, receiving incorrect cash to close amounts, & trying to get ahold of people was like pulling teeth. Also, while dealing with finance, there were mistakes made with our ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

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