Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 17722 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Good home, should have finished before closing
- Steven S.
- Verified HomeBuyer
- January 12, 2023
- New Port Richey, FL
Lennar makes a great final product… if it ever gets finished. Lennar forced us to move into our house early when there was a list of at least 28 items long incomplete. That includes broken cabinets and glass, holes in walls and electrical problems. We move in a month ago and have maybe brought the list down to 26 items. Lennar sold an unfinished product just so its management can receive bonus. Dirty business. Home once complete I’m sure will be beautiful.
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 2
Not what I expected
- Carlos M.
- Verified HomeBuyer
- January 12, 2023
- Land O' Lakes, FL
Where I can start? Beginning the mortgage process was a nightmare, they always give me a different number than the first time, at the end we agreed in the condition but was not that I expected. Then, the house build, they make me close my house end of November, the house was finish end of December, that’s crazy. The neighborhood is great and the house is beautiful, however the process was a nightmare and they could be better with us.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 4
Homes that frustrate
- Danny G.
- Verified HomeBuyer
- January 10, 2023
- Shafter, CA
Being that we spent over half a million. Things felt rushed. Materials used were cheap. Lots of mess ups that after we move in aren’t covered. Bathroom shower tile is horrible. Master shower casing is losing its color. When you do a walk through and only thing you hear is I have another appointment I have another appointment we got x amount of time left. Process was just the worse. Still don’t have proper doors and other main fixtures for the house. Nightmare! For the amount of money this should of been a non rushed professional set up process. Instead it was I got get my numbers process
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
After service is a problem
- Rupam D.
- Verified HomeBuyer
- January 10, 2023
- Carver, MN
Good house but good finishing and after service is a problem.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Mixed experience
- Anonymous
- Verified HomeBuyer
- January 10, 2023
- Otsego, MN
Great project manager. Not impressed with sales person on my account. Sub contractors were hit or miss on workmanship
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 3
Lots of "I will get back to you" with no follow up
- Anonymous
- Verified HomeBuyer
- January 10, 2023
- Noblesville, IN
Lots of "I will get back to you" with no follow up
Total Score 3
Quality 4
Trustworthiness 3
Value 3
Responsiveness 1
Gave us a 90% finished home
- Clayton B.
- Verified HomeBuyer
- January 10, 2023
- Mont Belvieu, TX
It was a pretty tough experience. Our sales girl quit in the middle of building. Bounced around to a couple others that didn't help much before being handled by the manager. First walk through was scheduled when work wasn't complete yet. Final walk through when there was still workers working on the house. Was promised issues we found would be taken care of. Here we are a month and half later and we still have tape on our walls from the walk through that haven't been addressed. Even add ins we paid for in the contract weren't done. Crooked walls and bad drywall in multiple places and the 2nd ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Problems with the villa
- Anonymous
- Verified HomeBuyer
- January 10, 2023
- Land O' Lakes, FL
The initial walk through was a disaster. Scheduling was received from Lennar and the salesman. After waiting close to an hour the sales office was contacted and someone came and said it wasn't on their schedule and they didn't have time. It was rescheduled and all the problems were not listed. Receiving the C/O was a couple weeks experience. It is very difficult to find who to contact for problems: for example. frost killed bushes in a villa's yard. The layout is nice, but getting attention to the problems is difficult. I still can't get the construction mess off the floors. The ...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Dons folly
- Anonymous
- Verified HomeBuyer
- January 06, 2023
- McHenry, IL
Broken patio door lock ifentified 6 weeks ago. No action. Issuess with front door lock and latch. No action. Air leaks everywhere. Cracking of plaster in bathroom
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Nice house but be diligent about inspections
- Todd F.
- Verified HomeBuyer
- January 06, 2023
- Summerville, SC
Overall we're happy with our Lennar home at roughly 2 months of living in it. Quality of the finish work leaves a lot to be desired though. Lots of little things that are somewhat hard to catch during inspections that need repaired or replaced. If you can avoid closing until every little thing is fixed do it, much easier to get it fixed before you close.
Total Score 3
Quality 2
Trustworthiness 2
Value 4
Responsiveness 3
Iva Frances
- Iva B.
- Verified HomeBuyer
- January 04, 2023
- Valencia, CA
Ask about parking - rules and regulations Make sure you get HOA rules s d regulations
Total Score 3
Quality 4
Trustworthiness 2
Value 2
Responsiveness 3
Issue started from Day 1 after closing
- Preetha M.
- Verified HomeBuyer
- January 04, 2023
- Carmel, IN
Issue started from Day 1 after closing and response from Leenar is unimaginable, till date its not yet closed. Very bad build quality, lot of issue construction with electrical material quality
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Lack of communication and follow through madr the experience frustrating
- Anonymous
- Verified HomeBuyer
- January 04, 2023
- Wesley Chapel, FL
The experience was okay. Alot of frustration with lack of communication between the different moving pieces. We would see an issue and ask about it and the response was always, the inspections will show it and fix it... but they were never fixed. Now we have been living there a month and have submitted several requests to have things fixed under the warranty. We have had more no show appointments then actual people there to fix the problems.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Not too happy with purchase
- Dipendra S.
