Lennar Reviews

You will need lots of patience. They eventually to address the needs but not everything will be complete on closing and if you don't close when they set the date, you will be charged $300 fee for everyday not closing. You have to stay on top of all issues with them, however the staff is very nice and due to the supply issues in this economy it can be a nightmare.

Even with the material and labor shortages faced throughout the country, our home was finished only 5 days after the original projected date.

Fixing problems with house have been slow

Sales people were friendly. Pool issues took over a month after closing to resolve. Clubhouse and amenities were to be built by summer of 2021. They have yet to break ground. Response to punch list issues has been prompt. Typical production builder.

The house is fine, but the process could be better

The time line for construction was laid out after our purchase. Lennar completed our home in the time they said they would. Some minor issues arose after the purchase of our home, but Lennar responded immediately to our requests.

Anything I need it it was there

This was good working with super and sales rep they were helpful and answer all our questions and concerns.

For a new home and the lennar name the home should have been in better quality when we received it and the appliances are below par. Very noisy. Paint all over my upgraded flooring and even after someone came out to clean it a second time before we got the keys paint still on the floor

Lots of issues But takes forever to resolve Our settlement was 8/31/21 but I don’t have a schedule for repairs

It says a lot when you speak to neighbors and they all share the same problems and frustration with the builder as you do. I dread the problems I might come across 5 years from now.

1. Need better communication about construction timelines. Mortgage rates fluctuate and the buyer bears the risk 2.

Pleased with initial buying process during construction. Frustrated with short notice to close (required to close prior to opportunity to view finished product). Final clean up and finishing touch-ups to complex seem to be ignored.

We really love our new home build by Lennar! The building crew was amazing - fast and good quality. The builders' supervisor was very responsive and kept us in the loop. He really went above and beyond. That said, the sale process was extremely shady and frustrating. The price kept going up by the week and even when they "released the lot" and had increased the price substantially from the initial price, they put us through blind bidding extorting even more money from us. After we moved into the house, the Lennar customer service is very good, for the most part.

Many poor design features, overpriced for quality

The fact that they lied to us about our closing delays. We love our house. We love what we chose for our upgrades. The construction process was great, however the paperwork and behind the scenes was completely an unorganized mess. We were lied to about FHA/HUD delays that we had a feeling were lies, and recently found out to be definite lies. So disappointing. Nothing we can do about it now but definitely made me angry!

Lennar needs to follow up on punch list and do in a timely matter ,the house had a lots of unfinished touch ups .lennar needs to a better final walk thru before customer takes home.

Poor quality of the material

Lennar sales and finance people were great to work with and buying a Lennar home was easy! Any time I have had an issue with my new house their warranty people have been kind and responsive. However, Lennar compromised on the quality of some of the materials. The quality of the interior paint is terrible! It picks up marks from simply touching it and cannot be cleaned without exposing the driwall. The carpet is also of very low quality picking up dirt and staining with normal use. It has gone from a light gray to a dingy tan with casual use. The exterior foundation is covered with a brittle sealant foam that breaks off with accidental contact. These low-quality items were disappointing. After purchasing a house, having to replace paint and carpet in the first year of ownership is financially challenging and irritating ... More

It was one excuse after another as to why it was delayed three months. Every delay was blamed on covid, but it sat for over a month with nobody working on it.

Sheetrock issues inside ceiling which is being addressed

The whole process is very rushed and there is very little power given to the buyer at the end of the day. Although we had checkins and inspections, there was still no ability to see some of the issues that we needed to have addressed until after we moved in. Our representative has been terrific in getting theses addressed after the fact, but these issues should not have been present in the first place. 3 in particular are quite frustrating. 1 despite addressing concerns when we noticed these spots while reviewing videos during construction checkins, there are several large areas where a leveling material was added to our floors on the second level where the builder never checked to ensure the the floors were level so now there are several dips and bumps that will require pretty intensive work to repair after the fact. 2 electrical code was not followed while running our A/C wire in our walls from our condensor, resulting in a wire being nicked while hanging a picture despite all of the proper precautions being taken. The wire is just hanging in the wall, not attached to a stud, was run through a hole drilled through a beam and no metal protective plate was added. All three of those things are electrical code violations. 3 our A/C unit was leaking freeon badly due to poor workmanship when installed resulting in damage to several mechanical items from manhandling of the equipment that which required several visits to repair in brand new equipment. It also looks and feels like the carpenters never heard of a level or a T-square. In our particular development, there is a lot of issues with Lennar’s decisions to enter contracts that cost the homeowners significant fees but provide little to no benefits particularly around the management and security companies that they hired to run those services for our HOA. They also sold the community as a premium community and then slapped a rental community that operates under different rules right in the middle of it. We share amenities that we need to pay for with these vacation renters that do not and they run rampant in the community because they do not gave the same repercussions as the owner communities for violating rules. There are also little to no rules placed on the rental properties so they do not maintain the same neighborhood standards. All the while the owners HOA’s help to fund the profits of these rental properties. There is also insufficient security provided by both the company Lennar hired to run the gates and patrols and the equipment ( or lack there of ) provided. This is made even worse by the high fees we pay for these services. ... More

Lennar Mortgage messed up on my home insurance policy. I'm still waiting for my refund. Other than that, sale respresentative, construction manager and onsite service manager are very friendly and quite helpful.

Not the lowest quality but not nearly the highest either. Too many sensible items missed. No lights on house numbers outside and all houses look the same. Hard to distinguish your home at night and even in the day. Many light switched in absolutely the wrong place. At closing, refrigerator was dead, needed to be replaced. Numerous cabinet doors needed adjustment or replacement. Shelves missing. Crack in Lanai. Carpet seam runs right through the middle of the bedroom. Two car garage will only fit two cars if they are both very small cars. My SUV barely fits. Hot water, or no hot water actually, is an issue in the community. All that said, we love the community and are happy with the house. We probably would have made the same decision to move here again. Two very nice golf courses. ... More

The Home is nice with nice appliances, and appears quality hvac and such. Poor finishing on drywall, painting and appears rushed. Lennar was pushing by trying to get me to use their financing and rushed my closing because I did not go with them. Aka rushed finishing. Cabinet doors fell off upon moving in. Garage door still squeaks, dishwasher wasn't installed correctly and plumber left caulk in the drain. Poor response on fixing issues. Have furnace had a loose hose and had to come fix. Sloppy work.