Lennar Reviews

The quality of workmanship is not there. It feels as if they were rushed or just simply didn’t care and the construction manager was not very nice to work with.

Great location and community

As far as sales,Deb is amazing to work with and I would recommend her to anyone looking to purchase a home in Sterling Ranch. On the other hand i am extreamly disappointed with the poor construction management and the lack of finishing anything before moving onto the next home. We moved in almost 2 months ago and still our house is being pieced together while we watch others move in weeks/months after us and have a fully finished house and landscaping. This company is more worried about putting up more houses than actually finishing what they had started.

The home buying process was a good experience aside for the misinformation on certain processes. My biggest issue is the quality of the build itself. The attention to detail and overall workmanship is terrible. All the issues pointed out at the walk through were not taken care of by the time signing came along. At signing I was told this would be handled and no one ever came back to fix anything. The floors started splitting and the excuse I get is that it’s the change in temperature. There are many areas in the dry wall where holes and gashes were left along with the cabinets in the kitchen falling apart. I have followed up weekly with the master builder to have these changes but I keep getting blown off. I’m highly disappointed in all this given the price of the home and the promises made during the sales process. If my warranty eclipses and the issues are not fixed I will be getting legal representation. ... More

Lennar provided the day for closing and there were a lot of items that were not completed/resolved prior to moving even though it was promised thet would be completed before closing. It’s difficult to get any responses from them to resolve outstanding issues and when they provide a date they don’t stick to it.

For price of this home the overall workmanship was very poor. There are many basic things that were poorly done such as painting, and door and trim installation. Very disappointed with the quality of the work.

1. Stone on front of home had to be replaced- poor workmanship. 2. Horrendous spackling job in the garage, stairway and storage room. 3. Key to the home does not work in the lock of the door to the house through the garage. 7 weeks later and we still do not have the proper key, which is on order. 4. Stain on front cement porch -still no solution for removal. 5. LENNAR mortgage process was a nightmare. It should be streamlined- instead it is very time- consuming and difficult to navigate. There are too many people involved. There should be one contact person for the whole process to track progress and avoid requests for duplicate information. ... More

I love my new home! It has been a pleasure working with Lennar employees.

Where to begin? So many issues and disappointments dealing with Lennar. Found a house and started the loan process in January 2022. Got approved and thought everything was done. Move in date set for late May. Got a call from Alex. our Lennar Loan Officer, in March to resubmit everything. He was impatient, offered no explanation and surprisingly rude. He seemed so nice and helpful back in January. Every week I was asked to submit something else even though I was assured nothing more was needed. This went on for two long months. Finally finished the loan process a second time and was approved again. House got pushed to June, July, August then finally September. Signed title papers on a Friday and was told I would get the keys that day. Didn't hear back from Lennar until Tuesday when they called to tell me I needed to return to the title office to sign redrawn documents. The house took so long the title expired. Finally moved into the house in late September. There were several construction issues including: scratched and cracked cabinets, a bulge in the guest room wall, unfinished baseboards, three cracked floor tiles, grout splashed on base boards and kitchen cabinets, bent window screen, stained shower from all the debris that was left inside after installment during construction, mismatched paint on the patio walls and splashed paint on patio railing. I was surprised they actually called this move in ready. Once moved in, I had to schedule repairs for the above issues. It's been almost 6 weeks and Lennar has yet to repair everything. Twice I've made appointments on my days off where I was given a four hour window for repairs and both times they no showed. Didn't even receive a call. And the scheduling process is quite thorough too. You have to reach out to the Customer Care Rep, then schedule a virtual appointment so they can see what needs to be repaired then wait four hours on your scheduled date for repairmen to show. The entire process is ridiculous. You have to deal with three different groups of people just to schedule a repair. And after all of that, twice they didn't even bother to show up! Other frustrating issues moving to a Lennar community include no HOA information or mail delivery. The HOA number Lennar listed on their "important numbers to set up your home" list turned out to be a wrong number. Mail boxes have been set up but no mail has been delivered to any of the homeowners yet. Every week we have to go to the post office to pick up mail and even the post office is confused about the mail service here. Apparently, it has not been registered yet to receive mail service. So, the fun continues... ... More

From beginning tones the experience was exciting and amazing all the way through!!!

Since moving in Lennar been great highly recommend

We are happy to be here

dishonest, don't no the word truth, had I known up front what kind of company this is I would NEVER completed the purchase. Ethan is the master of misinformation and Lori is USELESS. Just highly unsatisfied

The staff is friendly, responsive, and helpful.