- Verified HomeBuyer
- January 04, 2023
- Euless, TX
Home prices are expensive than it should have been. I see lots of metal pieces and broken glasses in my backyard. I mentioned to clean it all but there are still there and now i have to clean it.
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 4
Great start, ROUGH finish
- Anonymous
- Verified HomeBuyer
- January 04, 2023
- Naples, FL
Our sales person Jordan was great at getting us to contract and rude, pushy, and disrespectful as we got closer to closing. Our construction manager was friendly and responsive before closing and then dismissive and ignored us even in person after closing. Promises were made all around that have yet to be fulfilled. Very disappointing. After talking with neighbors, it is apparent the company's goal is to close on incomplete homes and move on to sell more rather than selling complete product. Customer service and client satisfaction are evidently not priorities.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Just OK not WOW sadly : TN
- Lisa H.
- Verified HomeBuyer
- January 04, 2023
- Hendersonville, TN
Overall home was completed in time and love it for the most part. Some materials used were very cheap and quality not great . Doors to my office don’t close properly , will end up replacing with nicer ones . Locks to from door didn’t work , nails left in roof , all windowed left unlocked , garage not painted inside fir a house over $630k my inside of garage looks like a toddler built it . Not painted , steps have nails showing , I will need to hire someone to finish . Landscaping not great will hire someone to improve and fix . Paint on inside very cheap .
Total Score 3
Quality 1
Trustworthiness 2
Value 3
Responsiveness 4
Poor workmanship and low end materials used.
- David J.
- Verified HomeBuyer
- January 04, 2023
- Murfreesboro, TN
Not the experience we were looking for. Materials used were not the best quality.
Total Score 3
Quality 2
Trustworthiness 4
Value 2
Responsiveness 2
Title went well but I have been asked to pay fees after closing that I inquired about prior
- Amanda W.
- Verified HomeBuyer
- January 03, 2023
- Madison, AL
Overall quality of work is not present. I did not expect perfection but there are definitely items that lack attention to detail. Overall staff is friendly and accommodating. I would have liked to see better quality paint and finishes in the home.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 3
It was ok.
- Amarjit S.
- Verified HomeBuyer
- December 27, 2022
- New Whiteland, IN
I would like to include that our experience was great.
Total Score 3
Quality 3
Trustworthiness 4
Value 2
Responsiveness 1
Not what I expected
- Camille M.
- Verified HomeBuyer
- December 27, 2022
- Las Vegas, NV
Quality of workmanship is fair. Hollow parts in the upper floors, can’t do anything about it. Cabinets in the kitchen were supposed to be fixed before I moved in which was the first week of November. Nobody is coming until the second week of January. Crappy paint!!! Garage door was not installed properly, it was “customized” and I was told I couldn’t be fixed, but was recustomized by the garage company.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
AJ
- Aniljit T.
- Verified HomeBuyer
- December 27, 2022
- Fortville, IN
Lots of touchup are pending,,, floor , drywall, door polish…
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 1
Not everything is included
- Sruthika G.
- Verified HomeBuyer
- December 27, 2022
- Noblesville, IN
Sorry to say but..It was shocking when it came to our knowledge that their are no towel hangers in any of the restrooms and no light outlet above the bathing tub in one the rest room.. is these are all upgrades included in Lennar planning/construction I think these are basic needs to be provided in the new homes. I have seen so many Lennar constructions but never like these..there are so many cut offs in the upgrades..I think it’s better to give options to the customers rather than saying everything included at least we can have some choices. And more over there are no bar top counter lights ...
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 4
I would have go with other builder
- Yaremi D.
- Verified HomeBuyer
- December 22, 2022
- Zephyrhills, FL
Home buying experience was ok. Our Mortgage Loan officer was Amazing and our job site Superintendent is amazing. However, the quality of this homes is cheap and with no taste at all. Materials are cheap, kitchen Granite is ugly, Master Shower is cheap and you don't get to choose any other details or make any changes to your own home. Appliances are cheap too. So you are paying $401K for $100K value home. Very sad!
Total Score 3
Quality 1
Trustworthiness 3
Value 1
Responsiveness 3
Lorraine Lakes, Lennar survey request
- Susan B.
- Verified HomeBuyer
- December 20, 2022
- Lakewood Ranch, FL
Getting responses from departments that are supposed to rectify issues is next to impossible. Seven weeks after closing still have 20+ items remaining from punch list.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
EK
- Anonymous
- Verified HomeBuyer
- December 20, 2022
- Rancho Mission Viejo, CA
Overall we are happy with the whole process of moving. There are some issues with the responsiveness and accountability of the team. We feel like there are too many people involved in the process and no point person to whom to direct complaints. Not very happy with the coordination of the project.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
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