Lennar Reviews

Bought a home that was already being built. Got a good interest rate through Lennar Mortgage and felt like we got the house at a very reasonable price. Only complaint was that they didn’t include glass front doors like the pictures and all the other homes in the community.

The buying process with agent was great. It’s when things were not up to standards and you get no help it’s the problem. We still have a damaged bathroom we can not use. The build is sloppy and there’s a lot of things that look like they were rushed. Cutting corners. The sales part was good but not sure I would buy another Lennar again.

Overall, the house is pretty nice and was one of the better options in the area. However, there are multiple small things that show rushed construction and the use of cheaper materials (e.g., paint splatters/drips, CHEAP vinyl flooring that gets damaged from dropping even small/light things, a complete lack of towel/shower rods and cabinet/drawer handles, tiny screws for door hinges that are often stripped from overusing power tools which leads to sagging doors, tons of nails sticking through the OSB wall boards from missing frame beams during installation, wavy walls, and carpet edge trim only installed in 3/6 places that it should be). Our warranty service team has been very responsive and done their best to work with us on getting any issues addressed. We’ve had a bathroom exhaust fan replaced and a sagging door repaired in the first month of ownership. Both service requests were addressed promptly and respectfully. We are also working with our warranty team to get some paint because we have NOT received the extra paint that was promised during purchasing. One of the sales representatives (Carlo) is awful to work with. He is generally not responsive and disinterested in whatever you have to say. When Carlo does respond, his communication feels very condescending and disrespectful. Every interaction with Carlo leaves us feeling like he is just TOO IMPORTANT to even consider being respectful to us in his communications. He has been the worst part of the home buying experience with Lennar. On the other side of things, a different representative (Gwen) has been amazing in trying her best to help us where Carlo would not. Lennar’s data privacy procedures definitely need some improvement. Sharing people’s personal contract data is a major breach of privacy that could lead to harmful situations (e.g., someone’s stalker learns their new address, workplace, etc.). ... More

Overall. Not a pleasant experience from start to finish!

Lack of amenities. Poor material used to build home. Have to install basic necessities in home. Indoor door handles were installed on exterior doors.

Getting issues corrected after we moved in was a real hassle. There are too many people to deal with. One person says they will take care of something and drops the ball. Another says to file a report on line with Lennar. All in all you waste your time waiting for people who never show up!!

Took a lot of short cuts in building and didn’t pay attention to details in some areas.

I experienced multiple issues with the workmanship and quality of my newly built home; there were nails in the carpet, the paint job was poor, the garage door was derailed, the entry door from the garage into the home was dented, my electric front door lock was damaged, and the carpet on parts of my staircase was loose.

Know that you are investing in a track home - they are cranked out like pancakes - all the same, no choice, therefore there is no pride in the workers who push out the product. The warranty team does the best they can to address the shortcomings of the construction team. The biggest disappointment is the lack of cleanliness of the job site even on the final walk through. Dirt, building materials, nails, garbage, food everywhere. And it continues with completion of the next house and the next. It demonstrates a rush job and no pride in one’s work or product.

My whole process was very fast. Within the short period however, the loan process was very frustrating. The loan officer was difficult to reach at times plus some of the people who were working my loan lived in another time zone, making it even harder to communicate/connect with. The person who initiated the homebuying process basically disappeared after I put my down payment down. As a first time homeowner, I feel like the experience could’ve been way better.The house overall was nice until I moved in and experienced 2 roof leaks from the sealant being broken. Though it was quickly fixed, I believe as a new house there shouldn’t be a problem with the roof but then again they build the houses very quickly! ... More

Did not care for one of the Lennar Mortgage folks. Rick was very abrupt every time I had to speak with him. Always trying to talk past me and really did not listen to what I had to say. He tried making me get a loan for $10,000 more than what I needed. The only reason I stayed with them was because the rate they offered compared to other lenders.

I believe the walkthroughs are more for show than making all corrections. The major items were handled but the "minor" items that are more cosmetic are really not addressed.

Buying sight unseen is scary enough yet we were pleased with the overall outcome. Disappointed that we could not make changes AT ALL. Changes that would have not cost the builder extra but will now be extra for us. Our 2nd Sr Loan Processor was very difficult to deal with.. She almost broke the deal for us… Communication was difficult… I have sent emails after move in, no response!!!

Wrote review above without last names

Good people. House meets code but that's about it.