If i didn't need to move i would not have closed on this home. Did the walk through and marked issues. Came back to check the work and they created more issues. Filled 1in gaps with caulk. Cut into siding above where the repair was. Pained over areas of repair outside and the paint does not match. Told us to wait 1 month to see if colors match after a month. Paint still does not match. They said if it didn't match they would repaint the house. Still waiting. Our sod sat on palets for 5 days before they installed. I have watered 2x day everyday as instructed but it is still dead. I WOULD NOT EVER RECOMMEND LENNAR. The model homes are beautiful but you do not get the same workmanship on your home. ... More

I have bought at least 3 new homes in Florida over the last 30 years and I can say this is the worst experience I have ever had. The house was not ready in any fashion before we took it over. They told us 1 day before closing that they could not close. We had to find another solution for a temporary home for another 3 weeks at the last minute without any explanation from Lennar. They promised to refund us for some of our extra costs but as yet it has not been given back. The workmanship is shoddy all round and since closing over 2 months ago we still have sticky blue markers all over the walls and cabinets that need attention. The floors weren't even cleaned from tradesmen's dirt on move in day - and they were still laying carpets and putting up blinds. ... More

Over a half a million dollar with the quality & workmanship of a motel 6. Home was dirty at closing, workers leave trash inside and outside your home. Paint chipping and peeling was left through the home. Door knobs and other fixtures falling apart. In order to have this repaired even one day after closing you must log on and submit work orders and wait. The cheapest & discontinued products were used (cabinetry, floor tiling, paint color and quality). Overall very displeased. Submitted anonymously because all of the defects have been repaired at my own expense. After having Lennar repair once I wouldn’t trust their poor workmanship ever again. ... More

The process was fine. I wish that Lennar added the small area of grass in the backyard and screens for the cost. But other than that all has been well thus far.

Process was thoroughly organized and helpful every step of the way. Transparent. Lennar has created a support system for their home buyers.

We really like our house overall. As with any large builder, we continue to find examples of shoddy workmanship and sloppy trim work. Our biggest issue was the fact we specifically asked about hardwoods on the entire first floor of the house and were told the house we were looking at would have hardwoods on the entire first floor. Upon flooring being installed carpet was placed in the guest bedroom, and the builder said that was the spec for the house. This is a small room and would have been a very simple and cheap fix for Lennar, but they simply do not care.

The construction process was very poor with poor quality observed in multiple areas. Although our construction manager was very helpful after closing, it was obvious that he had little or nominal control over the process. Quality control check points need to be established to enhance the customer experience and improve overall quality of the home

Very professional and caring. Always ready to assist and fix any problem in an expeditious manner. Excellent people skills while continually reaching out to resolve problems that may occur. Definitely five-stars earned!

When we came down to Florida.to see our home for the first time it was a pig sty. None of my appliances were hooked up. Had no Primary shower enclosure & still don’t have one after 2 1/2 months . For me Lennar does an awful job of building these homes & I am not the only one in our Villas at Bicayne Landings Fl. Workmanship is is absolutely terrible. Takes forever to get Lennar to fix anything in our Villa hence the shower enclosure Lennar just seems like they don’t care. Would not recommend them to build your home.

We have known many people who have purchased a Breland home in our area and were happy with the quality and process of building their home. Shortly after we contracted to have them build our new home they sold out to Lennar. We were told that it would be seamless and nothing much would change. in our experience, everything changed. We thought the superintendent's job was to oversee the quality of work being done. Many obvious items were completed incorrectly or poorly and had to be fixed based on our request. After moving in we fixed many existing and new issues ourselves rather than waiting on them to address. Some of these included items such as reversed plumbing lines to tub temperature mixer/regulator, We understand that building a house isn't without challenges and things sometimes end up wrong, especially in our current labor environment. However, this doesn't relive the duties of those overseeing the process, who is the gatekeeper of the home's final quality and the new owners customer satisfaction. Word of warning, they will imply that you must use the builders title company. We found their fees high and their service worse. Insist on using your own local title company that employs people who care. ... More

Lennar Sales Associates, Loan Officers, Title Officers, Customer Care Rep./Associates are ALL Excellent, Responsive and Diligent! The entire process, from initial purchase to final move-in went smoothly. I would have given 5-stars but for one thing the cleanliness of the house on move in day inside and outside was not good.