Lennar Reviews

Your process for warranty work should be an in-person meeting not and online video call that the homeowner should have to do. When warranty work is being completed a representative from Lennar should be there or at least communicating with the homeowner. I have sat around for many hours waiting for work to be done and a few times no show or later than told with no call.

While we really like the home we have, the property has drainage issues and the builder didn't take significant steps to alleviate the problems. They throw some rock on the ground and claim there is a French drain when that's not the case.

On two separate occasions we were told to expect full wood flooring and NOT carpeting which was one of the main reasons for our purchase !!! Secondly we also expected to have a garage door opener and gutters! Carpeting being the main issue as this what we were sold on and promised! We have since purchased a garage door on our own and are seeking vendor for the wood flooring as well as installer to “complete “ our home !!!

Would have been great if they helped with the silverfish problem. The brand new homes are infested with bugs. Still dealing with it after almost 2 months.

I am happy with the property but the warranty proccess has been slow and frustrationg; it's been nearly 2 months since closing and am still waiting for punch list items to be completed. It has been difficult to manage since I am not currently located in Florida.

Quality of work could be better but overall okay.

The experience was not good and that’s being kind. The mortgage person had no idea what was going on. The setup of the first 3 homes upon moving in left use not knowing who any of the utilities where going to be we had to figure it out ourselves. 2 month later we where able to get internet but are still waiting for mailbox’s. And the craftsmanship shows that everything was just slapped together as fast as possible and getting someone to fix the issues was a waste of time I have done most of what I asked to be done myself. And the house was filthy for buying a brand new home.

Hello. I would equate my buying experience with Lennar to be average. Closing was delayed multiple times due to obvious supply chain issues. Communication was above average but the attention to detail in the construction of my home was lacking. Cleanliness was a problem and Multiple punch list issues were recorded AFTER my closing with no clear direction on how they would be addressed. I am not local so email or phone calls are critical in understanding issues going on with our home purchase. Setting up utilities took some figuring out. Would be nice to have a welcome aboard packet for new home buyers to outline everything we need to be aware of when purchasing with Lennar and ChampionsGate gate community. ... More

Be prepared to pay more than advertised. Option costs are not included in web pricing and every house gets option adds. Be prepared to pay more the day you sign a contract. Our home went up mysteriously $10K the night before we were scheduled to sign a contract. Dishonest business practice. Fit and finish is something to be desired. If you are OK with no screens on patio doors, no gutters, permanently mounted toilet paper holders too small to hold toilet paper rolls, poor concrete work, lowest grade carpet and padding you can find, no outside lighting over the garage door, a garage too small for most SUVs and pickups, a two-car garage that can really only handle one car, no storage whatsoever, crammed into 5 feet of separation between you and your neighbor on both sides, narrow driveways, and narrow streets, then this is the perfect home for you. Once you move in, you just start noticing these things. ... More

Better than I expected

So-so craftsmen work around the house.

Lennar staff was very ridged and not very friendly. Mail keys should be delivered upon close, the mail office can’t find ours and it has been over 6 weeks since we closed.

There is an obvious conflict between the sales/finance team and the construction team. Sales/finance wanted to move ou closing date two weeks earlier to achieve some goal. The construction team was not ready. Many poor quality issues were left incomplete at closing. It took many week to correct most of them and one is still outstanding six weeks after closing.

I’m more happy than unhappy overall, but there are significant items that really soured the home buying experience, including inexplicable delays in closing (not supply chain or COVID related, just disorganized), skipped final inspection due to the time crunch, bubbled paint/missing paint/splattered paint in numerous spots (all minor, but noticeable), failed low voltage electrical component problems, and insect problems immediately upon move in. All of these can be fairly easily corrected, and for the warranty-covered items they are being fixed without any push back, so that is good. Also, the sales and customer service folks are knowledgeable, honest, polite, and all-around pleasant to work with. But the bottom line is that even though I can look passed these because I can see the house for what it will be once these things are addressed, it is frankly embarrassing to bring over friends and family (for at least the first 2 months it takes to fix these) to a new house with all of these issues. ... More

Corners were cut in many things while delivering the townhome. While buying there were no options provided to pick and choose options available. Call me if you want to know further about the experience and journey. Thank you.

They put the electrical meters right by my front door also my neighbors electrical meter is by my garage door looks awful didn’t show this in the pictures

Some of the 30-day corrections took extra effort to fix. Some of the overhead fixtures do not lend themselves to installing a fan. The wiring is buried too deep behind junction box to access. The smart home features all require separate apps. They are NOT interoperable.

Delay of house closing twice due to builder, but overall an okay experience. Customer service/support for once you are moved in has been very responsive and quick.

Not the best finishes for the price. A lot of small details were not finished prior to closing and still everything is yet to be finished. For being advertised as luxury and move in ready we expected a lot more. The house is well built for the most part but all the various contractors they bring in aren’t always that great.

There was a lot of turnover of staff in the beginning which overall delayed our spot on the list to purchase. The floor model options were listed as options on all the paperwork, when it came down to being able to get a floor plan option they were no longer an option, specifically floor plan 2 converting the dining room to a suite. The cosmetic options were very limited (counters, backsplash, floor & window covers). The cabinetry is very cheaply made, definitely a low value. The home was built to be rushed, Lennar clearly focuses on quantity not quality. We had AC unit issues day 1 of move in. We have had electrical issues since day 1, the electrician even stated his crew did a poor job with grounding the lighting. Some items we pointed out during the walk through are still issues today. We have not heard any updates on when the garage doors will arrive. George is very friendly for the walk through being overly stating he could stop by later to quickly adjust/fix things if needed. Nobody ever mentioned that you have to submit a fix it ticket request via Lennar portal and wait several days/weeks for issues to get taken care of. We are still waiting on the electrician now that half our lights aren’t working in the house. Overall I would never buy or recommend a Lennar built property. ... More

Buying the home was fine - responded quickly to an opportunity for earlier acquisition. Dealing with the bank was a horror. This is my 11th house so not my first rodeo

The homes are nice. I feel like they are just slapped together though. The sales people were nice and helpful. The construction manager is amazing. The loan department is awful.

good experience at point of sale

Working with Heather in sales was a great experience. She is helpful and prompt in her responses. We love the layout of our home and what it has to offer and feel that the overall construction is done well. However, the finish drywall and carpentry work leaves much to be desired. The work is the equivalent of a weekend DI wire not a professional builder. The accepted level of finish work shows the construction team’s lack of attention to detail.

I liked the representative. She went above and beyond to help us and make us happy but when it came to the construction it was finish quick and we will fix it once we close on the house. I have been having major problems with the subfloor (it creaks). This is NOT my first home that I have built and for someone to tell me all homes creak, yes they do, OLD HOMES not brand new construction homes. Then, there is the issue with the sheetrock. It is beginning to bulge out, again all these issues are things that shouldn't be happening within 2 months of living there. On the contrary to the construction, their customer service is excellent. They come and fix what is wrong within a weeks time. Overall, I love my home. ... More