Lennar Reviews

Not my first home buying rodeo and I was able to find a home that met my needs in my desired area. Lennar made it easy and process was very smooth. I've been in my home for about 3 months and while building is going on all around me, it's been as expected. Minor issues that I have raised have been addressed pretty quickly with no pushback.

Pretty happy with home and customer service

Drywallers should be embarrassed & ashamed of their work. Worst job we've ever seen. Had a tree die, it was watered along with everything else. Response about Lennar replacing it was 'it must have been a weather event'. Apparently only on our tree & nowhere else in the development did this weather event occur. Lennar will not replace it - even Lowe's has a 1 year warranty on trees This home purchase was our 6th home buying experience and by far the most stressful.

Overall love the aesthetic of house, but if I had the option to give my money to another company with the same home I would have. We were encouraged to wait until almost a year to put in tickets to wait for the house to settle. There are already cracks and issues one month in. The agent Sarah was nice enough but was clearly there for sale. Asked "personal" questions that we had already answered and no agent gift at closing or follow up. Kimberly only spoke to my husband and didn't even look in my direction unless I asked a question to which the answer was diverted to my husband. Neighbors had a similar experience. There were issues that were unresolved - our door wouldn't slide and still doesn't… no one came to fix it. The same dirt was in the track after we were told that t was looked at. We reached out and Kimberly said there was nothing she could do after closing. Customer service overall awful. ... More

Our salesperson gave empty promises and even outright *****. We had to escalate WAY above her head just to get home ready to close.

Overall all review 2/5. I was the one calling Mortgage, sales rep and even had to escalate the matters to management so I can get some type of answers. Never knew my closing date until a week prior. Sales rep, Brycen never gave me no next steps after the earnest money because "he was to busy taking care of other clients" even though I should've been treated as a client as well. Very disappointed that it felt more of a job for me to get a house with you guys then it was a process like everyone else says it should be

Home buying was the worst I have ever went through, the right hand does not talk to the left hand. Quality has dropped and home owners will suffer long term with these issues. Trustworthiness, no one will reach out and tell you where things stand and or how to proceed, I feel they don't truly care, i would feel bad for new home owners. Responsive is not in there vocabulary, months later still don't hear back!

Everyone with Lennar was top notch! They have been responsive and provided the highest ***** of service. I could not have been more pleased with my home-buying experience.

Word of mouth. Also my realtor

My encounter with Nina was the best experience.She was a great help in the process of buying the home from the beginning to the end. Any concerns I might have had. She would take her time and explain and solve any issues at anytime which is very important to me. Overall, the experience, was the best. And she is definitely an asset to the company..

Really great service. Easy and stress free

the backdoor through the master bedroom could have been better executed.

Garage too short, if you have a big truck or SUV the space is really tight.

Overally the experience was wonderful. There were a few challenges that came up, and the Lennar community couldn't have been more helpful in resolving them in my favor. Logan, the construction manager, went over and above the call of duty when it came to accommodating requests, and even helped with outside vendors (e.g., *****) when he wasn't required to do so. Dominique was very helpful when it came to resolving Financing issues - not part of her job description. All people I encountered helped to make the experience very positive.

We would have been more satisfied if we were given the choice to choose the type and quality of the materials used for building the house. For example vinyl placed over the cement is very unhealthy. We don't like the countertops made of quartz, the cabinets are cheap and I can't stand the carpet in the rooms. If we would have given the opportunity we would have changed all of these and more, of course for an additional cost. Now , in order to replace them it will be even more expensive.

Two months after closing. The customer experience overall was great. The grass being dormant and requiring a ton of water to get to green is something to note, as is the Johnson and nut grasses that seem to take over the yards because they were not dealt with prior to laying the sod. Paint is a very thin coat especially on the doors, so be careful with that. Appliances have worked great no issues with any of them. All the people in contact with me through the purchase process have been great and worked with me and my odd situation I had to make things work out.

Builders and designers are experienced. Impressed by chosen materials. Loved every minute in it. I wish if they reduced one ***** of the house and little more space to lower ***** bedroom. Very congested.

I just didn't know about the easement that does not allow you to put a fence. Also, the paint is not that great.

I purchased at Tupelo Park ,417 *****.Lennar made the process very smooth,low stress,no pressure and gave me positive verbal feedback all the way through closing.I was very pleased.

The home itself is nice. Though I would have to say that the some of the craftsmanship and materials could be done better. I had to recaulk my entire house. Outer walls are kind of thin. There is definitely wasted space in the kitchen cabinets. Had to call in a repair within the first few days of moving in due to water getting in the home when it rained, and the customer service was great. They got someone out quickly to fix the issue. All the customer service interactions I've had have been very positive.

I've only had a few warranty issues so far and the warranty team has been quick and responsive. My one quarrel so far is the grout haze on the tiles. I've already spent a lot of time and money sealing the grout so having a crew come out with an acid wash is out of the question. *****'ll have to find some other way to get it up. Probably one tile at a time on my hands and knees scrubbing. Just wish that the contractors Lennar hired had done it right the first time. My floors look like they're permanently dirty and it's a brand new home! I hope Lennar gets better tile contractors in the future.

Overall Lennar is a good builder. At closing they gave us a nice orchid and a welcome home sign, that was a nice touch. They have a large number of staff. We kind of felt that there was too many employees that you have to deal with during your buying experience. Since it is mandatory that you go through their title and escrow department the consumer/buyer does not have much of a say in that department. Several of our emails and questions went unanswered and delayed. Their reason was that they had many homes closing at the same time. The whole process is also through their Lennar portal and often felt less personable. At close of escrow we would have loved to get a binder with all the home information instead of through an email. There were to many pages to print. The superintendent for our home was great and we couldn't of had anyone better. His name is Ronnie and he honestly made everything better. He was on task and responsive and a hard worker. Lennar has done a great job at getting the minor repairs done as quickly as possible as possible. Also Will who handles the coordination of the repair was on the ball at all times, taking care of the repairs we needed. Thank you Ronnie and Will for taking such good care of us, you guys got a 5 star! ... More

Quality of central Air conditioner ventilation needs to be installed more professionally. I had to invest & spend $950.00 of my own money to upgrade ducks & vents.

We love living in Babcock.

[TRANSLATED FROM ES] The air conditioning in one of my bathrooms isn't working; it's completely hot, and I'll have to wait until ***** to use it. The technicians come, but if they don't go up to the attic to check the ducts, it's impossible for them to find the problem. I'm very unhappy and annoyed by this situation.