Bought a home with Lennar at the end of March. Closing was moved up--I appreciate that. However, lots of little dents and scratches that were promised to be fixed after closing never occurred. I followed up time and time again and never heard back. I gave up and paid about $1500 to fix these items on my own. Note that the homes are built by teams of independent contractors--Lennar does not have their own teams building them. Workmanship can vary. Knowing what I know now, I would not close until all issues fixed.

My experience in purchasing Skyborne unit was a mix of satisfaction and frustration. While the overall quality of the house was satisfactory, there were several areas where improvements could have been made to enhance customer satisfaction. One of the minor yet notable issues was the placement of the garbage disposal button under the sink. It seemed like a small inconvenience at first, but in practice, it became an annoyance in daily use. Simple adjustments in its placement could have significantly improved the user experience. Another aspect that could have been better was the provision of extra doors for the bathroom. Adding an additional door would have provided more privacy and convenience, especially for larger households. Additionally, the lack of extra space for storage in the bathroom was a missed opportunity. Incorporating more storage solutions would have been appreciated and made the space more functional. One major disappointment was the absence of an EV charger, despite the recommendation to install solar panels. This oversight was particularly frustrating as it left us unable to fully utilize our environmentally friendly energy source. It's essential for builders to consider the complete package when making such recommendations to consumers. Furthermore, the placement of the AC compressor right outside the living room, directly under the water pipe, was a significant oversight. During rainy weather, water pouring down from the pipe posed a risk to the compressor and created potential safety hazards. This could have been easily avoided with better planning and consideration of placement. Overall, while the house met our basic requirements, there were missed opportunities for improvement that could have elevated the overall experience. With a little more attention to detail and consideration for customer needs, the buying experience could have been much more satisfying. ... More

The salesperson and the project manager were great / Lennar was terrible - communication. legal closing were all terrible experiences

The overall buying experience was good, however there was an issue that was shared during my decision process that was short of accurate. The lack of parking has been less than desirable. I was told that I had two parking spaces in front of my townhome. However, when I double-checked after purchasing my home, I was told something different. There is not enough parking, nor is there adequate street lights for safety.

My Lender expereince sucked. Barely was able to get in contact with Rich W. Would have liked to have more interaction with him being that I was a first time homebuyer! Other than that, the construction team was helpful and friendly. I will probably not use Lennar as a Lender in the future.

The new townhome we purchased seemed to be rushed. There were two contractors, the first one left. The quality of the finished work was not that of a professional organization. We have drywall corners, edges, etc that weren’t finished properly. When we walked and blue taped problems, some were fixed others just had the tape removed. After closing it took weeks to get all the final issues fixed. We’ll have to work on the drywall issues ourselves. Also, the HOA was more than we were quoted. The plus side- The interest rate and closing cost buy down was the best I had seen in a while and better than anyone in the area. ... More

Our overall experience was good. Our sales representative Jessica was awesome!

Th construction quality has not been very good. The material used is below standard. All the construction issues are being marked as within limit, which is not good. The quality of the product does not match the price paid.

I have been experiencing lots of issues with the doors at my house in addition to a drawer in the kitchen that won't close properly from the first time I opened it. This is my first time purchasing a new home. Maybe this is normal. I did contact customer services regarding these issues and they responded immediately. They put me in contact with my representative and an appointment was made by him to have someone come out to make repairs. I am hopeful that when that time comes around all repairs will be made to my satisfaction.

Homebuying process was easy. I was not happy being int the middle of a cost cutting effort from Lennar. Originally told the house would come with (and was on all marketing materials including website) Wifi Mesh Network, Water Sensor, Ring Alarm, and other great items but it did not show up on the final transaction. I missed it on the documents I signed and it could not be honored. Not super thrilled spending over half a million dollars on a house and it does not include any ceiling lights in any room, the living room, and even the master bedroom! Need to run lamps everywhere. Getting the house is plagued with issues. The big one is HVAC which the heater didn't work upon moving in so they fixed, now it has heated up and the AC doesn't work which they just fixed today. Dishwasher drain line was not installed and just random quirks with door alignment, loose toilets, show knobs loose, towel rack fell off, floor board trim coming up, network/coax jacks on the wall not connected at all (just faceplate), network box shoved in and had to get re-installed/cut, etc. Tried starting dishwasher today and its erroring out, so dealing with that now. I'm hoping nothing else. Spenser has been good for support. Still wish I had a flawless Lennar experience. Sadly my parents had the same Lennar experience in a different state. My position is a Quality Operations Manager and while I think I have a particular eye, I don't think I was being picky on any of these flaws. The house even had the wrong number displayed on the home as it was the same as my neighbors, so that was changed. ... More