Lennar Reviews

First and foremost construction was delayed a little bit . Originally they committed to close the house on October, but they handed me new home on November and also HOA monthly fees little bit high compared to other neighborhood considering this neighborhood doesn’t have any swimming pool clubhouse , dog park, children play area or any sort of amenities .I felt we paid a high price for the home

From beginning to end, builders team always available and responsive. Pre sale during construction and after.

very easy the process and kept us updated as we progress through the process. no concerns on buying or the house quality.

This is a difficult review to write. While I love my home and am happy to finally be in it and somewhat settled, the process and experience getting here was very disappointing. The close date was moved multiple times. Often Lennar would blame outside sources but most times it was due to poor project management. The delays also cost me more money in the interest rate and escrow. Both my realtor and mortgage lender had to make several calls to get answers. Once I was moved in there were some minor things that I wished had been handled better. The first was the lack of cleanliness. The floors downstairs were covered in layers of red clay. Two months later I’m still trying to get it all up. The other was just the lack of attention to detail in some of the workmanship. There is more but for the moment I leave with the above. ... More

Lennar team has been overall great to work with, especially the site Super Dan. The build quality of the house is good, but the fit and finish was lacking. Most issues I have with the house are cosmetic and involve pair and trim.

Homes are not accessible to people with disabilities as I was initially told. Had no opportunity to have a shower installed instead of the tub. Made the request but was denied.

Our experience with Lennar builders was bad from start to finish. We were pressured into a walk-thru before the house was completed. This resulted in additional pressure to close before the end of the month and before fixes were complete. We were told during the walk-thru that we would be supplied touch-up paint, which we didn't receive. We have asked several times for specific color names that were used and still have not received. Attention to detail on the finishing of the house was poor, obviously the constrution manager didn't care in shotty craftsmanship. We've had nothing but trouble with all the technology included in the house. We've reached out several times to the custumer care specialist, who refused to return calls or help in any way. Our sales person was relocated to another development, therefore, was not in a position to help with any questions we asked. On the day we closed, which everyone knew was happening, our keys were locked in the sales office with no one working that day to get them. The auto emails have overwelmed my inbox, from Lennar Mortage to the customer care person and there is no way to stop them from coming. We hope the home warrenty process is better than the building process! This was our first experience building a house and unfortunately we had a terrible experience with Lennar!! We would not recommend Lennar to anyone else. ... More

Our experience with Lennar was a mixed bag. Issues with Lennar Mortgage aside, Lennar was helpful and prompt with questions and inquiries. There were some miscommunications (in regards to ceiling fans and gutters), but the issue was resolved with the help of Alejandra. She did a great job with sticking her neck out for us to help rectify the issue. However, I am fairly upset that it head not communicated to us that we had a transformer box in our backyard, prior to the electrical tech coming onto our property unannounced and uninvited.

From sales to closing an absolute HORRIBLE EXPERIENCE! Our sales person Matt was MIA most of the time. Our house was not ready for closing but expected us to close anyway. All screens were bent, painting and caulking was horrific. We have a mice problem, front doors don't lock. garage door dented. Because we sold our other home they had us over a barrel cuz we needed to move in. The house was dirty. Their follow up in every department was atrocious and still is. Extremely unhappy.... they don't care! We are seniors in our 80's and feel they took advantage of us. Very negligent. unfortunately this review is not letting me upload pictures. We have been in home for 2 months and still most repairs not completed. ... More

I like the manage , he solve all problem quick and fair

Workmanship is terrible. The grass in the garden is pretty much dead at this point. No toilet paper holders, shower rails, soap dishes, broken roof tiles, damaged windows screens, lamp on the front lawn doesn’t work, cracked/missing tiles in the driveway, unwired faceplates throughout the home, paint dripping over light switches/tiles, holes behind all light switches, loose fixtures in the all bathrooms, all windows blinds hung the wrong way, gaps in doors throughout the home, missing stucco all over the outside of the home, grass wasn’t placed Properly resulting in tripping hazards everywhere, broken cabinet doors, rusted cabinet handles, drawer handles different for each drawer, broken dryer, rusted bathroom fixtures. I paid 50k over asking price and the house needs a lot of work ... More

We have had a wonderful experience purchasing our new home in Osborne Trails in Westfield, IN. Everyone we have worked with from the first phone call through the closing and beyond has been great! Any issues we have had after moving in have been resolved quickly and professionally. We highly recommend Lennar!

During the home buying process there was not a lot of communication. I contacted the loan officers to ask for the stages of my loan multiple times. I never really knew what was going on and there was times I wasn’t able to get in contact with them. I felt very lost in that process which was hands down the most stress part of the home-buying process. The house came with really great appliances which I appreciate. Overall I do love my new home.

