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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 20739 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

20739 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

Lennar - Quickly built homes that would have been better if more care

  • Anonymous
  • Verified HomeBuyer
  • July 30, 2019
  • Naples, FL

Quickly built homes that would have been better if more care was taken with process however, but overall satisfied.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Love my home but it was a rough start

  • Megan D.
  • Verified HomeBuyer
  • July 30, 2019
  • Hillsboro, OR

Upon moving in found out that my water had been turned off. Lennar had the city turn off my water which cost me $100 to have it turned off after hours. The day after moving in I went to do a load of laundry in the upstairs laundry room. About 30 minutes into the load water started pouring from the ceiling and into my dining room downstairs. I immediately turned off the water to the washer but it was too late. It turns out the drainage hose from the washer wasn't secured properly. Severe damage had been done. Repairs took 9-10 days and included commercial fans, ripping out floors, insulation ...

Total Score 4


Quality 3

Trustworthiness 3

Value 2

Responsiveness 4

What you could have done better

  • Joseph O.
  • Verified HomeBuyer
  • July 30, 2019
  • Lake Wylie, SC

Install a recirculating pump for tankless hot water heater. Water in SC is extremely costly. The backyard I was left with is a cliff with an 80 degree grade ( we are in our 70s not able to enjoy the yard) otherwise we are enjoying the house.

Total Score 4


Quality 5

Trustworthiness 3

Value 4

Responsiveness 3

A house that "Includes EVERYTHING", but doesn't.

  • Henry K.
  • Verified HomeBuyer
  • July 30, 2019
  • Shafter, CA

Be prepared to "be on your own" , as I was told after I had moved in, papers signed, and asking questions about some very confusing things ( wi-fi, what and where certain things are, including instructions). Good thing this isn't my first house. But, I am in a "learning mode" with special circumstances. I would buy it again, because of the people you "meet" thru the process, which was smooth and painless. No regrets. And survived the "earthquake" with absolutely no damage. The only thing I would change is making the garage bigger and insulate it. Most of the locks, and dead bolts were not ...

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 2

Paint, chalking was terrible paint overlaps on floors sloppy painting on doors 1 door wasn't even primed 1st chalking overlaps on all corners in every room,. Molding trims in living room foyers not flush against wall. Cheap flat paint in leiu of sheen

  • Ellen G.
  • Verified HomeBuyer
  • July 30, 2019
  • Myrtle Beach, SC

Stay on top of all construction throughout the entire process.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Lennar -

  • John M.
  • Verified HomeBuyer
  • July 30, 2019
  • Lancaster, SC

Landscaper used shoddy sod and put down a summer sod in winter.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

My Home Purchase

  • Anonymous
  • Verified HomeBuyer
  • July 30, 2019
  • Crosby, TX

They did make the home buying process very easy. It seems as if they push and push to get you approved, then drag their feet. Other than that, overall experience was not bad.

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 4

Respectable company with decently priced townhomes

  • Anonymous
  • Verified HomeBuyer
  • July 25, 2019
  • Brooklyn Park, MN

Lennar has been a pretty good company to work with. I happened to stumble upon their property and found that I liked what I saw, almost instantly. While the quality of the workmanship was alright - much more geared towards rapid building and "cookie-cutter" style townhomes, meeting with the construction manager and hearing about their passion for "getting things right" was helpful. I was able to walk through and point out everything that might have been damaged or not to my satisfaction for a new property. As I have lived here for the past months, any issues that have popped up, Lennar ...

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Great home, bad community center

  • Anonymous
  • Verified HomeBuyer
  • July 24, 2019
  • Charlotte, NC

We are very pleased with our Lennar home. The house is great so far. However, the community center is FAR too small for the number of homes. There will be about 400 homes but only space for a party of about 10-15 people. Lennar was too cheap to build a bigger, better center. We have also had many issues with the grass and land outside. The sod and front bushes were placed on rocks and are dying already (after only a couple months), but lennar doesn’t include the yard in their warranty.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 2

Lennar - Would be very thorough with walk through.

  • Katie B.
  • Verified HomeBuyer
  • July 24, 2019
  • Charleston, SC

Would be very thorough with walk through.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Lennar - I have had some problems inside and outside the home, which have

  • Leonardo C.
  • Verified HomeBuyer
  • July 23, 2019
  • Riverview, FL

I have had some problems inside and outside the home, which have not yet been resolved and have been reported at the time

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Good people with Lennar, but not the best quality of work done by outside contractors.

  • Lynette A.
  • Verified HomeBuyer
  • July 21, 2019
  • Waconia, MN

When a person purchases a new house, you would expect the work to be of better quality. These contractors are supposed to be professionals and do better jobs than myself. We shouldn't have to have painters come back, sidewalks fixed, plumbing fixed, fixtures replaced, garage siding repaired all within the first 2 months. The CM was awesome! He was very willing to get people back in and make the repairs. We passed our 60 day mark, so no more CM helping us. The current customer care rep has been good so far and brought contractors back to make repairs. With the price one pays, I would expect ...

