Skip main navigation

Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21903 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21903 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

This was the perfect builder and home for our plans to DOWNSIZE.

  • Denise M.
  • Verified Homebuyer
  • November 29, 2022
  • Elburn, IL

This is the third house we have built, and by far the easiest for us to navigate through. Although we would have liked to have been able to get some additional customization, we understand that the value of this builder is attainable through standardization of the homes. We were surprisingly impressed with the quality and amount of trees and landscaping that they did along Route 47 and at the entrance to Fox Pointe. Looking forward to seeing what the park brings esthetically to the development.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Nice people

  • Man Z.
  • Verified Homebuyer
  • November 29, 2022
  • Jurupa Valley, CA

Nice people kind attitude with me

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Horrible builder

  • Ian R.
  • Verified Homebuyer
  • November 29, 2022
  • Spring City, PA

Do not work with Lennar. Awful customer service and builder. Very deceitful and lied multiple times. Workers were under the influence while working on our house.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Happy homeowner

  • Linda J.
  • Verified Homebuyer
  • November 29, 2022
  • Westfield, IN

Excellent responses to any needs or concerns . 1st new home very impressed with Lennar for Osborne Trails home. Communication was terrific. Very happy

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Exceptional

  • Joseph S.
  • Verified Homebuyer
  • November 29, 2022
  • Fayetteville, GA

The home buying experience with Lennar from the on-site sales agent to the closing process was exceptional. I have bought several homes in the Atlanta metro area and this experience has been the best. There were issues after I closed but Kendra in customer care was wonderful and wasted no time addressing the issues. Would recommend Lennar without reservation.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Too many things wring

  • Paula R.
  • Verified Homebuyer
  • November 29, 2022
  • Myrtle Beach, SC

My car has gotten stuck in the garage more times then I can say and no one to help, you have to make virtual help. They hope you won’t Finish work leaves way toon much to be desired . Too many wrong things to go into. Including bottom end product used inside. The one good thing I can say is the head GC was nice. I would never buy another lennar or probably any new build.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Townhouse living at Venue at Longview

  • Lillian S.
  • Verified Homebuyer
  • November 29, 2022
  • Plumsted Township, NJ

The buying process was great. Love the house, but wish I could’ve picked some of the finishes. Waiting for small issues to be repaired. Overall, I would recommend, very nice community & looking forward to many years here.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

New home

  • Howard M.
  • Verified Homebuyer
  • November 29, 2022
  • Cypress, TX

Lennar provided us with a quality home. What you saw, was what you got. No add-ons.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terrible

  • John M.
  • Verified Homebuyer
  • November 29, 2022
  • Myrtle Beach, SC

The overall quality of the home is embarrassing. If Lennar could buy back the home today, I would gladly sell it! Too many things wrong to even begin.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Buying Experience and Quality of work!

  • Martin M.
  • Verified Homebuyer
  • November 29, 2022
  • Lakewood Ranch, FL

Hunter our sales person did a phenomenal job helping us throughout the process. We felt that the sales process was great. Unfortunately, the quality of craftsmanship and work of contractors has been well below average. Lennar sales process 10! Lennar quality of work 5!

Total Score 5


Quality 2

Trustworthiness 5

Responsiveness 5

Lazyness on craftmenship around whole house

  • Dalton F.
  • Verified Homebuyer
  • November 29, 2022
  • San Antonio, TX

If you want Lennar to go the extra mile just know they won’t. They will find the easy cheap way to put a house up. They used scraps for siding. Wall outlets are not symmetrical/ set properly light switches will be placed on random wall behind doors “that’s just how the electrical was ran”. Plaster/ paint looks rough all around the house. During walking through with construction manager we were instructed to place blue tape on issues that needed to be fixed. and during final walk we had to point out random spots that weren’t fixed. The spots we retapped and still moved in to multiple ...

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 3

The worst home buying experience - complete lack of quality

  • Amie W.
  • Verified Homebuyer
  • November 29, 2022
  • Mooresville, NC

When I walk into my home I am sad every day. The poor quality of this home can be seen in every wall, ceiling and floor.

Lennar responded:
Good morning Amie, thank you for your comments. We appreciate the feedback and are sorry you feel a complete lack of quality in your home. If there is anything outstanding in which we could provide some follow-up, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lack of plan

  • Javier D.
  • Verified Homebuyer
  • November 29, 2022
  • Davenport, FL

The full process is a pain, from the sales agent, unresponsive, to the closing. I still have some unresolved issues. Only the two o three people in the CUstomer Service area, like Mr Delgado, communicated with me and tried to solve some major issues

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Terrible

  • Sonia H.
  • Verified Homebuyer
  • November 29, 2022
  • Saint Cloud, FL

Would not recommend a Lennar home to anyone. Sales associate to building supervisor were absolutely horrid. I arrived to my house after closing with front door lock improperly installed so I was unable to lock my front door. Was asked to just stay with it unlocked for one night. Frame or door was full of holes from whoever tried to install previously. After hours of waiting lock was fixed by neighbor. Front door and sliding door left open so home was very dusty and dirty. Sales associate, angie, stated someone would come clean. Never did. Building supervisor stated that I was being ...