First, the good. Lennar's model homes in the Emerson Palmer community in Henderson look great. The bad...the house we bought was NOT built with the same QUALITY as the model homes. Blame it on the pandemic, supply chain shortages, and worker shortages I guess. But the construction and quality of the house were terrible. I hired a home inspector and he found over 50 defects both inside and outside of the house. Lennar was in such as rush to build their houses that they sacrificed quality control to save money and to meet their deadlines. Big inconvenience to the home buyer if you really want the house. Lennar attempted to fix most of the issues but a lot of defects were still present at the time of closing. You always have the option to walk away before close but then you lose your deposit. Which is an advantage for Lennar. The sad part about the whole experience is that Lennar never admitted that there were any issues with the house. They left it up to me to find the issues. And of course, after the close, we found more issues. However, Lennar's customer service was fairly prompt in fixing most of the new issues. It appears that Lennar hired low-cost workers with very few skills to build their houses. But I have no proof of that. At this point, I would never buy another Lennar home and I would definitely not recommend Lennar to a friend. Lennar: Let me know if you want a copy of my home inspection. ... More

Lennar has been an overall bad experience.

Great Sales Team. Great Lender.

Very disappointed with Lennar. Everything in the house looks like low quality. The walls are paper thin. You can hear everything. Doors are extremely light weight. Only one internet port in the whole house. Sprinklers don’t work from day 1. When asked was told its not covered under warranty.

Phustok , she like Lennar company home

Customer Service and trades have been subpar. I was scheduled to two appointments by different trade. They do not show up and I didn’t receive call. Been in my home since October and. I still waiting on door locks BBC and weatherstrip

I would highly recommend you get a plan, with dates on paper from Lennar. The weekly status updates were in the form of a phone call and if it wasn't for my notes from those, there would be zero accountability. We faced numerous delays which is to be expected with a new build but hit a series of catastrophic issues as we got closer to the close date. If Lennar would just be honest and pro-actively communicate the schedule and any change of schedule, it would help alleviate a lot of the frustration allowing home buyers to better plan for their move. Under promise and over deliver, customer service 101. Our initial construction manager, Eric was nothing short of a lier but no longer with Lennar of Charleston. The one time he did move quickly, he allowed counter top trades to go into the bathrooms before the tile set, causing a re-order which led to a 3 week delay in closing, if not more. I caught him napping in our house one day when there should have been critical work going on as we got closer to closing. Lennar managed to get our entire house built on a lot that wasn't even zoned correctly with the county, which is a shame on both and the worst part was, they knew 3 weeks before closing but didn't let us know until the Friday before our closing date, one working day in advance. I will say, our new construction manager, Jason who filled in for Eric once he quit did a fantastic job and we feel like we would have had a much smoother buying/building experience with him. There are good ones out there it seems. There are still a number of items that need to be fixed through the Lennar warranty program but overall that has been a decent experience compared to the actual build. If you are going to build with Lennar I would go plan for 3 months of delay of whatever your initial closing date is, push for dates and hold them accountable and do not be afraid to raise issues with their management. ... More

Ashley and Colby was great to work with. They were able to answer any question and willing (did) to get answers if they didn't know it right off. Very pleasant experience. Thank you.

My experience with overall good, There was an issue at signing causing me to not go to closing on my closing day, which could have been rectified in a timely manner and it was not. The construction of the home was ok, there were issues that were quickly address and the team is friendly and on time.

I would like to include that our experience was great.

We like the layout, room size, fireplace and lighting. We are very disappointed in the windows and sliding door. They leak air badly when wind is over 15 mph. This was particularly bad with the recent winter storm with winds up to 40 mph and blowing snow. We actually had a snowdrift on the inside windowsill at one window. Our furnace ran continuously for 3 days because of the cold air blowing into our house. This is unacceptable. We have Cambria quartz countertops in our our Florida condo and in our previous home. It had a beautiful glossy finish. The countertops in our new home have a dull finish. Also the carpet in our 3 bedrooms is disappointing, not what we expected in a $500K home. ... More

I would not recommend. Workmanship is poor quality, finding more and more issues as we get more settled- poor painting, lots of seal and caulk issues, cabinet colors don’t match, mouse infestation, the list goes on and on. Not all issues are covered which makes it more frustrating. Major issues with hot water, recently fixed after enormous gas bill. Working with Jonathan now on warranty items and he has been great thus far! Lennar should spend a bit more time in the details of the home prior to close and move-in. The walk through is very difficult as they are showing you all of the amenities and doing the walk through at the same time. Sharon was our walkthrough rep and she was good at making excuses for things that were clearly broken and needing a fix- example- gentleman was power washing our pack porch and a flood of water came under the door- I asked if that would be fixed and she attempted to convince me if was normal from water pressure and would not put it in the list for repair. During the 2nd walk through, construction manager- Juan- confirmed it did require weather stripping, after I asked about it. Doing the right thing the first is key in customer service and business especially on a $460K plus purchase! Right now, wouldn’t recommend to a friend and wouldn’t buy again with Lennar. ... More