Total Score 4


Quality 2

Trustworthiness 4

Value 3

Responsiveness 5

I have a leak from the rain . My floors are pilling up I've been here since March is now the middle of July still no one has came to address my issues

  • Annisha W.
  • Verified HomeBuyer
  • July 19, 2019
  • Hiram, GA

Please make sure you see your exact home before you purchase there was some confusion on the pitches versus what I received are what I thought I was gonna be receiving I had already signed my contract to build and then found I wasn't given everything that I seen on the picture so I had to pay an additional $1000 down and over 18000 more in upgrades to receive what I want other than this my home by an experience was great

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Sales Team Issues

  • James F.
  • Verified HomeBuyer
  • July 17, 2019
  • Indianapolis, IN

Wasn’t too happy with the original sales rep Viet. Took a long time to get things back to us which caused delays in our build. This also pushed us back at the design studio which then we couldn’t pick the exterior colors due to other homes next to us getting there before due to the delay. Wasn’t thrilled about spending over over $400,000 on a new home and not being able to get the brick and siding we wanted. Our new salesman Joe helped move things along but the damage was already done by viet. We also had a flood in our basement not more then a few weeks aafter we moved in due to the pit not ...

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 2

No surprises here

  • Daniel S.
  • Verified HomeBuyer
  • July 17, 2019
  • Riverview, FL

Over all I’m satisfied with my new home. I knew going in what to expect. Lower end fixtures and appliances, drywall work definitely not the best but about what I expected from a track home. People at lennar very helpful but slow to respond to minor issues. Never did get my garage keys and bathroom exhaust fan never has worked.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Mixed Review

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2019
  • Visalia, CA

This was my second Lennar home in five years. However, the quality of materials and workmanship has significantly declined compared to my previous Lennar home. Lennar homes are beautiful and space is planned out well. Buying process was easy and not complicated.

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Love our Retirement Home, but...

  • Larry D.
  • Verified HomeBuyer
  • July 11, 2019
  • Punta Gorda, FL

We love our new home & it is great for the price oaid; however, we had lots of issues due to poor workmanship by subcontractors & everything being so rushed. We were also lied to about a few issues. Make sure anything promises that is important to you (green space behind home, etc.) is in writing, not just shown to you on a map.

Lennar responded:
Hi Larry, thank you for sharing your comments about your experience. We are sorry to hear about the difficulties you described. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can review and follow-up for you. – Lennar Customer Care

Total Score 4


Quality 3

Trustworthiness 3

Value 5

Responsiveness 4

Lennar - Pluses and Minuses

  • Wilbert C.
  • Verified HomeBuyer
  • July 10, 2019
  • Thornton, CO

Make sure as a new buyer you are present for the final walkthrough and customer orientation. Purchasing our home from out of town meant we missed both and were behind the eight ball from the start. Quality seems pretty good, workmanship and cleanup left something to be desired. Follow-up for warranty issues needs to be improved.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 2

Great design, great location, very good finishing material, but poor workmanship and responsiveness

  • Luiz F.
  • Verified HomeBuyer
  • July 09, 2019
  • Kennesaw, GA

I really like the house I bought from Lennar. Location is top notch. Finishing material is also very good. My experience with the sales team was also very good. Some finishing work is poor. Responsiveness is also poor. I have place a complain on a couple of electrical issues and never got anyone coming to fix them (or even to see what were my issues). Also my driveway, that was just done, is already showing holes on the concrete. Painting is bad.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 2

Good

  • Leon M.
  • Verified HomeBuyer
  • July 09, 2019
  • Fort Myers, FL

Our experience was good.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Response to fixing issues that were found has taken months. Customer representatives have changed and we have to start all over.

  • Michael W.
  • Verified HomeBuyer
  • July 09, 2019
  • Reno, NV

Don,t close until all the defects have been addressed.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Great price, but lower quality materials.

  • Anonymous
  • Verified HomeBuyer
  • July 09, 2019
  • Irvine, CA

I was expecting better quality from Lennard, but they use lower quality of materials, specially the cabinets and closets. I would suggest to reconsider and use higher quality. Just in the first month I had some problems with shower heads, running water on the tub, flicking mater bedroom recessed lights, and kitchen counter top on the big island. still have some problems, fortunately working in progress.

Total Score 4


Quality 2

Trustworthiness 4

Value 4

Responsiveness 3

Good as a lender

  • Luis O.
  • Verified HomeBuyer
  • July 09, 2019
  • Saint Cloud, FL

Buying the house was great but after the fact, hasnt been as good as a thought. Job was done very poorly and still to this day, my house is not completed. Workorders take forever to be submitted and contractor takes forever for the appointments to be made. Then, Lennar gets bought out by Century Homes. Not too happy with what’s going on.

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 2

Workmanship

  • James H.
  • Verified HomeBuyer
  • July 09, 2019
  • Ponte Vedra, FL

Maybe some contractors had to much work and hurried this house. The drywall and paint work are not up to par.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Quality Home, Great Location

  • Kenny W.
  • Verified HomeBuyer
  • July 09, 2019
  • Noblesville, IN

Superintendent was amazing throughout the process, always responding to any issues we had during construction and post closing. The biggest issue we've had was as of just this week when I discovered 4-5 pieces of 4" long siding buried on the side of my yard along with a 5-7 10lb boulders in my backyard. I was curious why my grass wasn't growing so I started to dig and found those issues (siding crew didnt clean up, grating company did not notice the siding nor take the time to clear any rocks). Overall, a good experience but wish the yard detail would have met my expectations.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

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