Lennar responded:
Thank you Sonia for your feedback and for sharing your experience with us. We want to offer our sincerest apologies for the inconvenience this may have caused. If you would like us to review any outstanding items, please send a message to us at corporatecustomercare@lennar.com. Thank you.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Home Buying Experience was horrible

  • Kurt W.
  • Verified Homebuyer
  • November 29, 2022
  • Oswego, IL

The whole Lennar home buying experience was horrible. I would not recommend Lennar to any of my friends. If I wouldn't have lost so much money, I would have backed out of buying the home. From the start I was lied to about things and promise things that never happened. There are so many issues I came across from purchase agreement to roof leaking after moving in. So, in the end total disappointment from start to finish I would rate a zero on trustworthiness if I could

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Overall satisfactory experience. Responsive to issues.

  • James R.
  • Verified Homebuyer
  • November 29, 2022
  • Westfield, IN

Overall good experience. Utility information provided but could have been better explanation at closing or a one piece handout as to what to do and who to contact. Workmanship satisfactory with responsiveness to issues very good.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

I'm leaving in the house like you leaving in the construction when remodeling house they are not coming to complete the punch list is missing and they pass already since we are here almost 3 months so that's pretty bad not recommended to anyone leave a mo

  • Anonymous
  • Verified Homebuyer
  • November 28, 2022
  • Meridian, ID

I'm moving and thinking the brand new house will be nice but it's a kind of male night we can expressing out the ceiling is cracked my wall of the bathrooms they cut it open to fix the leaking and they still not coming to fix the drywall and the doors lighting door frame has been cracked they told us to come and going to fix it and then come to fix it in the bathroom is missing the GF I supposed to be going each bathrooms is not been there in the showers was a little need touch up and they never come to do yet and then the floor they cut out of the vent and they say they was going to come in ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Not woth it.

  • Myron W.
  • Verified Homebuyer
  • November 28, 2022
  • Summerville, SC

After all the headache, not worth it.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Review

  • Xiaowei Y.
  • Verified Homebuyer
  • November 28, 2022
  • Jurupa Valley, CA

Fast to build the house and good quality inside of house. Workers are very responsive and friendly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Put off for life from buying Lennar new build again

  • Darren W.
  • Verified Homebuyer
  • November 27, 2022
  • Mooresville, NC

Issue 1 - making people blind bid on a house and using supply chain as an excuse Issue 2 - custom build house where you have no say in what goes into house Issue 3 - cheap materials used, paint etc. Issue 4 - electrical issues Positive - Jeremy. Very helpful with updates during the building process Positive - Becca. Very helpful with the multiple warranty fixes

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

BEWARE! BEWARE! Go somewhere else

  • Diana R.
  • Verified Homebuyer
  • November 25, 2022
  • New Braunfels, TX

Apply your hard earned money somewhere else. Voss Farms Lennar is built on nothing but shortcuts, the contractors are not overseen. They do what and how they want. I would have though that Lennar would oversee someone building under their name. From start to finish everything was presented in a misleading way. You will not find out till after you close and do not even get me started on the homeowners association, or the solar contractor that you are forced to use.. BEWARE, BEWARE, BEWARE

Lennar responded:
Hi Diana, thank you for your comments. We are sorry to hear about your experience. If there are any outstanding issues we can help address, please send a message to us at corporatecustomercare@lennar.com. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Love the home

  • Rehn K.
  • Verified Homebuyer
  • November 24, 2022
  • New Caney, TX

Love the sales experience, love the home, loved closing even, but what is the purpose of doing 2 walk-throughs if the majority of the stuff on the list is not taken care of? If we could have waited to do closing, then I would have cancelled the closing until all of the punch list items were complete. Now I am wondering if those things will ever get done...For what we paid for the house, there should not be all the issues still left to correct. This is our 2nd Lennar home and this experience has not been a great one. This house was WAY more than our 1st one and we were treated better on ...

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 4

Worst home buying experience of my life!

  • Lillian R.
  • Verified Homebuyer
  • November 24, 2022
  • Saint Cloud, FL

Lennar takes no pride in assuring craftsmanship in their home building. During my NHO walk through, in every room throughout the home, there was drywall, painting, and baseboards that were damaged, in need of repairs/repaint and/or replaced. Closet doors are stained with dirty hand prints from installers not wearing cloves or washing their hands. Floor grout was not cleaned properly, making the floors appear to look dirty and dingy, not to mention poorly grouted with holes or gaps throughout. The drywall throughout the home, was poorly cut and installed leaving gaps of almost a 1/4" along ...

Lennar responded:
Hi Lillian, thank you for sharing your comments about your new home. We are sorry for the difficulties you've described. Please send a message with details about any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Looks good overall, needs attention to finer details.

  • Jesse C.
  • Verified Homebuyer
  • November 23, 2022
  • Huntsville, AL

First time home buyer. I chose my own realtor and mortgage company instead of what was offered by Lennar, and I'm glad I did. Their preferred lender was not very responsive when I tried to get pre-approval. Estimated completion for the house was relatively on target (2 week push back). My realtor had to press regularly to get updates from Lennar, which did get better towards completion. Inspections were on time and everything was ready at the final walk. All discrepancies were addressed, but more flaws and quality issues were discovered after closing. The house was not cleaned very well. Door ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 5

Over priced for this area and this quality of home.

  • Stanley C.
  • Verified Homebuyer
  • November 23, 2022
  • Whitestown, IN

A little over pricedper square foot, but we are on a golf course. Major issues with our address not being recognized by anyone! No deliveries could find us. We can’t change addresses because no websites recognize our new address. I have met some very nice neighbors on the upside.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 2

Narrow Reviews by Area